Disney's Polynesian Village

Walt Disney World, Orlando

Virgin rating

The hotel

Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.

Amenities

  • Babysitting service
  • Wheelchair access
  • Families
  • Bar
  • Free Parking
  • Free transport to theme parks
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.

Hotel information

484 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. 

Resort View Rooms with 2 queen-size beds or 1 king-size bed and a day bed, sleeping maximum 5 adults plus 1 child under 3 years in a cot.

Water View Rooms offer views of the Seven Seas Lagoon, pool or marina, and feature 2 queen-size beds and a day bed, sleeping maximum 5 adults, plus one child under 3 in a cot.

Theme Park View Rooms offer views of Magic Kingdom Park and Seven Seas Lagoon, with 2 queen-size beds and a day bed, sleeping maximum 5 adults, plus one child under 3  in a cot.

Club Level Rooms include:

- Complimentary health club access

- Secured key access to the club-level lounge, serving complimentary continental breakfast, snacks throughout the day, and evening beverages

- Personalised front desk and guest services

- Access to concierge service at the King Kamehameha Club

- Complimentary newspapers in the club lounge

- Access to Disney Signature Services

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel offers water taxis to Magic Kingdom Park, and is on the Monorail system for easy access to both Magic Kingdom Park and EPCOT. Walt Disney World Bus Transportation is available for all other Resort locations.

Complimentary hotel parking. Valet parking $39 (inclusive of tax) per night (payable locally, fee subject to change).

'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.

Lava pool, features a towering volcano, a waterfall and a thrilling 142 foot-long waterslide, Oasis pool, all-ages leisure pool. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa). 

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Maximum stay 21 nights.

*Denotes local charge.

Special assistance

Please note: rollaway beds are no longer available.

Please note: Disney's Polynesian Village Resort is preparing for proposed expansion. Additionally, select propertions of the hotel are undergoing refurbishment. Throughout 2024, you may see and hear construction and refurbishment work during daytime hours. To minimise disruption during your stay, activities that may create noise will begin no earlier thatn 9.00am. Refurbishment work is subject to change due to operational needs or weather conditions.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2061)
  • Very good (1090)
  • Average (497)
  • Poor (268)
  • Terrible (141)
Image of the Tripadvisor rating Resort views are not what they picture.

May 16, 2024 Lacy49 Baltimore, Maryland

My husband and I stayed at the Polynesian for 3 nights in the end of April with our son’s family, including a 3 and 6yo (their first visit). The timing of this visit was to celebrate our 50th anniversary. We honeymooned at the Poly in 1974. Unfortunately, Disney Magic seems to be gone now (it certainly was for me). No “welcome home”, no happy… Read more
My husband and I stayed at the Polynesian for 3 nights in the end of April with our son’s family, including a 3 and 6yo (their first visit). The timing of this visit was to celebrate our 50th anniversary. We honeymooned at the Poly in 1974. Unfortunately, Disney Magic seems to be gone now (it certainly was for me). No “welcome home”, no happy anniversary greeting (unless you count the greeting on the room tv screen) and most importantly, our room request to not be near construction was not met. Our reservation was made about 9 months ahead of time. Lots of time for me to imagine the beautiful “resort view” we would enjoy. Our rooms were in the Aotearoa building, which I knew to be closest to the construction; however, I was assured we weren’t on the construction side of the building. It turns out there is construction on both sides of the building. I certainly didn’t expect this “resort” view. Based on our view this resort is dirty, poorly kept, and noisy. Our view was of a dead or dying tree, path or roadway construction (directly outside our room) and included a truck crew using jack hammers. They charge more for water view, why not less for construction views? As for the positives… our room was nice with lots of space and storage and the bathroom and shower was great. We had a balcony, but considering the noise and view that was not enjoyable. The pool area and splash pad were fun for the kids; however the beach was over crowded in the evening for fireworks. All that to say, I sadly would not recommend staying at the Polynesian unless you can afford to upgrade yourself to a better than resort view. Read less
Image of the Tripadvisor rating Disney Polynesian Resort May 2024

