UNICO 20 87

Riviera Maya, Cancun

Virgin rating

Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room
Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room

The hotel

Redefining the meaning of All Inclusive, UNICO 20°N 87°W offers the unexpected. An extensive choice of handpicked local adventures and excursions offer an up-close and personal experience of the local landscape. Relax by one of the 3 pools, take a stroll and a swing at one of the local Golf Clubs, or begin a journey of wellbeing with one of the signature spa treatments.

Amenities

  • Yoga
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, complimentary WiFi access, Bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar stocked for your preference per inventory, Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron, hairdryer, custom bathrobes and slippers, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, complimentary artisanal gift, and 24-hour room service. You also benefit from a local host to assist with everyday needs. 

Alcoba Rooms offer tropical or pool views, with an outdoor hydro spa tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

All Inclusive of: all meals, snacks and beverages, as well as access to the fitness centre with visiting instructor programme, daily and nightly events, and all sports and activities unless otherwise stated. 

PURE® Alcoba Rooms are accommodations specifically designed to promote a better night's sleep, especially for allergy sufferers. PURE rooms undergo an additional seven-step cleaning process on-top of the usual cleaning protocol to include an air-purification system and hypoallergenic encasements for the mattresses and pillows, with an outdoor hydro tub and 1 king-size bed, sleeping maximum 2 adults. 

Alcoba Ocean View Rooms offer views of the ocean from the private terrace, an outdoor hydro tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Alcoba Swim-Up Pool Rooms feature direct pool access from the balcony and elevated lounge chairs, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Estancia Suites offer tropical views with a hydro spa tub on the terrace as well as the bathroom, separate living area, and bedroom with 1 king-size bed, sleeping maximum 2 adults. 

Estancia 1-Bedroom Suites feature a large living room, ocean views from the terrace, outdoor hydro tub, and 1 king-size bed, sleeping maximum 2 adults. 

Estancia 2-Bedroom Suites are as above, with the addition of a second bedroom with 2 queen-size beds and a second outdoor hydro tub, sleeping maximum 6 adults. 

Mi Carisa (coastal Italian à la carte, open for breakfast and dinner). Cueva Siete (Mexican à la carte, open for dinner). Mura House (Japanese cuisine-teppanyaki and yakitori, open for dinner). 20.87 Restaurant (casual beachside restaurant open for breakfast, lunch, and dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (including cigar lounge, with live shows on Thursday and Saturday). Bar Balam (cocktail bar). La Botella* (wine store). Poolside and beachside service including snacks and beverages.

Live entertainment at the Palmera Lounge. Daily and nightly activities and events.

3 swimming pools. Poolside cabanas*. Fitness centre. Fitness classes, personal training sessions, meditation, and beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*. Range of experiences* including wine-tasting, mixology classes, and tequila tasting.

Complimentary WiFi access. 24-hour room service. Beauty salon* and barbers*.  Shops. Tours and adventures desk*. Laundry service*. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5149)
  • Very good (719)
  • Average (227)
  • Poor (90)
  • Terrible (107)
Image of the Tripadvisor rating Thanks for a great vacation experience!

Apr 22, 2024 Heidi O Helena, MT

We were at the Unico during Avett at the Beach concert hosted at the Hard Rock. The staff was friendly, the food was pretty darn good and the service was excellent. Maria, the poolside attendant, went above and beyond! My Kindle stopped working when we arrived and I didn't have anything to read. The little store at the resort does not sell books.… Read more
We were at the Unico during Avett at the Beach concert hosted at the Hard Rock. The staff was friendly, the food was pretty darn good and the service was excellent. Maria, the poolside attendant, went above and beyond! My Kindle stopped working when we arrived and I didn't have anything to read. The little store at the resort does not sell books. When I'm at the pool or on the beach, I want a book! Maria tracked down some lost-and-found books for me and made sure that I had reading material. What a sweetheart. She totally made my trip. Thank you Maria! Our room safe had all sorts of issues and we had to call to get it fixed three separate times throughout our visit. That was a pain, but all the maintenance people who came to fix it were very kind. Read less
Image of the Tripadvisor rating Beautiful but disappointing

