Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including skip-the-regular-line access**, and early park admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Rock Royalty club benefits include access to the Rock Royalty Lounge. Continental breakfast, 7am-10am. Personal concierge services. Hors d’oeuvres, beer, wine - 5pm-7pm. Evening sweets, 8:30pm-9:30pm. Complimentary coffee, assorted teas and soft drinks. Evening turndown service. Discount on cabanas*.

Please note: some services of the Rock Royalty Lounge may be temporarily unavailable, please inquire upon arrival to the hotel.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Complimentary CityWalk Club access‡ to select venues. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

Click here for latest travel advice

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Special assistance

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark and Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

© 2020 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6853)
  • Very good (2656)
  • Average (1009)
  • Poor (480)
  • Terrible (303)
Image of the Tripadvisor rating Shout out to our waitress Stacy at the hard rock pool

Jul 27, 2021 rockyj1960

In our recent stay at the hard Rock in Orlando I just want to say that our waitress at the Hard Rock pool was awesome. It was Stacy, I couldn't have asked for a better, kinder and wonderful waitress than Stacy. She went above and beyond my expectations in our service. I hope The Hard Rock sees this and understands what a great employee they have.… Read more
In our recent stay at the hard Rock in Orlando I just want to say that our waitress at the Hard Rock pool was awesome. It was Stacy, I couldn't have asked for a better, kinder and wonderful waitress than Stacy. She went above and beyond my expectations in our service. I hope The Hard Rock sees this and understands what a great employee they have. I will definitely look for Stacy when and if I get to return. Thanks again Stacy. It was a pure pleasure having you as our server! Mr Rocky Johnson and family Read less
Image of the Tripadvisor rating Hard Rock!

Jul 27, 2021 Bradleeokc Joplin, Missouri

We are currently 2 days into a 5 day stay. As always, this resort is spot on! We can’t imagine staying anywhere else at Universal. Proximity to parks, express pass, friendly people and impeccably clean! Highly recommend some time at pool during the afternoon. DJ is fun for kids and adults.
Image of the Tripadvisor rating Beach Club Anthony

Jul 25, 2021 146nikom

I had a great experience at the hotel and my server anthony at the pool really made the experience memorable! started talking about our favorite band The Beatles and after that we hit it off and he really set the tone for the rest of my day with his good vibes! i definitely recommend this hotel and the pool is a great all-day spot to chill
Image of the Tripadvisor rating Bad check in welcome experience

Jul 25, 2021 Vacation448705

Terrible Check in experience, arrived at my room at 8 PM and beds weren’t done, there was a pile of pillows Above the beds without pillow cases. I dialled number zero in order to reach front desk and it took more than 15 minutes for someone to answer me. Once somebody took my call, The lady which I exposed my situation put me on hold and two… Read more
Terrible Check in experience, arrived at my room at 8 PM and beds weren’t done, there was a pile of pillows Above the beds without pillow cases. I dialled number zero in order to reach front desk and it took more than 15 minutes for someone to answer me. Once somebody took my call, The lady which I exposed my situation put me on hold and two minutes later the concierge of another hotel answered me. I had to call back again (10 more minutes) and I was told I was going to be assigned a new room, It seemed no one could come and finish our room. It took more than 40 minutes for the bellboy to arrive with the new keys, In the meantime I couldn’t get out of my room to have some dinner because I had to wait for this guy to arrive with our new keys. Hotel couldn’t move our bags in order to let us go out to have some dinner. Seriously a resort this size with this prices and these stars only has one person who could help us move to another room? really bad well coming for a $400 usd 4 star hotel Read less
Image of the Tripadvisor rating The best of everything

Jul 25, 2021 SEnchanted

My daughter and I are here to celebrate her 15th birthday. We’re fairly frequent Orlando visitors, and we decided not to go to the parks this time. If you’re in the parks, the three Legacy Resorts are the place to be for the perks you receive, but even without them, this is where you will find me. The level of service is amazing. I’d like to… Read more
My daughter and I are here to celebrate her 15th birthday. We’re fairly frequent Orlando visitors, and we decided not to go to the parks this time. If you’re in the parks, the three Legacy Resorts are the place to be for the perks you receive, but even without them, this is where you will find me. The level of service is amazing. I’d like to mention Anthony and Aubrey specifically, who have been so super attentive and fun by the pool. I don’t have to think about wanting something before they appear to take care of it for me. And they are great people, too! I’ve enjoyed getting to talk with them briefly through the day. They are an asset to this resort and will do great things! The pool vibe with the DJ makes it feel like a Pool party with all your friends. I’ve also met some great guests. At this point in history, it’s nice to get to know other people. I highly recommend spending some vacation time at Universal Orlando and the Hard Rock specifically! Read less