May 13, 2024 Island1957 Olathe, Kansas

The Polynesian Resort at WDW has been on my bucket list for several years and after the remodel, it was time to take the grandkids. We booked two adjoining rooms and had 4 and 6 year old boys as part of our party. The rooms are exceptionally spacious and the storage areas are plentiful, particularly under bed suitcase storage. The check in… Read more
The Polynesian Resort at WDW has been on my bucket list for several years and after the remodel, it was time to take the grandkids. We booked two adjoining rooms and had 4 and 6 year old boys as part of our party. The rooms are exceptionally spacious and the storage areas are plentiful, particularly under bed suitcase storage. The check in process was quick, the grounds are very well maintained, and the rooms were well prepared and clean when we arrived. We were in a Water View level room, 2nd floor, Samoa Building. Excellent location as you are close to pools, beach, and the Great Ceremonial House with all the food and shops. Worth the upgrade price! Housekeeping was good. They missed our room once but came back immediately when we called and cleaned it. They will not clean or enter if you are in the room so keep that in mind for the afternoon nap period. Pools were clean and lifeguards were always present. Chairs were a little short sometimes but we were always able to find some to move together. Splash pad area for very young ones was an excellent addition. Front desk staff were very knowledgeable and able to help us with some Dining Plan issues and recommendations for a 2nd character meal for the grandkids. We never had difficulty locating a parking spot although they were sometimes a short walk of 200 yards. Overall, a great experience and worth the dollars. I occasionally see where guests expect a 5 star experience for the amount of money - it is not a 5 star experience - it is Disney! You are paying for the convenience, theming, and resort experience. Our only "complaint" (other than having to leave and go back to work!) was that the steamers in the room simply do not work as well as irons for pressing clothes. Read less
Image of the Tripadvisor rating Inherently noisy at night due to fireworks and accompanying music

May 6, 2024 23sncbs San Francisco, California

The hotel itself was fine and the room was recently renovated and clean. Can't beat the beautiful location close to the theme parks. However, the single greatest reason why we will NEVER stay here again is because of the fireworks and loud music blaring over the water every night. If you have young kids (which I've got to imagine is the… Read more
The hotel itself was fine and the room was recently renovated and clean. Can't beat the beautiful location close to the theme parks. However, the single greatest reason why we will NEVER stay here again is because of the fireworks and loud music blaring over the water every night. If you have young kids (which I've got to imagine is the majority of their hotel guests?), this is complete misery when the kids have bedtime around 8 PM-9 PM and can't sleep due to the noise torture. Read less
Image of the Tripadvisor rating Amazing experience for the whole family

Apr 28, 2024 Dr. Eric T

10/10 in every way. Hotel is so fun, beautiful, clean, festive, well staffed with the most attentive people. I can’t say enough great things about this place. Smiles from ear to ear from the entire family. Book a theme park view to watch the fireworks and boat show every night. Can’t wait to come back soon.
Image of the Tripadvisor rating "this summary was created by AI ..." says enough- don't stay here it isn't fun at all

Apr 15, 2024 0Haus Montreal, Canada

The place has become so hypercommercialized the staff act like they're working a daycare or need to attend one. The original polynesian has been gutted out and replaced with what looks like bad 3d printing . It's anti social, it's depressing, it's a corporate monster , and there is nothing left of the architects work. The MANAGEMENT here is the… Read more
The place has become so hypercommercialized the staff act like they're working a daycare or need to attend one. The original polynesian has been gutted out and replaced with what looks like bad 3d printing . It's anti social, it's depressing, it's a corporate monster , and there is nothing left of the architects work. The MANAGEMENT here is the absolute worst people I have seen even for Orlando...and that's pretty bad. It's as though they were obtained from incubators of clones. This rubs off on the traveller as it is so bad there is no way to avoid it...the staff are invasive and don't know their role anymore . A hotel like this is supposed to have staff that isn't seen but the staff act like it's theirs and run around in peoples personal space like annoying children... All the authentic south seas shops and dining have literally been removed. The original restaurant is now used as a housekeeping lounge and other employee space...... this building wasnt built for a bunch of mentally ill disney employees.... Read less