Hotel Citizen

Sacramento, USA

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (522)
  • Very good (344)
  • Average (114)
  • Poor (44)
  • Terrible (30)
Image of the Tripadvisor rating Grear Start to a Lodi Wine weekend

Jul 22, 2021 RjA_FJC Plano, Texas

What a great surprise to get two rooms for a night to start our Lodi Wine Country weekend coming in from DFW to SMF. We were welcomed by Austin H with great service and attention to detail. We enjoyed drinks above the lobby and admired the artwork. Rooms were perfect with great views of SAC. Breakfast, with the Marriott Elite benefit, at Grange… Read more
What a great surprise to get two rooms for a night to start our Lodi Wine Country weekend coming in from DFW to SMF. We were welcomed by Austin H with great service and attention to detail. We enjoyed drinks above the lobby and admired the artwork. Rooms were perfect with great views of SAC. Breakfast, with the Marriott Elite benefit, at Grange had a good selection and was well prepared. We will return soon. Read less
Image of the Tripadvisor rating Warning: bed bugs

Jul 8, 2021 lucienc33 Burlingame, California

I stayed at this hotel for one night on July 2nd. My wife and I were only in the room to sleep, so a total of about 8 hours. The next day when we awoke, we had bites all over our backs, arms and shoulders. It had to have come from the bed. We are a hyper vigilant family with regards to cleanliness and precautions related to bed bugs (we… Read more
I stayed at this hotel for one night on July 2nd. My wife and I were only in the room to sleep, so a total of about 8 hours. The next day when we awoke, we had bites all over our backs, arms and shoulders. It had to have come from the bed. We are a hyper vigilant family with regards to cleanliness and precautions related to bed bugs (we unfortunately got them from another hotel about 10 years ago, so have first hand experience). What we regret most is that we may have brought the bugs home with us. I hate to write negative reviews but am doing so only to warn future guests. I called the hotel directly to tell them of the situation, in hopes that they take immediate action. Several days later I have not heard anything from the hotel (other than their request for pictures to verify my story - which I promptly sent). I by no means want to disparage the hotel. It is nicely decorated and the front desk person who checked us in was very nice. I hope they eradicate the issue so that other guests don’t have to experience this. Last time we had them, it costed us thousands of dollars and countless hours to get rid of them from our home. Read less
Image of the Tripadvisor rating Best Valet !!!

Jul 8, 2021 Travelingduck2021

Great hotel and better valet service. Jesus J., was so quick and kind. He went out of his to make me feel at ease after explaining to me the hours valet operates. He let me know my car would be ready and he'd make sure keys were left at the desk for my 0500 departure the next day. I was embarrassed when I realized I didn't have any cash on me for… Read more
Great hotel and better valet service. Jesus J., was so quick and kind. He went out of his to make me feel at ease after explaining to me the hours valet operates. He let me know my car would be ready and he'd make sure keys were left at the desk for my 0500 departure the next day. I was embarrassed when I realized I didn't have any cash on me for a tip. Jesus was incredibly gracious and said it was alright and his pleasure to be able to help. I get it, customer service is instilled in the hospitality industry. He was so very genuine in his words and actions. Thank you Jesus, you made a difference!!! Read less
Image of the Tripadvisor rating Jesus J

Jul 7, 2021 Movertime

Jesus was an outstanding bellman, incredibly helpful and friendly!!! He went down to my car multiple times to retrieve items I needed. The front desk staff was also very efficient. I had to extend my stay multiple times, and it was seemless.
Image of the Tripadvisor rating Road trip

Jul 3, 2021 heidig853 Sedro Woolley, Washington

Jesus J was amazing. He helped get everything in from our car when we arrived late. Great job Jesus. We booked on Hotwire and probably didn’t need this fancy hotel but it was a very nice place. Wish we were staying longer to enjoy. The rooms are a little small but the ambiance is really nice. Didn’t try food as got on to late.