Westin Mission Hills Resort & Spa

Palm Springs, USA

The hotel

Surrounded by landscaped courtyards and extensive waterways, the AAA 4-Diamond Westin Mission Hills is truly an oasis in the desert. As well as elegant, oversized guest rooms featuring Westin's signature Heavenly Beds and Baths, there is a world-class spa and two championship golf courses to take advantage of. Cool off in one of three freeform swimming pools, one of which features a 75ft water slide. There are also plenty of dining options, including the Pinzimini Restaurant or Season's Grill for seafood, steak and chicken.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

Set in 360 acres, within legendary Rancho Mirage community.

Hotel information

512 rooms and suites located in 16 pavilions on 2 floors. All with with private balcony or patio, air-conditioning, TV with pay films, WiFi*, alarm/clock radio, telephone, tea/coffee maker, mini-bar, safe, iron and board, hairdryer, Westin Heavenly Beds and Westin Heavenly Baths. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Guestroom with views of the resort landscapes, sleeping maximum 4 adults.

Resort Suites have a separate living area and 1 king-size bed, sleeping maximum 4 adults.

Season's Grill. Pinzimini Restaurant, Fireside Lounge, Las Brisas Café and Caliente, Mission Hills Market & Cafe, Dilbert’s Diner & Take Out (American, with pizza, tacos and salads). 3 swimming pools, 1 with 75ft slide, 1 pool adults only, whirlpool. World-class spa* and WestinWORKOUT® Gym. 2 Championship golf courses, tennis, bike rentals*. Salon services*. Westin Kid's Club*. 24-hour room service*. WiFi*. Self-parking. Valet parking $7 plus tax per day (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Unlimited in room high speed internet access -Two Daily One Hour Bike Rentals - Shuttle to Auga Caliente Casino (2 guests) - Access to Little Links Miniature golf course (up to 4 guests) - Access to Pete Dye Golf Practice facility - Golf bag storage at Pete Dye Clubhouse (2 bags) - Shuttle to Gary Player Golf Course - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: Resort fee waived for Virgin Holidays guests (subject to change).

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1147)
  • Very good (855)
  • Average (428)
  • Poor (230)
  • Terrible (141)
Image of the Tripadvisor rating Nice, relaxing and convenient

Dec 10, 2019 ohnoart Calgary, Canada

We stayed for 4 nights and enjoyed it. The room was redone maybe 5 years ago and is comfortable. It was in a convenient location. We parked close by the building we stayed in and could walk to the restaurant for breakfast. The restaurant is very good. The breakfast buffet ($30) was very nice but pricey. Didn’t use it but the pool looked good and… Read more
We stayed for 4 nights and enjoyed it. The room was redone maybe 5 years ago and is comfortable. It was in a convenient location. We parked close by the building we stayed in and could walk to the restaurant for breakfast. The restaurant is very good. The breakfast buffet ($30) was very nice but pricey. Didn’t use it but the pool looked good and golf was quite good (Dye course). Just stayed at the Marriott Desert Springs and it was fine but I thought Mission Hills is better. We had to walk forever to get to our room at Desert Springs. Breakfast at Desert Springs is Starbucks. Read less
Image of the Tripadvisor rating Pleasant all around

Dec 10, 2019 flaviator San Diego, California

I've been here before and continue to enjoy this property. I generally do not take advantage of the amenities as I visit primarily for a bridge tournament. Staff tries to be very accommodating. Staff are pleasant. Accommodation is very comfortable. Rooms are spacious. Restaurant on site, Pinzimini, is very good, with excellent breakfast buffet,… Read more
I've been here before and continue to enjoy this property. I generally do not take advantage of the amenities as I visit primarily for a bridge tournament. Staff tries to be very accommodating. Staff are pleasant. Accommodation is very comfortable. Rooms are spacious. Restaurant on site, Pinzimini, is very good, with excellent breakfast buffet, and diverse menu for lunch and dinner. Reasonably priced and excellent wine list!! I'll be back!!! Read less
Image of the Tripadvisor rating Glad we didn't stay overnight

