Palm Mountain Resort

Palm Springs, USA

The hotel

The downtown location of the Palm Mountain Resort & Spa offers the perfect base for exploring California's most renowned desert destination. Being in the centre of town, once you park your car, there is no reason to move it! Indeed, this excellent value hotel is adjacent to Palm Canyon Drive, the city's main cultural and shopping thoroughfare and a large number of top bars and restaurants. The hotel's palm-tree-lined pool terrace is an inviting spot in which to unwind and soak up the sun and for the ultimate in relaxation, the resort also offers an on-site day spa.

Amenities

  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

In central Palm Springs and a short walk to the shops, restaurants and entertainment.

Hotel information

142 rooms on 3 floors. All with air-conditioning and ceiling fan, cable TV, telephone, coffee maker, fridge, microwave, alarm/clock radio, hairdryer, iron and board and balcony or terrace. Courtyard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child.

Market Place Deli. Outdoor swimming pool. Jacuzzi. Fire pits. On-site Spa*. Meeting room. Laundry/dry-cleaning service*. Complimentary WiFi, airport shuttle and self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (195)
  • Very good (243)
  • Average (148)
  • Poor (47)
  • Terrible (48)
Image of the Tripadvisor rating Not worth the price!

Apr 3, 2021 Cliff C Marina del Rey, California

We stayed here during Easter weekend for three nights. While it’s an awesome location within walking distance to tons of fun Palm Springs stuff and has a refreshing pool, it is so so so not worth the price. Prices were hiked up to $250 a night (!!) for three nights here. We explicitly asked for no Housekeeping service given the pandemic and the… Read more
We stayed here during Easter weekend for three nights. While it’s an awesome location within walking distance to tons of fun Palm Springs stuff and has a refreshing pool, it is so so so not worth the price. Prices were hiked up to $250 a night (!!) for three nights here. We explicitly asked for no Housekeeping service given the pandemic and the fact that we need to leave our dog alone occasionally. Housekeeping came anyway (luckily while we had a dog with us). They also left the garbage bag in the room on the sink - so weird! While they say they keep chairs socially distanced at pool, that is a complete lie. When the pool opens at 9 AM many many chairs were positioned directly next to one another to maximize the amount of people not prioritize guest safety. Not a single staff person entered the pool area for the 5 hours that I was there to monitor mask-wearing, social-distancing, cleaning chairs, etc. many pool umbrellas are missing the pin to hold them up so guests fixed with paper clips. Does anyone do walkthroughs and replace missing parts? We had an issue when our keys stopped working so I walked to get new ones. The news ones also didn’t work so they called maintenance. He could do nothing except for ask for another round of keys so I had to go back and get another round of keys. The lobby is polished and nice-looking but our room is out of the 80s (maybe 90s?!) and not well-maintained. 3 cheap pillows for a king bed. No real blanket just a light sheet and thin covering. Used mattress. Couch cushions put on incorrectly. Odor in bathroom. Balcony **connected to everyone else’s balconies**, so huge safety and privacy concern for us and our dog. Our shower was in a dark tiled cave in the corner of a bathroom with no light! ***This is not a $250/night establishment.*** Also they don’t provide enough free parking for the amount of rooms they have so if you’re lucky enough to secure a spot I recommend keeping it otherwise you will likely need to pay for lots/meters near the hotel. I’ll be sending this review to hotels.com. Perhaps they will stop promoting this hotel which overcharges and under-delivers. Read less
Image of the Tripadvisor rating Wonderful Visit

Apr 2, 2021 BEP1965 Hartford, Connecticut

Spent 4 nights here and couldn’t have been more pleased. Had an upper floor room and had plenty of room. Bed was firm ( just how I like it ) room was clean and was showing a little age but that really doesn’t bother me. Nice balcony over looking the pool. Parking lot was pretty full but always was able to find a spot. Easy check in. Close… Read more
Spent 4 nights here and couldn’t have been more pleased. Had an upper floor room and had plenty of room. Bed was firm ( just how I like it ) room was clean and was showing a little age but that really doesn’t bother me. Nice balcony over looking the pool. Parking lot was pretty full but always was able to find a spot. Easy check in. Close walking distance to food and shopping. Will come back k for sure. Read less
Image of the Tripadvisor rating As good a resort as any in PS but can’t be beat for location to downtown

Apr 1, 2021 janns2440

I rate this resort best in location and best in upkeep in comparison to other resorts along Tahquit Canyon road. Bath amenities were ok but did not care for the shampoo. Beds were very comfortable and loved the top cover spread.
Image of the Tripadvisor rating Palm Mt Redort

Mar 29, 2021 clabom537680 Queensbury, New York

Would not stay there in the future. Man at front desk unfriendly and room needed a good wipe-down especially due to Covid. No extra blankets and rooms bare and could definitely use a renovation and be re-decorated.
Image of the Tripadvisor rating Over rated

Mar 24, 2021 jkelly922372 San Jose, California

I was planning a pleasure trip involving golf and some personal work in my room using the wifi. Room was below par and wifi was useless. TV was as small as I have every experienced. My only requirement was a bath. Was given a shower room (nice room) and after getting a new room the bath did not have a stopper.