Marriott Vail Resort & Spa

Vail, Colorado

The hotel

A fabulous mountain resort with excellent ski and spa facilities. European in style, the Vail Marriott exudes charm and personality. Everything’s in walking distance including the gondola to whisk you off to ski runs galore. The hotels Golden Leaf Spa offers a range of treatments – the perfect antidote to an action-packed day on the slopes! There is also fabulous dining in Vail but First Chair Cafe probably does the best buffet breakfast in town - the choice is extensive. Come sundown, Avalanche Pub is an après ski hot spot; soak up the atmosphere awhile before feasting on American fare over at the cosy, laid-back 7one5.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Ski In Ski Out
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service

Where is it

At the base of Vail Mountain in Lionshead, a 3-minute walk to Eagle-Bahn Gondola.

Hotel information

283 rooms and 61 suites on 7 floors. All with air-conditioning, satellite TV with pay-per-view films, telephone, high-speed Internet access, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Some rooms have fireplaces. Standard Room with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Lodge Rooms with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Studio King Rooms, sleeping maximum 2 adults.

Deluxe King Rooms with king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (aged under 17).

2-Bedroom Condo with master en-suite bedroom and twin bedroom, sleeping maximum 5 adults or 4 adults and 2 children (aged under 17).

3-Bedroom Condo with master en-suite bedroom and 2 additional twin bedrooms, sleeping up to 7 adults or 6 adults and 2 children (aged under 17).

7one5 (American cuisine/cocktails), Avalanche Pub, First Chair Cafe (buffet/a la carte). Indoor swimming pool. Outdoor swimming pool (seasonal). Hot tub. Fitness centre. Golden Leaf Spa*. Complimentary WiFi. Charter Sports (ski & bike rental shop). Laundry service*. Room service*. Babysitting services*. Valet parking $60 per day (payable locally, subject to change). The bus stops outside for transport to the Vail Village.

Minimum stay 3 nights at all times.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (652)
  • Very good (463)
  • Average (224)
  • Poor (93)
  • Terrible (78)
Image of the Tripadvisor rating Well Located near the main Gondola

Apr 6, 2021 ichicorp Miami, Florida

Nice hotel, located at 2 minute walk from the main Gondola and Lions Head Village. It's has a ski valet which is great. Mid to high price range. Rooms are large enough. Room service daily is the norm, but you can request not. Regarding food options, there is a grab and go café, a dinner specially for breakfast and a bar that have comfort food most… Read more
Nice hotel, located at 2 minute walk from the main Gondola and Lions Head Village. It's has a ski valet which is great. Mid to high price range. Rooms are large enough. Room service daily is the norm, but you can request not. Regarding food options, there is a grab and go café, a dinner specially for breakfast and a bar that have comfort food most of the day. Valet parking is a must and cost $60 per day. Read less
Image of the Tripadvisor rating Can't get the refund they promised

Mar 28, 2021 NEAL B

We were promised a refund of 80,000 points or $654 and received written confirmation that we would receive it more than a month ago. They will not take or return a phone call. they will not answer an email and refuse to provide even the name or the contact information of a general manager. Jamie Hodges, that promised us our money back, based on… Read more
We were promised a refund of 80,000 points or $654 and received written confirmation that we would receive it more than a month ago. They will not take or return a phone call. they will not answer an email and refuse to provide even the name or the contact information of a general manager. Jamie Hodges, that promised us our money back, based on them needing the room we were in, refuses to respond. She will not communicate at all. This has been going on for more than a month and I am actually Marriott platinum Elite level. Her private line that I was promised could reach her just comes back message box is full. The Hotel will not answer the main phone number. Read less
Image of the Tripadvisor rating Great hotel

Mar 22, 2021 579stephaniec Fort Lauderdale, Florida

I was apprehensive because I read a few bad reviews but glad we booked it. The hotel is great, perfect location, beautiful rooms, great staff...the lobby is not as “lodgy” as I would have like but that’s not that important. The rooms are really beautifully decorated. The Pub is OK, food not special but convenient. Breakfast fir Marriott elite us a… Read more
I was apprehensive because I read a few bad reviews but glad we booked it. The hotel is great, perfect location, beautiful rooms, great staff...the lobby is not as “lodgy” as I would have like but that’s not that important. The rooms are really beautifully decorated. The Pub is OK, food not special but convenient. Breakfast fir Marriott elite us a bit off because of COVID but they try. Valet parking is $60 a day which is ridiculous but still cheaper than Honolulu lol Read less
Image of the Tripadvisor rating Paid for balcony, got a view of an A/C unit

Mar 20, 2021 robertlY6526PE

My fiance and I were blown away by the pictures of this resort online. We called ahead and were told by someone at the front desk that the only way to guarantee a balcony was to pay for a deluxe room.. so we did. Once we saw our room without a balcony I asked and apparently we were told wrong? And instead of a beautiful balcony with mountain views… Read more
My fiance and I were blown away by the pictures of this resort online. We called ahead and were told by someone at the front desk that the only way to guarantee a balcony was to pay for a deluxe room.. so we did. Once we saw our room without a balcony I asked and apparently we were told wrong? And instead of a beautiful balcony with mountain views we get a window with a view of an air-conditioner unit. Of course they are fully booked and there is nothing they can do. We are marriott gold members.. we travel a lot.. even without the balcony this hotel is okay at best.. the our view was the icing on the cake (see picture). In the words of my fiance "I guess we're sticking with hiltons". Read less
Image of the Tripadvisor rating Slow elevators, long lines to get towels, front desk never answers phone

Mar 18, 2021 351jds Chicago, Illinois

This property is located about a 7 minute walk to the lift but they do offer a ski valet. It's a 2.5-3 star resort at best, lobby and property are a bit dated, and the dining options are very limited. Overall, this property is fine, but during our stay, we encountered three main issues. First, one of the elevators does not work, and given… Read more
This property is located about a 7 minute walk to the lift but they do offer a ski valet. It's a 2.5-3 star resort at best, lobby and property are a bit dated, and the dining options are very limited. Overall, this property is fine, but during our stay, we encountered three main issues. First, one of the elevators does not work, and given social distancing rules, one household per elevator, it can take an impossibly long time to get on the elevator during busy times. There is another elevator through the rental shop, but these take you to the other side of the property. Second, we never go the front desk on the phone. We called from the room and let the phone ring for over 20 times--no answer. Finally, the front desk guards all the towels for some reason for the pool and hot tub. If you want to grab a towel and not cut in front of everyone else waiting in line for the front desk, you might have to wait over 10 minutes just to get a towel. Why doesn't the hotel just put some clean fresh towels in the pool area for guests, especially right after the ski runs end when many guests hit the pool/hot tub? This is also the time many people are checking in, so if you want a pool towel, plan ahead and grab 5 of them when the front desk is not busy early in the morning or late at night. Overall, as a Marriott property, this one is very underwhelming, but it's more than adequate for a stay in Vail. If you bring a car, remember it's $60/day to valet the car. You only save $10 offsite, so be sure to add $60 per day to the cost of your stay. Read less