Harrahs

Heavenly, Lake Tahoe

Virgin rating

The hotel

As soon as you arrive, you’ll see the natural stone and soothing wood panelling, like a giant Alpine-style retreat. This one overlooks the picturesque Sierra mountain range and Lake Tahoe. You can even enjoy these views from the picture windows in your room which, handily, is soundproofed to make sure you get a good night’s sleep. You may need it after exploring Heavenly's trails. Plus there’s so much to do here, from gambling in the casino and taking in one of the shows, to dining in fabulous restaurants (or in the all-you-can-eat buffet if you’re really hungry!). If all that sounds far too strenuous by half, fear not. The spa treatments, steam room, heated pool and sauna are all perfect for relaxing.

Amenities

  • Ski
  • Bar
  • Casino
  • Evening Entertainment
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Night Club
  • Restaurant
  • Spa
  • Swimming Pool

Where is it

Two blocks from Lake Tahoe and a similar distance from the speedy Heavenly gondola.

Hotel information

512 soundproofed rooms on up to 18 floors in 1 tower with 8 lifts. All with his and hers bathrooms, sitting area, air-conditioning, satellite TV with pay-per-view films and games, WiFi access, alarm/clock radio, mini-bar, hairdryer, tea/coffee making facilities, iron and ironing board, safe, and bathroom amenities. 

Deluxe Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Cribs, rollaway bed and fridge available on request*.

Premium Rooms feature upgraded views, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Executive Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Friday’s Station Steak & Seafood Grill with lake views (open for dinner). American River Café. Fatburger. LA Italian Kitchen (fresh Italian fare; food court). Starbucks®. 4 bars. Casino with tables and slots (over 21s only). Peek Nightclub*. Glass-domed indoor swimming pool. Hot tub. Fitness centre* with gym, sauna and steam room. Spa* (massages, Roman baths, steam room and saunas). Beauty Salon*. Gift shops. Business centre* with Internet access*. Golf* nearby (summer only). Self parking $15 per night for hotel guests, valet parking $20 per night for hotel guests (payable locally, subject to change).

This hotel has a resort fee of $26.95 plus tax per room, per day (payable locally, subject to change).

Resort fee includes: - In-room internet access daily for 4 devices - Fitness centre admission for 2 - local phone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Please note: a Douglas County Tourism Surcharge of $5 per room per night will apply to bookings at this hotel (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3246)
  • Very good (1867)
  • Average (764)
  • Poor (328)
  • Terrible (303)
Image of the Tripadvisor rating Horrible

May 4, 2024 RLGB126 West Covina, California

Lots of hidden fees they don’t bother to inform you when you check in or on the web site. When you try to dispute, they don’t do anything to help or accommodate.
Image of the Tripadvisor rating Avoid This Hotel

May 4, 2024 mtrue1174 Denver

Very dissatisfied with my stay at this hotel. Price seemed ok up front but then they tack on resort fee of $35+ a night, $20 a day Parking, Add Taxes to all these charges and then unless you upgrade you will have lower floor room with no view. We upgraded and stayed in one of the newer rooms (remodeled in 2014) on 10th floor for $44 extra a… Read more
Very dissatisfied with my stay at this hotel. Price seemed ok up front but then they tack on resort fee of $35+ a night, $20 a day Parking, Add Taxes to all these charges and then unless you upgrade you will have lower floor room with no view. We upgraded and stayed in one of the newer rooms (remodeled in 2014) on 10th floor for $44 extra a night plus tax for lake view. Yes we could see lake but furniture isn’t situated to view the lake. The room is large but very worn and carpet was filthy. Had two bathrooms but one of the toilets ran non stop. Not sure what the resort fee goes for except for very slow internet. For what we paid to stay in this hotel for 3 nights was crazy. Stayed in a Best Western in Wendover and that was like a 5 star hotel compared to this place. They don’t have housekeeping service even though you pay resort fee and when we asked for coffee pods we waited over hour and then had to call again in order to finally get some. The room was noisy as big gaps in doors and you can hear everything in the hallway. There is a very old hotel down the street called Stardust that would probably put this place to shame. I wouldn’t recommend this hotel to my worst enemy. It was BY FAR the worst hotel I have stayed at in years especially for the amount of money paid. Give me a motel 6 over this dump. Read less
Image of the Tripadvisor rating Quick buss

May 1, 2024 IVETTE G

afordable,clean,comfortable and overall good. The views are great and the walk around the hotel are fun. A lot of things to do besides the casino haha!
Image of the Tripadvisor rating Deposit is not Refunded

Apr 23, 2024 Lije11 Bali, Indonesia

The hotel was a great deal looking at the price, but receptionist was not very accommodating as there was only 1 receptionist available, however it's is still bearable. Be VERY CAREFUL when booking your stay here, they do not refund your deposit. We paid the USD 54 deposit and yet to receive the refund although it has been almost 1 month after our… Read more
The hotel was a great deal looking at the price, but receptionist was not very accommodating as there was only 1 receptionist available, however it's is still bearable. Be VERY CAREFUL when booking your stay here, they do not refund your deposit. We paid the USD 54 deposit and yet to receive the refund although it has been almost 1 month after our stay. No e-mail replies at all. BEWARE of scam. Read less
Image of the Tripadvisor rating They don't make up the rooms?

Apr 13, 2024 jayrenneisen Sacramento, California

Amazingly for the price that this hotel charges I just learned that they do not make up your room when you leave for the day. No housekeeping at all. You have to call and beg them to get towels. When you raise the issue they say "oh you should have looked at the fine print on our website." What??????