UNICO 20 87

Riviera Maya, Mexico

The hotel

There’s a certain sense of exclusivity at UNICO 20°N 87°W, a high-end adult-only haven on the white sands of the Riviera Maya. It might be because of the Anfitrión ‘butlers’ taking care of everything from unpacking to preparing spa tubs. Or it might be because it’s reserved just for grownups, giving you a sense of calm whether you’re sinking into a lounger by the fashionably geometric pool, losing yourself in spa and salon treatments, or finding yourself with holistic yoga or meditation. Redefining the meaning of All Inclusive, UNICO 20°N 87°W offers the unexpected with an extensive inclusions programme. Handpicked local adventures and excursions offer an up-close and personal experience of the local landscape, take a stroll and a swing at one of the local Golf Clubs, or begin a journey of wellbeing with one of the signature spa treatments.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Honeymoon
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Yoga
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, complimentary WiFi access, bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar stocked for your preference per inventory, Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron and hairdryer, custom bathrobes and slippers, exterior double hydro spa tub, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, complimentary artisanal gift and 24-hour room service. You also benefit from a local host to assist with everyday needs. Alcoba Swim-Up Pool Rooms offer an exterior swim-up pool with an elevated platform for lounge chairs. 1 king-size bed, sleeping maximum 2 adults. 

All Inclusive of: all meals, snacks and beverages. Select spa and beauty salon treatments, golf and select excursions (subject to a 20% service fee, payable locally). All activities and facilities unless otherwise stated.

PURE® Alcoba Rooms are accommodations specifically designed to promote a better night's sleep, especially for allergy sufferers. PURE rooms undergo an additional seven-step cleaning process on-top of the usual cleaning protocol to include an air-purification system and hypoallergenic encasements for the matresses and pillows. With 1 king-size bed, sleeping maximum 2 adults.

Alcoba Ocean View Rooms offer unobstructed views of the ocean from the private terrace, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Estancia 1-Bedroom Suites feature a large living room and an ocean view terrace. 1 king-size bed, sleeping maximum 2 adults.

Estancia 2-Bedroom Suites are as above, with the additon of a second bedroom with 2 queen-size beds, sleeping maximum 6 adults.

2-Bedroom Villas directly overlook the white sandy beach and feature unparalleled ocean views. There are 2 master bedrooms, each with 1 king-size bed, a full kitchen, dining room, living room, powder room, a complete bar and an expansive terrace with 2 exterior hydro spa tubs, sleeping maximum 4 adults.

Mi Carisa (coastal Italian à la carte); Cueva Siete (Mexican à la carte); Mura House (Japanese cuisine-teppanyaki and yakitori), 20.87 Restaurant (casual beachside buffet for breakfast and lunch, à la carte dinner) and 20.87 Terrace (breakfast and lunch buffet, and light à la carte dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (including cigar lounge) and Bar Balam. Poolside and beachside service including snacks and beverages. 24-hour room service.

Live entertainment at the Palmera Lounge. Daily and nightly events.

3 swimming pools (one with VIP cabanas and poolside service). State-of-the-art gym, personal training, meditation, beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*.

Beauty salon* and barbers*. Tours and adventures desk*. Complimentary WiFi access.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2647)
  • Very good (411)
  • Average (117)
  • Poor (34)
  • Terrible (27)
Image of the Tripadvisor rating Unico Adventure

Jan 25, 2020 sk0lli48 Yuba City, California

The stay at this hotel was perfect. We stayed in a room with a half beach view on the 5th floor which was amazing. The staff was very attentive and when a request was made it was fulfilled. There are not too many negative things I can say in regards to the hotel. The food was great! We tried all the restaurants. The breakfast is one of the best… Read more
The stay at this hotel was perfect. We stayed in a room with a half beach view on the 5th floor which was amazing. The staff was very attentive and when a request was made it was fulfilled. There are not too many negative things I can say in regards to the hotel. The food was great! We tried all the restaurants. The breakfast is one of the best breakfast I have had at any hotel. I wish our host did a actual welcome interview, which it seems was supposed to happen. We did initially not have one because we came in late at night and he briefly met with us the following day. We felt as if we were not fully informed of all the inclusions at the hotel and had to discover the included snorkeling and canoeing ourselves. (Must try snorkeling at the hotel) I'm sure there was more that we missed. But I must say when I did have a request, for instance dinner reservations or any information request, our host was very helpful and on top of it right away. He did a great job overall. *My wife was pumping during this trip and the hotel was accommodating with freezing the bags and supplying a microwave to sanitize the bottles. The day long Guided Tour of Chichen Itza & Cenote was too much and I would not recommend this. Our tour guide was not that good and seemed to only be concerned about money. I feel like the half day tour would have been enough. The Yalku Xtreme excursion was awesome! A must do. Our tour guide Frankie was very attentive and took good care of everyone in the group. If you do this one do all the events, they are all worth it. Overall the trip was great and if we could we would have stayed there longer. We stayed 5 days and with the excursions I feel like a 7-10 day stay would have been even better and well worth it. Again we loved this place and would love to visit again. Thank you to all the staff for making the stay amazing! Read less
Image of the Tripadvisor rating Fabulous holiday

