Palm Mountain Resort

Palm Springs, USA

Virgin rating

The hotel

The downtown location of the Palm Mountain Resort & Spa offers the perfect base for exploring California's most renowned desert destination. Being in the centre of town, once you park your car, there is no reason to move it! Indeed, this excellent value hotel is adjacent to Palm Canyon Drive, the city's main cultural and shopping thoroughfare and a large number of top bars and restaurants. The hotel's palm-tree-lined pool terrace is an inviting spot in which to unwind and soak up the sun and for the ultimate in relaxation, the resort also offers an on-site day spa.

Amenities

  • Families
  • Fitness Centre/Gym
  • Free Parking
  • Hot tub
  • Internet Access
  • Laundry Service
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

In central Palm Springs and a short walk to the shops, restaurants and entertainment.

Hotel information

142 rooms on 3 floors. All with air-conditioning and ceiling fan, cable TV, telephone, coffee maker, fridge, microwave, alarm/clock radio, hairdryer, iron and board and balcony or terrace. Courtyard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child.

  • Room Upgrade: Receive a complimentary room upgrade to a pool view room for completed stays between 22 Apr–31 Dec '22. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Offer is subject to availability; blackout dates may apply

Market Place Deli. Outdoor swimming pool. Jacuzzi. Fire pits. On-site Spa*. Meeting room. Laundry/dry-cleaning service*. Complimentary WiFi, airport shuttle and self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (209)
  • Very good (252)
  • Average (155)
  • Poor (53)
  • Terrible (50)
Image of the Tripadvisor rating Great location, could do with a refurb

May 8, 2022 ohabbiedays Bristol, United Kingdom

We stayed here for two nights as part of our honeymoon road trip around California. The room was quite dated and we had to turn the AC off at night because it was just too noisy. We also had a disrupted night's sleep on our first night as two guests were being kicked out of the hotel, with police involved, and it sounded as though this was all… Read more
We stayed here for two nights as part of our honeymoon road trip around California. The room was quite dated and we had to turn the AC off at night because it was just too noisy. We also had a disrupted night's sleep on our first night as two guests were being kicked out of the hotel, with police involved, and it sounded as though this was all happening right outside our room! I appreciate the guests' awful behaviour was outside the hotel's control, but perhaps the night manager could have moved the conversation to somewhere where it wouldn't disturb other guests. The pool area was great, plenty of sun loungers and towels were provided, and the hotel could not be in a better location for local restaurants, bars and exploring the market on Thursday evening. It's a shame not everything else is up to scratch - for example, we had to ask about the breakfast situation as we had booked this with our room but were not told where this was being served when checking in. Turns out they no longer do breakfast but provided vouchers for a very basic breakfast at Sam's Place across the road - just coffee, juice and toast. We ended up using this voucher on our first morning but opting to pay for something off the menu on our second morning (highly recommend their french toast!). Perfectly fine for two nights, but they need to invest more in their rooms and be more upfront about breakfast. Read less
Image of the Tripadvisor rating You get what you pay for!

May 7, 2022 Passenger523595

Our large golf group has stayed at this hotel 3/4 times in the past. The location of the hotel is close to restaurants, coffee shops & street fair. The hotel itself is so rundown, the rooms need to be completely updated from top to bottom, the beds are horribly uncomfortable & the pillows are terrible. The outdated AC wall unit rattles & bangs… Read more
Our large golf group has stayed at this hotel 3/4 times in the past. The location of the hotel is close to restaurants, coffee shops & street fair. The hotel itself is so rundown, the rooms need to be completely updated from top to bottom, the beds are horribly uncomfortable & the pillows are terrible. The outdated AC wall unit rattles & bangs disturbing your sleep. The bathrooms are terrible. the tile is so filthy that it can’t come clean. never step off barefoot. We never turned the TV on so I have no idea how the TV or the Internet worked. They desperately need to put some money into this place. The pool area is just mediocre. The chaise lounges look like they had been recently replaced, which was nice, however the umbrellas were all bent and hanging and we’re just OK. No bar or any service at all. Our group unanimously said we will never stay there again. Read less
Image of the Tripadvisor rating Golf

Apr 30, 2022 Climber449092

Nice place to stay. Needs daily housecleaning, Room was clean. Everything worked. Staff sort of friendly, could be more friendly. Pool area clean. Grounds beautiful! location was perfect, lots of restaurants in walking distant.
Image of the Tripadvisor rating Wouldn’t Stay Here Again

Apr 10, 2022 Seema73 Nottinghamshire, United Kingdom

Pros - great location, a 30 second walk from the main strip of shops allowing easy access if you wanted to nip back to your room - Nice pool with plenty of sun beds available - Lots of free parking available Cons - Rooms were very old, dusty, broken, damp, smelly and outdated. After spending 30 seconds in the room, I went back to reception… Read more
Pros - great location, a 30 second walk from the main strip of shops allowing easy access if you wanted to nip back to your room - Nice pool with plenty of sun beds available - Lots of free parking available Cons - Rooms were very old, dusty, broken, damp, smelly and outdated. After spending 30 seconds in the room, I went back to reception and asked if there were any other rooms available to change to. The unfriendly lady on the desk said no. - A number of amenities not available during the stay. Room service, cleaning service, laundry service and breakfast were not available. - We had breakfast booked within our package at the hotel, when we got there the staff said that the hotel has stopped doing breakfast, they use to do breakfast coupons for a bakery down the road, now they’ve stopped. In short saying ‘sort yourself out’. Luckily we booked through a travel company who have reimbursed us this cost and are seeing if they can reimburse part of the resort fee and numerous amenities were unavailable - Hotel staff unfriendly, unhelpful and just looked like they didn’t want to be there Overall, 3/10 (purely for the location). So pleased we only had 2 nights here and not longer. Would not recommend and would not stay here again. Read less
Image of the Tripadvisor rating We had a great experience!

Mar 29, 2022 activetravelers Boston, Massachusetts

This place is beautiful! We didn't spend a lot of time in the room. But it was spacious and clean. The staff was very helpful (especially Tara) and there was plenty of steaming hot water in the shower. We would sight-see each morning and spend 3-4 hours each afternoon at the amazing pool. Early each evening before dinner we had drinks on our… Read more
This place is beautiful! We didn't spend a lot of time in the room. But it was spacious and clean. The staff was very helpful (especially Tara) and there was plenty of steaming hot water in the shower. We would sight-see each morning and spend 3-4 hours each afternoon at the amazing pool. Early each evening before dinner we had drinks on our semi-private patio overlooking the pool and the exquisitely maintained grounds. Any pictures you've seen online don't do the place justice. It's nicer! After dinner we would sit by one of the outdoor fire pits. It was spring break and the town was packed. But this resort never felt crowded (even though we heard it was fully occupied) and the guests were pretty chill. We enjoyed several long conversations with people from all over the country. We would have given it a 5 of 5 rating if the rooms were more updated and the wifi was a little faster. Considering the ideal location and compared to neighboring resorts the nightly rate was a good value. Read less