Westin Mission Hills Resort & Spa

Palm Springs, USA

The hotel

Surrounded by landscaped courtyards and extensive waterways, the AAA 4-Diamond Westin Mission Hills is truly an oasis in the desert. As well as elegant, oversized guest rooms featuring Westin's signature Heavenly Beds and Baths, there is a world-class spa and two championship golf courses to take advantage of. Cool off in one of three freeform swimming pools, one of which features a 75ft water slide. There are also plenty of dining options, including the Pinzimini Restaurant or Season's Grill for seafood, steak and chicken.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

Set in 360 acres, within legendary Rancho Mirage community.

Hotel information

512 rooms and suites located in 16 pavilions on 2 floors. All with with private balcony or patio, air-conditioning, TV with pay films, WiFi*, alarm/clock radio, telephone, tea/coffee maker, mini-bar, safe, iron and board, hairdryer, Westin Heavenly Beds and Westin Heavenly Baths. Traditional Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Guestroom with views of the resort landscapes, sleeping maximum 4 adults.

Resort Suites have a separate living area and 1 king-size bed, sleeping maximum 4 adults.

Season's Grill. Pinzimini Restaurant, Fireside Lounge, Las Brisas Café and Caliente, Mission Hills Market & Cafe, Dilbert’s Diner & Take Out (American, with pizza, tacos and salads). 3 swimming pools, 1 with 75ft slide, 1 pool adults only, whirlpool. World-class spa* and WestinWORKOUT® Gym. 2 Championship golf courses, tennis, bike rentals*. Salon services*. Westin Kid's Club*. 24-hour room service*. WiFi*. Self-parking. Valet parking $7 plus tax per day (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Unlimited in room high speed internet access -Two Daily One Hour Bike Rentals - Shuttle to Auga Caliente Casino (2 guests) - Access to Little Links Miniature golf course (up to 4 guests) - Access to Pete Dye Golf Practice facility - Golf bag storage at Pete Dye Clubhouse (2 bags) - Shuttle to Gary Player Golf Course - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: Resort fee waived for Virgin Holidays guests (subject to change).

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1151)
  • Very good (857)
  • Average (428)
  • Poor (230)
  • Terrible (141)
Image of the Tripadvisor rating Bed, Breakfast, and FedEx

Jan 19, 2020 CDinDC20009 Washington DC, District of Columbia

This review is about the terrific customer service at the hotel. First, after one night we complained that our bed was very squeaky and had a big "valley" in the middle. The Westin's response: when would it be convenient for us to come into your room and replace the mattress. WOW. Second, we chose breakfast for our Platinum option. The Westin's… Read more
This review is about the terrific customer service at the hotel. First, after one night we complained that our bed was very squeaky and had a big "valley" in the middle. The Westin's response: when would it be convenient for us to come into your room and replace the mattress. WOW. Second, we chose breakfast for our Platinum option. The Westin's response: you can have the continental breakfast or order off the menu. We ordered off the menu. The food was very good and very plentiful and the staff were great. WOW. Third, for the first time ever we left something in our room safe: two iPads and a Kindle. The Westin's response: They put the items in a secure location and then sent them to our house via FedEx at no expense. WOW. Yes, the location is lovely. Yes, the room is a good size. But the excellent customer service is what distinguished our stay. Read less
Image of the Tripadvisor rating Nice resort but needs to maintain standards

Jan 6, 2020 Dodge1961 Crawley, United Kingdom

Short stay for golf late November. Weather disappointing (not hotel fault obviously) so unable to use all facilities. Smart, trendy, mostly clean resort. We were lucky to be in accommodation very close to main reception area. Wouldn't have wanted to be in one of the more distant blocks. Some refurb going on as out of season, didn't affect stay.… Read more
Short stay for golf late November. Weather disappointing (not hotel fault obviously) so unable to use all facilities. Smart, trendy, mostly clean resort. We were lucky to be in accommodation very close to main reception area. Wouldn't have wanted to be in one of the more distant blocks. Some refurb going on as out of season, didn't affect stay. Smart place but found the main bar area too small for size of resort and was exceptionally busy during Thanksgiving to the point of not being able to get served. One major complaint: Housekeeping cleaned room and on our return some hours later we found front door left open on latch with no sign of maid. Anyone could have walked in and taken anything. In addition, room service tray from first night left dumped by maid about 10 yards from room on a wall on public walkway. Contents of trash had been emptied onto tray, which included personal items such as baggage receipts and also purchase receipts with card numbers on etc. Sat there for 24hrs - not security conscious. Golf on Pete Dye course superb. Best staff I've ever come across. So helpful, friendly. Used main restaurant for breakfast twice. It ain't cheap!!! Would definitely return. Read less
Image of the Tripadvisor rating Family Holiday Event

