ANdAZ San Diego

San Diego, USA

Virgin rating

The hotel

In the heart of the Gaslamp District, the Andaz is a sophisticated yet simple hotel offering the very best in accommodation and entertainment. The rooftop is the place to be– it’s not only home to a beautiful swimming pool and sundeck, its where you’ll find San Diego’s largest rooftop bar with DJs spinning the latest tunes whilst you sip cocktails and admire panoramic views of the downtown skyline. If you feel the need for a work-out, the gym is open 24-hours. A lovely place to while away the evening, afterwards you can head to RoofTop600 on the weekends. San Diego’s myriad attractions are all close by, including great shopping at Horton Plaza, just 2 blocks away.

Amenities

  • Bar
  • Swimming Pool
  • Night Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the historic Gaslamp District, the centre of entertainmant, shopping and a large variety of restaurants and attractions including Balboa Park and Museum, Seaport Village and San Diego Bay. Valet parking $42 plus tax per night (payable locally, subject to change).

Hotel information

159 rooms on 6 floors in 1 building. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, complimentary WiFi, mini bar, tea/coffee maker, iPod dock, safe, bath robes, slippers, hairdryer, iron and board. Andaz Queen Rooms with 1 queen-size bed, sleeping max 2 adults.

Rooftop with swimming pool, lounge and sundeck. 24-hour gym. Ivy Boutique. RoofTop600 (open Thu-Sat nights). 24-hour room service*. Laundry/dry cleaning service*. Complimentary non-alcoholic mini-bar items and a limited selection of snacks replenished daily. Newspaper daily. Complimentary local phone calls and WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1183)
  • Very good (540)
  • Average (257)
  • Poor (149)
  • Terrible (118)
Image of the Tripadvisor rating Great Sexy Hotel

May 8, 2022 Jcbtrav San Diego, California

Great Hotel, great location, loved the Sweet Suite very sexy and perfect for a small group of friends or a romantic get away. Location is in the heart of downtown San Diego walkable to all. Rooftop has a small pool and rooftop bar.
Image of the Tripadvisor rating Awful night of sleep in a disgusting area

May 8, 2022 diogenesl2014 San Francisco, California

This Globalist is sooo dissapointed with Andaz SD. Its located in a filthy area, zero sound proof, its like sleeping in a loud bar. No options for nice rooms exist. Apparently, upgrades dont exist, either. First stay at an Andaz, I really didnt think it was going to be this bad.
Image of the Tripadvisor rating Reception Desk Concierge

May 4, 2022 regsan426

Upon arrival (at 4pm), person at the reception informed us that our room was not ready. He said we can leave our phone number and he will text when the room is ready. We waited at a nearby bar for nearly 3 HOURS!! We finally came back and found out that the room had been ready. Same person was at the reception but no apologies were given. Not a… Read more
Upon arrival (at 4pm), person at the reception informed us that our room was not ready. He said we can leave our phone number and he will text when the room is ready. We waited at a nearby bar for nearly 3 HOURS!! We finally came back and found out that the room had been ready. Same person was at the reception but no apologies were given. Not a word! How is this a 4 star hotel? As for the room, we had asked for one with a view. So of course he gave us a room --- on the second floor!! All this after explaining to him that this was for my wife's birthday. Read less
Image of the Tripadvisor rating Terrible

May 3, 2022 vrsiemsen Costa Mesa, California

Terrible customer service from booking the rooms all the way until we left the hotel. Staff does not return phone calls or emails when trying to book cabanas, dinner reservations, etc. we had a large group with us, so this was very inconvenient. The entire hotel was understaffed and the restaurant took 45 minutes just to get our drinks that we… Read more
Terrible customer service from booking the rooms all the way until we left the hotel. Staff does not return phone calls or emails when trying to book cabanas, dinner reservations, etc. we had a large group with us, so this was very inconvenient. The entire hotel was understaffed and the restaurant took 45 minutes just to get our drinks that we ordered from the bar. The rooms were extremely noisy at night; you can hear cars, beeping, yelling, sirens…. All night!! Read less
Image of the Tripadvisor rating Pool, room and restaurant all Added up for a Great stay

May 2, 2022 rodriquezpr

Want to take a moment to compliment Tyler, June and Aiko for all stepping in to make sure our stay at the Andaz was not only very special but perfect. Room was beautiful, pool was perfect and STK did not disappoint.