Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including skip-the-regular-line access**, and early park admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Rock Royalty club benefits include access to the Rock Royalty Lounge. Continental breakfast, 7am-10am. Personal concierge services. Hors d’oeuvres, beer, wine - 5pm-7pm. Evening sweets, 8:30pm-9:30pm. Complimentary coffee, assorted teas and soft drinks. Evening turndown service. Discount on cabanas*.

Please note: some services of the Rock Royalty Lounge may be temporarily unavailable, please inquire upon arrival to the hotel.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Complimentary CityWalk Club access‡ to select venues. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

Click here for latest travel advice

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Special assistance

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark and Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

© 2020 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6882)
  • Very good (2660)
  • Average (1012)
  • Poor (483)
  • Terrible (307)
Image of the Tripadvisor rating Wonderful Stay

Oct 19, 2021 NJSchultes

We stayed at Hard Rock hotel for 2 nights in early October. Everything was perfect. Extra thank you to Carolina at the front desk and Irving at the luggage desk. Service was excellent. The location for the hotel is perfect for visiting the parks and Citywalk.
Image of the Tripadvisor rating Ideal Location!

Oct 17, 2021 kg4clemson South Carolina

You could not beat the location for Universal Studios, Islands of Adventure & City Walk. You walk out the gate and take a short walk (5 - 10 minutes max) to the front gates of the parks & city walk. You can't get any closer. You can easily walk back for a break during the day and then back to the parks. And you can't beat the Unlimited Express… Read more
You could not beat the location for Universal Studios, Islands of Adventure & City Walk. You walk out the gate and take a short walk (5 - 10 minutes max) to the front gates of the parks & city walk. You can't get any closer. You can easily walk back for a break during the day and then back to the parks. And you can't beat the Unlimited Express Passes and early entry that come with your stay - these are a MUST, mainly for Islands of Adventure, which has two must-do rides that don't take Express Passes (Hagrid's motorbike adventure and the Velocicoaster). If we didn't have early entry, we would have been in line for hours. That's why we chose this hotel and I'm so glad we did! Staff was friendly. The hotel and rooms were very clean - and the room decor was fun. Lively hotel - upbeat atmosphere. Great pool "beach bar." There's a slide for kids (and adults - we did it). There's a dj who organizes poolside games, which kids and adults participated in. There are restaurants in the hotel, which are worth trying. The pool grill also had great food and drinks - recommend the Frose. We requested early check in, which didn't work out, but they told us at check-in that it would probably be 4 pm and they were right, so we enjoyed the pool that day. They texted us when our room was ready, which was 3:50pm. We appreciated knowing so we didn't get our hopes up for an early check-in. Your express passes work from the day you check in thru the day you check out, which was nice. Your room key cards are your express passes. A tip - bring lanyards with you to keep your room key & park ticket. Or you can purchase in the hotel gift shop. Additionally, we had a pool view room, which was fine, but the rooms do not have balconies, so pool view probably isn't critical. Now that we've done the Hard Rock, we wouldn't do Universal again any other way! This will be our go-to hotel. Read less
Image of the Tripadvisor rating 5 year anniversary

Oct 7, 2021 Pmitty4

We came to Orlando for our first HHN 5 years ago. We loved our trip so much we made it an annual October trip since then. Our trip to hard Rock was so great years ago and despite being more expensive than most on site we decided for our 5 year to do it again. It's still a beautiful resort. Most of the staff is nice. Easy walk to Universal… Read more
We came to Orlando for our first HHN 5 years ago. We loved our trip so much we made it an annual October trip since then. Our trip to hard Rock was so great years ago and despite being more expensive than most on site we decided for our 5 year to do it again. It's still a beautiful resort. Most of the staff is nice. Easy walk to Universal or boat ride.... That's where it ends for me. We almost missed stay and scream hhn our first night because the front desk kept saying our room would be ready by 4. Then we are told that it's incorrect and can be ready ANYTIME. We wouldn't have been upset if they would have just said... you're not gonna make it to the room, get ready and go and we'll let you know when the room is ready..... Finally we took it upon ourselves to do what we needed and headed to the event... literally running to get into universal before 5pm. Ok fine. We took it for a hiccup. Nope. Everyday something was missing from our coffee station. I had to tell someone to refill the creamers, stirrers, conditioner in the bathroom.... for the money we paid..... unfortunately royal pacific was on point the last few years. Maybe it was just a giant hiccup? But not sure if we would stay here again... mostly because of the interactions on the first day. Be nice and explain! Don't dismiss people! Read less
Image of the Tripadvisor rating Awesome Stay

Oct 7, 2021 606melisah Arab, Alabama

We stayed here for a trip to Universal. Everyone was super friendly and if we needed anything all we had to do was text and they brought it. Everyone was super helpful and I was surprised that no matter who you asked in the hotel, they all knew the answer. The rooms were very clean and big for a hotel room.
Image of the Tripadvisor rating So close to the parks

Oct 4, 2021 teresacI5023NO Lexington, Georgia

This hotel is a pretty nice place. The staff is friendly and helpful. The texting option for the front desk is great, as well as the 24 hour room service. It's a quick walk to the parks (beautiful walkway at that), or a boat ride away. The boat doesn't seem to frequent as often as the ones for the other hotels, but it's easy to catch usually there… Read more
This hotel is a pretty nice place. The staff is friendly and helpful. The texting option for the front desk is great, as well as the 24 hour room service. It's a quick walk to the parks (beautiful walkway at that), or a boat ride away. The boat doesn't seem to frequent as often as the ones for the other hotels, but it's easy to catch usually there or on the way back from CityWalk. We stayed in a two queen deluxe room with a sleeper sofa. It was great with teenagers, but nothing to fancy. Overall the hotel was very friendly, the amenities were top notch, and the location couldn't be beat. The unlimited express passes were nice too, but during the time of year we went we didn't really need them. Still nice to have them. I'd stay here again. Read less