Palm Mountain Resort

Palm Springs, USA

The hotel

The downtown location of the Palm Mountain Resort & Spa offers the perfect base for exploring California's most renowned desert destination. Being in the centre of town, once you park your car, there is no reason to move it! Indeed, this excellent value hotel is adjacent to Palm Canyon Drive, the city's main cultural and shopping thoroughfare and a large number of top bars and restaurants. The hotel's palm-tree-lined pool terrace is an inviting spot in which to unwind and soak up the sun and for the ultimate in relaxation, the resort also offers an on-site day spa.

Amenities

  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

In central Palm Springs and a short walk to the shops, restaurants and entertainment.

Hotel information

142 rooms on 3 floors. All with air-conditioning and ceiling fan, cable TV, telephone, coffee maker, fridge, microwave, alarm/clock radio, hairdryer, iron and board and balcony or terrace. Courtyard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child.

Market Place Deli. Outdoor swimming pool. Jacuzzi. Fire pits. On-site Spa*. Meeting room. Laundry/dry-cleaning service*. Complimentary WiFi, airport shuttle and self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (143)
  • Very good (218)
  • Average (129)
  • Poor (43)
  • Terrible (36)
Image of the Tripadvisor rating Great service, fun chill atmosphere

Apr 19, 2019 Venture26127516103

Great service very helpful, when I called in to request a change, they made a note and actually automatically changed when the room was available. Most of the time, notes don't actually get anywhere. Fun chill atmosphere, met other guests who were all very nice, very clean room, like that the housekeeping was eco-freiendly. nice pool and hot tub.
Image of the Tripadvisor rating Severely understaffed

Apr 17, 2019 Jacob W Washington DC, District of Columbia

Room was fine, location is great, except that parking is severely overcrowded; they just leave you to fight for a spot on the street. I had to wait 10-15 minutes for both check in and check out. At check in, most of my wait was for three of the hotel staff to finish their personal chatting before returning to actual work. I had an issue with my… Read more
Room was fine, location is great, except that parking is severely overcrowded; they just leave you to fight for a spot on the street. I had to wait 10-15 minutes for both check in and check out. At check in, most of my wait was for three of the hotel staff to finish their personal chatting before returning to actual work. I had an issue with my checkout and have tried calling three times in three days to get it resolved. Every day, the front desk keeps me on hold for at least 15 minutes, or it rolls over to voicemail and I never get a call back. I'd love to get in touch with the manager, but there's no contact info on the website and front desk won't connect me. Read less
Image of the Tripadvisor rating Great location, dated furnishings, awful wifi

Apr 13, 2019 SLTahoe Lake Tahoe

Spent four nights at the PMR&S, the location is within easy walking distance to downtown shops and restaurants. The room had a mini fridge, microwave, safe, iron and, ironing board. The room and the hotel were adequate, but definitely in need of updating, worn carpet, and furniture, some peeling paint etc. The bed was OK but not super, the… Read more
Spent four nights at the PMR&S, the location is within easy walking distance to downtown shops and restaurants. The room had a mini fridge, microwave, safe, iron and, ironing board. The room and the hotel were adequate, but definitely in need of updating, worn carpet, and furniture, some peeling paint etc. The bed was OK but not super, the in-room air conditioner was very loud and cycled on and off a lot, but it did help to mask the noise form the folks in the hot tub that were partying late below our room. The wifi was so slow it was pretty much non existent, even using the computer in the lobby to print a boarding pass took a loooonnnggg time. The from desk staff was apathetic and not welcoming. Depending on what you are looking for the PMR&S may be OK for you, just need a place to stay- not much time in the room, or not at all up to your standards, nice upscale romantic getaway - lots of time in the room. There are a lot of options in PS, if I was staying in the area again, I would probably look somewhere else. Read less
Image of the Tripadvisor rating Great quick getaway

Apr 13, 2019 Mialbatross Michigan

My friend and I had a lovely quick getaway at Palm Mountain. It was ideal for us - no need for a rental car. Location is a huge draw, we walked everywhere. We found staff to be very accommodating; free shuttle to/from airport (driver Jose) made everything easy for us. Rooms are nothing special, but clean and comfortable. The website doesn’t do… Read more
My friend and I had a lovely quick getaway at Palm Mountain. It was ideal for us - no need for a rental car. Location is a huge draw, we walked everywhere. We found staff to be very accommodating; free shuttle to/from airport (driver Jose) made everything easy for us. Rooms are nothing special, but clean and comfortable. The website doesn’t do justice to how lovely the resort is. Abundant flowers, fruit trees offer a relaxing vibe. Pool area is lovely and quiet. Could have used the spa, but never got around to it! For three days, it was perfect for exactly what we needed - rest, relaxation, ease of finding good restaurants, and so on. Highly recommend. Read less
Image of the Tripadvisor rating Love the pool ambiance

Apr 12, 2019 sunny_tsawwassen Tsawwassen, Canada

This place has a wonderful location in DT Palm Springs. The pool is on the small size but it is the ambiance around it that makes it. There are grapefruit trees and flowers everywhere. Then there is the music “yacht rock radio”. It was so relaxing and smooth listening!! The only negatives is the beds and pillows. The bed is hard and pillows… Read more
This place has a wonderful location in DT Palm Springs. The pool is on the small size but it is the ambiance around it that makes it. There are grapefruit trees and flowers everywhere. Then there is the music “yacht rock radio”. It was so relaxing and smooth listening!! The only negatives is the beds and pillows. The bed is hard and pillows lumpy. The rooms do need a little updating but when it comes down to it you don’t spend that much time in your room. Overall would go back but only if they are playing Yacht rock radio. Read less