Loews Sapphire Falls Resort at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

Loews Sapphire Falls Universal Orlando will take you to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance the calming sounds of steel drums call you to take in the scenic water views. Ease into ‘island time’ and let go. Kids will love the pool, complete with water slide, games, and somewhere to grab some food without stepping too far from the lounger. And when it’s time to go and explore the parks, you’ll enjoy exclusive benefits like early park admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required), and complimentary transport. It's a great way to experience Universal Orlando Resort.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Close to Universal Orlando Resort
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Games Room
  • Restaurant

Where is it

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

1000 rooms and suites. All with air-conditioning, 49" flat screen TV, mini-fridge, tea/coffee-making facilities, hairdryer, and iron and board. Standard Rooms are 321 sq ft have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Lagoon View Rooms are 321 sq ft, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 321 sq ft and have views of the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

King Suites are 595 sq ft and have a separate living room, with 1 king-size bed and pull-out sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Kids Suites are larger family suites at 529 sq ft, featuring two separate bedrooms. With 1 king-size bed in the master bedroom and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Self-parking $26, valet parking $33, both plus tax, per day (payable locally, subject to change).

Amatista Cookhouse™ (Caribbean cuisine, open for breakfast, lunch and dinner). Drhum Club Kantine (poolside dining, open for lunch and dinner). Strong Water Tavern^ (bar with rum tasting sessions and tapas). New Dutch Trading Co.™ (grab-and-go food). 24-hour room service*.

Resort-style pool with waterslide, children’s play area, poolside games, hot tub, sun loungers and private cabanas*. Fitness centre. Kids' Camp*. Games room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios Store. Concierge. Universal Vacation Planning Centre. Complimentary CityWalk club access‡ to select venues. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights at all times.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check-in.

Please note: Water taxi not available for transportation to Universal’s Volcano Bay.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3609)
  • Very good (1142)
  • Average (400)
  • Poor (176)
  • Terrible (138)
Image of the Tripadvisor rating Stunning Resort

Mar 22, 2020 Lorna Lee T Orangeville, Canada

We just got back from our trip to Orlando and we stayed at Sapphire Falls for 4 nights before the major outbreak...This Resort is very clean,huge and I like the smell around the hotel ..It makes you relax...Their amenities are unbelievable especially the huge pool and lots of chairs and towels for everyone...They only have one jacuzzi,they should… Read more
We just got back from our trip to Orlando and we stayed at Sapphire Falls for 4 nights before the major outbreak...This Resort is very clean,huge and I like the smell around the hotel ..It makes you relax...Their amenities are unbelievable especially the huge pool and lots of chairs and towels for everyone...They only have one jacuzzi,they should have at least 2 or more...Anyways I love the Carribean theme of their resort,staffs are very friendly and waitresses/waiter are very attentive...Great service...Our first room was on the 8th floor overlooking at the theme park but it’s noisy as it’s too close in the road,so we move to 5th floor overlooking by the pool which is more comfortable for us...They accommodate us right away...A little bit pricey but overall worth it...Great restaurant inside the hotels too and souvenirs store...We love the shuttle taxi by the water to take you to the theme parks...Definitely go back... Read less
Image of the Tripadvisor rating We loved our stay!

Mar 15, 2020 Tina G WV

We arrived late (around 1:00 a.m.) but our reception was very friendly and informative. Our room was clean and we had plenty of towels! (I hate asking for extra towels and wash clothes!). We did not use the pool but we visited the Strong Water Tavern, the New Dutch Trading Co., and the gift shop. One morning, we ordered room service. It was pricey… Read more
We arrived late (around 1:00 a.m.) but our reception was very friendly and informative. Our room was clean and we had plenty of towels! (I hate asking for extra towels and wash clothes!). We did not use the pool but we visited the Strong Water Tavern, the New Dutch Trading Co., and the gift shop. One morning, we ordered room service. It was pricey but it was worth it. The service was excellent and very friendly. We purchased park tickets at the hotel. The employees were very informative. We used the water taxi to travel to the parks. Our experience was flawless. Read less
Image of the Tripadvisor rating Universal Trip

Mar 14, 2020 Stomper1971

I would like to say how great the pool staff Marquis was waiting on us. My friend and I was so tired and thirsty from walking all day that all we wanted was a drink by the pool. And Marquis said let me get you as server and instead he came back with our drinks. He was great. Thank you Sapphire Falls for hiring such a great staff member. I will be… Read more
I would like to say how great the pool staff Marquis was waiting on us. My friend and I was so tired and thirsty from walking all day that all we wanted was a drink by the pool. And Marquis said let me get you as server and instead he came back with our drinks. He was great. Thank you Sapphire Falls for hiring such a great staff member. I will be back for sure 😍 Read less
Image of the Tripadvisor rating We loved our stay here!

Mar 11, 2020 CalgarySharks Calgary, Canada

From the moment we arrived at the Sapphire Falls resort, we had a wonderful time. All of the staff are friendly and helpful, our room was clean and even better than the photos, and the resort itself is modern, beautiful, and full of amenities. Room: We stayed in a Kids Suite facing the pool. Our room was sparkling clean, large enough for our… Read more
From the moment we arrived at the Sapphire Falls resort, we had a wonderful time. All of the staff are friendly and helpful, our room was clean and even better than the photos, and the resort itself is modern, beautiful, and full of amenities. Room: We stayed in a Kids Suite facing the pool. Our room was sparkling clean, large enough for our family of five, and had a great view. Pool: The pool is great. The lifeguards even gave out little rubber duckies to the younger kids. There are rings and noodles to play with, and my older kids liked the little water slide. Lounge chairs were comfortable and plentiful, with both sunny and shady spots available. Staff: Everyone was friendly and helpful, always willing to answer questions. Go visit Josh at the Drhum Club, poolside! Amenities: The gift shop has everything you might need, and there's a variety of food options. Location: This hotel is located right on the Universal property, so it's a quick water taxi ride to the theme parks and City Walk. My kids loved taking the water taxis back and forth. It's also a short walk to the Volcano Bay water park. It's definitely worth it to stay right on the property, and the early admission to the Harry Potter area was a bonus! I really can't say enough good things about this hotel. We will certainly stay here next time when we visit Orlando again. Read less
Image of the Tripadvisor rating Home Away from Home

Mar 10, 2020 349triciak Fairborn, Ohio

For the second time in in less than a year I have stayed at Lowes Sapphire Falls Resort and I will stay there everytime I visit Universal. It is beautiful, quiet, sparkling clean, close to the parks and the staff is so helpful and friendly! I highly recommend it. I can't wait to go back!