Loews Sapphire Falls Resort at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

Loews Sapphire Falls Universal Orlando will take you to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance the calming sounds of steel drums call you to take in the scenic water views. Ease into ‘island time’ and let go. Kids will love the pool, complete with water slide, games, and somewhere to grab some food without stepping too far from the lounger. And when it’s time to go and explore the parks, you’ll enjoy exclusive benefits like early park admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required), and complimentary transport. It's a great way to experience Universal Orlando Resort.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Close to Universal Orlando Resort
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Games Room
  • Restaurant

Where is it

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

1000 rooms and suites. All with air-conditioning, 49" flat screen TV, mini-fridge, tea/coffee-making facilities, hairdryer, and iron and board. Standard Rooms are 321 sq ft have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Lagoon View Rooms are 321 sq ft, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 321 sq ft and have views of the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

King Suites are 595 sq ft and have a separate living room, with 1 king-size bed and pull-out sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Kids Suites are larger family suites at 529 sq ft, featuring two separate bedrooms. With 1 king-size bed in the master bedroom and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Self-parking $26, valet parking $33, both plus tax, per day (payable locally, subject to change).

Amatista Cookhouse™ (Caribbean cuisine, open for breakfast, lunch and dinner). Drhum Club Kantine (poolside dining, open for lunch and dinner). Strong Water Tavern^ (bar with rum tasting sessions and tapas). New Dutch Trading Co.™ (grab-and-go food). 24-hour room service*.

Resort-style pool with waterslide, children’s play area, poolside games, hot tub, sun loungers and private cabanas*. Fitness centre. Kids' Camp*. Games room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.

Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios Store. Concierge. Universal Vacation Planning Centre. Complimentary CityWalk club access‡ to select venues. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights at all times.

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check-in.

Please note: Water taxi not available for transportation to Universal’s Volcano Bay.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Disclaimer:
In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials.  Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit.  By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance.  When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/terms-of-use

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3620)
  • Very good (1143)
  • Average (400)
  • Poor (176)
  • Terrible (138)
Image of the Tripadvisor rating A rocky start but an amazing finish.

Jun 30, 2020 bernardp141 Orlando, Florida

Our trip started off a little rocky. We were assigned a room that had clearly not been cleaned. There was even a mask left hanging on the door to the bathroom. After a visit to the front desk, this was quickly resolved and we were assigned a new room. In the era of COVID-19 that was a terrible first impression but I hope housekeeping was alerted… Read more
Our trip started off a little rocky. We were assigned a room that had clearly not been cleaned. There was even a mask left hanging on the door to the bathroom. After a visit to the front desk, this was quickly resolved and we were assigned a new room. In the era of COVID-19 that was a terrible first impression but I hope housekeeping was alerted so that doesn't happen again. The second room we were assigned was super clean and sanitized. Even the remote was in a plastic covering. I appreciate that detail because remotes are definitely a high touchpoint item. We had to wonderful meals at Amatista Cookhouse. Lunch was amazing as was our server Lydia. She was attentive, courteous, funny, and served our food in a contactless way that made us feel super safe. The following morning we had breakfast and it, again, was spectacular. Every item was fresh, cooked to order, and the drinks were amazing as well. We also enjoyed the pool 2 days of our 5 day trip. It was clean, plenty of space, and very chill. We were able to enjoy a few drinks by the pool as well as meet some new "pool friends". The water temperature was EXCELLENT. They had plenty of clean towels and never ran out. The pool is also open until 11pm each night so we came back later and it was even better with the sun gone down. Overall, we had an amazing stay and can't wait to do it again. I felt complete safe and comfortable. All guests acknowledged the required face coverings and hotel staff was quick to ask anyone not following the rules to please comply. Thank you for an awesome experience and staycation! Read less
Image of the Tripadvisor rating Wonderful 3 night stay.

Jun 26, 2020 DISNEYCHICKS Wisconsin

COVID has changed the way hotels/resort accommodations their guest. This resort had a temp check every day and you wore a wrist band (different color daily) mask were mandatory throughout. Our room choice was pool view. The resort was not offering housekeeping at this time, because of COVID. The room was comfy and the beds gave us 3 great… Read more
COVID has changed the way hotels/resort accommodations their guest. This resort had a temp check every day and you wore a wrist band (different color daily) mask were mandatory throughout. Our room choice was pool view. The resort was not offering housekeeping at this time, because of COVID. The room was comfy and the beds gave us 3 great nights of sleep. Nice size room with plenty of drawer and closet space. There had a small frig and coffee maker, a large shower-toilet with a separate sink area. There was also Drhum Club Kantine which was located by the pool. I have a few great drinks and appetizers by the pool throughout our stay. New Dutch Trading Co. offered items like coffees, pastries, chips, candies, sandwiches, etc...Rooms service is available (we did not use this). The pool area was so relaxing and had a nice tropical feel, even areas with sand. At one end of the pool, there was a water slide and a hot tub. The food and drink service was great around the pool and loved the pampering from the staff! They had plenty of lifeguards and always on their toes. Heading to the parks was so easy...complimentary water taxi to City Walk, Universal Studios, Island of Adventure you are only minutes away. At the time we were there, masks are mandatory throughout all of Universal Property. Resorts, transportation/water taxi, and at the parks. We did have a rental car..parking was $26 a day.his was a last-minute location, our travel plans kept on getting changed 😞. Read less
Image of the Tripadvisor rating COVID-19 Ready

Jun 25, 2020 mvining2451 Milner, Georgia

This wasn’t my first stay at Loews. However, it was my first stay during a pandemic. I applaud the organization for all their safety measures. I felt very safe. Other guests were abiding by the regulations and if you accidentally forgot to put your mask on before entering, they would kindly remind you. If I didn’t know better, I’d also say the… Read more
This wasn’t my first stay at Loews. However, it was my first stay during a pandemic. I applaud the organization for all their safety measures. I felt very safe. Other guests were abiding by the regulations and if you accidentally forgot to put your mask on before entering, they would kindly remind you. If I didn’t know better, I’d also say the elevators even only go to one destination as the doors never opened to let another party in. The staff were amazingly friendly. I don’t know how they did it, but it was my husband’s birthday and folks went out of their way to tell him Happy Birthday. I attempted several surprises but with COVID-19, room celebrations were not allowed. Yet, they found ways to say, “I heard it was someone’s birthday” around areas of the resort. That touch is what makes me go back to Loews again and again. Even more so now with the care they took regarding COVID-19 for the guest as well as their staff. Read less
Image of the Tripadvisor rating Relaxing stay

Jun 23, 2020 calvinsowner

Felt safe every day of our stay. Great service from all team members. Rooms are clean. Easy to get to the parks with the boats. Good options for food on site, especially Amatista. Would not hesitate to stay here again!
Image of the Tripadvisor rating A day in the park

Jun 23, 2020 lwhitecavage Gainesville, Florida

I met uo with friends from South Florida. We spent the day at the parks then stayed overnight at Sapphire Falls. The rooms are well appointed and comfortable. There is a boat and walking path to the parks. We are passholders and know our way around Universal, but if you don’t, the staff at the hotel and the parks are very helpful. The entire… Read more
I met uo with friends from South Florida. We spent the day at the parks then stayed overnight at Sapphire Falls. The rooms are well appointed and comfortable. There is a boat and walking path to the parks. We are passholders and know our way around Universal, but if you don’t, the staff at the hotel and the parks are very helpful. The entire resort is practicing social distancing, temperature taking, mask wearing, and sanitizing. You will feel very safe! Read less