Marriott Vail Resort & Spa

Vail, Colorado

The hotel

A fabulous mountain resort with excellent ski and spa facilities. European in style, the Vail Marriott exudes charm and personality. Everything’s in walking distance including the gondola to whisk you off to ski runs galore. The hotels Golden Leaf Spa offers a range of treatments – the perfect antidote to an action-packed day on the slopes! There is also fabulous dining in Vail but First Chair Cafe probably does the best buffet breakfast in town - the choice is extensive. Come sundown, Avalanche Pub is an après ski hot spot; soak up the atmosphere awhile before feasting on American fare over at the cosy, laid-back 7one5.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Ski In Ski Out
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service

Where is it

At the base of Vail Mountain in Lionshead, a 3-minute walk to Eagle-Bahn Gondola.

Hotel information

283 rooms and 61 suites on 7 floors. All with air-conditioning, satellite TV with pay-per-view films, telephone, high-speed Internet access, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Some rooms have fireplaces. Standard Room with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Lodge Rooms with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Studio King Rooms, sleeping maximum 2 adults.

Deluxe King Rooms with king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (aged under 17).

2-Bedroom Condo with master en-suite bedroom and twin bedroom, sleeping maximum 5 adults or 4 adults and 2 children (aged under 17).

3-Bedroom Condo with master en-suite bedroom and 2 additional twin bedrooms, sleeping up to 7 adults or 6 adults and 2 children (aged under 17).

7one5 (American cuisine/cocktails), Avalanche Pub, First Chair Cafe (buffet/a la carte). Indoor swimming pool. Outdoor swimming pool (seasonal). Hot tub. Fitness centre. Golden Leaf Spa*. Complimentary WiFi. Charter Sports (ski & bike rental shop). Laundry service*. Room service*. Babysitting services*. Valet parking $60 per day (payable locally, subject to change). The bus stops outside for transport to the Vail Village.

Minimum stay 3 nights at all times.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (639)
  • Very good (459)
  • Average (220)
  • Poor (89)
  • Terrible (69)
Image of the Tripadvisor rating Best check in EVER

Jun 16, 2020 amyhphoto Jupiter, Florida

We checked in yesterday and Alexis at the front desk may have given us the warmest welcome of my entire hotel staying life. AND I’m a travel agent, I travel an awful lot. There was a gentleman there as well but I didn’t get his name. Together they set the stage for an insanely pleasant stay. Welcome drinks for all, toys for the kids, great dinner… Read more
We checked in yesterday and Alexis at the front desk may have given us the warmest welcome of my entire hotel staying life. AND I’m a travel agent, I travel an awful lot. There was a gentleman there as well but I didn’t get his name. Together they set the stage for an insanely pleasant stay. Welcome drinks for all, toys for the kids, great dinner recommendations, it was so pleasant. Sitting out on the balcony was so wonderful, hearing the birds and the river rushing past. The hotel is a 5 minute walk from the center of the little village, has 2 hot tubs and a huge pool. The adventure locker was a nice touch, the kids borrowed an x box and that occupied them so I could enjoy the balcony in peace! I wish we could stay longer. Read less
Image of the Tripadvisor rating Insanely expensive resort fee with no value

