Westin Mission Hills Resort & Spa

Palm Springs, USA

The hotel

Surrounded by landscaped courtyards and extensive waterways, the AAA 4-Diamond Westin Mission Hills is truly an oasis in the desert. As well as elegant, oversized guest rooms featuring Westin's signature Heavenly Beds and Baths, there is a world-class spa and two championship golf courses to take advantage of. Cool off in one of three freeform swimming pools, one of which features a 75ft water slide. There are also plenty of dining options, including the Pinzimini Restaurant or Season's Grill for seafood, steak and chicken.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

Set in 360 acres, within legendary Rancho Mirage community.

Hotel information

512 rooms and suites located in 16 pavilions on 2 floors. All with with private balcony or patio, air-conditioning, TV with pay films, WiFi*, alarm/clock radio, telephone, tea/coffee maker, mini-bar, safe, iron and board, hairdryer, Westin Heavenly Beds and Westin Heavenly Baths. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Guestroom with views of the resort landscapes, sleeping maximum 4 adults.

Resort Suites have a separate living area and 1 king-size bed, sleeping maximum 4 adults.

Season's Grill. Pinzimini Restaurant, Fireside Lounge, Las Brisas Café and Caliente, Mission Hills Market & Cafe, Dilbert’s Diner & Take Out (American, with pizza, tacos and salads). 3 swimming pools, 1 with 75ft slide, 1 pool adults only, whirlpool. World-class spa* and WestinWORKOUT® Gym. 2 Championship golf courses, tennis, bike rentals*. Salon services*. Westin Kid's Club*. 24-hour room service*. WiFi*. Self-parking. Valet parking $7 plus tax per day (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Unlimited in room high speed internet access -Two Daily One Hour Bike Rentals - Shuttle to Auga Caliente Casino (2 guests) - Access to Little Links Miniature golf course (up to 4 guests) - Access to Pete Dye Golf Practice facility - Golf bag storage at Pete Dye Clubhouse (2 bags) - Shuttle to Gary Player Golf Course - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: Resort fee waived for Virgin Holidays guests (subject to change).

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1168)
  • Very good (866)
  • Average (439)
  • Poor (236)
  • Terrible (147)
Image of the Tripadvisor rating A Great Experience

Sep 12, 2021 YYCGent Calgary, Canada

Overall a great experience. We were welcomed as Titanium guests and received a beautiful suite upgrade, where we had a nice sized bedroom, cozy sitting area and large dining room. We enjoyed a continental breakfast each day at their hotel restaurant. The main pool area was closed for renovations which left the hotel with two smaller pools.… Read more
Overall a great experience. We were welcomed as Titanium guests and received a beautiful suite upgrade, where we had a nice sized bedroom, cozy sitting area and large dining room. We enjoyed a continental breakfast each day at their hotel restaurant. The main pool area was closed for renovations which left the hotel with two smaller pools. During the week, the pools were both extremely quiet. On the weekend, the pools were busier but manageable. The weight room was nice as were and not too busy. Overall a great experience and look forward to visiting again. Read less
Image of the Tripadvisor rating Must wear a mask except not anyone wears them including staff

