Disney's Wilderness Lodge

Walt Disney World, Orlando

The hotel

The wilderness has never been more wonderful than at Disney's Wilderness Lodge! The majesty and grandeur of the great American Northwest echo throughout this relaxing mountain retreat and will appeal to every member of the family. Bubbling springs, authentic Native American carvings and an inspiring décor take you back in time to the historic national park lodges of yesteryear. Scenic wonders are everywhere, from fantastically themed restaurants to an amazing geyser faithfully shooting water 12-storeys high every hour! The kids will love the totem pole in the lobby, carved with all their favourite Disney characters. In fact, there's endless fun to be had here for everyone, both day and night!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children's Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.

Hotel information

727 rooms on 8 floors in 1 building with 7 lifts. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Standard Rooms have 2 queen-size beds, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Nature View Rooms have 2 queen-size beds or 1 queen-size bed and 1 bunk bed, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Courtyard View Rooms with 2 queen-size beds or 1 king-size bed, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 in a cot.

Boulder Ridge Villa Deluxe Studios sleep maximum 3 adults and 2 children, plus a child under 3 in a cot.

Copper Creek Villa Deluxe Studios sleep maximum 4 adults or 2 adults and 3 children, plus a child under 3 in a cot.

Boulder Ridge 1 Bedroom Villas sleep maximum 3 adults or 2 adults and 3 children, plus a child under 3 in a cot.

Copper Creek 1 Bedroom Villas sleep maximum 4 adults, or 2 adults and 3 children, plus a child under 3 in a cot.

Boulder Ridge and Copper Creek 2 Bedroom Villas sleep maximum 7 adults or 2 adults and 6 children, plus a child under 3 in a cot.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay. Self-parking available approx $25 including tax per night (payable locally, subject to change).

Storybook Dining at Artist Point with Snow White (character dining; dinner). Whispering Canyon Café (unique dining, hearty western fare). Geyser Point Bar & Grill (poolside eatery). Roaring Fork (quick service). Territory Lounge.

Main pool with whirlpool and water play area. Quiet pool with whirlpool, located at the Boulder Ridge Villas. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Health club with spa services*. Bike rentals*. Watercraft rentals*. Fishing*. Electrical water pageant.

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information at  Disney’s Know Before You Go site

*Denotes local charge. 

Special assistance

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2416)
  • Very good (1015)
  • Average (338)
  • Poor (146)
  • Terrible (58)
Image of the Tripadvisor rating Customer Service Was Horrible

Jul 16, 2021 Wander63564548514 Huntington Beach, California

My family was very excited to stay at a Disney resort as this was our first time staying at any Disney resort. We had high expectations but was met with a number of disappointing issues from the moment we got here. We pulled up and there was no one in sight for at least 10 minutes to help us with our luggage. Finally my wife went inside to the… Read more
My family was very excited to stay at a Disney resort as this was our first time staying at any Disney resort. We had high expectations but was met with a number of disappointing issues from the moment we got here. We pulled up and there was no one in sight for at least 10 minutes to help us with our luggage. Finally my wife went inside to the front desk to ask for assistance. Once we got to our room, we noticed the courtyard view room we booked was just a view of a huge tree blocking any sort of view. Keep in mind we paid extra for a room with a view. Not to mention the room was dusty and had left over candy all over the floor which we had to pick up ourselves as we were traveling with a toddler! We complained twice to the front desk and they were of no assistance saying they don’t have any rooms to offer us. After making us wait about 15 minutes, we spoke to what seemed to be a manager and he wreaked of cigarette smell. I assume that’s why we had to wait so long. On to the Whispering Cafe for breakfast this morning, we arrived about 25 minutes early from our reservation time and asked to be seated early. The restaurant was about 30% full but the man checking us in said he cannot guarantee seating us early. Wow. We ended up getting seated 5 minutes before our reserved time after waiting for 20 minutes in a restaurant that was over half empty. We love the hotel but the customer service here was embarrassing, especially being a Disney Resort. Not the way we envisioned our first experience. Read less
Image of the Tripadvisor rating Magical stay

