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Emirates flight information

Fly Emirates. Keep discovering

Emirates are one of the world’s most connected airlines, being one of the few to fly to the six inhabited continents around the world. Renowned for exemplary service and hospitality, the Dubai-based airline operates a fleet of A380s & B777's to over 130 destinations worldwide, keeping you connected to the world in style.

Emirates’ world-class service isn’t just limited to the air though. Their dedicated terminal at Dubai International Airport is the epitome of extravagance, purpose-built for the Emirates A380 and featuring the largest First Class and Business Class lounges in the world. You can also enjoy their chauffeur-drive service in over 75 cities* and over 40 exclusive lounges across the globe.   

Emirates offer a fantastic regional flying programme for UK travelers, flying direct to Dubai out of seven UK airports (Heathrow, Gatwick, Stansted, Birmingham, Newcastle, Manchester and Glasgow), with onward connections available to Asia, Africa and the Indian Ocean.

*Applicable to First Class and Business Class customers only. Restrictions apply.

Economy Class

Economy Class

Wherever you’re flying to, settle into your flight with some of the best service, entertainment and cuisine available in the air:

  • Kids’ meals, toys and entertainment for the younger flyer
  • Regionally inspired multi-course meals
  • Up to 35kg baggage allowance
  • Up to 5,000 channels of movies, TV shows, music and more
  • Live news and sports text headlines on all flights
  • Complimentary amenity kits

Premium Economy 

Emirates Premium

Give yourself a higher level of comfort and relaxation in the new Premium Economy cabin by Emirates on selected A380 aircraft. Enjoy more space and a premium dining experience surrounded by a sophisticated cabin interior:

  • Complimentary seat selection
  • 35kg baggage allowance
  • Spacious and sophisticated cabin interior
  • Wider cream leather seats with raised cushioned leg rests, adjustable headrests and a deeper recline
  • Dining tables with a woodgrain finish and a side cocktail table
  • Premium Economy menu of seasonal meals made using high quality ingredients
  • A wider selection of drinks including a sparkling Chandon and premium wines

Business Class

Business Class

Fly in absolute comfort with fine dining, stretch out in ultimate comfort and enjoy the business of living:

  • Stretch out and relax in lie-flat Business Class seats
  • Priority boarding
  • Priority baggage arrival
  • 40kg baggage allowance
  • Exclusive wines and spirits
  • Fine dining and gourmet meals

First Class

First Class

Unwind and rejuvenate in unrivaled luxury, indulge in a Shower Spa, and savour the very best cuisine on your flight, as many times as you like:

  • Private Suites on board
  • Priority check-in
  • Priority boarding
  • Priority baggage arrival
  • 50kg baggage allowance
  • Exclusive wines and spirits
  • Fine dining on demand
  • Lie-flat beds


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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us

If you are in the USA or Canada please email:

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