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New York City - Neighbourhoods - Desktop

New York City Neighbourhoods

The five boroughs of New York City

Movie Set Manhattan


Home to the most recognisable skyline in the world, Manhattan is where you'll find New York's most iconic landmarks and famous streets that feel like movie scenes.

And within Manhattan itself, you've got a whole whost of smaller neighbourhoods to explore. Depending on your interests, knowing about each area can help you to pick the perfect location to stay whilst your here...

Brooklyn Bridge New York


Head across the bridge to Brooklyn and you'll find some of New York's best hidden gems. Think stylish boutiques, trendy late night bars, live music and charming little independent eateries. 

Top things to do in Brooklyn: 

  • Walk across the iconic Brooklyn Bridge
  • Jump on a rollercoaster at Coney Island
  • Go treasure hunting at Brooklyn Flea Market
  • Chow down on pancakes, fried chicken and ice-cream at Time Out Market New York
  • Meander round Brooklyn Botanic Garden
New York - Queens


Queens is the largest neighbourhood in NYC, and the most culturally diverse. A day in Queens can take you to China, Korea, India, Greece and Colombia in one day! You'll also find world-class sports venues and excellent museums.


Top things to do in Queens: 


  • Hit the beach! There's two: Rockaway Beach and Jacob Riis Park Beach
  • See a baseball game at Citifield
  • Check out the original Yoda puppet at the Museum of the Moving Image
  • Get cultural at MoMA PS1, Queens Museum and New York Hall of Science
New York - The Bronx- Train

The Bronx

As the birthplace of hip-hop (and J.Lo), the home of the oldest golf club in the US, not to mention THE place to go for authentic Italian food, The Bronx's is a vibrant neighbourhood with rich culture and history that's begging to be explored.


Top things to do in The Bronx: 


  • Visit the iconic Yankee Stadium
  • Grab some pizza in Arthur Avenue - The Bronx's very own Little Italy
  • Do a tour of The Bronx street art
  • Stop and smell the flowers at New York Botanical Garden
  • Step inside the home of poet Edgar Allan
New York - Staten Island

Staten Island

With more natural greenery than any other borough, in Staten Island you'll find lush parks, chilled beaches and architectural landmarks - plus the famous Staten Island Ferry is a thrilling attraction in its own right, and a fabulous way to see the NYC skyline.


Top things to do in Staten Island: 


  • Set sail on the Staten Island Ferry
  • Find your zen at the Chinese Scholar's Garden
  • Go back in time at living history museum Historic Richmond Town
  • Get your skates on at RollerJam USA roller disco

Around the world in one city

Times Square People NYC Card

New York City is made up of a kaleidescope of different cultures, religions, traditions and languages.

Thanks to the millions of Europeans, Asians and Latin Americans that made New York their home early in the 20th century, the city today is a real celebration of global cultures, many of which are reflected in the dozens of ethnic enclaves scattered throughout the city.

Take a walk around these micro-neighbourhoods and you'll not only find the very best and authentic grub, but you'll also get a real flavour for New York's immigrant history and what it means to be a true New Yorker today.

Ready to explore New York City?


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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us

If you are in the USA or Canada please email:

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