Apr 22, 2024 Ginny F

This was a gorgeous resort and very well maintained. We had high expectations going into a couples only getaway for a milestone birthday and anniversary trip. Upon arrival, we were warmly greeted but quickly realized we were being pitched to for some kind of member/timeshare-like commitment and asking to sit through a 90 minute presentation in… Read more
This was a gorgeous resort and very well maintained. We had high expectations going into a couples only getaway for a milestone birthday and anniversary trip. Upon arrival, we were warmly greeted but quickly realized we were being pitched to for some kind of member/timeshare-like commitment and asking to sit through a 90 minute presentation in exchange for free massage or boat trip, etc. They were very pushy and we we finally relented. Our second day of "vacation" was spent listening to a very intense sales pitch in an inside sales room for 2 1/2 hours and being sold on this vacation membership/timeshare package. It was extremely off-putting and I immediately regretted agreeing to this and wasting much-needed relaxing time being pressured into a large financial investment. They did honor the free massages afterwards but just left me with a not-great-feeling for the rest of the trip. The food was average, the drinks were super sugary and watered down, and the service was very slow. (I once waited over an hour for a hot dog that I had to order twice, despite us regularly tipping the staff). I was excited for some Mexican guacamole and it was subpar and they gave you about a tablespoon with each order of "chips and guac". I really wanted to love this place, and I did enjoy the pool and the atmosphere and weather. The DJ at the pool was great and also enjoyed that it had a "quiet pool" if you weren't up for the music. The beach was small and service was even slower since they had to travel all the way back to the bar to bring everything. I mentioned numerous times we were celebrating a milestone birthday and anniversary and little was really done to recognize this. The best we got was some balloons in the room and a bottle of cheap champagne. Overall the staff was very pleasant and the resort itself was beautiful. However I would not recommend it as a 5 star all inclusive.... Read less
Image of the Tripadvisor rating Great time at UNICO!

Apr 21, 2024 Flyer27315911608 Newark, New Jersey

Beautiful property, excellent staff, and fantastic service from our butlers, Alexander and Alejandro, from the moment we arrived to the moment we left! Highly recommend! We’ll be back!
Image of the Tripadvisor rating Alexander and Alejandro make you want to return

Apr 21, 2024 Richard M

We have been at Unico several times in the past years. This was the first time that everything actually worked out. There were no major issues or incidents of concern. The facility operated as expected. As Hall of Fame members we were well treated at all levels. The attention to detail at the restaurants and pool areas certainly made you feel… Read more
We have been at Unico several times in the past years. This was the first time that everything actually worked out. There were no major issues or incidents of concern. The facility operated as expected. As Hall of Fame members we were well treated at all levels. The attention to detail at the restaurants and pool areas certainly made you feel welcome and wanted. We feel that the success of this stay was in large part to the great efforts behind the scenes of Jessica from Legendary and our two wonderful butlers, Alexander and Alejandro. The trio seemed to be "ever present" always checking in and ensuring everything was running smoothly. Should you ever have the pleasure of working with them, you will be very happy guests. They are great assets to the operation. Read less
Image of the Tripadvisor rating A MUST go to resort!

Apr 21, 2024 Tammi F

Unico is the best if you are looking for a relaxed environment! Very ZEN! There’s plenty to do if you need a little night life but the resort is smaller so it allows it the be a more relaxed vacation. The food rivals any 5 star restaurant. We had 2 of the hotels best butlers! Carlos and Edwardo were OUTSTANDING!! They took care of our every… Read more
Unico is the best if you are looking for a relaxed environment! Very ZEN! There’s plenty to do if you need a little night life but the resort is smaller so it allows it the be a more relaxed vacation. The food rivals any 5 star restaurant. We had 2 of the hotels best butlers! Carlos and Edwardo were OUTSTANDING!! They took care of our every need! We are happy to now know who to request on our next visit! Put Unico on your must go list! Read less