Hotel Citizen

Sacramento, USA

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (535)
  • Very good (346)
  • Average (114)
  • Poor (42)
  • Terrible (31)
Image of the Tripadvisor rating Very welcoming staff

Oct 20, 2021 linneylou Shelton, Connecticut

My husband and I stayed at The Citizen for two nights and had breakfast at the restaurant on the main floor, The Grange both mornings. We were served by Evan W. Who was a delight. He welcomed us so nicely each day and accommodated special requests for us for our breakfast. The Grange is lucky to have Evan as their employee
Image of the Tripadvisor rating Benjamin ...Man of Ideas in The Grange

Oct 12, 2021 N6595QVchristopherw

Booked a room 25 August 2021. Benjamin was working late almost closed. I complained about insomnia so he hunted down some hot coco not on the menu. Took about half an hour but appreciated...very rare human. Later a jerk next to my room turned on the TV very loud. Staff tried multiple times on phone and in person to help. Jerk did not relent.… Read more
Booked a room 25 August 2021. Benjamin was working late almost closed. I complained about insomnia so he hunted down some hot coco not on the menu. Took about half an hour but appreciated...very rare human. Later a jerk next to my room turned on the TV very loud. Staff tried multiple times on phone and in person to help. Jerk did not relent. Happened after I switched on FOX. Staff could do nothing but gave me a discount. Appreciate the great effort to help in a difficult situation! Read less
Image of the Tripadvisor rating Amazing staff

Oct 5, 2021 richdarac

Amanda at the front desk is amazing and so wonderful! We initially arrived and had a horrible welcome experience to the point that we planned to checkout of the hotel. We talked to Amanda about our terrible room situation and she immediately took care of the problem with impeccable customer service and set us up in a much better spot! Her kindness… Read more
Amanda at the front desk is amazing and so wonderful! We initially arrived and had a horrible welcome experience to the point that we planned to checkout of the hotel. We talked to Amanda about our terrible room situation and she immediately took care of the problem with impeccable customer service and set us up in a much better spot! Her kindness made our visit! Manager Deniz jumped through hoops and took good care of us to set us up and move to a better room the following day! Because of the wonderful service we received, we’ll return to this hotel again! Read less
Image of the Tripadvisor rating Dining at the Hotel Dining room - The Grange

Sep 20, 2021 BellaVistaTraveler Pioneer, California

Initial wait at the host stand was excessive, but once seated, our server Tim, was exceptional. Truly inventive food and a great wine recommendation by Tim. Truly a wonderful meal and served timely for our required departure for a play. We are foodies with high expectations regarding our meals and service - both expectations were exceeded -… Read more
Initial wait at the host stand was excessive, but once seated, our server Tim, was exceptional. Truly inventive food and a great wine recommendation by Tim. Truly a wonderful meal and served timely for our required departure for a play. We are foodies with high expectations regarding our meals and service - both expectations were exceeded - leading us to return for breakfast, served by Autumn. Again, service and meal were exceptional. We look forward to returning! Read less
Image of the Tripadvisor rating The Grange, Talk about superior Service!!!

Sep 19, 2021 Melimelz901

As soon as my friend and me entered The Grange Restaurant, we were greeted with friendly atmosphere. Our server for the night was Tim, who walked us through the phases of everything in the Restaurant. He, very knowledgeable with drinks described everything to a detailed description. The professional etiquette he showed was amazing. The food at the… Read more
As soon as my friend and me entered The Grange Restaurant, we were greeted with friendly atmosphere. Our server for the night was Tim, who walked us through the phases of everything in the Restaurant. He, very knowledgeable with drinks described everything to a detailed description. The professional etiquette he showed was amazing. The food at the Grange is fresh and perfectly flavored. Service is fast and efficient. Staff is friendly and accommodating. This reasturant will soon be a spot to be for upscale dining. Read less