Jun 14, 2020 travelnonstop247 Fort Wayne, Indiana

I stayed at the Vail Marriott Mountain Resort for 2 nights. In general, the staff were excellent and the hotel's location was great for doing things in Vail. 1) Hotel was renovated about 2 years ago. Some of the spaces are very attractive. I like the stone flooring in public spaces. Very practical. The hallway carpeting on guest floors is… Read more
I stayed at the Vail Marriott Mountain Resort for 2 nights. In general, the staff were excellent and the hotel's location was great for doing things in Vail. 1) Hotel was renovated about 2 years ago. Some of the spaces are very attractive. I like the stone flooring in public spaces. Very practical. The hallway carpeting on guest floors is attractive. 2) Some of the public spaces are in poor condition, especially with the expensive daily resort fee (more on that later). The pool area needs to be resurfaced. The condition is completely unacceptable for an upscale resort. Likewise, the surface of balconies in guest rooms needs new rendering. The condition is really poor. The balcony furniture was also stained in bird poop. 3) Rooms are attractive. However, some of the materials used in room renovation are not holding up. Shower tiles are already showing stains from rust or hard water. Some of the furniture is already scratched. The in-room fireplace was broken. The end cap or strip on the corner of a wall fell off. 4) Other parts of the guest rooms are poorly designed. You have to wonder if the person who designed the rooms has ever stayed in a hotel. There were at least 10 or 11 separate light switches in my room (a suite). What idiot thought that was a good idea? A hotel thoroughly renovated in 2018 should have one or central switches. Also, instead of four separate lamps in the living room of the suite, a central overhead light would have been nice. You could never get the living room bright enough. 5) Speaking of lighting, the switches were not located where you expect to find them in a bathroom if you wanted bright lighting at the mirror. In the main bathroom of the suite, they were hidden behind the bathroom doors. 6) Another design flaw: No full-length mirror. I'm not sure how this was overlooked. 7) Rooms were otherwise comfortable, especially the bedding. I slept very well. 8) Some amenities were missing. No stationary. No pen. No hotel directory or local information. No robe. No coffeemaker supplies. No bottle of water. The ice bucket was hidden in a cabinet. No wine opener. Bathroom had some amenities, but no mouthwash or dental kit, unless requested. No stocked mini-fridge.  9) No enhanced high-speed internet option, which is supposed to be provided for Marriott Bonvoy elite status guests.  10) Evening turndown service is advertised but not provided. It's been cut (hopefully temporarily) because of social distancing and coronavirus. Same for daily housekeeping. Yet this is not disclosed on Marriott.com. The coffee bar doesn't open until 7 a.m., which means you can't get coffee until then. Hotel should consider having coffee in the lobby starting at 5 or 6 a.m. for guests who are waking up early for hikes, etc. 11) As I said earlier, this hotel charges an expensive $50 daily resort fee on top of $40 daily parking. The resort fee was never disclosed on my telephone booking and it wasn't disclosed at check-in. I have no idea what the resort fee is supposed to include because no information was ever distributed at check-in with what it covers. I only knew about the resort fee because the front desk said they would waive it when they were unable to fix the fireplace in my room. Considering most of the services and amenities are nonexistent because of low occupancy and issues related to reopening with social distancing and coronavirus, charging a resort fee in these circumstances is absurd. Especially in the offseason when there is no skiing. The only resort activity open is the pool and the gym. But even then the gym has limited hours. It is advertised as 24 hours, but the front desk said it was only open from 8 a.m. to 8 p.m. Besides the pool and gym, the only real benefit of the resort fee I received (had I paid) was the Vail daily newspaper. However, the newspaper is free so there is actually no cost for the hotel to provide these to guests.  12) Speaking of the resort fee, I would be very upset if I were charged the resort fee and the hotel was at high occupancy because the pool is too small for most of the hotel guests. Even without social distancing, you would be lucky to comfortably accommodate 50-60 guests in the pool area at any one time. The single pool and single hot tub are extremely small for a hotel with a couple hundred rooms and conceivably 600-700 guests on a busy, peak-season weekend. 13) As I said earlier, staff were excellent. They truly made the stay enjoyable given the circumstances. Hoping the staff are this great when the hotel is busy. All things considered, I would consider giving the hotel a second chance once things return to normal or semi-normal. I just didn't see any value in the hotel right now.  It is basically operating as a Courtyard or Holiday Inn Express but at double or triple the price. I also think charging the resort fee and not fully disclosing some of the cuts and reductions is questionable.  Read less
Image of the Tripadvisor rating Fantastic stay!

Mar 11, 2020 0-globetrotteur-0 Montreal, Canada

Staff was very nice and helpful. Good location, close walk to the chairlift. Ski valet was very much appreciated. Rooms are well set up for winter activities with plenty of hooks to dry up winter cloths. Good effort to become a greener hotel. Loved the smoores & hot chocolate bar! Although a bit pricey, breakfasts were delicious.
Image of the Tripadvisor rating Stay at the marriott

Mar 11, 2020 krtgas

Great location for a conference. Walking to the lift was very convenient. Room was clean and service great. Forgot to restock coffee once and made up for it the next day. Only drawback was that the adult hot tub wasn’t hot
Image of the Tripadvisor rating Great getaway with friends

Mar 10, 2020 cadrass

I had the chance to visit Vail with some friends this winter and it was terrific. The snow was great, but the hotel really blew me away. The staff at the front desk was courteous and really kicked things off for us (They gave us some beer, so that was a big plus!) The common areas are vast and warm, nice to relax in the library while waiting for… Read more
I had the chance to visit Vail with some friends this winter and it was terrific. The snow was great, but the hotel really blew me away. The staff at the front desk was courteous and really kicked things off for us (They gave us some beer, so that was a big plus!) The common areas are vast and warm, nice to relax in the library while waiting for the others in my group. The ski rental shop was right there in the building and offered a valet service which made it super convenient every morning. We had breakfast in the restaurant, it was a lot of food which was nice before a day on the mountain. In the evening we would spend some time watching basketball in the pub. Great staff, they recalled my drink choices every day and made great suggestions making the food menu fun. The room was spectacular. It looked to be recently updated with a breathtaking view of the mountain. We had a patio on the 5th floor so we took some time to sit outside with coffee and take it in. We took advantage of the take down service, the housekeeping staff was very accommodating and did a great job cleaning up and restocking the coffee. What else... oh.. the hot tub. There is a hot tub and pool on the main level, this is a family friendly area and they have smores to make on the fire in the afternoon. There is another hot tub down stairs by the fitness center that is somewhat of a secret, great jets and great conversation with the other guests. There were whisky tastings in the afternoon, from 10th Mountain (I liked the Rye). All in all The resort and the staff knocked my socks off! 10/10 will stay there again! Read less