Kimpton Solamar Hotel

San Diego, USA

The hotel

Hip meets elegance, quirky and funky; this distinctive new boutique hotel has bright, contemporary rooms and a fun atmosphere, the epitome of urban coastal chic. Solamar, meaning sun and sea, is in a convenient location between the historic Gaslamp Quarter and the vibrant East Village area of downtown San Diego, with an indulgence of restaurants, bars and local shopping. The hotel's own restaurant, JSix serves creative cuisine, based on the world-renowned cooking of California, but with an added global twist. The 4th-floor outdoor pool area with its large, curving bar and plentiful loungers is a great place to hang out on days when you've decided to give the sightseeing a miss. The rooms have all the latest gadgets, such as flat screen TVs and WiFi access, and the hotel's nightly wine tasting is a sociable treat. The city's trolley system is just a short walk away.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the historic Gaslamp Quarter area, surrounded by restaurants, bars and shops. Also one block away from Petco Park, the baseball stadium. Two blocks from San Diego's famous trolley system, linking Gaslamp with Old Town, Del Mar (via the Coaster).

Hotel information

235 rooms on 10 floors in 1 building. All with air-conditioning, flat screen TV with DVD/CD player, gourmet mini-bar, WiFi*, safe, hairdryer, iron and board. Deluxe King Rooms, sleeping maximum 3 adults.

Deluxe Queen Rooms, sleeping maximum 4 adults.

JSix restaurant serving Californian cuisine with a global twist. Bar serving great cocktails and snacks. 4th-floor outdoor pool with large deck overlooking Petco Park and downtown. Pool bar. Health club with fitness room. WiFi*. Complimentary evening wine hour. 24-hour room service*. Business centre. Valet parking $41 plus tax per night (payable locally, subject to change).

*Denotes local charge.

Please note: A resort fee of $20 plus tax per room, per day is payable locally and includes the following benefits:

- WiFi

- Local and domestic long distance calls

- Select business/printing services

- Public bike usage, based on availability

- Yoga classes on the pool deck on select days

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1312)
  • Very good (707)
  • Average (212)
  • Poor (108)
  • Terrible (60)
Image of the Tripadvisor rating UNSAFE AND TERRIBLE SERVICE DO NOT VISIT

Jul 5, 2020 Adventurer635775

We were the first people to stay here after they were closed for three months. They were not ready to open, super unsafe, chaotic and TERRIBLE SERVICE. Nothing was sanitized, we did not even get room service or toilet paper during our stay. No one practiced social distancing and they had valet in and out of everyone's cars without sanitizing it.… Read more
We were the first people to stay here after they were closed for three months. They were not ready to open, super unsafe, chaotic and TERRIBLE SERVICE. Nothing was sanitized, we did not even get room service or toilet paper during our stay. No one practiced social distancing and they had valet in and out of everyone's cars without sanitizing it. I reserved this hotel thinking I would get great hospitality and service along with a spa like feature. When I checked in there weren’t very many people at the hotel at all, super slow night. A young man Edward Poldolski checked us in. He seemed a little off (weirdly giggling) we paid no mind. We went to our room which didn’t have any of the amenities Booking.com said it would have. Felt like a loss. When going to sleep that night I got a call at 12:43am from the front desk. They were making sure we were in our room. They said Edward may have messed up our reservation. It was MIDNIGHT. I panicked, they said nothing needed to be done and that they were so sorry for calling me, they would have a “gift” for me at the front desk in the morning. I went to the front desk for my “gift”. THERE WAS NO GIFT. Instead, they asked me to pay more for my room. More than agreed on with Booking.com. I paid it, in hopes of better service and straightening things out so I wouldn’t get any midnight calls again. From there, things continued to go downhill. NO ONE WAS TRYING TO HELP US. Vallet, front desk and other staff were treating us like we were the problem when Edward was the one who even admitted he messed up our check-in. Vallet was frustrated with us because the front desk messed up our reservation so they couldn’t find a spot for our car. Every time we went to valet the gave us a hard time because they couldn’t find our keys a few times, couldn’t find the car, and once they did find our car there was a HUGE line. By the time they got back around to us we had been waiting for about 30min. And this happened every time we or our car. I studied hospitality and tourism and have worked in the industry for years. Anytime anything has ever gone even the slightest bit wrong, I have gone out of my way to make the situation better for the guest. I did not feel like I got that here I felt like a burden when it wasn’t my mistake, to begin with. Read less
Image of the Tripadvisor rating Management Sticks by Cancellation Policy in CV-19 Crisis

Mar 29, 2020 workout1 Chicago, Illinois

I rented the rooftop for a group event and we had planned a great party with over 100 business associates from around the world. When the CV-19 state of emergency was declared in CA my company had to cancel the event. The Solamar took a hard-line on the refund policy, holding us to thousands of dollars in costs for an event we were unable to… Read more
I rented the rooftop for a group event and we had planned a great party with over 100 business associates from around the world. When the CV-19 state of emergency was declared in CA my company had to cancel the event. The Solamar took a hard-line on the refund policy, holding us to thousands of dollars in costs for an event we were unable to host. The only option presented was as follows: "I just heard from my directors as well. We are able to use 25% of the cancellation towards another program to be used by August 31st, 2020." Before booking here, consider a national chain as Marriott, Hilton, IHG and others with whom I had other reservations, allowed great flexibility in either a 1-year re-book or outright refund due to the CV-19 pandemic. Read less
Image of the Tripadvisor rating Modern hotel with nice conference accomodations

Mar 20, 2020 Janet F Morgantown, West Virginia

Spent 2 nights here for a business meeting that was also held at the hotel. The common areas of the hotel are very nice, clean, and modern. Had a few pinch points when there was some confusion over the duration of my stay and one of the meetings ended up in a room that was way too small. Overall, nice place and it's in the center of all of the… Read more
Spent 2 nights here for a business meeting that was also held at the hotel. The common areas of the hotel are very nice, clean, and modern. Had a few pinch points when there was some confusion over the duration of my stay and one of the meetings ended up in a room that was way too small. Overall, nice place and it's in the center of all of the action of the Gas Lamp, the location can't be beat! Read less
Image of the Tripadvisor rating great hotel

Mar 18, 2020 ktmnick753 Las Vegas, Nevada

great hotel, good location, walking distance to everything, rooms very nice. Complimentary late checkout. valet, bars, restaurants, shopping, bald headed lady, jason at the front desk, everytthing was freaking off the snizzle
Image of the Tripadvisor rating Great place to stay in Gaslamp Quarter

Mar 14, 2020 RHN3 New Bedford, Massachusetts

This hotel was a pleasant surprise for us. Bottom line at the top - we would stay there again and suggest to close friends that they stay there. It was clean, comfortable, quiet and had a nice modern theme going on. The front desk staff was great, not only in person but via text. In or out of the hotel, if I sent they a query or request, I… Read more
This hotel was a pleasant surprise for us. Bottom line at the top - we would stay there again and suggest to close friends that they stay there. It was clean, comfortable, quiet and had a nice modern theme going on. The front desk staff was great, not only in person but via text. In or out of the hotel, if I sent they a query or request, I heard back from them promptly. Only two elevators could be a problem if the hotel was very busy or one was out of service. Complimentary coffee and newspapers in the lobby in the morning is a nice way to start the day. Going out for dinner, there are lots of attractive restaurants within easy walking distance, including Water Grill across the street were we had a great meal. Bottom line at the bottom, we made a good choice on where to stay. Read less