Fairmont Banff Springs

Banff, Alberta

Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse
Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6306)
  • Very good (1851)
  • Average (729)
  • Poor (401)
  • Terrible (247)
Image of the Tripadvisor rating 24k Gold experience!

May 7, 2024 Jon P

Fairmont Gold was a 24 carat experience! The room was gorgeous the lounge ambience and food was amazing. Not a bad view anywhere in the hotel. Every staff member treated me like I was the most important guest. The gym and pool were spectacular. What an amazing way to watch the sunrise! It’s not often people come to Banff to stay indoors… Read more
Fairmont Gold was a 24 carat experience! The room was gorgeous the lounge ambience and food was amazing. Not a bad view anywhere in the hotel. Every staff member treated me like I was the most important guest. The gym and pool were spectacular. What an amazing way to watch the sunrise! It’s not often people come to Banff to stay indoors but the hotel was so amazing I didn’t want to leave the building! Thank you for a wonderful stay! Read less
Image of the Tripadvisor rating My stay at the castle in the rockies

May 7, 2024 Lisette C

Truly a castle in the mountains. It had been years since I was last in the Rockies and I forgot how beautiful the mountains are there. Such stunning views. A very beautiful location for this castle of a hotel. The hotel staff were very welcoming and attentive. I really liked the mineral pools at the spa and I would definitively return to the… Read more
Truly a castle in the mountains. It had been years since I was last in the Rockies and I forgot how beautiful the mountains are there. Such stunning views. A very beautiful location for this castle of a hotel. The hotel staff were very welcoming and attentive. I really liked the mineral pools at the spa and I would definitively return to the spa. They have succeeded in making such a relaxing space, a perfect place to unwind in. Read less
Image of the Tripadvisor rating Business & Family Stay

May 7, 2024 monicamY2510PE

This is the only time I have slept at a hotel and woke up thinking I was in my own house, but woke up even happier knowing I was on vacation. The bed was extremely comfortable, like sleeping on a cloud. I was working at a conference at the hotel and it was very convenient to get to the conference centre outside from the lobby and through the… Read more
This is the only time I have slept at a hotel and woke up thinking I was in my own house, but woke up even happier knowing I was on vacation. The bed was extremely comfortable, like sleeping on a cloud. I was working at a conference at the hotel and it was very convenient to get to the conference centre outside from the lobby and through the hallways that joined the buildings. The concierge service through text was extremely helpful and saved a lot of time. There was a lot to do within the hotel that my husband and kids didn't even need to go anywhere. The breakfast buffet included in our room had so many options and the valet parking service that our room included was a lifesaver as we had little kids and lots of little things we needed to get from our car throughout our stay. Other things we did: had dinner at Waldhaus (staff drove us to the building), went swimming, kids played at Kids @ the Castle, Bingo night, went into town to the local IGA to get some snacks for the kids, and stopped at the natural playground in Central park a few minutes drive away so the kids could use up some energy. We also went to Lake Louise for an hour (45 minute drive away) and went up the Gondola. Overall, we had the best time and the Fairmont is the most accommodating, clean, and professional place to stay. Everyone was so kind and seemed genuinely happy. We will definitely return in the future. Read less
Image of the Tripadvisor rating Great place to stay.

May 7, 2024 Matthew K

The hotel was great. Staff were great and the rooms were very clean. The only negative thing I would say about this place were the squealing pipes in our bathroom in which we had to close our bathroom door at night.
Image of the Tripadvisor rating Charming property surrounded by mountains

May 7, 2024 Tara S Halifax, Nova Scotia

I was at the Fairmont Banff Springs for a conference. It was my second visit and I enjoyed it every bit as much as the first. The Fairmont is a beautiful and historic property. The rooms have been upgraded but still maintain the historic charm. The restaurants do not disappoint - excellent food. The staff go above and beyond to make your stay… Read more
I was at the Fairmont Banff Springs for a conference. It was my second visit and I enjoyed it every bit as much as the first. The Fairmont is a beautiful and historic property. The rooms have been upgraded but still maintain the historic charm. The restaurants do not disappoint - excellent food. The staff go above and beyond to make your stay wonderful. All staff are warm, friendly and professional - they alone are reason enough to return. Read less