UNICO 20 87

Riviera Maya, Mexico

The hotel

Redefining the meaning of All Inclusive, UNICO 20°N 87°W offers the unexpected with an extensive inclusions programme (a 25% service charge applies). Handpicked local adventures and excursions offer an up-close and personal experience of the local landscape, take a stroll and a swing at one of the local Golf Clubs, or begin a journey of wellbeing with one of the signature spa treatments.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Honeymoon
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Yoga
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, complimentary WiFi access, bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar stocked for your preference per inventory, Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron and hairdryer, custom bathrobes and slippers, exterior double hydro spa tub, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, complimentary artisanal gift and 24-hour room service. You also benefit from a local host to assist with everyday needs. Alcoba Swim-Up Pool Rooms offer an exterior swim-up pool with an elevated platform for lounge chairs. 1 king-size bed, sleeping maximum 2 adults. 

All Inclusive of: all meals, snacks and beverages. Select spa and beauty salon treatments, golf and select excursions (subject to a 25% service fee, payable locally).

PURE® Alcoba Rooms are accommodations specifically designed to promote a better night's sleep, especially for allergy sufferers. PURE rooms undergo an additional seven-step cleaning process on-top of the usual cleaning protocol to include an air-purification system and hypoallergenic encasements for the matresses and pillows. With 1 king-size bed, sleeping maximum 2 adults.

Alcoba Ocean View Rooms offer unobstructed views of the ocean from the private terrace, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Estancia 1-Bedroom Suites feature a large living room and an ocean view terrace. 1 king-size bed, sleeping maximum 2 adults.

Estancia 2-Bedroom Suites are as above, with the additon of a second bedroom with 2 queen-size beds, sleeping maximum 6 adults.

2-Bedroom Villas directly overlook the white sandy beach and feature unparalleled ocean views. There are 2 master bedrooms, each with 1 king-size bed, a full kitchen, dining room, living room, powder room, a complete bar and an expansive terrace with 2 exterior hydro spa tubs, sleeping maximum 4 adults.

Mi Carisa (coastal Italian à la carte); Cueva Siete (Mexican à la carte); Mura House (Japanese cuisine-teppanyaki and yakitori), 20.87 Restaurant (casual beachside buffet for breakfast and lunch, à la carte dinner) and 20.87 Terrace (breakfast and lunch buffet, and light à la carte dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (including cigar lounge) and Bar Balam. Poolside and beachside service including snacks and beverages. 24-hour room service.

Live entertainment at the Palmera Lounge. Daily and nightly events.

3 swimming pools (one with VIP cabanas and poolside service). State-of-the-art gym, personal training, meditation, beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*.

Beauty salon* and barbers*. Tours and adventures desk*. Complimentary WiFi access.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2784)
  • Very good (427)
  • Average (125)
  • Poor (36)
  • Terrible (30)
Image of the Tripadvisor rating Top Notch

Mar 30, 2020 lisanben2020

Our first time there was Jan2020, just after the holiday. We loved it so much we came back in March. Had a great facial both trips . I highly recommend a woman named Chavez , ( that's her last name, but what she goes by). I loved everything about the place, food, room, staff. No complaints here. Will definitely go back.
Image of the Tripadvisor rating Fourth visit - they shine above all the rest!

Mar 29, 2020 Darla B Illinois

We came for our fourth visit early March (pre craziness of the world pandemic) and we brought four other people for their first time. We had an AMAZING time. I felt like the service was the BEST we had ever gotten, even if the other times were superb as well. For one, Kristel was our host and wow - she made this trip from the very first of our… Read more
We came for our fourth visit early March (pre craziness of the world pandemic) and we brought four other people for their first time. We had an AMAZING time. I felt like the service was the BEST we had ever gotten, even if the other times were superb as well. For one, Kristel was our host and wow - she made this trip from the very first of our arrival until the time we left. She found us everyday and was so willing to help and went above and beyond for us. Unico - she is an asset and you should take note of her! Would like to give other names we can recall that stood out to us as superb employees! Joni (pool concierge at quiet pool), Tommy at Bar Balam, the two pool waiters at the quiet pool (cannot recall names, but great service with a smile always). We had a couples massage and did the deep tissue and one of best! We are coming back in June for our fifth trip and cannot wait!! Read less
Image of the Tripadvisor rating Amazing trip.

Mar 29, 2020 foolishlyrushingin

Everything about this trip was amazing. We went there for a wedding and the rooms are super clean, the essential oils at night were so relaxing and a nice surprise. The Hotel in general was super clean and the food was like I can't even tell you how good it was and we've been too a ton of hotel in Cancun and this for sure is one of our favorites.… Read more
Everything about this trip was amazing. We went there for a wedding and the rooms are super clean, the essential oils at night were so relaxing and a nice surprise. The Hotel in general was super clean and the food was like I can't even tell you how good it was and we've been too a ton of hotel in Cancun and this for sure is one of our favorites. Thanks everyone for such a great experience. Read less
Image of the Tripadvisor rating Excellent stay, great food and service

Mar 29, 2020 D1926CMtoms

My wife was turning 40 and this place could not have been better. We are foodies and honestly we were not disappointed. House wines were ok but we drank tequila and beers most of the time. Nice view from the Ocean View King suite. Hot tubs on every balcony is a nice touch.Beach is a tad narrow but still awesome. My #1 tip is don't get so hammered… Read more
My wife was turning 40 and this place could not have been better. We are foodies and honestly we were not disappointed. House wines were ok but we drank tequila and beers most of the time. Nice view from the Ocean View King suite. Hot tubs on every balcony is a nice touch.Beach is a tad narrow but still awesome. My #1 tip is don't get so hammered to where you can't make it up for sunrise on the beach. It's magical and you can really find some peace if you manage to get out there at 6 am. The pools are awesome and very relaxing. Spent most of our days just laying around. We'll be back. Read less
Image of the Tripadvisor rating Instagram friendly - but falls short with everything else

Mar 26, 2020 littlemstraveler Los Angeles, California

Property was beautiful and rooms were big. Staff were friendly for the most part and food was not bad for an all inclusive. The problem is the staff is unable to help organize excursions off the resort. The "guides" really do not do anything we can't do ourselves and are limited to providing information that is easily accessed online. Case in… Read more
Property was beautiful and rooms were big. Staff were friendly for the most part and food was not bad for an all inclusive. The problem is the staff is unable to help organize excursions off the resort. The "guides" really do not do anything we can't do ourselves and are limited to providing information that is easily accessed online. Case in point the rental car company the resort failed at providing a car we had reserved and our guide and the concierge did not have anything to offer except go to Playa downtown and get a car (OURSELVES!). Considering the resort is halfway between Tulum and Playa and all the wonderful locations in the area, why would we choose this location if we're effectively trapped here and forced to pay for the tours provided by the resort? The "guides" do not help to problem solve or figure out anything and we would have been better off booking everything ourselves off resort, which makes me wonder why come out to this resort in the first place. We wasted a good half day just trying to get a car and getting someone to respond to our request, the worst part was that no one even tried to pretend to care. The scuba diving experience we participated in wasn't great - a small trek over to the property next door. Very poorly planned, didn't tell us what would/would not be provided (e.g. we had to trek back in order to get towels because they refused to provide). Tub outside room was great. However, the pillows smelled really funky, as if someone sweaty just slept on it and they didn't change pillow cases. We continuously tried to get house keeping to change but there seemed to be language barrier and they never changed it - ended up just sleeping without pillows because the smell was too strong for me. Would definitely not return. Read less