Arizona Biltmore, A Waldorf Astoria Resort

Phoenix, Arizona

The hotel

If ever a hotel was deliciously OTT, this is it. Its 39 acres host enough pools to swim in a different one every day of the week (and still have one spare); 2 championship golf courses; and dining experiences including a Sunday Brunch that will satisfy your hunger for a week, and High Teas with dainty cakes and finger sandwiches. The setting’s pretty lavish too – near Phoenix Mountain Preserve and Biltmore Fashion Park Mall. A Frank Lloyd Wright design masterpiece, with a 1930s pool rumoured to have been Marilyn Monroe’s favourite, Arizona Biltmore’s past is so fascinating they even host history tours. That’s not to say it’s stuck in the past: modern musts here include complimentary WiFi, a fitness centre, a 92-foot waterslide, and five dining venues serving contemporary takes of classic dishes.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Golf
  • Tennis
  • Restaurant

Where is it

At the foot of Phoenix Mountain Preserve, the hotel is close to Biltmore Fashion Mall with its shopping and dining venues, and a great base for enjoying the region’s outdoor recreation.

Hotel information

All with air-conditioning, 37” flat-screen TV with premium cable channels, Internet access*, MP3 player compatible alarm clock, fridge, safe, hairdryer, and iron and board (rollaway bed* and crib based on availability). Classic Rooms have mountain, city or garden views, are in the main building, and have 1 king-size, 2 queen-size or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are in the Paradise, Valley and Terrace Court Wings, and have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Premier Rooms have a spacious balcony or patio with mountain, garden, or pool views, are in the Paradise, Valley and Terrace Court Wings, and have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Cottages have a private balcony or patio, direct access to the gardens or greens, and 1 king-size or 1 queen-size bed, sleeping maximum 2 adults.

Cottages with Fire Pits have a private patio with a fire pit, direct access to the greens, and 1 king-size, 1 queen-size or 2 queen-size beds, sleeping maximum 4 adults.

Frank & Albert’s (American comfort food, breakfast lunch and dinner). Wrights at the Biltmore (fresh local dishes, Mon-Sat dinner, Wright’s Sun Brunch). Cabana Club (poolside dining and cocktails, lunch). The Café (pastries, sandwiches, and hot drinks, breakfast and lunch). The Wright Bar (cocktails, fine wines, spirits). Swim up bar. High Tea (served in lobby, Thu-Sun, reservations required). 8 swimming pools (including Paradise Pool made up of three pools with a 92-ft slide and swim up bar, and historic Catalina Pool). Pool cabanas* (with TVs, WiFi, bathrooms, and Concierge service). Arizona Biltmore Golf Club (with 2 PGA championship 18-hole golf courses*). Spa Biltmore (full-service). Salon*. Fitness centre (with classes including yoga*, pilates* and deep water aqua*). 6 cushioned tennis courts and 1 sport court* (equipment*, lessons*, and kids’ summer camps* available). Guided hiking tours*. Beach cruisers* and mountain bikes* (tours available*). Lawn chess. Croquet. Kids Korral club* and playground (with canopy cover for shade and activities including ‘splash cinema’, golf, swimming, bike rides, guided family hikes, and nature walks). Boutiques (including fashion and gift shops). Concierge (can arrange bike, hiking, hot air balloon, horseback, jeep, botanical garden, and Grand Canyon tours*). Car rental*. Valet services* (laundry, dry cleaning, pressing). Complimentary WiFi. Self-parking $12, valet-parking $28, plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1782)
  • Very good (589)
  • Average (317)
  • Poor (146)
  • Terrible (93)
Image of the Tripadvisor rating Incredible Service By Incredible People

