DoubleTree by Hilton Los Angeles Downtown

Los Angeles, USA

Hotel rating
Trip advisor rating: 4.0 Based on 2364 reviews

The hotel

Anywhere that greets you with freshly cooked chocolate chip cookies on arrival gets our vote! Modern in style with a relaxed ambience, this is ideal for those wanting to be within easy distance of all downtown attractions. Towering 21 stories above the city, there’s some great views to be had as well as plenty of home-from-home comforts. Eats and drinks can be found close by but don’t forget to try the hotel’s own Justice Urban Tavern, a gastro pub serving Asian-inspired Californian cuisine. Rendezvous Lounge is another fine place to relax with five flat screen TVs and a full bar. Happy hour is 4:00pm-7:00pm daily so why not indulge in a cocktail or two? Last but by no means least, we want to mention the half-acre Kyoto Gardens on the third floor terrace – boasting waterfalls, ponds and a skyline view of the city, it really does offer that all-important Zen experience.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In downtown’s Little Tokyo, 500 metres from an Amtrak station and a 10-minute walk from the Museum of Contemporary Art.

Hotel information

434 rooms and suites. All of which are air-conditioned with satellite TV, telephone, high-speed Internet access*, microwave, mini-fridge, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Guest Rooms with 1 king-size bed or 2 queen-size beds, sleeps maximum 2 adults and 2 children.

Justice Urban Tavern (breakfast, lunch, dinner), Rendezvous Lounge. Rooftop Japanese garden. Fitness centre. Complimentary WiFi. Gift shop. Laundry/dry-cleaning facilities*. 24-hour room service*. Self-parking $35, valet parking $40, plus tax per night (payable locally, subject to change).

*Denotes local charge. 

Trip advisor rating: 4.0 Based on 2364 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (825)
  • Very good (845)
  • Average (425)
  • Poor (172)
  • Terrible (97)
Image of the Tripadvisor rating Only Reason to Stay Here: Kyle, Jayson & Vanessa

Feb 15, 2019 mtp425

I am sitting in the onsite restaurant now, Justice Urban Tavern, writing this. I am a road warrior and here on business; I am an elite Hilton member so in numerous Hilton properties across all their brands , multiple days a week. I also frequent competitor chains. I normally do not take time to enter feedback-- positive or negative - b/c I am just… Read more
I am sitting in the onsite restaurant now, Justice Urban Tavern, writing this. I am a road warrior and here on business; I am an elite Hilton member so in numerous Hilton properties across all their brands , multiple days a week. I also frequent competitor chains. I normally do not take time to enter feedback-- positive or negative - b/c I am just too busy-- but I am making an exception here b/c I am so blown away (4th day of the most amazing customer service) I have had in a hotel in well, never before! Jason the bar tender and Kyle and Vanessa the servers are just incredible-- friendly, attentive, accommodating-- will do anything to please! I am very high maintenance in my food selections and they have gone above and beyond to accommodate me in every way possible-- and all with a smile!! I am addicted to diet coke-- but high-maintenance me needs: pint glass, one-third ice DC, 2 limes and 2 straws. I walked in tonight and before I was able to get my coat off Jason was handing this to me. OMG!!! Hardest convention center work day ever-- what a bright spot. These folks are so amazing that in my upcoming trips I am coming back here for that reason alone -- there are other issues on the property site that normally would lead me to look elsewhere-- Kyle, Jason and Vanessa make all that go away-- seriously Hilton, please clone them, give them Kudos. I travel across the US 3-4 days a week -- all kinds of properties from 3 to 5 stars-- I have never experienced this unique and consistent "above-and-beyond" customer service and I wanted to say thank you and I hope they will all be told how much I have appreciated-- please tell them from the "Diet Coke w/ 2 limes and straws girl" says THANK YOU SO MUCH!! Read less
Image of the Tripadvisor rating Too Loud to Sleep!

Feb 14, 2019 Happiness775013

The hotel is located across from a Japanese nightclub that played loud music until 5:45 a.m. My calls to complain were fruitless. And the bed was too hard. Then, there was no hot water for my shower and the staff sent me to the wrong room for my seminar.
Image of the Tripadvisor rating Comfortable Room & Friendly Staff

Feb 13, 2019 sobaytravelguy Santa Clara, CA

I stayed two nights as I had an event nearby. The hotel is located in Little Toyko, and the surrounding area is a mix of Japanese businesses, new residential construction, and some less appealing places, such as bail bonds shops. I was pleased with my stay. Michael at the front desk was helpful when I checked in. I had selected my room ahead of… Read more
I stayed two nights as I had an event nearby. The hotel is located in Little Toyko, and the surrounding area is a mix of Japanese businesses, new residential construction, and some less appealing places, such as bail bonds shops. I was pleased with my stay. Michael at the front desk was helpful when I checked in. I had selected my room ahead of time, using the Hilton app. My room was nicely designed with plenty of storage, a comfortable bed and a big window looking out at LA. As others have noted, it is a bit dated and the designer chose lots of dark brown (carpet, furniture, armchair), but that is a minor issue. I slept well. I used the fitness center both days and was impressed with the quality of equipment and cleanliness of the facility. I walked up to the Disney Concert Hall and Broad Museum;it is a healthy uphill walk, but great exercise! Read less
Image of the Tripadvisor rating Great Place in Little Tokyo!

Feb 12, 2019 julminfo San Diego, California

First virtues would be the friendliness and great service of the staff from restaurant/ bar to front desk/bell desk. I felt right at home. The second virtues would be the convenience to all the surrounding attractions. It is very close to the LA Flower Mart as well as the Fashion District. After a long day out and about, it is so nice to take a… Read more
First virtues would be the friendliness and great service of the staff from restaurant/ bar to front desk/bell desk. I felt right at home. The second virtues would be the convenience to all the surrounding attractions. It is very close to the LA Flower Mart as well as the Fashion District. After a long day out and about, it is so nice to take a shower and order the Fish & Chips from Room Service. I will definitely be returning! Read less
Image of the Tripadvisor rating Great stay at Doubletree!

Feb 12, 2019 AKSandy386 Anchorage, Alaska

First class hotel, I HATE Los Angeles, but this facility made it very pleasant. If I had to go back , I would definitely stay at this hotel. The rates were better than any of the surrounding hotels as well.