Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including skip-the-regular-line access**, and early park admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

  • Booking bonus: Skip the regular lines with free Universal Express Unlimited ride access** (valid theme park admission required).

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Complimentary CityWalk Club access‡ to select venues. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights at all times.

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

© 2020 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (6781)
  • Very good (2644)
  • Average (999)
  • Poor (473)
  • Terrible (302)
Image of the Tripadvisor rating Amazing!!

Nov 25, 2020 daniellezebragrl South Florida

What an amazing hotel. Everything was perfect. Upon our early arrival, Felix surprised us with a free upgrade from a 2 queen garden view room to a future rock star suite. My daughter had her own room that was themed just for her. The hotel was clean and I enjoyed that it was the 1st hotel we have visited post Covid that literally had everything we… Read more
What an amazing hotel. Everything was perfect. Upon our early arrival, Felix surprised us with a free upgrade from a 2 queen garden view room to a future rock star suite. My daughter had her own room that was themed just for her. The hotel was clean and I enjoyed that it was the 1st hotel we have visited post Covid that literally had everything we needed in our room without having to call. They had ex towels, ex toiletries, trash bags, coffee, hand sanitizer, etc. never had to request a thing. The pool was wonderful and the staff and food was on point. My daughter loved the sand and the slide. The boat to City walk was always ready to go or just minutes away and the walk to the parks was easy and pretty. The free express passes made all the difference in the parks; especially during Thanksgiving week when the park was packed. We cannot wait to go back. No complaints at all! Read less
Image of the Tripadvisor rating Fantastic!

Nov 25, 2020 mom2moandemma Kansas City, MO

From the personal customer service by Doug at the Bell Stand to the overall cleanliness of the rooms and common areas, this is the perfect place to stay when visiting Universal Orlando. It's a short water taxi ride or quick walk to everything you want to be near. Business guests and families with kids can both be comfortable and happy in this pet… Read more
From the personal customer service by Doug at the Bell Stand to the overall cleanliness of the rooms and common areas, this is the perfect place to stay when visiting Universal Orlando. It's a short water taxi ride or quick walk to everything you want to be near. Business guests and families with kids can both be comfortable and happy in this pet friendly hotel. The pool area is a vacation in and of itself. You will NOT be disappointed if you choose to stay here ! Read less
Image of the Tripadvisor rating Rocked it

Nov 21, 2020 Jmaxpax Brookhaven, Georgia

Totally unexpected goodies. Your choice of free guitar and amp usage for your entire stay (refundable deposit). Not cheap guitars but top notch American Fenders. Underwater speakers in the huge pool with water slide. Free fast pass with stay. Great soundtrack playing 24/7 in lobbies, elevators and grounds. Interesting rock history tucked in every… Read more
Totally unexpected goodies. Your choice of free guitar and amp usage for your entire stay (refundable deposit). Not cheap guitars but top notch American Fenders. Underwater speakers in the huge pool with water slide. Free fast pass with stay. Great soundtrack playing 24/7 in lobbies, elevators and grounds. Interesting rock history tucked in every nook and cranny Very helpful and friendly staff. Didn’t realize what I was going to get when I booked it but definitely recommend it. Price is worth it. Read less
Image of the Tripadvisor rating Rockin' On at the Hard Rock!

Nov 21, 2020 Navigate45416933218 South Hadley, Massachusetts

We have stayed past this location twice in as many months at the Universal Orlando Resort. This fantastic hotel and the staff that run it are top-notch and customer service focused, elevation this location as our favorite UOR onsite property. Though this may be one of the more expensive places to stay within the boundaries of UOR, its proximity to… Read more
We have stayed past this location twice in as many months at the Universal Orlando Resort. This fantastic hotel and the staff that run it are top-notch and customer service focused, elevation this location as our favorite UOR onsite property. Though this may be one of the more expensive places to stay within the boundaries of UOR, its proximity to Universal Studios and CityWalk, as well as the Unlimited Express Pass, more than make up for any cost savings you may find at a lesser expensive hotel. Read less
Image of the Tripadvisor rating You guys aced it!!!!

Nov 19, 2020 FrequentFlier191376 Scranton, Pennsylvania

Just returned from 4 nights at your wonderful hotel with our family. Club level was simply great, I would personally like to thank Hoa, Nan & Gabie for taking such good care of my grandsons. They enjoyed all the treats especially the 8 o'clock cookie and milk run. The experience was enjoyed by all ages :) and can't wait until we return.