Jul 14, 2021 tanyar14 North Augusta, South Carolina

This is our favorite resort so we were excited to actually stay here and not just visit. We were suppose to have our Magic Bands waiting for us at the front desk, but that was not the case. However, manager Courtney jumped into action and corrected everything. She was patient and went above and beyond to help the situation. We really appreciated… Read more
This is our favorite resort so we were excited to actually stay here and not just visit. We were suppose to have our Magic Bands waiting for us at the front desk, but that was not the case. However, manager Courtney jumped into action and corrected everything. She was patient and went above and beyond to help the situation. We really appreciated it. We ate at Whispering Canyon and had Monica for our server. She was wonderful and the food was great. Every cast member we encountered was friendly and awesome. We got to see the fireworks the first night they started back. Everyone was cheering and tearing up. All and all it was a wonderful stay and it was sad leaving. We hope to stay here again!! Read less
Image of the Tripadvisor rating It’s okay, definitely not a deluxe resort

Jul 7, 2021 OreoAlly1

I’m torn in writing this review due to the fact that I think the resort itself is beautiful. Let me just say that I paid $460 a night for the firework view room thinking how nice it would be. Well for the whole 15 minutes of fireworks it’s great, for the rest of the stay, not so much. What they conveniently forget to tell you is that the rooms are… Read more
I’m torn in writing this review due to the fact that I think the resort itself is beautiful. Let me just say that I paid $460 a night for the firework view room thinking how nice it would be. Well for the whole 15 minutes of fireworks it’s great, for the rest of the stay, not so much. What they conveniently forget to tell you is that the rooms are located over the loading dock, so come 6 o’clock in the morning you hear the beeping of delivery trucks down below. And don’t think about sitting on your balcony at night because that’s when the trash pick up is. Oh and the generators and vents are also located below, so you get to hear this all day long. I asked to be moved, however I was told the hotel was sold out. I believe this to be false because no Disney hotel is sold out due to the limited capacity still in place. The food is okay, nothing is a stand out. The rooms are nicely renovated, however we have a nice cobweb hanging from the wall (see pic). Housecleaning is joke, you’re better off waiting until things get back to normal, that’s implying the service was good to begin with! Read less
Image of the Tripadvisor rating Wifi is unusable

Jul 2, 2021 Callahan-travla Baltimore, Maryland

Pretty place but with four kids and a wifi sustem that was so poor I couldn’t even load a news site, it made it pretty unbearable at times. Trying to get the virtual pass to Star Wars I asked the front desk their advice and they said to turnoff their wifi and use my data and to walk around prop to find the best signal. Sorry but this would make me… Read more
Pretty place but with four kids and a wifi sustem that was so poor I couldn’t even load a news site, it made it pretty unbearable at times. Trying to get the virtual pass to Star Wars I asked the front desk their advice and they said to turnoff their wifi and use my data and to walk around prop to find the best signal. Sorry but this would make me stay somewhere else. I had better signal on Disney cruise in the middle of ocean. Read less
Image of the Tripadvisor rating Mom and daughter trip

Jun 13, 2021 veronicap3232

The rooms are very updated, however, the customer service is less than par. Every time I asked for something, it was met with zero emotion and no effort to please. I was amazed a “premiere” resort could get away with doing so little. We went to the Polynesian today and in 2 hrs, I felt more comfortable than 3 days at the Wilderness Lodge. We will… Read more
The rooms are very updated, however, the customer service is less than par. Every time I asked for something, it was met with zero emotion and no effort to please. I was amazed a “premiere” resort could get away with doing so little. We went to the Polynesian today and in 2 hrs, I felt more comfortable than 3 days at the Wilderness Lodge. We will definitely stay there next time, considering it’s a measly $200 more but a world of difference. The food is like a college dorm, looks good but tastes like salt and nothing else. The quick service spot at the Polynesian was clean, happy, and aimed to please. Wilderness is basically “grab your food and get lost!” We had to go to another hotel to leave that it’s not covid keeping a hotel from hospitality but it’s a choice. So my advice is to wait to go to Disney altogether. The parks sucked pretty hard also. Many options are closed. But if you choose to go, do not stay at wilderness unless you want to feel a reenactment of base camp somewhere in the Floridian forest. And you better not speak unless spoken to!! That’s an order!! Read less