Dec 8, 2019 Mjoy3636 Phoenix, Arizona

We went to an event here over the weekend. We decided not to stay st this location because we thought it was overpriced for a family (no free internet, breakfast, or parking). On the positive side, they did have lovely Christmas decorations. On the negative side, it was kind of dirty with overflowing trash cans in the ballrooms, and some… Read more
We went to an event here over the weekend. We decided not to stay st this location because we thought it was overpriced for a family (no free internet, breakfast, or parking). On the positive side, they did have lovely Christmas decorations. On the negative side, it was kind of dirty with overflowing trash cans in the ballrooms, and some rooms with no trash cans at all. We were busy at our event all day so could only grab a quick bite for lunch, and were very happy to have a place to buy food right at the ballroom area-except that they took cash only and there's no ATM on the property (is this the 70s?) We had enough cash to buy a hot dog, but the ketchup bowl with the little ketchup packets was empty so we asked if we could have some ketchup to put on our hot dog-the 2 employees behind the table proceeded to get into a loud verbal altercation arguing which one would have to go in the back to fetch the castup. One of them finally gave in and got it for us. SO, from our experience of the service and cleanliness, we do not regret our decision to stay elsewhere! Read less
Image of the Tripadvisor rating Best Thanksgiving Trip!

Dec 2, 2019 Au N Seattle, Washington

We visited last week for 7 days and had the best time. It was me, my husband and our 2 children ages 4 and 6. We also met our Grandparents here for a portion of the trip to celebrate my Grandpa's 88th and my son's 6th birthday. This resort is amazing! The Staff was so thoughtful and delivered fresh fruit, 2 chocolate cakes and 2 chilled… Read more
We visited last week for 7 days and had the best time. It was me, my husband and our 2 children ages 4 and 6. We also met our Grandparents here for a portion of the trip to celebrate my Grandpa's 88th and my son's 6th birthday. This resort is amazing! The Staff was so thoughtful and delivered fresh fruit, 2 chocolate cakes and 2 chilled bottles; 1 champagne for the adults and 1 apple cider. Both birthday boys were delighted. Our room was spacious, the restaurant for many of our meals was delicious, and the grounds were beautifully manicured. What I enjoyed most about this trip was the wonderful staff. The Manager Tom does a great job leading and everyone we encountered had the autonomy to do right by the Guest. In traveling with kids, time is a premium and any issues/requests I had were resolved swiftly, efficiently and made the vacation flow with no wasted time. I felt recognized as a Titanium Guest and enjoyed all the events this resort put on including the Hot Air Balloon show and live jazz concert, the feeding of the the turtles, ducks and koi fish, mini golf, bike riding and the pool. Thank you so much for giving us a great family trip to remember. We look forward to our next stay. Read less
Image of the Tripadvisor rating Comfortable rooms, but disappointing for a Westin

Dec 1, 2019 kfromnyc New York City, New York

Stayed here for 6 nights over Thanksgiving - 30+ family members stayed at the property. The good: 1) Private events - large private catered Thanksgiving for our family in a ballroom. Staff was lovely and helpful, food was really delicious. 2) Beautiful grounds - especially if you're in to golf. Multiple pools, a little animal area, and great… Read more
Stayed here for 6 nights over Thanksgiving - 30+ family members stayed at the property. The good: 1) Private events - large private catered Thanksgiving for our family in a ballroom. Staff was lovely and helpful, food was really delicious. 2) Beautiful grounds - especially if you're in to golf. Multiple pools, a little animal area, and great mountain views. 3) Clean rooms, very comfortable beds, good amenities in the room - coffee maker, large tv that you can log in to your own netflix account, big sofa, large bathrooms. Consistent with other Westin properties. The not so good: 1) Security - one of our party's rooms was burglarized in early evening while we were out to a meal, and had personal property stolen. Staff was responsive and helpful, but we learned that 3 rooms were burglarized during this time. It's an open property (anyone can drive in and park anywhere), and there are no cameras anywhere. Use the safe. 2) Service - day 1: had a rough check-in at the front desk, with an snippy employee who was clearly annoyed to be working late. day 2: met with the concierge, who was largely unhelpful in answering questions about what to do nearby, just gave us brochures. day 7: same day we're checking out, concierge flags us down and gives us a welcome bag really hustling us to book another Westin vacation. comical to receive a welcome bag on the last day. Also housekeeping knocked on our door before 9am on 3 separate mornings - once when I had the 3) Restaurant - expensive, and just ok. Breakfast came to $30pp ($13 for oatmeal). Ordered room service pizza one night, which was poor. Didn't eat on the property again. Had drinks at the bar one night and it was intolerable to sit there with really rowdy screeching guests. 4) Little to do in poor weather - it was cold and rainy multiple days on our visit, and there was nothing to do on the property and we got soaked running between the open hallways. There's some construction, apparently opening a small bowling alley and arcade, which might help. 5) Gym - decent gym, but missing some basic things like yoga mats (only short TRX mats) and basic free weights (available big options, but only one single 5 lb weight, one set of 10s, then 15s) Overall a decent hotel, but too many issues - wouldn't stay here again. Read less