Arizona Biltmore, A Waldorf Astoria Resort

Phoenix, Arizona

Virgin rating

Wrights Bar
Resort Queen
Frank and Albert Sunroom
Pool Cabana
Pool Cabana
Premier King Room
Hotel Lobby
Wrights Restaurant
Wrights Bar
Resort Queen
Frank and Albert Sunroom
Pool Cabana
Pool Cabana
Premier King Room
Hotel Lobby
Wrights Restaurant

The hotel

If ever a hotel was deliciously OTT, this is it. Its 39 acres host enough pools to swim in a different one every day of the week (and still have one spare); 2 championship golf courses; and dining experiences including a Sunday Brunch that will satisfy your hunger for a week, and High Teas with dainty cakes and finger sandwiches. The setting’s pretty lavish too – near Phoenix Mountain Preserve and Biltmore Fashion Park Mall. A Frank Lloyd Wright design masterpiece, with a 1930s pool rumoured to have been Marilyn Monroe’s favourite, Arizona Biltmore’s past is so fascinating they even host history tours. That’s not to say it’s stuck in the past: modern musts here include complimentary WiFi, a fitness centre, a 92-foot waterslide, and five dining venues serving contemporary takes of classic dishes.

Amenities

  • Golf
  • Tennis
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool

Where is it

At the foot of Phoenix Mountain Preserve, the hotel is close to Biltmore Fashion Mall with its shopping and dining venues, and a great base for enjoying the region’s outdoor recreation.

Hotel information

All with air-conditioning, 37” flat-screen TV with premium cable channels, Internet access*, MP3 player compatible alarm clock, fridge, safe, hairdryer, and iron and board (rollaway bed* and crib based on availability). Classic Rooms have mountain, city or garden views, are in the main building, and have 1 king-size, 2 queen-size or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are in the Paradise, Valley and Terrace Court Wings, and have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Premier Rooms have a spacious balcony or patio with mountain, garden, or pool views, are in the Paradise, Valley and Terrace Court Wings, and have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Cottages have a private balcony or patio, direct access to the gardens or greens, and 1 king-size or 1 queen-size bed, sleeping maximum 2 adults.

Cottages with Fire Pits have a private patio with a fire pit, direct access to the greens, and 1 king-size, 1 queen-size or 2 queen-size beds, sleeping maximum 4 adults.

Frank & Albert’s (American comfort food, breakfast lunch and dinner). Wrights at the Biltmore (fresh local dishes, Mon-Sat dinner, Wright’s Sun Brunch). Cabana Club (poolside dining and cocktails, lunch). The Café (pastries, sandwiches, and hot drinks, breakfast and lunch). The Wright Bar (cocktails, fine wines, spirits). Swim up bar. High Tea (served in lobby, Thu-Sun, reservations required). 8 swimming pools (including Paradise Pool made up of three pools with a 92-ft slide and swim up bar, and historic Catalina Pool). Pool cabanas* (with TVs, WiFi, bathrooms, and Concierge service). Arizona Biltmore Golf Club (with 2 PGA championship 18-hole golf courses*). Spa Biltmore (full-service). Salon*. Fitness centre (with classes including yoga*, pilates* and deep water aqua*). 6 cushioned tennis courts and 1 sport court* (equipment*, lessons*, and kids’ summer camps* available). Guided hiking tours*. Beach cruisers* and mountain bikes* (tours available*). Lawn chess. Croquet. Kids Korral club* and playground (with canopy cover for shade and activities including ‘splash cinema’, golf, swimming, bike rides, guided family hikes, and nature walks). Boutiques (including fashion and gift shops). Concierge (can arrange bike, hiking, hot air balloon, horseback, jeep, botanical garden, and Grand Canyon tours*). Car rental*. Valet services* (laundry, dry cleaning, pressing). Complimentary WiFi. Self-parking $12, valet-parking $28, plus tax per night (payable locally, subject to change).

This hotel has a resort fee of $56 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: Internet access - fitness centre access - fitness classes - same-day replay at Arizona Biltmore Golf Club - one-hour bicycle rental - access The Twist waterslide at Paradise Pool - two bottled waters daily - lawn games - PressReader access. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2096)
  • Very good (662)
  • Average (375)
  • Poor (190)
  • Terrible (155)
Image of the Tripadvisor rating Extremely Disappointed

