Maya Ubud Resort & Spa

Ubud, Bali

Virgin rating

The hotel

This elegant resort and spa is set in a quiet mountainous area, set high above two river valleys and surrounded by rice fields. The service here at Maya Ubud Resort & Spa is exceptional, with gracious staff and guides on hand to make your stay extra special. The spa is something special as well, with double treatment pavilions allowing couples to be together, and riverside treatment rooms located next to the rushing water!

Amenities

  • Bicycle Rental
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Within walking distance of the vibrant artistic centre of Ubud. Transfer time from Denpasar Airport: 1 hour 15 minutes.

Hotel information

108 suites and villas. All with air-conditioning, satellite TV, complimentary WiFi, tea/coffee-making facilities, mini-bar*, telephone, safe and hairdryer. Impressive Forest Suites are located in 3-storey buildings and have a balcony facing the Petanu River Valley or the rice terraces of Peliatan. Rooms either have 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room).

Heavenly Jacuzzi Villas have a terrace with outdoor Jacuzzi and surrounded by vibrant tropical gardens with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room). All villas have en-suite bathroom with bath tub with overhead shower and hand shower, vanity unit, toilet and WiFi access.

Heavenly Pool Villas have a terrace, private plunge pool and outdoor shower, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room).

2 restaurants; Mayasari Restaurant (buffet breakfast, à la carte International and classical cuisine), River Café (informal poolside dining alongside the banks of Petanu River). Tree Bar (selection of Indonesian and International cuisine) for lunch and dinner. Complimentary daily afternoon tea (4:00pm-5:00pm).

2 infinity swimming pools including a kids pool. Spa at Maya*. Fitness centre and Yoga Pavilion (yoga classes*). Floodlit tennis court. Mountain bikes*. Cooking classes*. Village trekking and forest trails*.

Complimentary Internet access in the library and all rooms and villas. 

*Denotes local charge.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2439)
  • Very good (467)
  • Average (124)
  • Poor (32)
  • Terrible (19)
Image of the Tripadvisor rating Room leaking

May 3, 2024 Zaid R

I stayed at Maya Ubud for the last two nights of my honeymoon trip, seeking relaxation. Unfortunately, the ceiling leaked during a rainy night, and it took the staff three hours to find a suitable room after initially offering downgrades. This impacted my stay negatively, hindering my relaxation before traveling.
Image of the Tripadvisor rating Disappointing spa

May 2, 2024 Melissa W

Went with my daughter to the spa. Grounds are huge and the spa was lovely. All the staff were welcoming and kind but the actual experience of the 3 hour spa package was disappointing. THE MASSAGE: we both requested deep tissue and were never able to actually get the masseuses to achieve that level. I would rate it only average, certainly not… Read more
Went with my daughter to the spa. Grounds are huge and the spa was lovely. All the staff were welcoming and kind but the actual experience of the 3 hour spa package was disappointing. THE MASSAGE: we both requested deep tissue and were never able to actually get the masseuses to achieve that level. I would rate it only average, certainly not therapeutic. THE FACIAL: really not worth it. Basically a small face massage with soap and then cream followed by a mask in which by the “therapist” uses the time to clean the room rather than other body work. THE BODY SCRUB: very quick and not really a scrub. Just an application of an exfoliating product followed by a brush off. The flower bath: a warm bath with flowers floating on surface. Best part is the location which is perched above river but you need to standup to see it. Over all I would not recommend a package unless you have interest in relaxing location. But with the price being so low compared to other “luxury” hotels it may be worth it for certain occasions. Read less
Image of the Tripadvisor rating Wonderful Stay

May 2, 2024 Tour55551836654

Staying in the Maya resort & spa was a quite good experience. Very comfortable and clean villa, fantastic view, relaxing environment, delicious foods and nice staffs made us feel very impressive and have a good time. Thanks a lot for everyone taking care of us during our stay. Especially, Arya, thank you for your friendly and passionate… Read more
Staying in the Maya resort & spa was a quite good experience. Very comfortable and clean villa, fantastic view, relaxing environment, delicious foods and nice staffs made us feel very impressive and have a good time. Thanks a lot for everyone taking care of us during our stay. Especially, Arya, thank you for your friendly and passionate attitude to us. You really did a good job! Read less
Image of the Tripadvisor rating Maya, nature with all the villa’s essential.

May 1, 2024 eliteease Singapore, Singapore

Maya Ubud is an established estate, I stayed 12 years ago, and revisited again. The service is good and big estate that you can walk around to relax, have a good book to chill. I would say as compared to many newer resort / villa, Maya keeps her charm due to the surrounding, you are experiencing 5 stars stay in the midst of nature. If you look… Read more
Maya Ubud is an established estate, I stayed 12 years ago, and revisited again. The service is good and big estate that you can walk around to relax, have a good book to chill. I would say as compared to many newer resort / villa, Maya keeps her charm due to the surrounding, you are experiencing 5 stars stay in the midst of nature. If you look for newest, modern design, this might not be your place. Read less
Image of the Tripadvisor rating Ada you are the best!

May 1, 2024 George B

My 2nd time at Maya and my partners third time. From start to finish everything was stunning, from the service as soon as we set foot to Maya to when we left. That was 10/10, everyone was happy to help. The food was stunning, from the pool side cafe for lunch or the main restaurant for dinner, couldn’t fault any meal we had. The butter chicken… Read more
My 2nd time at Maya and my partners third time. From start to finish everything was stunning, from the service as soon as we set foot to Maya to when we left. That was 10/10, everyone was happy to help. The food was stunning, from the pool side cafe for lunch or the main restaurant for dinner, couldn’t fault any meal we had. The butter chicken was very nice! There was lots of choice at breakfast everyday which made it a great start to the day. The Spa at Maya Ubud, is worth a visit, one of the best massages I’ve had and it’s out the way, so you feel relaxed whilst looking out into the jungle. But what made the hotel stand out the most was the aftercare, due to Emirates causing our main bags not arrive at the airport, firstly our driver waited over 3 hours for us to arrive whilst we had a delay at the airport. And when the bags arrived at Maya 6 days after we left, they were always in contact with us via WhatsApp to try and sort out a solution for us to get our bags delivered. Even after we have left, they still had 10/10 service. I would like to thank Ada who really went above and beyond to make sure we received our luggage after we left. That will always stay in my thoughts! 10/10 trip once again and look forward to coming back one day!! Read less