Hotel Citizen

Sacramento, USA

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (497)
  • Very good (342)
  • Average (114)
  • Poor (41)
  • Terrible (27)
Image of the Tripadvisor rating Old

Jan 23, 2020 Bmac2012 Los Angeles, California

This hotel looked way better in photos than it was in real life. I’m a huge history and architecture nerd so I was looking forward to staying somewhere historic but this hotel is in need of a gut rehab. My biggest downside was that the shower took 5 minutes to get hot, which is way longer than I’ve ever waited anywhere. Having spent nearly $300 a… Read more
This hotel looked way better in photos than it was in real life. I’m a huge history and architecture nerd so I was looking forward to staying somewhere historic but this hotel is in need of a gut rehab. My biggest downside was that the shower took 5 minutes to get hot, which is way longer than I’ve ever waited anywhere. Having spent nearly $300 a night definitely wasn’t worth it so I’d suggest staying elsewhere for a better value. Read less
Image of the Tripadvisor rating There are better hotel options...

Jan 17, 2020 MREUS Southern California

This historic hotel reminds you of how much we've progressed and to appreciate up-to-date hotels. The good - The valet, bell desk, and restaurant servers are super nice. Breakfast tasted great! The bad - The lighting is so dim, if you don't have your own lighted mirror (the makeup mirror supplied is horrible for light) good luck shaving or… Read more
This historic hotel reminds you of how much we've progressed and to appreciate up-to-date hotels. The good - The valet, bell desk, and restaurant servers are super nice. Breakfast tasted great! The bad - The lighting is so dim, if you don't have your own lighted mirror (the makeup mirror supplied is horrible for light) good luck shaving or putting on makeup. Maybe they were going for the historic oil lamp brightness feel - they achieved it. The front desk, when calling down to ask for towels, was not nice. (Two different times/days). The UGLY - Good luck trying to sleep! I was on the 7th floor and could hear transients (homeless) yelling day AND night. Cars revving by...day and night. As I type this tonight I can hear techno music NON-STOP.This makes me question how old the windows are. They are definitely NOT soundproof. I'd hate to be on any lower floor! My bathroom smelled. The shower, numerous times, lacked hot water (probably due to too many people using it), and had atrociously low water pressure. As a Marriott Titanium, I was not impress. The Citizen Hotel would be my distant 5th choice of the places I've stayed: 1 - Hyatt - excellent customer service, least amount of transients, felt the safest, decent rooms, in the quietest location of the hotels listed. 2 - Sheraton - when it's not crazy priced, is much quieter in my room. Rooms are nice. Second most transients (behind The Citizen Hotel), but felt safer than the Residence Inn. 3 - Embassy Suites - nice rooms and free breakfast. Decent place for dinner also. Close to old town Sacramento. Didn't notice any transients. But a far walk from the center of the city. 4 - Residence Inn - nice rooms with free breakfast, but it seemed like half of the people brought their dogs and I was a bit concerned of my safety by the people that hung out by the parking garage. Read less
Image of the Tripadvisor rating Nice Hotel & Great Location.

Dec 30, 2019 hairbyvinnie San Diego, California

The Citizen Hotel is a lovely hotel. From the moment I valeted you checking out everything and everyone was great. Our room was nice. The hotel is well maintained for a historic building. The location was awesome. Had a fun time exploring the area. Thank you Citizen Hotel.
Image of the Tripadvisor rating Well maintained historic hotel with minor issues

Dec 23, 2019 eugene_o San Francisco, California

We stayed at Citizen Hotel when visiting Sacramento on Thanksgiving night. This is an impressive historic hotel and we have been meaning to stay there for a while. The room was well designed to match the early 20th century style. It was a bit small, which is understandable. The beds were comfortable. We had some issues with heating system: it… Read more
We stayed at Citizen Hotel when visiting Sacramento on Thanksgiving night. This is an impressive historic hotel and we have been meaning to stay there for a while. The room was well designed to match the early 20th century style. It was a bit small, which is understandable. The beds were comfortable. We had some issues with heating system: it worked but took a long time to warm up the room. The shower head was clogged, resulting in painfully high pressure. Also, water kept fluctuating between scalding and freezing, making it hard to adjust. On thanksgiving night we went to the hotel bar for a drink. It was one of the few places open that night. The drinks were great, although pricey. The breakfast was exorbitantly expensive, so we skipped it in favor of a cafe nearby. All in all the experience was pretty good. I might stay there again if the price is right. Read less
Image of the Tripadvisor rating Amazing downtown Sacramento Hotel!

Dec 9, 2019 boraroma Los Angeles, California

An incredible hotel on every level, historic, beautiful, elegant, the restaurant Grange is world class, you get use of a full gym just a block away. Staff first class, from Johnny, Steve, Carol and Austin at front desk, all super helpful, David the valet, and Adam the server at breakfast. Can't go wrong here.