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Unrivalled access to the U.S.

United Airlines

With United you can fly nonstop from six UK airports to New York's Newark Airport. There are nonstop flights from London Heathrow five times a day, plus nonstop daily departures from Belfast, Birmingham, Edinburgh, Glasgow and Manchester.

And you can also fly nonstop from Manchester to Washington, D.C. There are five flights a week taking you to America's capital.

Both cities are great places to visit for weekend getaways or as a stopover as part of a longer twin - or multi-centre itinerary.

United at your service

United Airlines

Begin your United journey with check-in up to 24 hours prior to your scheduled departure time either online or via the mobile phone app. You can also ask for your boarding card to be sent to your mobile.

Onboard your United aircraft you will experience exceptional comfort & service with a choice of seating:

Economy with complimentary meal service on transatlantic flights , Economy Plus® with extra legroom and more space to relax, and BusinessFirst® with 180 degree flat-bed seats.

Let us entertain you

United Airlines

On board, United offers a variety of entertainment programming to keep you entertained during your flight.

All of the aircraft on the New York and Washington, D.C. routes feature Audio/Video on Demand (AVOD) entertainment systems, offering up to 150 movies, 185 television shows, thousands of songs, 20 interactive video games, and even opportunities to learn languages during your flight.

So, just sit back and relax!

Onboard facilities may vary depending on aircraft. Seasonal variations to schedules may occur.

Terms and conditions:

Prices are for departure dates stated and are per adult based on two adults travelling and sharing a standard room with return economy flights and include all applicable taxes and fuel surcharges which are correct at time of print and are subject to change. Prices advertised include online discount; if booked by telephone a higher price applies. Peak season and weekend supplements may apply. Savings where shown are per adult and are the maximum saving within the date bands shown. Price includes saving. All offers are for new direct bookings and are subject to availability and Virgin Holidays standard terms and conditions. Offers cannot be combined with any other offer, promotion or discount including Tesco Clubcard points. CWe accept payment by cheque, credit card and debit card. Late bookings made within 14 days prior to departure may require ticket pickup at the airport. An administration charge of £25 per booking will apply. Late bookings made within 14 days prior to departure may require ticket pickup at the airport. Please note that supplements may apply, which will be shown on the final costings page. You may book outside of these dates but you may not qualify for the special offer price. Our special offers are updated weekly, so occasionally availability may be gone on the specific room type that the above price is based on. ATOL protected 2358 ABTA V2043

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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