Jan 24, 2020 GillyBum63 King's Lynn, United Kingdom

Far exceeded our expectations and highly recommended. Beautiful large comfy rooms with very friendly helpful staff throughout the complex. You are even assigned someone to look after you should you want anything - from booking trips / ironing etc. Choice of pools, we favoured the quiet pool. All restaurants extremely good and of a high standard.… Read more
Far exceeded our expectations and highly recommended. Beautiful large comfy rooms with very friendly helpful staff throughout the complex. You are even assigned someone to look after you should you want anything - from booking trips / ironing etc. Choice of pools, we favoured the quiet pool. All restaurants extremely good and of a high standard. Standard of wine and spirits very good. Mexico surprised us being Beautiful and interesting, we visited the Maya temples which were amazing. Great and varied trips available , all very well organised with great guides. We booked with Cancun Adventures but not through the hotel - Amstar had a rep who had a small room in the lobby of the hotel and did us some very good deals as we were a family of 6. Great destination and superb hotel Read less
Image of the Tripadvisor rating Best All-Inclusive I have ever been to.

Jan 24, 2020 shannonk308 Cotton Ground, Nevis

The property is beautiful, and the food is delicious! The best part was the service, which was top notch. You have your own personal Concierge who checks in with you by text and in person. We had Elizabeth and she was awesome! She makes any reservations you need, has someone at your door in 20 seconds when you get locked out of your safe, and has… Read more
The property is beautiful, and the food is delicious! The best part was the service, which was top notch. You have your own personal Concierge who checks in with you by text and in person. We had Elizabeth and she was awesome! She makes any reservations you need, has someone at your door in 20 seconds when you get locked out of your safe, and has a bath drawn for you in the amazing outdoor Jacuzzi. The rest of the staff was also very attentive from the pool servers, pool concierge, check in, pretty much everyone you come in contact with is there to serve you. The Entertainment Staff was fun and offered lots of activities to choose from, like cooking classes, Mixology, movies, Salsa lessons, Jenga and more. We especially loved Victor! I will go back to Unico again! Read less
Image of the Tripadvisor rating Extraordinary service

Jan 24, 2020 Roshell2630 United States

The service at this hotel is great. The room were on point and always clean. Housekeeping did and excellent job,the food was amazing buffet style, the many restaurant choices was just what we needed. The staff oh the staff, these people even spread my towel on my pool bed lol, they did want us to lift a finger. They pay key attention to guest.… Read more
The service at this hotel is great. The room were on point and always clean. Housekeeping did and excellent job,the food was amazing buffet style, the many restaurant choices was just what we needed. The staff oh the staff, these people even spread my towel on my pool bed lol, they did want us to lift a finger. They pay key attention to guest. Room service was 24hrs. We had a ball and I highly recommend this hotel of u looking for rest. Mexico I'll be back Read less
Image of the Tripadvisor rating Perfect Vacation in Paradise!

Jan 23, 2020 lisaquinn13 Lake Havasu City, Arizona

We had the very best vacation here, for my husband's birthday! We'd never been to Riviera Maya, and this resort was essential in exceeding our expectations. We were there a week. Our host, Alex, went above & beyond. He handled reservations, was very responsive and even surprised us with champagne, an extra birthday decoration and a drawn hot tub… Read more
We had the very best vacation here, for my husband's birthday! We'd never been to Riviera Maya, and this resort was essential in exceeding our expectations. We were there a week. Our host, Alex, went above & beyond. He handled reservations, was very responsive and even surprised us with champagne, an extra birthday decoration and a drawn hot tub on my husband's birthday, when we returned to our room. We had zero complaints. The food was good, room was fantastic (Alcoba Ocean View), with a beautiful view of the ocean, there was a variety of drinks, & service was impeccable. We had 2 massages; the spa was wonderful! We participated in the Vacation With a Cause, which is just an awesome program. Go to their web site & scroll to the bottom of the page for the link. You can help support the local area children. ♥ I'd be remiss if I didn't say,this is the BEST smelling lobby of anywhere I've ever been! I want that scent for my home! You also choose the aromatherapy scent for your room, upon arrival. There are a couple shops, with typical resort offerings, which we did purchase from. Since we went on excursions, most of our souvenirs are from those. Our favorite restaurant was 20 87, which is beachfront. The food is really good there! I have to say, we had just as much room service as eating at the restaurants, because by the time we got back from excursions, we were tired! :) Their room service is EXCELLENT. We cannot recommend it enough and will be back. We didn't want to leave! Read less