UNICO 20 87

Riviera Maya, Mexico

Virgin rating

Alcoba Room
Alcoba Room
Spa
Spa
Spa
Spa
Snack Bar
Palmera Lounge
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
Mi Carisa
Mi Carisa
Lobby
2-Bedroom Villa
Estancia Suite
2-Bedroom Villa
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Alcoba Room
Alcoba Room
Spa
Spa
Spa
Spa
Snack Bar
Palmera Lounge
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
Mi Carisa
Mi Carisa
Lobby
2-Bedroom Villa
Estancia Suite
2-Bedroom Villa
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite

The hotel

Redefining the meaning of All Inclusive, UNICO 20°N 87°W offers the unexpected. With an extensive choice of handpicked local adventures and excursions offer an up-close and personal experience of the local landscape, take a stroll and a swing at one of the local Golf Clubs, or begin a journey of wellbeing with one of the signature spa treatments.

Amenities

  • Yoga
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, complimentary WiFi access, bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar stocked for your preference per inventory, Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron and hairdryer, custom bathrobes and slippers, exterior double hydro spa tub, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, complimentary artisanal gift and 24-hour room service. You also benefit from a local host to assist with everyday needs. Alcoba Swim-Up Pool Rooms offer an exterior swim-up pool with an elevated platform for lounge chairs. 1 king-size bed, sleeping maximum 2 adults. 

All Inclusive of: all meals, snacks and beverages as well as 50% discount on selected spa treatments, and golf at the local Hard Rock golf course.

PURE® Alcoba Rooms are accommodations specifically designed to promote a better night's sleep, especially for allergy sufferers. PURE rooms undergo an additional seven-step cleaning process on-top of the usual cleaning protocol to include an air-purification system and hypoallergenic encasements for the mattresses and pillows. With 1 king-size bed, sleeping maximum 2 adults.

Alcoba Ocean View Rooms offer views of the ocean from the private terrace, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Estancia 1-Bedroom Suites feature a large living room and an ocean view terrace. 1 king-size bed, sleeping maximum 2 adults.

Estancia 2-Bedroom Suites are as above, with the addition of a second bedroom with 2 queen-size beds, sleeping maximum 6 adults.

2-Bedroom Villas directly overlook the white sandy beach and feature unparalleled ocean views. There are 2 master bedrooms, each with 1 king-size bed, a full kitchen, dining room, living room, powder room, a complete bar and an expansive terrace with 2 exterior hydro spa tubs, sleeping maximum 4 adults.

Mi Carisa (coastal Italian à la carte); Cueva Siete (Mexican à la carte); Mura House (Japanese cuisine-teppanyaki and yakitori), 20.87 Restaurant (casual beachside buffet for breakfast and lunch, à la carte dinner) and 20.87 Terrace (breakfast and lunch buffet, and light à la carte dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (including cigar lounge) and Bar Balam. Poolside and beachside service including snacks and beverages. 24-hour room service.

Live entertainment at the Palmera Lounge. Daily and nightly events.

3 swimming pools. Poolside cabanas*. State-of-the-art gym, personal training, meditation, beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*.

Beauty salon* and barbers*. Tours and adventures desk*. Complimentary WiFi access.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3813)
  • Very good (565)
  • Average (173)
  • Poor (67)
  • Terrible (83)
Image of the Tripadvisor rating The Hydro Pilates class with Angie , Raphael, and Ricardo also our personal concierge - Alex!!

