North Conway Grand

New Hampshire, New England

Virgin rating

Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant
Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant

The hotel

Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.

Hotel information

200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (814)
  • Very good (627)
  • Average (350)
  • Poor (173)
  • Terrible (153)
Image of the Tripadvisor rating Consistently great service

May 6, 2024 317erind Boston, Massachusetts

I have been staying at this hotel anytime I’m in the North Conway area for 20+ years. The service and accommodations are consistently great.
Image of the Tripadvisor rating average for a grand hotel

May 6, 2024 Y4466EKcarolt

Staff could use some customer service training. None were difficult but not one seemed happy to be there or nicely accommodating when asking directions within the facility or telling us there was no food being served. Not sure why the restaurant was closed; not even breakfast options! Positives included comfortable beds, pools and hot tubs and… Read more
Staff could use some customer service training. None were difficult but not one seemed happy to be there or nicely accommodating when asking directions within the facility or telling us there was no food being served. Not sure why the restaurant was closed; not even breakfast options! Positives included comfortable beds, pools and hot tubs and proximity to the shopping area. Read less
Image of the Tripadvisor rating Another great stay at North Conway Grand Hotel!

May 6, 2024 336kanderson Walpole, New Hampshire

Our NHAEOP annual conference was, again, held at your beautiful property. As always, it was a great stay and experience.
Image of the Tripadvisor rating YIKES, This place is DATED and DIRTY

May 6, 2024 RobMcGr New Hampshire

This place is dated and it shows. On top of that, they charge a premium over limited service hotels. Also, the HVAC needs to switched from heat to AC manually by maintenance and they don't tell you that - so you can sweat or freeze without knowing how to fix it. STAY AWAY - this place is old and the ownership is milking it for cash flow instead… Read more
This place is dated and it shows. On top of that, they charge a premium over limited service hotels. Also, the HVAC needs to switched from heat to AC manually by maintenance and they don't tell you that - so you can sweat or freeze without knowing how to fix it. STAY AWAY - this place is old and the ownership is milking it for cash flow instead of maintaining it or improving it.... Read less
Image of the Tripadvisor rating My stay

May 6, 2024 efraser2024

Enjoyed the venue. Room was hot & thermostat didn't work. Bar being closed was a downfall. Breakfast was subpar-fruit was still all frozen and sausage appear to be old.