Hotel Citizen

Sacramento, USA

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (503)
  • Very good (342)
  • Average (114)
  • Poor (42)
  • Terrible (28)
Image of the Tripadvisor rating Hosted Event at The Scandal Lounge

Mar 27, 2020 Tanyasilch

We hosted an event for our work colleagues at the Scandal Lounge and it was quite lovely! From the early planning stage to execution everything went really well! Amy, the Catering Sales Manager, was really helpful in planning and gave great ideas and always checked in if we needed extra help. The hotel is beautiful and the lounge where we had our… Read more
We hosted an event for our work colleagues at the Scandal Lounge and it was quite lovely! From the early planning stage to execution everything went really well! Amy, the Catering Sales Manager, was really helpful in planning and gave great ideas and always checked in if we needed extra help. The hotel is beautiful and the lounge where we had our event was exquisite, with the many beautiful book cases and art work! Everything was set up nicely and the bar area and staff were very friendly and accommodating. The day of coordinator, Emily, was great-she checked in with us multiple times and had signage for our party in many locations. The food was delicious and the atmosphere of the entire venue made our event a hit! We are very excited to be hosting many more events-thank you! Read less
Image of the Tripadvisor rating Fantastic

Mar 22, 2020 JesOrzco12 Knoxville, Tennessee

Awesome location, great staff, walking distance to the action, and great old boutique hotel. The staff were excellent and I couldn't say enough about the young lady that helped me mail out some packages. Top class.
Image of the Tripadvisor rating A++

Mar 19, 2020 823westonb

Great beds. Friendly staff. Great valet experience. They were very friendly and knowledgeable. The food is spectacular. I ate breakfast lunch and dinner at The Grange connected. I will come back for sure!
Image of the Tripadvisor rating The staff made our stay exceptional!! Must visit!!!!!!

Mar 19, 2020 JoeVA13

We booked rooms and meeting space at the Citizen Hotel to host our hiring event. We arrived with the expectation we will receive a good service based on the existing reviews... but boy we were wrong!! The service was more than EXCELLENT!! The front office staff got me checked in early at 8 am as soon as the room was available!! Then the front… Read more
We booked rooms and meeting space at the Citizen Hotel to host our hiring event. We arrived with the expectation we will receive a good service based on the existing reviews... but boy we were wrong!! The service was more than EXCELLENT!! The front office staff got me checked in early at 8 am as soon as the room was available!! Then the front office manager made sure my BonVoy Marriott member was entered in the system since this was a last minute booking! The Front office had coffee, tea, fruits, snacks... the bellman “Gerardo” was a superstar, he was more than a bellman, he was our guide, concierge.... The Front office manager Steve made sure all our bookings and room assignments were correct... the restaurant manager introduced us to the waiting staff and made sure we get served fast due to our tight schedule! And not to forget the superstar of them all, the Operations Manager (Johnny) who coordinates the whole stay from Valet parking to rooms to restaurant to meeting space to food recommendation outside the hotel! He even stayed at work later in the evening to make sure our event was successful! We thank him for the waters and the special attention! Also special thanks to David Shipman the general manager who stopped by the restaurant TWICE to make sure our stay is going well!! I definitely meant every one of the rated 5 stars!! Thank you all and see you soon!!! Read less
Image of the Tripadvisor rating Beautiful hotel & great location!

Mar 18, 2020 rachelbooks

The hotel is beautiful, you really see it's history through its interior. The rooms are elegant and clean, it was very easy to find myself at home. The staff is amazing here, I found professionalism and warmth from every staff member. They truly go above and beyond to make sure that every guest is satisfied with their stay and it showed through… Read more
The hotel is beautiful, you really see it's history through its interior. The rooms are elegant and clean, it was very easy to find myself at home. The staff is amazing here, I found professionalism and warmth from every staff member. They truly go above and beyond to make sure that every guest is satisfied with their stay and it showed through their customer service. The hotel is walking distance to a bunch of trendy restaurants, and coffee shops. It's also an easy walk to the Golden 1 Center. Read less