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Unrivalled access to the U.S.

United Airlines

With United you can fly nonstop from six UK airports to New York's Newark Airport. There are nonstop flights from London Heathrow five times a day, plus nonstop daily departures from Belfast, Birmingham, Edinburgh, Glasgow and Manchester.

And you can also fly nonstop from Manchester to Washington, D.C. There are five flights a week taking you to America's capital.

Both cities are great places to visit for weekend getaways or as a stopover as part of a longer twin - or multi-centre itinerary.

United at your service

United Airlines

Begin your United journey with check-in up to 24 hours prior to your scheduled departure time either online or via the mobile phone app. You can also ask for your boarding card to be sent to your mobile.

Onboard your United aircraft you will experience exceptional comfort & service with a choice of seating:

Economy with complimentary meal service on transatlantic flights , Economy Plus® with extra legroom and more space to relax, and BusinessFirst® with 180 degree flat-bed seats.

Let us entertain you

United Airlines

On board, United offers a variety of entertainment programming to keep you entertained during your flight.

All of the aircraft on the New York and Washington, D.C. routes feature Audio/Video on Demand (AVOD) entertainment systems, offering up to 150 movies, 185 television shows, thousands of songs, 20 interactive video games, and even opportunities to learn languages during your flight.

So, just sit back and relax!

Onboard facilities may vary depending on aircraft. Seasonal variations to schedules may occur.

Terms and conditions:

Prices are for departure dates stated and are per adult based on two adults travelling and sharing a standard room with return economy flights and include all applicable taxes and fuel surcharges which are correct at time of print and are subject to change. Prices advertised include online discount; if booked by telephone a higher price applies. Peak season and weekend supplements may apply. Savings where shown are per adult and are the maximum saving within the date bands shown. Price includes saving. All offers are for new direct bookings and are subject to availability and Virgin Holidays standard terms and conditions. Offers cannot be combined with any other offer, promotion or discount including Tesco Clubcard points. CWe accept payment by cheque, credit card and debit card. Late bookings made within 14 days prior to departure may require ticket pickup at the airport. An administration charge of £25 per booking will apply. Late bookings made within 14 days prior to departure may require ticket pickup at the airport. Please note that supplements may apply, which will be shown on the final costings page. You may book outside of these dates but you may not qualify for the special offer price. Our special offers are updated weekly, so occasionally availability may be gone on the specific room type that the above price is based on. ATOL protected 2358 ABTA V2043

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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