Westin Turtle Bay Resort & Spa Mauritius

Mauritius, Indian Ocean

The hotel

Indulge your senses and recharge your soul at the Westin Turtle Bay Resort & Spa Mauritius. This resort has fabulous guest rooms and luxury suites each of which are designed to lull you into the laid-back lifestyle of Mauritius with sumptuously adorned 'Heavenly Beds' adding to the occasion. Lovely large bathrooms with signature 'Heavenly Baths' and tropical rain showers are exactly what you need to start or finish your day. Thanks to a splendid choice of bars and restaurants, including the cool Mystique, you'll discover all manner of exotic and health-inducing dishes, with gorgeous ocean views always complimenting the fusion food experience.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Tennis
  • Water Skiing

Where is it

On the northwest coast of Mauritius, the resort is nestled in a tranquil spot in the historic Balaclava area, facing the protected marine park of Turtle Bay. Transfer time from Mauritius International Airport: Approximately 1 hour 15 minutes. Please note that if taking a seat in coach this may be longer depending on how many hotel stops are en route.

Hotel information

190 rooms and suites. All with air-conditioning, 42" LCD flat-screen TV, telephone, iHome docking station, tea/coffee-making facilities, safe, mini-bar*, complimentary WiFi and iron and ironing board. Deluxe Rooms have a private balcony and 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

All Inclusive option: includes breakfast at Seasonal Tastes Restaurant. Lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion and Kangan. If guests wish to have dinner at Fusion, a meal credit can be used. Afternoon tea, cakes, savouries and pancakes at Retreat Bar and ice creams by the pool. Packed lunches available for guests going on excursions. A selection of drinks (11:00am–11:00pm) including local beers and wines, selected alcoholic and non-alcoholic cocktails, local spirits, soft drinks and juices. Fully stocked mini-bar (including crisps, soft drinks, local juices, water and local beers, replenished once per day). Complimentary room service (tray charge applies). Tea and coffee facilities in room. Complimentary water sports include kayaks, pedal boats, sailing boats, windsurfing, snorkelling and water-skiing. Access to the fitness centre, aqua gym and yoga sessions as per hotel schedule. One 30-minute massage per person per stay at the Heavenly Spa (9:00am-1:00pm, appointment to be made on day of arrival - adults only). Kids club. Evening entertainment. 

Please note: all inclusive drinks end at midday on day of departure. Meal credits will apply to theme nights. Children staying on All Inclusive basis will dine from the kids menu in the restaurants (meals at kids club at a supplement). 

Half Board includes: breakfast at Seasonal Tastes Restaurant and dinner at Seasonal Tastes, Mystique, Fusion and Kangan. If guests wish to have dinner at Fusion, a meal credit can be used. 

Full Board option: includes breakfast at Seasonal Tastes Restaurant and lunch at Mystique or Beach Grill. Dinner at Seasonal Tastes Restaurant, Mystique, Fusion and Kangan. If guests wish to have dinner at Fusion, a meal credit can be used.

Ocean Grand Deluxe Rooms are larger than Deluxe Rooms with an intimate terrace, and 1 king-size bed and a sofa bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

Beachfront Deluxe Rooms are in a lovely location, just footsteps away from the Indian Ocean, with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children (or 1 child and 1 infant).

Deluxe Family Rooms are located on the ground and first floors, with 1 king-size bed and a day bed, sleeping maximum 3 adults or 2 adults, 1 teenager and 1 infant or 2 adults, 2 children and 1 infant. Special amenities include a travel journal and colouring pencils, local activity guide and in-room cookies/treats. 

Club Junior Suites are extremely spacious with large terrace, lounge and dining areas, with 1 king-size bed, sleeping maximum 2 adults (plus an infant). Guests enjoy 24-hour access to the Westin Executive Club Lounge, complimentary WIFI, continental breakfast, complimentary afternoon tea and snacks and complimentary evening cocktail, changing and shower facilities, dedicated reading area.

Banyan Suites are pure luxury and offer direct access to the beach, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant). Guests enjoy access to the Westin Executive Club Lounge. 

