ANdAZ San Diego

San Diego, USA

The hotel

In the heart of the Gaslamp District, the Andaz is a sophisticated yet simple hotel offering the very best in accommodation and entertainment. The rooftop is the place to be– it’s not only home to a beautiful swimming pool and sundeck, its where you’ll find San Diego’s largest rooftop bar with DJs spinning the latest tunes whilst you sip cocktails and admire panoramic views of the downtown skyline. If you feel the need for a work-out, the gym is open 24-hours. A lovely place to while away the evening, afterwards you can head to RoofTop600 on the weekends. San Diego’s myriad attractions are all close by, including great shopping at Horton Plaza, just 2 blocks away.

Amenities

  • Bar
  • Swimming Pool
  • Night Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the historic Gaslamp District, the centre of entertainmant, shopping and a large variety of restaurants and attractions including Balboa Park and Museum, Seaport Village and San Diego Bay. Valet parking $42 plus tax per night (payable locally, subject to change).

Hotel information

159 rooms on 6 floors in 1 building. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, complimentary WiFi, mini bar, tea/coffee maker, iPod dock, safe, bath robes, slippers, hairdryer, iron and board. Andaz Queen Rooms with 1 queen-size bed, sleeping max 2 adults.

Rooftop with swimming pool, lounge and sundeck. 24-hour gym. Ivy Boutique. RoofTop600 (open Thu-Sat nights). 24-hour room service*. Laundry/dry cleaning service*. Complimentary non-alcoholic mini-bar items and a limited selection of snacks replenished daily. Newspaper daily. Complimentary local phone calls and WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1052)
  • Very good (523)
  • Average (220)
  • Poor (134)
  • Terrible (90)
Image of the Tripadvisor rating Disappointing experience

Jan 27, 2020 manjariashar Mumbai, India

Stayed at Andaz San Deigo in December 2019 with my husband. Did a lot of research to stay in a good hotel at the Gaslamp Quarters and finally had zeroed in on Andaz. At the onset when you check in the staff conveniently forgets to mention the inclusions as a part of the hotel stay for which they charge $25 per room per night as a destination fee.… Read more
Stayed at Andaz San Deigo in December 2019 with my husband. Did a lot of research to stay in a good hotel at the Gaslamp Quarters and finally had zeroed in on Andaz. At the onset when you check in the staff conveniently forgets to mention the inclusions as a part of the hotel stay for which they charge $25 per room per night as a destination fee. When you read the website of the hotel the inclusions mentioned seemed attractive however once you are really staying at the hotel you then realize its not really a big deal for the amount of "Destination Fee" the hotel is charging. As a part of the fee we were entitled a 10% discount to visit the local attractions like the san deigo zoo, USS midaway Museum etc. When we tried to avail of this discount the staff at the reception desk casually informed us that they cannot process the booking due to a system error. I then asked them what was the alternative and Ms Emelina Ramirez (Front Office Host) calmly informed us that nothing can be done. Once i argued about the fact that we were paying a fee for this offer she very arrogantly informed us that she will not charge the destination fee. The point was not paying the measly $75 but the tone of her voice and the way things were handled at her end. This experience left us with a very bitter taste for a holiday that was otherwise perfect. I would not recommend a stay at Andaz as there many alternatives available and one would rather stay at a hotel where the staff is more cordial and welcoming. Read less
Image of the Tripadvisor rating Ridiculous room design, and un responsive front desk. Don't bother. Lots of options

Jan 25, 2020 freqtraveler86 Oak Ridge, Tennessee

How about this- I liked the rooftop bar area, and the food was quite good. The rest of it was completely forgettable, from front desk staff that were unresponsive to downright rude to terrible room design, non-functioning bathroom fixtures, seriously tiny rooms... Not going back.
Image of the Tripadvisor rating Stayed For Our Wedding Night

Jan 22, 2020 soubletphotography

This is a nice place with a great central location. We picked it because it had a nice rooftop space for an after wedding reception gathering, and it was honestly heads and shoulders above the other hotels we visited looking for the same criteria. The staff was friendly and forthcoming with their time, even taking the time to show us the different… Read more
This is a nice place with a great central location. We picked it because it had a nice rooftop space for an after wedding reception gathering, and it was honestly heads and shoulders above the other hotels we visited looking for the same criteria. The staff was friendly and forthcoming with their time, even taking the time to show us the different rooms before booking. What we couldn't get over was how amazing the hotel smelled. You walk in and it's almost intoxicating, really added to the overall feel of the place. Read less
Image of the Tripadvisor rating If you value sleep, don't stay here!

Jan 22, 2020 reviewerman2015 Doha, Qatar

so much noise. noise from the restaurant below. noise from the restaurant upstairs. there's an open central area in the building, noise just proliferates from below and up and makes sure you don't get a nights sleep at all. overheard a lot of guests complaining about the noise levels in the morning. complained to staff in the night (after… Read more
so much noise. noise from the restaurant below. noise from the restaurant upstairs. there's an open central area in the building, noise just proliferates from below and up and makes sure you don't get a nights sleep at all. overheard a lot of guests complaining about the noise levels in the morning. complained to staff in the night (after midnight). no improvements. definitely won't go back. Read less
Image of the Tripadvisor rating Room with a view

Jan 21, 2020 thomaskrivas

Great hotel, great location, and a nice rooftop bar. STK steakhouse in the hotel is a plus. The glass wall in the room with a direct view into the bathroom is ridiculous. Not all things in life need to be shared! I would strongly suggest they try frosting those windows.