Grand Orlando Resort at Celebration

Kissimmee, Orlando

The hotel

Waterfalls and fountains decorate the 20 acres of lush grounds here, as well as a brilliant array of family-friendly facilities including tennis, large swimming pools, games room and volleyball. The rooms are spacious and comfortable with every convenience you could need. Walt Disney World Resort is just down the road. Here in Kissimmee, many attractions are close by, but a day spent at the hotel will prove rewarding, with a selection of eateries to keep you happy as you relax by the beautiful pool.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Honeymoon
  • Theme Parks
  • Kids Eat Free
  • Children’s Playground
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service
  • Safety Deposit Box

Where is it

4 miles from Walt Disney World Resort, 14 miles from Universal Orlando Resort™ and 9 miles from SeaWorld® Orlando. Driving time from airport: 20 minutes.

Hotel information

718 rooms on 8 floors in 6 buildings with 6 lifts. All with air-conditioning, TV with pay-per-view films and games, complimentary high-speed Internet access, coffee maker, fridge, safety deposit box, iron and board, and hairdryer. Non-smoking rooms on request. Standard Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

  • Free Nights: Each 7th night free for stays completed between 1 May–14 Jun '19 and 22 Aug–21 Dec '19. Free night offer has been calculated into the prices shown.

  • Honeymooners: Receive a complimentary bottle of Champagne or sparkling wine in room upon arrival, plus an upgrade to a Pool View Room. Must be advised at time of booking and room upgrade subject to availability upon arrival.

  • Free Nights: Each 7th night free for stays completed between 2 Jan-13 Feb '20, 1 May–14 Jun '19 and 9 Aug–24 Dec '20. Free night offer has been calculated into the prices shown.

Why is this a Virgin Holidays Favourite?

Fantastic resort style hotel with activities for the whole family

Complimentary scheduled transport to Walt Disney World Resort

Great free-form pool complete with waterfall and slide

Exclusive Virgin Holidays benefits:

  • Resort fee waived for all Virgin Holidays' guests saving $20 per day
  • Kids 10 years and under eat free from the kids' menu when accompanied by a full paying adult. Maximum 2 children per adult
  • Guaranteed late check-out until 3:00pm for all Virgin Holidays' guests
  • Complimentary room upgrade from Standard Room to Pool View Room (subject to availability)

Complimentary scheduled daily transport to Walt Disney World Resort.

Mandolins (full breakfast buffet, lunch and dinner), '50s-style Mini-Market and Diner for breakfast, lunch and dinner, Pizza Hut™ service, Cascades Pool Bar for a wide choice of frozen cocktails and food (seasonal), Lobby Sports Lounge with a huge 6x11 ft TV to watch your favourite sports on and in-room hotel dining from 7:00am-11:00pm.

2 swimming pools including a large freeform pool featuring a waterfall and waterslide, 2 whirlpools, 2 floodlit tennis courts, sand volleyball, fitness centre, games room, jogging areas, children's pool and playground. Daily activities for adults and kids.

Coin laundry*. Room service*. Complimentary WiFi available. Gift shop.

Resort fee waived for all Virgin Holidays' guests saving $20 per day.

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1246)
  • Very good (1227)
  • Average (874)
  • Poor (597)
  • Terrible (643)
Image of the Tripadvisor rating Dirty, tired and not 4 star!

Oct 16, 2019 SLFDisney

We stayed here for two weeks for our wedding/honeymoon having been persuaded by the staff at Virgin it was a better option than a cheaper hotel. They were wrong! The hotel is dirty (white socks turn black the minute you walk on the carpet), smells and is extremely tired. Booking with virgin entitles you to a free pool view upgrade however the… Read more
We stayed here for two weeks for our wedding/honeymoon having been persuaded by the staff at Virgin it was a better option than a cheaper hotel. They were wrong! The hotel is dirty (white socks turn black the minute you walk on the carpet), smells and is extremely tired. Booking with virgin entitles you to a free pool view upgrade however the first room we were given did not have a pool view (and absolutely stunk of mould/mildew) and on initial phone calls to reception we were informed we couldn’t have an upgrade they didn’t know what we were talking about. We also stated we wanted to change room as the one we were given was unsatisfactory. Finally we got a change and that room was marginally better. The only reason we didn’t ask to change hotel was members of our party hadn’t booked through the same tour operator and therefore could not change. Also be warned they take a $50 dollar hold on your bank card on check in that is supposedly released the day after check out... 2 weeks later and we are still waiting for our money to be returned!! Please listen to the reviews on here, we didn’t and regretted it!! Read less
Image of the Tripadvisor rating Terrible, dirty hidden costs!!