Sep 6, 2021 picataggio Los Angeles, California

I had to make a quick trip out to palm springs to pick up my son, who was staying with a friend for the weekend. I grabbed a room for one night stay. There are signs everywhere telling you to wear masks. Except for NO ONE, including most of the STAFF were not wearing a mask. From my perspective, if your JOB is dealing with the PUBLIC, two… Read more
I had to make a quick trip out to palm springs to pick up my son, who was staying with a friend for the weekend. I grabbed a room for one night stay. There are signs everywhere telling you to wear masks. Except for NO ONE, including most of the STAFF were not wearing a mask. From my perspective, if your JOB is dealing with the PUBLIC, two things are a must given what is happening in the Globe. (1) You must be vaccinated (2) You must be wearing a mask Until this virus is not around and we are not filling up all our hospital beds, then VAX and MASK UP! Rooms: The rooms are worn and need an update F&B: The front desk guy, when we checked in at 3 Am, told us we could either have points or get a free Bfast. I took the BFast, he told us it was for a Continental but could be upgraded to eat a better breakfast. The next morning I told our sever showed him the card, and he took it. We ordered and were charged full price. I told the server, and he said NO, the card is only good for Continental, and the desk was wrong. I am thinking, WAIT, YOU COULD HAVE SAID THAT BEFORE WE ORDERED WHEN I HANDED YOU THE CARD AND TOLD YOU WHAT I WANTED TO DO. I went to the Front Desk told them what happened, and they apologized. I told them they (the people in the restaurant) are blaming the front desk, by the way. They said the FRONT DESK gets blamed for everything. They said we would apply the points instead. Since this is supposed to be a resort I felt the staff was in need of training in customer service. It was a bit more of a casual type vibe. The restaurant was more of Diner type vibe. Read less
Image of the Tripadvisor rating Quick get away

Aug 13, 2021 Waltj-Seattle Lynnwood, Washington

This is a large resort with a lot of activities to due for singles, couples or families. You can lay by the pool, sit at the bar, sit around a lounge, eat, play games, golf or go out for a bicycle ride. Check in and out was easy with mobile key and resort host were very friendly. They were under going renovations while we were there however we… Read more
This is a large resort with a lot of activities to due for singles, couples or families. You can lay by the pool, sit at the bar, sit around a lounge, eat, play games, golf or go out for a bicycle ride. Check in and out was easy with mobile key and resort host were very friendly. They were under going renovations while we were there however we didn’t experience any noise or instructions. We definitely will go there again. And try their nochos, the best I have ever had. Read less
Image of the Tripadvisor rating Comfortable stay

Jul 31, 2021 sonyad998 Kissimmee, Florida

Great location in center of area. Spacious rooms. Beautiful trails and ponds with Koi, turtles etc. Golf course and Mountain View’s. Lobby is nice wit gift shop. Gift shop has Starbucks and simple fare menu offerings. Pools were very busy with locals not staying at resort.
Image of the Tripadvisor rating Construction ongoing, renovated rooms still need refreshing

Jul 25, 2021 johnsC4950FB California

Check-in: Receptionist acknowledged my Bonvoy status and provided an upgraded room without issue. Provided vouchers for breakfast and was initially told that they were good for the breakfast buffet they just started back up post-COVID (more on this later...was not the case). No mention of resort fees (oversight on my part I guess for not… Read more
Check-in: Receptionist acknowledged my Bonvoy status and provided an upgraded room without issue. Provided vouchers for breakfast and was initially told that they were good for the breakfast buffet they just started back up post-COVID (more on this later...was not the case). No mention of resort fees (oversight on my part I guess for not knowing? no mention on the Marriott website like at other properties) nor any explanation of what was included with said resort fees ($37 a night but you get a $10 food and beverage credit per night; you also get free bicycle rentals, two free drinks per stay, and a free duck pins bowling game along with a few other benefits.) Also, there is a $15/night self-parking fee. Room: Got upgraded to a suite that was recently renovated. Plenty of room, but the room still felt old. Patio/outside seating area was covered in dirt/dust to include the lounge chairs. Pool: Main pool remains under construction as stated on the website. The Las Hades pool is large enough for maybe 20 people before it feels crowded. Pool area could just a quick air blowing before guests show up as there was a lot of plant debris all over the lounge chairs and general pool area. Pool bar attendant (forgot his name), made it all worth it. For the kiddos, they have an inflatable water slide setup (about a 5 minute walk from Las Hades pool) in the great lawn area. Food: Ate at Pinzimini for breakfast and had the buffet (again, which I was told that it was included as a Titanium member, but that was not the case and it is actually another $10 uncharge for the buffet...NOT worth it IMO). For dinner, hit up a local restaurant called the Barrel District which was so good we went there twice during the stay. Would I come here again, maybe after they complete the hotel and main pool renovations and see how those slides come out. Otherwise, I would rather go to the Renaissance Esmeralda Resort and Spa at Indian Wells with the kiddos. Read less