Dec 1, 2023 CrystalBFe

I visited the Az Biltmore around 7 years ago with my children and loved it. It used to be classy, with the Marilyn Monroe pools and décor, was a classy experience overall. I took my kids back 11/11/23 for my son's 18th birthday and was extremely disappointed with the room, the oversized, tacky waterslide and the high expense of the resort - that… Read more
I visited the Az Biltmore around 7 years ago with my children and loved it. It used to be classy, with the Marilyn Monroe pools and décor, was a classy experience overall. I took my kids back 11/11/23 for my son's 18th birthday and was extremely disappointed with the room, the oversized, tacky waterslide and the high expense of the resort - that did not align with the experience. I chose the room with a fire pit and pool access from our patio on the first floor. I did not realize that the MM pools had been taken over with a huge, very untasteful waterslide. It's sad that the nostalgia of the great AZ Biltmore is gone. In addition, our shower leaked every time we used it- and the manager did give me a 15% discount on the base rate, the first night, but the total for our stay was over $2500 for two nights, so it was a very insignificant amount. The curtains were ripped, glass was dirty and paint peeling off the doors. (see pics) Also, I am a Diamond Hilton member, since I have only used Hilton when I frequently travel for work - but I am looking into other hotel brands now as they did not respect the amount of time and money that I have spent at Hilton hotels and did not honor the automatic upgrade policy - and did not give a discount for the shower the second night, which the bathroom was completely flooded and I truly wish that I would have chosen a different hotel for my sons special weekend. This experience was not the (over $1K per night) experience that I expected and I would not recommend this hotel for anyone in the future as it is expensive, small rooms, showers leak all over the floor and the lack of customer service is very disappointing. There are so many other hotels in the Phoenix area, I recommend that you look at other hotel chains. Read less
Image of the Tripadvisor rating Will be back!

Nov 28, 2023 upscale-travel Indiana

After a recent stay in September in their King Cottage with fire pit room, it was good to experience the difference this time on a quick stay in a King room (resort view) with a small dog, before catching a red eye. This time we booked through Amex FHR. 1. The King Cottage (with firepit) was nice enough but quite dated and it smelled a bit damp… Read more
After a recent stay in September in their King Cottage with fire pit room, it was good to experience the difference this time on a quick stay in a King room (resort view) with a small dog, before catching a red eye. This time we booked through Amex FHR. 1. The King Cottage (with firepit) was nice enough but quite dated and it smelled a bit damp / musty. I'm not sure it was much better than the less expensive King resort room. The firepits are very exposed to people around and neighbors so I didnt think those rooms were honestly worth any more in price ultimately. The King room in the Paradise wing, had a terrace (shared) that oevrlooked the pool, also a much better location that the King Cottage we stayed in in September. 2. Rentata's Hearth restaurant is fun in the evenings and the food was fantastic. When we dined here on our September visit we had this immense lobster and steak platter for two - fabulous. Great Spanish guitar music (live) 3. The small ice cream snack place Cup & Cone is impressively stocked with fantastic gelatos as well as other snacks, coffees etc. 4. The outdoor bar, Spire Bar is in a neat setting but the sports channel / televisions in the bar area and around it were so loud that unless you are a die-hard sports fan, I would not recommend it. I thought it might be fun for an evening cocktail by the fire pits, maybe some fun music but it is defeinitely very sports-oriented (or atlease it was in late Nov on a Sunday evening). 5. Driving up to the hotel as led by GPS is extremely unimpressive, back roads, parking lots etc. So don't be discouraged as approaching it, it does get better. 6. I was there with Amex FHR and I was charged $95 for snacks purchased from cup & cone which should have been covered in the $100 F&B credit. I will call to rectify and it was probably just an oversight, unless the store does not count as F&B (which is good to know) Overall, rooms seem a bit dated and lots of coats of paint and touch ups are visible, but they are clean. Restaurants and amenities great. Staff was all wonderful from valet and check-in to the restaurants. Looking forward to our next stay in December when we will definitely try out that spa! Read less
Image of the Tripadvisor rating ant...

Nov 27, 2023 Hyejung K

I checked into the hotel with an excited heart. When I called for someone to take my luggage to my room, I discovered an ant on the phone in my room. As you may know, ants don't usually travel alone. When I looked around, I saw ants crawling on the carpet and along the edges of my room. When I informed the front desk, they said they would send an… Read more
I checked into the hotel with an excited heart. When I called for someone to take my luggage to my room, I discovered an ant on the phone in my room. As you may know, ants don't usually travel alone. When I looked around, I saw ants crawling on the carpet and along the edges of my room. When I informed the front desk, they said they would send an engineer. I was so surprised. A staff member came with ant spray, ready to use it. I was angry. Spraying ant spray, smelling it, and being in a dirty room after paying over $500, would you spend a night like that? I called the front desk again, asking to change rooms. They changed my room, gave me a new key, and when I arrived at the new room, I had already wasted over two hours and was exhausted. However, the new room also had lipstick stains on the cups, and there were uncleanable stains in front of the bed and on the sofa. But I didn't have the energy to complain. Afterward, I canceled one night of my two-night reservation and decided to stay in another hotel. Luckily, they allowed the cancellation. The problem started from there. Typically, Hilton hotels refund points immediately when you cancel. But not in this case. So, I had to spend money again to book another hotel. I complained, but the automated messages you send keep asking me for a review. That's annoying. Your service is worse than a two-star hotel. Read less
Image of the Tripadvisor rating Unforgettable

Nov 26, 2023 Rickyyuge New York City, New York

The citrus club is absolutely amazing. The service is attentive and consistent. Our need is nearly always anticipated before we ask. The room is bright with great view. We truly enjoyed our stay and look forward to come back to this paradise!
Image of the Tripadvisor rating Thank you Logan

Nov 26, 2023 Excursion00219554623 Kenai, Alaska

We were warmly welcomed by Logan at the front desk which was the beginning of an incredible stay. He was kind, professional, knowledgeable and courteous. A gorgeous and sprawling property! Immaculately maintained. The adults-only pool is a huge perk the workout facility is second to none for hotels I’ve seen.