AC Hotel Miami Beach

Getting Around

Valet parking $42.40 (SUV $53) plus tax per day, subject to change.

Dining

Gin & Collins (tapas inspired menu). AC Kitchen (Continental breakfasts).

Fun and Games

Rooftop pool (sunset and ocean views, towels provided). Fitness centre.

Handy Stuff

AC Store (snacks). AC Library. Complimentary WiFi. Dry-cleaning service*.

Additional Information

*Denotes local charge

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (251)
Very good (197)
Average (85)
Poor (48)
Terrible (45)

Excellent value and even better customer service

Apr 19, 2019 mkl120 New York City, New York

Had a wonderful two night stay at the AC Hotel. Clean, modern, and steps away from the beach. Rooftop pool has a picturesque ocean view. The staff is incredibly professional, friendly, and helpful from the lobby staff, housekeeping, pool staff, and valet. Free bike rentals are a nice perk, free water bottles in room, and convenient… Read more

Had a wonderful two night stay at the AC Hotel. Clean, modern, and steps away from the beach. Rooftop pool has a picturesque ocean view. The staff is incredibly professional, friendly, and helpful from the lobby staff, housekeeping, pool staff, and valet. Free bike rentals are a nice perk, free water bottles in room, and convenient bar/restaurant and Starbucks. I also want to commend the management and housekeeping for going the extra mile to search for bathing suits that we accidentally left in our rooms after checking out. With most hotels, we would never see them again. We called the hotel to see if they could locate them. Sure enough, a few hours later, we received a phone call that they were found and being sent to my house via FedEx. So rare to see such great customer service. Definitely recommend and we will be back again. Thanks AC Hotel team! Read less

NOT what I expected!!

Apr 18, 2019 karlk056

Before we went to the hotel, we saw pictures and we were actually excited . We arrived at the hotel at 5pm (an hour after check-in) and our room still was not ready ! We had a snack at their Gin +Collins bar and the service was terrible. They took an hour to bring us a few snacks and it was not even crowded. The rooftop pool looks big in the… Read more

Before we went to the hotel, we saw pictures and we were actually excited . We arrived at the hotel at 5pm (an hour after check-in) and our room still was not ready ! We had a snack at their Gin +Collins bar and the service was terrible. They took an hour to bring us a few snacks and it was not even crowded. The rooftop pool looks big in the pictures but it is only 3 feet deep and it is very small. They would not give us enough towels when they cleaned our room and would never replace stuff we had used. The rooms are OK, definitely not worth the expensive rate at this hotel. The service was horrible in the rooms, we would ask for something from the front desk and it would take around an hour and a half to bring it up. Sometimes, we would never get it and have to get it ourselves. On the last day the water stopped working for 2 hours and we could not do anything because we were leaving that day. There are so many nicer hotels in this area that cost the same price, and you should probably stay at those instead of this hotel. Read less

Do not stay at this hotel

Apr 18, 2019 World_Traveler-98664 Miami Beach, Florida

The service was slow, we ordered something, it came 1.5 hours later ( they also messed up the order) at their Gin and Collins bar. We came at 5pm and the room was still not ready. The roof top pool is only 3 feet deep. One hour before checkout, my son had to shower and the water stopped running. It happened to the whole hotel. Overall would not… Read more

The service was slow, we ordered something, it came 1.5 hours later ( they also messed up the order) at their Gin and Collins bar. We came at 5pm and the room was still not ready. The roof top pool is only 3 feet deep. One hour before checkout, my son had to shower and the water stopped running. It happened to the whole hotel. Overall would not recommend - many other options at lower prices around. Read less

Nice Stay; Friendly Staff; Good Location

Apr 18, 2019 Phil663 Penn, Pennsylvania

As part of a larger Florida vacation, we stayed in Miami Beach for a couple of days. Chose the hotel based on location and Marriott membership. The hotel is less than 5 minute walk to the beach and also very close to a variety of restaurants. The decor is European Chic. The breakfast buffet is European style, very tasty and reasonably priced. The… Read more

As part of a larger Florida vacation, we stayed in Miami Beach for a couple of days. Chose the hotel based on location and Marriott membership. The hotel is less than 5 minute walk to the beach and also very close to a variety of restaurants. The decor is European Chic. The breakfast buffet is European style, very tasty and reasonably priced. The staff in general was very friendly - shout outs to Sandy, Heylen, Angel and Ramon for their courteous service. A couple of points for rating of 4, not 5. There is no good place to hang towels in the bathroom for reuse. Also, there was less than great communication on how laundry worked (including pricing) or around the extra cost of an umbrella at the beach. But on balance, We recommend. Read less

OK for a short stay

Apr 15, 2019 Wilson L New York City, New York

Had a last minute business trip to Miami beach (event was at another hotel on the beach). AC offered decent rates so we booked 3 rooms. Overall it was OK. No frills, room was average. But you could hear other guests talking next door. The bar was also decent for a drink or small bites.

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