ANdAZ San Diego

San Diego, USA

The hotel

In the heart of the Gaslamp District, the Andaz is a sophisticated yet simple hotel offering the very best in accommodation and entertainment. The rooftop is the place to be– it’s not only home to a beautiful swimming pool and sundeck, its where you’ll find San Diego’s largest rooftop bar with DJs spinning the latest tunes whilst you sip cocktails and admire panoramic views of the downtown skyline. If you feel the need for a work-out, the gym is open 24-hours. A lovely place to while away the evening, afterwards you can head to RoofTop600 on the weekends. San Diego’s myriad attractions are all close by, including great shopping at Horton Plaza, just 2 blocks away.

Amenities

  • Bar
  • Swimming Pool
  • Night Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the historic Gaslamp District, the centre of entertainmant, shopping and a large variety of restaurants and attractions including Balboa Park and Museum, Seaport Village and San Diego Bay. Valet parking $42 plus tax per night (payable locally, subject to change).

Hotel information

159 rooms on 6 floors in 1 building. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, complimentary WiFi, mini bar, tea/coffee maker, iPod dock, safe, bath robes, slippers, hairdryer, iron and board. Andaz Queen Rooms with 1 queen-size bed, sleeping max 2 adults.

Rooftop with swimming pool, lounge and sundeck. 24-hour gym. Ivy Boutique. RoofTop600 (open Thu-Sat nights). 24-hour room service*. Laundry/dry cleaning service*. Complimentary non-alcoholic mini-bar items and a limited selection of snacks replenished daily. Newspaper daily. Complimentary local phone calls and WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1032)
  • Very good (520)
  • Average (218)
  • Poor (130)
  • Terrible (86)
Image of the Tripadvisor rating A fabulous choice in a great Gas Lamp location

Nov 13, 2019 Russell_Ladkin Benahavis, Spain

I spent around 5 nights here for a business trip during mid October. I'm a huge fan of Hyatt and It wasn't my first visit so I had a pretty good idea of what to expect but, I have to say that on this occasion, the hotel constantly overdelivered on all of my expectations throughout my stay. There was genuinely nothing that I would of wanted to… Read more
I spent around 5 nights here for a business trip during mid October. I'm a huge fan of Hyatt and It wasn't my first visit so I had a pretty good idea of what to expect but, I have to say that on this occasion, the hotel constantly overdelivered on all of my expectations throughout my stay. There was genuinely nothing that I would of wanted to change nor was there anything missing.... Everything that I either saw, experienced or tasted was fabulous. The word Andaz itself means "personal style" in Hindi and each Hyatt Andaz celebrates that with its own individual personality and local inspiration. Consequently every Andaz deliberately feels different from the last and, when its done well it should feel exactly right for the neighbourhood, its environment and the vibe. Under the direction of (relatively new) GM, Kary Takach, this was all perfectly executed and I cannot recommend the hotel and its fantastic team highly enough. The enthusiasm to constantly exceed guest expectation that Kary has managed to instill in her colleagues will be a lasting memory of this great visit. Without exception, every single team member that I met greeted me with a smile, often also by name and all went out of their way to ensure that I wanted for nothing. The location for visit to San Diego visit could hardly be better; with an STK restaurant and bar onsite, a rooftop area with pool, bar and restaurant with amazing views of the city this hotel is not to be missed. Coincidentally this stay also took me to 'Lifetime Globalist' membership status with World of Hyatt. Kary had spotted this in advance and arranged a projection on the lobby wall to celebrate it which remained throughout my stay and made me smile every time I passed through. As an especially thoughtful touch, in my room on the eve of my departure was a framed photograph of myself, Kary and her team as they welcomed me to the hotel as I arrived. A great personal touch which now takes pride of place in my office :-) Read less
Image of the Tripadvisor rating Beautiful Hotel with Flaws

Nov 12, 2019 geegalaxy Seattle, Washington

I was here for a business trip so I had a lot of time experience the hotel. The Pros: The best aspect of this hotel is the service. The staff were great especially the catering staff for our conference. He always made sure we had plenty of drinks and the setup was so beautifully put together. He would even make sure the soda cans were always… Read more
I was here for a business trip so I had a lot of time experience the hotel. The Pros: The best aspect of this hotel is the service. The staff were great especially the catering staff for our conference. He always made sure we had plenty of drinks and the setup was so beautifully put together. He would even make sure the soda cans were always organized and replenished. I gave him a big thank you! The food at the rooftop lounge was very good. Very nice high end amenities in the room. The rooms were comfortable and very well stocked with snacks and spirits. The free water and snack basket was a nice perk. Cons The hotel is located in the middle of a very busy neighborhood that is very loud in the evening. Surrounded by many bars, a lot of transients and drug addicts who are very noisy in the evening that did not end until 2:00 am. I was wondering why they had earplugs and a noise cancellation machine, which by the way did not work that is how loud it was. I had to change my room just to get a good night's rest. I did not sleep the first night because of the noise. The beautiful rooftop lounge was nice, but it was not very clean. The rooftop concrete floor was disgusting with dirt, food stains, you name it. I don't think it has ever been washed. Not very sanitary especially while you are eating or going in the pool. This is not a hotel for the older generation. The rooftop lounge fills up with pretentious, 20 year olds that are loud and rude. In my opinion they should only let people up to the rooftop who are staying at the hotel. Unfortunately, it is open to the public and the only demographics that come are millenials and Gen Z. We definitely felt like we did not belong. We are not old (late 40's) but felt out of place. The rooms - although the rooms were clean it just felt dirty. I found old earplugs under the bed as well as wrappers. Things were also dusty and could you a better cleaning. It's a busy hotel with constant turnover so that may be the issue. Read less
Image of the Tripadvisor rating A Gem in the San Diego Gaslamp

Nov 12, 2019 Colbert21 Las Vegas, Nevada

A Gem In The San Diego Gaslamp, very clean beautiful hotel with a spectacular rooftop pool and restaurant. Close to EVERYTHING, I love to stay with the Hyatt Brand, and this offshoot is a hidden gem!!! If you like staying in a boutique hotel where the door is opened for you coming and going....this is the place. Service may start with an S but at… Read more
A Gem In The San Diego Gaslamp, very clean beautiful hotel with a spectacular rooftop pool and restaurant. Close to EVERYTHING, I love to stay with the Hyatt Brand, and this offshoot is a hidden gem!!! If you like staying in a boutique hotel where the door is opened for you coming and going....this is the place. Service may start with an S but at the Andaz San Diego service starts with U!!! Read less
Image of the Tripadvisor rating great roof top

Nov 12, 2019 T1459FBdavidr Seattle, Washington

The rooms really are 350 sq ft. Think NYC small - This is a couples hotel for sure and the kido's should stay at home. The roof top is 100% party and people seem to go there just for that feature. the bathroom situation is cool but not cool at the same time.
Image of the Tripadvisor rating Great Service, Horrible Rooms

Nov 7, 2019 Wilson L Oakland, California

The service was great and what you would expect from an Andaz hotel and a Hyatt. However, the room was horribly designed with a large plate of glass next to the bed. Can you say, hazard at night when the room is dark or dimly lit? Also, the bathroom configuration was such that you had a walk a short distance to grab a towel.