Oct 12, 2019 waywardmike1

Where do I start? Where are the 4 stars?? There is mold mildew and just slimy dirty in the bath and shower. I finally got the TV to come on after I jiggled the power cord. But no channels and the Remote doesn't work. I called the front desk and they told me that it would be awhile before someone could come up because they were busy fixing… Read more
Where do I start? Where are the 4 stars?? There is mold mildew and just slimy dirty in the bath and shower. I finally got the TV to come on after I jiggled the power cord. But no channels and the Remote doesn't work. I called the front desk and they told me that it would be awhile before someone could come up because they were busy fixing other problems in the Hotel. There is much more but why bother wasting my time here.JUST DON'T STAY HERE!! Read less
Image of the Tripadvisor rating DO NOT STAY!!!!

Oct 12, 2019 Nellie R

I decided to book the The Grand Orlando Resort at Celebration, Kissimmee for my Birthday trip and it was a poor decision. Our first room smelled horrible,and the water will not go down in the sink in our second room. The hotel is old and not a resort. This was a waste of money and horrible choice for my Birthday. Very disappointed.
Image of the Tripadvisor rating Rude staff & not very Grand at all!

Oct 9, 2019 Ellie N Wolverhampton, United Kingdom

We stopped in this hotel for 5 days (5 days too long) before we got moved by Virgin to another hotel. I would avoid this hotel at all costs!!!!!!!! Worst hotel we have ever stopped in - in fact I wouldn’t even go as far to say as to call it a “hotel”. On arrival to the hotel in the night, we were greeted by complete darkness, literally could… Read more
We stopped in this hotel for 5 days (5 days too long) before we got moved by Virgin to another hotel. I would avoid this hotel at all costs!!!!!!!! Worst hotel we have ever stopped in - in fact I wouldn’t even go as far to say as to call it a “hotel”. On arrival to the hotel in the night, we were greeted by complete darkness, literally could not see a thing! There were absolutely no sign posts at all as to where the lobby was for us to check in. I understood there was construction going on, but come on, we didn’t need a tour of the whole hotel before eventually finding the lobby/room!!!!!! We then checked in - after being told by virgin we had a free upgrade to pool side view, we told Ivy (who is also very arrogant and rude) and she did not know anything about this?! She could only inform us that “all rooms are the same” and if we weren’t happy that we “could always get a refund”!!!! Our room - well where do we start! The hot tap was cold and the cold tap was hot!!! Very dangerous for those who have children - seriously would have burned them, not only our tap but all of our parties rooms had the same problem! Regardless of aircon use - the room was damp, smelt damp and bed sheets were damp too. This was to the degree that we had to sleep on towels one of the nights. We were also by a lift, which again was a nightmare with the noise. (Ivy told us there were no other upgrades/ rooms available at check in so that was that). After viewing our room we headed to the pool bar - what a joke that was! Brought a drink @ 9:45pm-ish, took a seat to drink them, only to be told they were closing and to vacate, as they took the cushions off the seats... we were left standing in darkness round by the pool!!!!!!! We kept our drinks (bottles of bud) for the following day as we could not see/ sit down to drink them. We then sat round the pool to be told by one of your pool bar staff we couldn’t bring our own beverages.....absolute joke!!! We also returned to our room one of the nights (after returning being at a park 9am - 7pm) to find out we had not received maid service / room cleaning - we had no fresh towels. Being told by Bill it was just the “lobby” that was being renovated, I can inform you, it is definitely not just the lobby!!!!!! We got moved to the Rosen Inn @ Pointe Orlando one week into our holiday and can honestly say the hotel & staff are so so lovely. Unlike the “GRANDE” Orlando!!!!!! Read less
Image of the Tripadvisor rating Horrendous hotel

Oct 9, 2019 Jennyuktravel England, United Kingdom

This hotel was rated as a 4 star hotel in the Virgin brochure, which is a total miss sell. The hotel is tired, carpets are dirty and the smell of must in the corridors hits you as soon as you walk in. Having complained to Virgin, they were very keen to turn our holiday around, we were moved after a few nights, to the Rosen Inn on International… Read more
This hotel was rated as a 4 star hotel in the Virgin brochure, which is a total miss sell. The hotel is tired, carpets are dirty and the smell of must in the corridors hits you as soon as you walk in. Having complained to Virgin, they were very keen to turn our holiday around, we were moved after a few nights, to the Rosen Inn on International drive which was 100% better ! The lady in reception (Ivy) was incredibly rude and condescending when we complained, she clearly had not been trained in customer satisfaction. I have read so many other negative feedbacks on this hotel, and each time the management response is “we’re under refurbishment”, this is no compensation for ruining people’s vacations, and inferring that a ‘room upgrade’ would put everything right is an insult. I’m sorry but this hotel needs more than a ‘lobby’ refurbishment. I do wish I had listened to all the negative comments, this hotel is horrendous ! Read less