Ocean Suites offer pure luxury, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (or 1 child and 1 infant). Guests enjoy access to the Westin Executive Club Lounge. 

Seasonal Tastes Restaurant (open for breakfast and dinner, pan-Asian and eclectic international cuisine), Kangan (modern Indian Restaurant, open for dinner), Fusion (contemporary local cuisine, open for dinner), Beach Grill (open for casual lunches and dinners and all-day drinks), Mystique (open for light lunches and dinners, daytime and evening drinks with DJ), The Retreat main bar. Westin Executive Club lounge (for guests staying in Beach Club Rooms and Suites). 2 swimming pools (one with shallow section for kids): main pool and Whisper Zone infinity pool. Heavenly Spa (treatments*), Westin Workout Fitness Studio. Tennis*. Westin Kids' Club* (3-12 years). Catamaran cruise*. Water sports including scuba-diving*, glass bottom boat, water-skiing*, sailing, pedal boats and snorkelling.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1318)
  • Very good (440)
  • Average (125)
  • Poor (64)
  • Terrible (45)
Image of the Tripadvisor rating Relaxing Resort

Oct 24, 2021 Peter0097 Reading, United Kingdom

We had a very pleasant 2 week stay at this resort. The staff were all very attentive and really seemed to want to ensure our stay was a pleasant one. The country only recently reopened to foreigners at the beginning of October since being shut through the Covid pandemic. You got the sense that they are very pleased and relieved to see guest… Read more
We had a very pleasant 2 week stay at this resort. The staff were all very attentive and really seemed to want to ensure our stay was a pleasant one. The country only recently reopened to foreigners at the beginning of October since being shut through the Covid pandemic. You got the sense that they are very pleased and relieved to see guest coming back to the Island and their hotel. Not a big fan of buffets, but this one offered a good range of different foods and whilst self service the staff were attentive and served the drinks to the table etc. As well as the buffet you had a choices of different restaurants on site which offered a very good dining experience. The room was spacious, clean and comfortable. Only negative was that you had to take beach towels from your room to the pool/beach. Not something we normally experience in quality hotels. Maybe this is a post covid thing? Also felt a bit mean charging for the few Coffee pods we used from the room. We honestly thought these would be included! I would certainly recommend this hotels to friends and family who go to Mauritius. Read less
Image of the Tripadvisor rating The staff in the Westin Turtle bay really make this resort stand out above the rest 5Star ++

Oct 22, 2021 Brickinoz2002 Livingston, United Kingdom

After being diagnosed with Terminal Cancer we decided to make a bucket list of things to do and one of them was visit Mauritius and make memories for us all. The Westin Turtle Bay truly delivered I couldn't have asked for more from the hotel and the amazing staff who work there. Every member of staff from the concierge to the chamber maid where… Read more
After being diagnosed with Terminal Cancer we decided to make a bucket list of things to do and one of them was visit Mauritius and make memories for us all. The Westin Turtle Bay truly delivered I couldn't have asked for more from the hotel and the amazing staff who work there. Every member of staff from the concierge to the chamber maid where happy, warm, friendly and personable. The whole team worked incredibly hard doing really long hours and providing a phenomenal service. That made our stay extra special so it’s pleasure to thank them. A few standouts where Kishen who welcomed us at the start and sent us of at the end of our stay; carrying our bags, driving us round to our room most nights as my 5 year old son just loved getting driven back to our room. Deviannee (sorry if I spelt this wrong) was amazing she had our room cleaned twice a day and it was perfect every time. She always seemed to be busy at our block of rooms. Our 5 year old has a habit of trashing a place pretty quickly so thank you and sorry for the mess. Nitesh who’s customer service is amazing and pulled out all the stops to get not one non alcoholic beer but 2 (Heineken 0.0 and Bavaria). Thank you since my diagnosis I’ve stopped drinking alcohol and this really was an amazing achievement from you and your team to get this for me. Terry who always seemed to be there at the poolside or serving us at dinner. Thank you for getting plain Tuna sandwiches not toasted for our fussy child and delicious rum cocktails for my wife. Azor, Stella and the team in kids club where fantastic and our son absolutely loved going. Azor was great at getting the kids to come out of their shells and push them forward… oh Marshmallow ! 0hhh Marshmallow ! Pradeep who made my 40th Birthday meal extra special on the Jetty. Getting a special course of Sushi as I mentioned in passing a few days earlier that I loved it. Bringing a special Birthday cake as well. Pradeep even got us coconuts to drink and eat at the poolside a few times The hotel itself is beautiful with well thought out architecture and lighting. Both poolside areas are phenomenal. The adults only pool had a massive Banyan tree in the middle and a relaxing atmosphere ideal for couples or just some down time from the kids. The family pool was fantastic for kids to learn to swim or play games and the dining at the poolside was fantastic getting your lunch or snack served in a box that opened up sounds silly to mention but it really felt a 5 star touch especially for the kids. The restaurant’s and buffets are amazing the Chefs really pull out all the stops to serve amazing food. Kangan restaurant our favourite was amazing the curry’s are just perfect. My wife just loved the salmon starter. I would highly recommend going the staff really make this hotel. Read less
Image of the Tripadvisor rating Delightful 2 weeks at The Westin Turtle Bay

