Hotel Citizen

Sacramento, USA

The hotel

Combining 20th century grace with 21st century technology, the Citizen Hotel offers guests a luxurious urban retreat in to the heart of downtown Sacramento. Although there are plenty of restaurants in the immediate vicinity, the hotel’s own Grange Restaurant is highly recommended, utilising local cuisine to produce a superb range of dishes. There’s also Scandal, one of the city’s finest bars with culinary cocktails to tempt you and Californian-inspired wines, ports and liqueurs.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located, just minutes from California State Capitol, historic Old Sacramento and a wide range of museums, shops, restaurants and nightlife.

Hotel information

198 rooms and suites on 14 floors in 1 building. All with air-conditioning, HD LCD TV, telephone, high-speed Internet access*, CD player, iPod docking station, alarm/clock radio, mini-bar, tea/coffee maker, safety deposit box, hairdryer, bathrobes, iron and board. Deluxe Rooms have either 1 king-size or 2 queen-size beds, sleeping max 2 adults and 1 child.

Grange Restaurant & Bar (locally sourced cuisine in a sophisticated atmosphere). Fitness centre. Room service* (6.30am-11.00pm). Complimentary Internet access in public areas. Concierge services. Laundry/dry-cleaning service*. Business centre. Valet parking $28 per day (payable locally, subject to change).

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (487)
  • Very good (338)
  • Average (109)
  • Poor (37)
  • Terrible (26)
Image of the Tripadvisor rating Not great..

Jul 6, 2019 WilliamTraveler1978 Oroville, California

The hotel is beautiful but there was a number of problems. 1: There was an event across the street at the park, it was ghetto rap. From 6pm-10pm, we heard a pounding BOOM BOOM BOOM, and TERRIBLE music - if it's called that. The windows did not prevent the offensive noise. 2: The hotel is not in a good neighborhood. We counted about 50 homeless… Read more
The hotel is beautiful but there was a number of problems. 1: There was an event across the street at the park, it was ghetto rap. From 6pm-10pm, we heard a pounding BOOM BOOM BOOM, and TERRIBLE music - if it's called that. The windows did not prevent the offensive noise. 2: The hotel is not in a good neighborhood. We counted about 50 homeless people within 1 block. 3: The door staff was quite rude. My wife and I had a double stroller for our 4yo and 2yo. Everytime we entered the hotel, the staff was rude and constantly stopped us to ask, "are you staying in this hotel". I think the same doorman asked us about 5 times. Ridiculous.. When a doorman refuses to open the door for well dressed family residents, something is bad wrong. 4: There was a restaurant called, "Grunge"? connected to the Citizen hotel and they gave breakfast vouchers. When we arrived, an Asian lady on the phone at reception completely ignored us - she was too busy with her personal phone call. We seated ourselves. A minute later, she arrived to "greet us" and tossed some crayons to our table. The crayons flew off the table and fell on the floor. I instructed the lady, "I wont let me children play with objects from the floor". She gave me a mean look, picked up the crayons she threw to the floor, and left. 5: Parking is a bit of a problem but there is a semi-decent parking garage about 0.25miles away. Please mind the stench of human urine. There is more problems but this review is getting long winded. Here is a breakdown of our experience; 1 is a poor rating, 10 is perfect. Accommodations - 7 Hotel beauty - 7 Location - 5 Staff - 2 Price - 5 Read less
Image of the Tripadvisor rating Good hotel but expensive

Jun 18, 2019 Kelly D Jamaica Plain

It seems like all the city Autograph Collection hotels have the same Queen rooms, all about the same proportions, just different artwork. It's right downtown, with in walking distance of lots of tourist attractions, the statehouse, and bars and restaurants, which is a big perk. The Queen rooms are small, we had a double the first night, whose… Read more
It seems like all the city Autograph Collection hotels have the same Queen rooms, all about the same proportions, just different artwork. It's right downtown, with in walking distance of lots of tourist attractions, the statehouse, and bars and restaurants, which is a big perk. The Queen rooms are small, we had a double the first night, whose bathroom was about the size of our Queen room. Our room also faced out to a park, which on Friday's during the summer has concerts, they provide ear plugs but it's still loud. It's nothing special, and I don't think it was worth the price, but it did well for a three day stay. Read less
Image of the Tripadvisor rating Right in Downtown and enjoyable

Jun 14, 2019 labklb Seattle, Washington

Take some time to explore a bit around the hotel and view the political cartoons that date back to the 30's and 40's. The hotel building was built in 1927 and was Sacramento's first skyscraper originally as Cal State Life Insurance. Architecture and rooms are pretty interesting.
Image of the Tripadvisor rating Nice older boutique hotel

Jun 1, 2019 tonytigerjaz Haworth, New Jersey

This was my first visit to Sacramento and my first stay at this particular hotel, which is part of Marriott’s higher end Autograph boutique collection. Location, Location is the benefit of this hotel, which is only a mere two block walk to the state capitol. I was here on business near the state capitol. So this hotel was ideal for my stay. The… Read more
This was my first visit to Sacramento and my first stay at this particular hotel, which is part of Marriott’s higher end Autograph boutique collection. Location, Location is the benefit of this hotel, which is only a mere two block walk to the state capitol. I was here on business near the state capitol. So this hotel was ideal for my stay. The Citizen Hotel is a unique combination of historic charm and updated sleek modern amenities, which brings a new kind of luxury to downtown Sacramento. This is an elegant hotel. No two rooms are exactly alike, so you’ll get a different perspective of downtown Sacramento each time you visit the hotel. On the historic upper floor (I believe 13th floor), for example, you’ll find gorgeous tile mosaics in the large bathrooms. Otherwise, this is an older hotel with a small lobby and smaller older rooms. My check-in and check-out went smoothly. My rather smaller plain queen bedroom was 923 on the 9th floor with only 225 square feet. My room cost was $371 inclusive of all hotel fees and taxes. My valet parking was $32. As you can see from my pics the hotel actually has an indoor staircase and an outside fire escape. My room had a nice view of the capitol dome. My breakfast at the hotel’s adjacent Grange Restaurant was $22.84 less my daily elite member credit of $15, because this hotel did not have an elite member lounge. My net breakfast cost was therefore only $7.84. Not a bad deal. I may return here again or I may stay at the nearby Hyatt Regency hotel, which I have enjoyed in many other city locations especially if the hotel rate is much less than $371. Read less
Image of the Tripadvisor rating Super small rooms and was under construction.. left!

Jun 1, 2019 Jnine N

Choose a better location, the hotel is very dark and even the suites are tiny. concierge lounge was under construction. no pool and and girls at front desk won't tell you they are a boutique, so service is not good. Again, I would suggest trying a more spacious place