Dec 8, 2019 LeroyDouglasIII Phoenix, Arizona

Today is Sun, Dec 8, and I'm checking out. This is my first stay and I am highly impressed. The property, the food, and the people are all excellent. The people was the best part. The check in with Nichole was literally the best part of the stay. I know that sounds odd, but I'll explain later. Property: The property is beautiful, older but well… Read more
Today is Sun, Dec 8, and I'm checking out. This is my first stay and I am highly impressed. The property, the food, and the people are all excellent. The people was the best part. The check in with Nichole was literally the best part of the stay. I know that sounds odd, but I'll explain later. Property: The property is beautiful, older but well maintained, and they're currently doing upgrades to the property that will make it even better. Food: (Because everyone wants to eat😊) The food was outstanding. Great menu at Frank and Albert's and PERFECT service from Kala. We'll talk about her in a moment. Wright's Bar had great chicken wings and drinks. People: My goodness, Kala at Frank and Albert's is PHENOMENAL!!!! It was our anniversary celebration and she turned it into an entire event. She had us doing taste testing from the chefs, provided dessert to our room we shared stories about our grandmothers, she was so professional, yet so authentic and human. I almost forgot she worked there and felt I was talking to my life long friend. Her knowledge of EVERYTHING the restaurant serves, knowledge of the property and outstanding service will never be forgotten. Nichole at the front desk. Pretty awesome when you say your name to check in and she remembers speaking to you several days earlier on the phone and the entire conversation, says, "happy anniversary", upgrades your room just because, and then as a surprise had a card for two free drinks and a box of chocolate sent to your room. Her smile is infectious and I noticed how other guests were drawn in when speaking with her as well. Everything about her says future corporate trainer or managing a property like the Biltmore. She embodies the Hilton brand 110%. My wife is having me book a stay for her and our daughter, because of the service. Lastly, I finally got her to call me Leroy (I'm in my 30's) instead of Mr. Douglas, III. That was the only challenge.😉 We'll be back to this property specifically because of the human experience provided by Nichole and Kala. Respectfully, Leroy Douglas III Read less
Image of the Tripadvisor rating Great stay, as usual!

Dec 7, 2019 Travelin_Vespa_Girl Fort Worth, TX

Fantastic hotel with 1st class service. The staff took care of all our needs. We will continue to return to this hotel. The rooms are clean, modern and luxurious. Great gym, spa and pool. The food at the hotel is good with many great restaurants a short Uber away.
Image of the Tripadvisor rating Beware of Room Upgrades here

Dec 6, 2019 Nancy K Houston, Texas

The hotel had great potential. We accepted a room upgrade that had a balcony. They failed to tell us it faced the construction. The room was nice but we are giving it a bad review since we overlooked the construction. Sour taste in our mouths about this. Food is restaurant for dinner was pricey and lousy. Bar good
Image of the Tripadvisor rating What more can you say?!

Dec 6, 2019 Buddyinbedtimes Calgary, Canada

What an amazing place. Just the history and architecture alone was enough for me. But the absolute level of luxury and comfort!! The beds, the rooms, the bathrobe, OMG, the bathrobe was so comfortable. With many great pools and so many activites for the kids. Okay, there are a lot of reconstructions going on but they seem to have a handle on… Read more
What an amazing place. Just the history and architecture alone was enough for me. But the absolute level of luxury and comfort!! The beds, the rooms, the bathrobe, OMG, the bathrobe was so comfortable. With many great pools and so many activites for the kids. Okay, there are a lot of reconstructions going on but they seem to have a handle on the noice and imposition. It will be amazing when they are done. Hint: free cofffee, fruit and fresh squeezed orange juice in the gym in the morning...pretend you're working out. Read less
Image of the Tripadvisor rating Very nice, historic yet clearly well maintained and stylish resort.

Dec 6, 2019 C5021RQericl

We stayed in a room by one of the side pools and had an excellent stay! Michael at the front desk was very knowledgable and provided excellent, friendly/patient service as it was our first time staying here. He was great and though there was a line behind us at check-in he still made us feel valued and unhurried. He explained that this pool (I… Read more
We stayed in a room by one of the side pools and had an excellent stay! Michael at the front desk was very knowledgable and provided excellent, friendly/patient service as it was our first time staying here. He was great and though there was a line behind us at check-in he still made us feel valued and unhurried. He explained that this pool (I forget the name of the pool but it's east of the main pool) was his favorite and I can see why. Our room was extremely well furnished/cared for and we had our own entrance to the pool off the back patio, a very nice touch. We essentially had our own mini resort which we thought was great. The main grounds were also lovely and we thoroughly enjoyed the food and the various amenities of the property. We will certainly return soon! I didn't know nearly every president has stayed at the Arizona Biltmore and I can see why! Phoenix and the Biltmore area should be proud of this gem, as I assume they are. Thanks everyone for the great stay. Read less