May 14, 2022 J2023FJmichellem Shreveport, Louisiana

Unbelievable resort and trip with college friends. We have traveled together for 30 plus years and this was one of the best. The food, service , beautiful facilities all was amazing . These 3 employees made it top notch . Thank you Angie , Ralphael, and Ricardo for your expertise and motivation with the pool and indoor activities!! Also thanks to… Read more
Unbelievable resort and trip with college friends. We have traveled together for 30 plus years and this was one of the best. The food, service , beautiful facilities all was amazing . These 3 employees made it top notch . Thank you Angie , Ralphael, and Ricardo for your expertise and motivation with the pool and indoor activities!! Also thanks to Alex for all of the extra amenities, advice with reservations and coordinating a wonderful 4 days...Just a special group of hotel/resort employees!! Read less
Image of the Tripadvisor rating Bad food, bad service, Management does not care

May 13, 2022 cashtonla Los Angeles, California

Wish this hotel lived up to the hype but it didn't. The food was subpar. Ordered chicken wings and they were frozen. My partner and I were treated less than because we are gay and interracial. For example, my partner and I wore the same thing to a restaurant, but I (the person of color had to change). The excursion was a mess. We relied on our… Read more
Wish this hotel lived up to the hype but it didn't. The food was subpar. Ordered chicken wings and they were frozen. My partner and I were treated less than because we are gay and interracial. For example, my partner and I wore the same thing to a restaurant, but I (the person of color had to change). The excursion was a mess. We relied on our host to tell is what to bring, as the tickets were in Spanish. At not point did he mention a transport fee of 20 dollars. The room air conditioner didn't work, nor did the transfused or the plugs near the bed. The staff barely acknowledged we were there. I told all this to the manager Stephanie and she listened but didn't do anything to fix it. It's a shame because this orobla6 could be a great hotel. Oh and the food was simply not good. Can't recommend to anyone. Read less
Image of the Tripadvisor rating Wonderful! Very relaxing!

May 13, 2022 580damianac

My mom and I went to this resort and had the most wonderful time! The hotel was magnificent and the staff went above and beyond! Lluvia at restaurant 2087 was so very attentive and remember what we liked to drink for breakfast and would bring it without asking! Danny Boy and Cony were very attentive at the legendary pool. Pasqual was our host and… Read more
My mom and I went to this resort and had the most wonderful time! The hotel was magnificent and the staff went above and beyond! Lluvia at restaurant 2087 was so very attentive and remember what we liked to drink for breakfast and would bring it without asking! Danny Boy and Cony were very attentive at the legendary pool. Pasqual was our host and he made sure everything was taken care of the whole trip! Would 1000% recommend going here!! Read less
Image of the Tripadvisor rating Great resort, Lousy trip

May 13, 2022 jeffreygJ1956NN Richmond, Virginia

The night before our 6 night getaway (we have gone three years in a row), we received an email that said due to maintenance issues they had to relocate us to another hotel for the first three nights or our vacation. We learned later that it wasn't a maintenance issue but they were overbooked and somehow decided that we should take the hit. I… Read more
The night before our 6 night getaway (we have gone three years in a row), we received an email that said due to maintenance issues they had to relocate us to another hotel for the first three nights or our vacation. We learned later that it wasn't a maintenance issue but they were overbooked and somehow decided that we should take the hit. I wish they had been honest with us instead of sending us an email the night before we were to come so we could have made different arrangements. They did provide some compensation toward a future trip, but it was amateur hour in terms of how they handled and communicated their error. To compound it, the type of room they promised us at the other hotel was suddenly "unavailable" at the other sister resort (Hard Rock). Just very poor performance from a resort that is otherwise very enjoyable to be at. Read less
Image of the Tripadvisor rating Unico service at Mi Carisa

May 13, 2022 nourt950

from the chef Javier and our waiter Raul and the welcoming host Gustavo were all very wonderful. The chefs food was phenomenal, omg I wish I can take him with me. Everyday I wanted to eat chef Javier’s food. Not only the food was outstanding but the service, our waiter Raul paid attention to detail and our Ofer and did it all with a smile!… Read more
from the chef Javier and our waiter Raul and the welcoming host Gustavo were all very wonderful. The chefs food was phenomenal, omg I wish I can take him with me. Everyday I wanted to eat chef Javier’s food. Not only the food was outstanding but the service, our waiter Raul paid attention to detail and our Ofer and did it all with a smile! Gustavo the manager was outstanding in his energy and I’d def felt the love I’m def coming back to Unico just for Mi Carisa!!!! Thank you so much for the amazing service Read less