Hotel Citizen

Sacramento, USA

Virgin rating

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (555)
  • Very good (347)
  • Average (114)
  • Poor (44)
  • Terrible (33)
Image of the Tripadvisor rating Dinner at The Grange

May 11, 2022 35catew

Katie our waitress was THE BEST!!! So kind and helped us to have a great evening. Would definitely go back. We splurged and got the caviar and was Soo good. Thanks, Kaite! We hope to visit grange again soon
Image of the Tripadvisor rating This hotel is not great

May 11, 2022 robertsB8903KR

This is my second time staying at this hotel. It was probably good at one point, but currently it is not great. I get lots of excuses when I ask why my room is as small as a NYC room and they claim it’s fully booked! Then I check and it’s not, rooms are still available. It tries to be unique, but the homeless people out front are a constant… Read more
This is my second time staying at this hotel. It was probably good at one point, but currently it is not great. I get lots of excuses when I ask why my room is as small as a NYC room and they claim it’s fully booked! Then I check and it’s not, rooms are still available. It tries to be unique, but the homeless people out front are a constant reminder that your not in a safe area. I’d suggest the Embassy suites or the Westin and skip this hotel. It’s not really near anything either! Read less
Image of the Tripadvisor rating The Grange Restaurant/rooms

Apr 30, 2022 Ambassador754540

This is my favorite boutique hotel in Sacramento. The rooms are all very comfortable and I love the old world charm. If you are blessed enough to enjoy foodie experiences, I can’t say enough about their restaurant “The Grange” every dish is impeccable and the service, especially Tim was PERFECT! It’s got to be on your list is it hasn’t been… Read more
This is my favorite boutique hotel in Sacramento. The rooms are all very comfortable and I love the old world charm. If you are blessed enough to enjoy foodie experiences, I can’t say enough about their restaurant “The Grange” every dish is impeccable and the service, especially Tim was PERFECT! It’s got to be on your list is it hasn’t been before. You won’t go anywhere else afterwards! Read less
Image of the Tripadvisor rating What a dump

Apr 13, 2022 JCFFB Atlanta, Georgia

There isn’t much good to say. Some of it just isn’t all their fault, but some of it is. It’s located in a demilitarized zone. Shootings, homelessness everywhere aren’t really their fault. The nasty convenience store next door that attracts terrible noise all night long isn’t their fault, but it’s there. It’s a terrifying location. The things they… Read more
There isn’t much good to say. Some of it just isn’t all their fault, but some of it is. It’s located in a demilitarized zone. Shootings, homelessness everywhere aren’t really their fault. The nasty convenience store next door that attracts terrible noise all night long isn’t their fault, but it’s there. It’s a terrifying location. The things they can control are a tiny sad workout room with broken equipment. I made the mistake of staying there twice. Each time the equipment was broken, but each time the staff acted shocked that I had discovered it. I tried to ask for a receipt for my stay and was told they were upgrading their accounting system. Ok. A week later the nasty know it all that answers the front desk phone said of course I should appreciate that “things happen” when you update a system. Uh ok. I asked to speak w her manager and …tah dah she sent me my receipt in two seconds. So much for that system upgrade that prevented the nasty front desk clerk from helping me. No diamond upgrades. No diamond acknowledgment. No nothing really. Pass. Forever. Read less
Image of the Tripadvisor rating The grange is where to be!

Mar 27, 2022 ryanforwood

Kira in the grange was amazing! Not only served us great drinks but also gave us recommendations on drinks and food an it was not disappointing! Definitely made our time here fun and enjoyable. If you are visiting the citizen and Kira is working it will always be a good time!