Oct 20, 2021 VikkyClarke Doncaster, England, United Kingdom

We just loved this resort. The rooms were spacious and well appointed. Superb views, both sea and garden. It was just delightful. But the stand out thing that really made it for us was the staff. Arriving on the 4th October, the resort had only just reopened. There was an absolute genuine enthusiasm from the staff to see guests return. … Read more
We just loved this resort. The rooms were spacious and well appointed. Superb views, both sea and garden. It was just delightful. But the stand out thing that really made it for us was the staff. Arriving on the 4th October, the resort had only just reopened. There was an absolute genuine enthusiasm from the staff to see guests return. These guys were so friendly, so helpful. Nothing was too much trouble. In particular, massive thanks to the following who really stood out and made our stay exceptional: Savinta (little beauty) and Soonita (thank you for the peppermint tea!), Vikash, Yantish, Adarsh, Kevin and Doomun. We wanted to bring them all home with us! Massive thanks also the the reception team and the Concierge, not to mention all the kitchen staff that prepared such fabulous meals. We would definitely stay here again and would highly recommend. Read less
Image of the Tripadvisor rating Memorable holidays... Wah

Oct 17, 2021 H1652VXsandyn

Rarely I am lost for words to describe the wonderful holidays that were made exceptional by kind and helpful staff. From room service to restaurant and front desk, in particular Nitesh, Rakesh, Savantika, Radhika, Prashant, Seam.... every staff truly works from their heart. They went out of their way to look after us. Thank you is a small word… Read more
Rarely I am lost for words to describe the wonderful holidays that were made exceptional by kind and helpful staff. From room service to restaurant and front desk, in particular Nitesh, Rakesh, Savantika, Radhika, Prashant, Seam.... every staff truly works from their heart. They went out of their way to look after us. Thank you is a small word for their hospitality.... Mariot should be proud to have such a wonderful team. From: Mr & Mrs Nath Read less
Image of the Tripadvisor rating Honeymoon made perfect a The Westin

Oct 17, 2021 jeyshanths London, United Kingdom

Our honeymoon holiday was made special by the attentive care by all the staff at The Westin. Hospitality exceeded expectations. As a person working in the travel industry, I can genuinely say this hotel is one of the best I have stayed at. Can’t thank the staff enough for them going above & beyond in making sure our stay was perfect. Special… Read more
Our honeymoon holiday was made special by the attentive care by all the staff at The Westin. Hospitality exceeded expectations. As a person working in the travel industry, I can genuinely say this hotel is one of the best I have stayed at. Can’t thank the staff enough for them going above & beyond in making sure our stay was perfect. Special thanks to Vikash, Nitish & their whole team for making arrangements at short notice for our specific requests to make our honeymoon special & memorable! Highly recommend this hotel! 👌🏾⭐️⭐️⭐️⭐️⭐️ Read less