Marriott Vail Resort & Spa

Vail, Colorado

The hotel

A fabulous mountain resort with excellent ski and spa facilities. European in style, the Vail Marriott exudes charm and personality. Everything’s in walking distance including the gondola to whisk you off to ski runs galore. The hotels Golden Leaf Spa offers a range of treatments – the perfect antidote to an action-packed day on the slopes! There is also fabulous dining in Vail but First Chair Cafe probably does the best buffet breakfast in town - the choice is extensive. Come sundown, Avalanche Pub is an après ski hot spot; soak up the atmosphere awhile before feasting on American fare over at the cosy, laid-back 7one5.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Ski In Ski Out
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service

Where is it

At the base of Vail Mountain in Lionshead, a 3-minute walk to Eagle-Bahn Gondola.

Hotel information

283 rooms and 61 suites on 7 floors. All with air-conditioning, satellite TV with pay-per-view films, telephone, high-speed Internet access, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Some rooms have fireplaces. Standard Room with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Lodge Rooms with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Studio King Rooms, sleeping maximum 2 adults.

Deluxe King Rooms with king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (aged under 17).

2-Bedroom Condo with master en-suite bedroom and twin bedroom, sleeping maximum 5 adults or 4 adults and 2 children (aged under 17).

3-Bedroom Condo with master en-suite bedroom and 2 additional twin bedrooms, sleeping up to 7 adults or 6 adults and 2 children (aged under 17).

7one5 (American cuisine/cocktails), Avalanche Pub, First Chair Cafe (buffet/a la carte). Indoor swimming pool. Outdoor swimming pool (seasonal). Hot tub. Fitness centre. Golden Leaf Spa*. Complimentary WiFi. Charter Sports (ski & bike rental shop). Laundry service*. Room service*. Babysitting services*. Valet parking $60 per day (payable locally, subject to change). The bus stops outside for transport to the Vail Village.

Minimum stay 3 nights at all times.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (652)
  • Very good (465)
  • Average (224)
  • Poor (95)
  • Terrible (82)
Image of the Tripadvisor rating This is an absolute nightmare of a "resort" hotel!

Jul 30, 2021 jessicamM8404PW

Where should I begin? How about with the delightful surprise upon checking in that the hotel is going under massive renovations [understanable] but it is in a state that is barely functionable. No email, no calls, nothing on their website that indicated this prior to checking in. And the explanation from the front desk, "Some people just fell… Read more
Where should I begin? How about with the delightful surprise upon checking in that the hotel is going under massive renovations [understanable] but it is in a state that is barely functionable. No email, no calls, nothing on their website that indicated this prior to checking in. And the explanation from the front desk, "Some people just fell through the cracks" Add insult to injury, I prepaid for our 4-night stay and received confirmation that the charge would only be $200 for a resort fee. Again, that's understandable. But yet again as is the standard of this amazing place [insert sarcasm here], they decided to place a $1600 hold on my CC for the stay even though I had already prepaid the full amount through a 3rd party. Want to guess what their management's explanation was? You got it! "There is nothing we can do, other than check you out and check you in again. The hold will fall off in 2-3 business days." Now this is the point where I completely lost it. DO NOT STAY AT THIS AWFUL HOTEL! Their management is incompetent, their amenities are atrocious [for a resort!} and they generally do not care that your very pricey stay will end up being a horrible experience. Check yourself into a budget hotel, you'd have a better time. Read less
Image of the Tripadvisor rating Very disappointed with Vail Marriott

Jul 21, 2021 Dinakara N Frisco, Texas

Stayed there 2nd week of July, Very disappointed with the hotel. When you are paying a resort fees and holiday peak rates, they do not even care to mention about hotel under renovation during booking, They do not pick up phones= and after 20/30 minute wait and keyboard banging on finding alternate room, they promised to call back and never did.… Read more
Stayed there 2nd week of July, Very disappointed with the hotel. When you are paying a resort fees and holiday peak rates, they do not even care to mention about hotel under renovation during booking, They do not pick up phones= and after 20/30 minute wait and keyboard banging on finding alternate room, they promised to call back and never did. Finally due to covid they don't touch rooms until you leave, other places I stayed, they changed coffee and cups and daily replenished water. Valet parking is the best here. Read less
Image of the Tripadvisor rating Unacceptable

