Hotel Citizen

Sacramento, USA

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (495)
  • Very good (341)
  • Average (112)
  • Poor (40)
  • Terrible (27)
Image of the Tripadvisor rating Loud

Nov 5, 2019 Kirby1113 California

Nightclub outside the hotel very loud until almost 2am. 7th floor, window vibrating. We were wondering why earplugs were left in the bathroom. When we commented about it to the front desk at checkout, they played dumb. If you aren't aware of the noise, why are there earplugs in my room?
Image of the Tripadvisor rating Accommodating, good locale and comfy

Oct 26, 2019 willsonworld Hudson River Valley, New York

We were a bit demanding but they responded with friendly accommodation. Room 508 has great views, 4 windows and huge bathroom. Restaurant is great too! Location has good coffee, restaurants, sites nearby.
Image of the Tripadvisor rating A very special place

Oct 22, 2019 rockout2006 Indio, California

Citizen hotel sets about 1 block west of the state capitol and 1 block south. I could view the capitol building from my room window. When I arrived I was meet by Sam, andrew D, and noe who made me feel very welcome, friendly took good care of me. The hotel is very much a special place, it’s like the 1940s dropped right in the hotel. Check in was… Read more
Citizen hotel sets about 1 block west of the state capitol and 1 block south. I could view the capitol building from my room window. When I arrived I was meet by Sam, andrew D, and noe who made me feel very welcome, friendly took good care of me. The hotel is very much a special place, it’s like the 1940s dropped right in the hotel. Check in was professional and friendly. This is very much a photographic hotel. I enjoyed my stay. Thanks to the workers. Read less
Image of the Tripadvisor rating Five Star Experience

Oct 19, 2019 Dianna430M Monterey, California

Solid five-star experience; Between the staff, the prominent historical feel of the property, and the overall ambiance, the Citizen Hotel is a true example of “having it all”, for visitors and locals alike. Upon our arrival we were greeted by two professional and friendly valets. They quickly removed our luggage, took our car and had us on our… Read more
Solid five-star experience; Between the staff, the prominent historical feel of the property, and the overall ambiance, the Citizen Hotel is a true example of “having it all”, for visitors and locals alike. Upon our arrival we were greeted by two professional and friendly valets. They quickly removed our luggage, took our car and had us on our way. At the front desk we were assisted by Austin, who is positively a gem! He took care of us with professionalism, friendliness, expedience and ease. We stayed in room 1224, this was a corner room that had views of both the capital building and the cityscape. It was a nicely appointed room and we lacked nothing. Our room had everything from an iron and ironing board, to a magnifying make-up mirror to everything in between. The room was a good size with furnishings from an era passed. The bed was comfortable and the linens of quality. I would love to return to this hotel and stay for a couple of days, just to take some time to explore the hotel itself. There is so much history and charm in this fabulous, elegant building! Thanks for the exceptional hospitality! Read less
Image of the Tripadvisor rating OK comfort, crappy WiFi for a business hotel

Oct 3, 2019 Ingmar53 Palm Springs, California

I stayed here two nights on a business trip, and although the hotel was generally comfortable, there were a number of annoyances. I was told that I had been "upgraded" to a king room, and although the room featured a larger bed, it was next to a maid's pantry, so the early morning noise woke me up both mornings. Furthermore, they offer only… Read more
I stayed here two nights on a business trip, and although the hotel was generally comfortable, there were a number of annoyances. I was told that I had been "upgraded" to a king room, and although the room featured a larger bed, it was next to a maid's pantry, so the early morning noise woke me up both mornings. Furthermore, they offer only unsecured WiFi, which is extremely unreliable. While I was checking out, another guest was making the exact same complaint. The immediate vicinity seems to be populated by lots of homeless people, and I felt less than safe walking to my office on Capitol Mall. Dinner at the bar in the Grange, the hotel's restaurant was fine with generally good service, although I had a much better dinner and experience the next night at nearby Ella's. Read less