Dec 28, 2019 Tim C Burbank, California

We don’t get the opportunity to visit my family in the Palm Springs desert during Christmas so we decided to come out before New Years. Stayed at the Westin Mission Hills Resort. We able to get a suite and hosted 10 of us. Suite was beautiful and the hotel catered the even through their restaurant, Pinzimini. FANTASTIC! We had a horrible 4 hour… Read more
We don’t get the opportunity to visit my family in the Palm Springs desert during Christmas so we decided to come out before New Years. Stayed at the Westin Mission Hills Resort. We able to get a suite and hosted 10 of us. Suite was beautiful and the hotel catered the even through their restaurant, Pinzimini. FANTASTIC! We had a horrible 4 hour drive from LA and it was so reassuring to have the suite already set when we checked it. Food was delicious and my family had a great time! All the staff who took care of us were so professional and accommodating. Cost was very reasonable and staff quickly served and cleared as requested. Hope to make this a annual tradition (if they will have us!). Now we get to kick back and relax for a day! Great resort and we highly recommend! Read less
Image of the Tripadvisor rating Thanksgiving in eonderlsnd

Dec 21, 2019 rudyandbaby Hermosa Beach, California

Our family- my son and his girlfriend, my daughter, her husband, their two kids (10 and7 years old) and my daughter parents in lawspent our thanksgiving in Westin Mission Hills golf and Resorts The place is a wonderland. We had thanksgiving dinner. The buffet was great from appetizers to dessert and a lot of choice in drinks. Everybody had a… Read more
Our family- my son and his girlfriend, my daughter, her husband, their two kids (10 and7 years old) and my daughter parents in lawspent our thanksgiving in Westin Mission Hills golf and Resorts The place is a wonderland. We had thanksgiving dinner. The buffet was great from appetizers to dessert and a lot of choice in drinks. Everybody had a wonderful time good and staffs. The wholrr Et family stayed for thanksgiving weekend. The rooms are clean, spacious, free WiFi and complete bathroom amenities. The staffs are all professionals, friendly and accommodating. I definitely recommend this redorts to our friends and family. Our family will make it a tradition to spend our thanksgiving weekend Ini this resort. This is how satisfied with the resort and staffs Read less
Image of the Tripadvisor rating Spectacular as always

Dec 12, 2019 dsir chicago, illinois

10th Visit - can’t wait for 11th First the positives bc there are NO negatives. Once again I am wowed. I continue to judge all other hotels by this one which sets the standard. Amazing. I know there are some smaller rooms - we ALWAYS take the 880 sq ft room - trust me- it makes all the difference in the world. Get a room with a view, too - I… Read more
10th Visit - can’t wait for 11th First the positives bc there are NO negatives. Once again I am wowed. I continue to judge all other hotels by this one which sets the standard. Amazing. I know there are some smaller rooms - we ALWAYS take the 880 sq ft room - trust me- it makes all the difference in the world. Get a room with a view, too - I like the pond views - but many would rather have the golf course view. This time of year there are Christmas trees and other festive decorations making the grounds that much more awesome. How do they do it? We went to the pool for an hour and in that time they managed to perfectly clean the room! Each day was like that - once they managed to clean while we were at the gym! All other hotels the staff will bother you - here you never even know they are here - unless you need them - we couldn’t figure out the DVD player and a minute after our phone call the were there. Awesome gym. Awesome grounds. Awesome location. Awesome bed and bedding- washer and dryer in room w full kitchen - better than home!-google Minerva street if you are going Xmas season and spend a few minutes seeing locals’ take on Cmas - 10 minute drive - a lifetime memory. Stay at this hotel - you will be very very very happy!! Don’t forget to visit the turtles, rabbits, and ducks!! Read less