Jul 12, 2021 PhilS356 Tampa, Florida

Unacceptable. This hotel should have been closed while construction continues. No real services, no restaurant, no amenities, no real lobby or lounge. Staff was fine and room was very nice, but those are the only positives. This hotel is not up to Marriott standards by any means. We planned on a two night stay, but after waking to the sound… Read more
Unacceptable. This hotel should have been closed while construction continues. No real services, no restaurant, no amenities, no real lobby or lounge. Staff was fine and room was very nice, but those are the only positives. This hotel is not up to Marriott standards by any means. We planned on a two night stay, but after waking to the sound of a clanking bulldozer we gave up and checked out. Stay anywhere else ! Read less
Image of the Tripadvisor rating Don’t expect much

Jul 10, 2021 erwinmfletcher Prattville, Alabama

An extremely disappointing experience all around. First off, the hotel is a construction zone so if you’re looking for peace and quiet, or any of the amenities mentioned and shown, look elsewhere. The pool is closed, the bars and restaurants are closed, I’m not even sure why they are still charging a $50 per day resort fee. When we tried to… Read more
An extremely disappointing experience all around. First off, the hotel is a construction zone so if you’re looking for peace and quiet, or any of the amenities mentioned and shown, look elsewhere. The pool is closed, the bars and restaurants are closed, I’m not even sure why they are still charging a $50 per day resort fee. When we tried to check-in, our room wasn’t ready, no big deal. We left our luggage in our vehicle (which was supposedly now with valet) and went for a walk. We were told we would be notified when our room was ready. So we waited and waited. Well after 5:00 I messaged the hotel since we had not heard from them yet. After another ten minutes or so we finally receive a call saying our room is ready so we walked back to finish the check-in process (which is temporarily located in a small room on the second floor of the hotel). We requested a 4:00 pm check-out (a benefit afforded by my Titanium Elite status with Marriott) but, even though they delayed our checking-in, the did not allow the late check-out. We proceed back to valet to gather our luggage only to find out valet had lost our vehicle. After thirty minutes of searching, they found it at a sister property (the Ritz-Carlton) with the key still in it. They finally pull it up and offer zero luggage assistance to myself and three daughters (by now it was raining and there is no covered parking areas). When we make it to our room, we find a dirty towel directly outside our door and we realize the front desk associate had not properly programmed all the keys. It would take two more trips downstairs to finally get the keys properly programmed. All in all a very dismal experience. Poor customer service coupled with a property that should just be shut down until the construction is complete made this a horrible stay. We definitely will not return. Read less
Image of the Tripadvisor rating Avoid this location and look elsewhere!

Jul 7, 2021 travisc740 Catania, Italy

Rip-off alert. Rude staff and a $50 resort fee for nothing in return. They say they offer bikes and electric scooters, but they’re never available. The guest pool is actually at a competitor’s hotel. The only thing this $50 charge gets you is an average gym. Maybe I’m just used to better Marriott hotels and amenities. Definitely not like the… Read more
Rip-off alert. Rude staff and a $50 resort fee for nothing in return. They say they offer bikes and electric scooters, but they’re never available. The guest pool is actually at a competitor’s hotel. The only thing this $50 charge gets you is an average gym. Maybe I’m just used to better Marriott hotels and amenities. Definitely not like the Ritz Sarasota, where the $50 resort fee gets you a private beach club, multiple pools, and many other amenities. Also, rude staff! Hannah from Bethesda, MD was the worst! Hope Marriott realizes that she’s not the type of employee they want representing their brand. Read less