Holiday Inn Resort Montego Bay

Montego Bay, Jamaica

The hotel

This family resort sits on the edge of a half-mile stretch of white sand beach, a 15-minute drive from the lively resort of Montego Bay where you’ll find shops, restaurants and bars. Offering clean, simple accommodation at a good price, it’s great for families with suites spacious enough for everyone. If you’re part of a large family or group, some suites are also conveniently interconnected. Families will appreciate the kids' club, which will keep the little ones occupied. Adults have a dedicated pool, spa and an electronic casino for those feeling lucky.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Free Parking
  • Babysitting service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room

Where is it

Along a half mile stretch of coastline, a 15-minute drive from Downtown Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

518 rooms on 4 floors in 7 buildings each with 2 guest lifts. All with air-conditioning, balcony or patio, satellite TV, Internet access*, clock/radio alarm, coffee maker, safe, hairdryer, iron and board. Standard Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Standard Rooms have tropical, garden or courtyard views.

All Inclusive of: all meals, snacks and local brand drinks. All activities and entertainment above unless stated otherwise.

Superior Rooms as per Standard Rooms but with partial ocean views. Sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms as per Standard Rooms but with oceanfront views. Sleeping maximum 4 adults or 2 adults and 2 children.

1-Bedroom Suite has a separate living room and oceanfront views. Sleeping maximum 4 adults or 2 adults and 2 children.

Sorrento Restaurant (dinner; Italian fine dining; antipasto bar; elegant dress code). Portside Buffet restaurant (breakfast, lunch and dinner; buffet-style International cuisine). Sea Breeze (dinner; à la carte grilled specialities at the beach). Kenko Japanese Restaurant* (Teppanyaki à la carte. This restaurant is not part of the All-Inclusive plan. A premium charge of $20 per person (payable locally, subject to change) applies and children 12 and under eat free). Barefoot Bar & Grill (light lunch bites including hamburgers, hot dogs etc). De Terrace Restaurant (Jamaican à la carte; dress code applies) De Lobby Bar. Port Royal Pub/Lounge. Big Smaddy Bar (by adults-only pool). Reservations are required at à la carte restaurants.

2 swimming pools (1 freeform lagoon-style pool and 1 adults-only with a swim-up pool bar and whirlpool). Spa*. Health and fitness centre. Recreation and sports court (for volleyball and basketball). Snorkelling, kayaks and pedal boats. Tennis, table tennis, pool table and mini-golf. KidSpree™ Vacation Club (supervised activities for kids). Electronic casino* (over 18s only). Off-site water sports centre nearby* (not connected to hotel).

Self-service laundry room with washers and dryers*. Babysitting*. Complimentary parking. Complimentary Internet access. Convenience Store. Newsstand. Gift shop. Cash machine. Unstaffed business centre*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-22 Dec

7 nights between 23 Dec-1 Jan.

* Denotes local charge.

Please note: child ages at this property up to and including 11 years.

Dress code: only elegant resort attire is permitted in the restaurants. Flip-Flops, t-shirts, shorts or bathing suits are not allowed.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1460)
  • Very good (1353)
  • Average (630)
  • Poor (217)
  • Terrible (178)
Image of the Tripadvisor rating Needs to upgrade

Jan 14, 2021 nakita j Jamaica

We stayed at this hotel and I cant believe how outdated this hotel is first the air conditioner unit is a window unit which is old and noisy the bathroom needs renovation and remove those old shower curtains Dont go to this hotel if you want room service there is none and you want bottle water you have to go to the gift shop and purchase it… Read more
We stayed at this hotel and I cant believe how outdated this hotel is first the air conditioner unit is a window unit which is old and noisy the bathroom needs renovation and remove those old shower curtains Dont go to this hotel if you want room service there is none and you want bottle water you have to go to the gift shop and purchase it there was not much choice of food for an all inclusive hotel and when it rains the walk way on the upper floor is wet and you have to walk through the water to go to your room This hotel is at a nice location and have a lovely beach but I would not stay at this hotel again if it is not upgraded Read less
Image of the Tripadvisor rating Perfect for the cost and value

Jan 12, 2021 KCarltoninc Chicago, Illinois

I actually visited in December 2019 and thought I did a review then. I didn't, but I really want to because of my experience. I went with my 16 year old daughter for her sweet sixteen birthday. First, it's a Holiday Inn. Get that in your head before we go any further. You know Holiday Inn has the "no frills" brand. They keep their properties… Read more
I actually visited in December 2019 and thought I did a review then. I didn't, but I really want to because of my experience. I went with my 16 year old daughter for her sweet sixteen birthday. First, it's a Holiday Inn. Get that in your head before we go any further. You know Holiday Inn has the "no frills" brand. They keep their properties nice and clean, you get what you pay for. That's exactly what the experience was like. You can tell the property is old and that Holiday Inn did their best to update it and make it feel new and shiny. The grounds were kept clean and manicured. This was pre Covid but they were constantly cleaning then, which was good. It felt sanitary and safe even then. The room was a standard room. Two beds, Tv, fridge, bathroom with shower and balcony that overlooked their beautiful garden. Being that we weren't planning to spend much time in the room, this was fine. No robes, no fancy soaps and lotions. The bed was comfy, not luxurious. We slept well. It was quiet on our floor. No issues with noise or unruly guests. The buffet food was just ok. The dessert varieties was great and the I loved the smoothie bar. The specialty restaurant food was better. You just have to make a reservation the day before. No guarantee on getting a reservation the same day. The Italian restaurant is FREEZING, just fyi. The AC in there was on blast. The little private islandette was the BEST feature of the resort. I loved sunbathing over there. It's so cute and secluded. Plenty of space to spread out and social distance. And very easy to access. Just walk straight through the water. The poolside entertainment was fun. We would often catch a show while at dinner. They had different vendors come in every day selling unique items. We did a photoshoot with their photographer. She was really good and the deal was great. Just had to purchase a picture package, which started at $30 and that's it. They also had kayaking, sailing and other water sports right there. Some included in your amenities, some were extra. The location was one of the best parts too. Only about 15 minutes from the airport, walking distance to Scotchies and other local stores and restaurants. For what we paid, it was perfect. I would go back for sure. Read less
Image of the Tripadvisor rating Bad services

Jan 10, 2021 Janicelavish

I have been going to hotel for years now and this has been one of my worst experience, imagine I left my daughter brand new shoes in room 6200 and I have been calling them for over 1 week expecting to get back a call from them and they haven’t returned a call as they promised they would...... the operations are the worst and have dirty attitude,… Read more
I have been going to hotel for years now and this has been one of my worst experience, imagine I left my daughter brand new shoes in room 6200 and I have been calling them for over 1 week expecting to get back a call from them and they haven’t returned a call as they promised they would...... the operations are the worst and have dirty attitude, they said they couldn’t fine the shoe and i knw I left it there in the room.... but whom ever found that shoes and stole it I hope it last your kid for a life time 👌🏽 Y’all maybe needed it more than my child.... it was a expensive pair of shoes she got as a gift for her birthday that She never gotten the chance to wear. Read less
Image of the Tripadvisor rating *** All things considered -- EXCELLENT

Jan 9, 2021 abujack Atlanta, Ga

Family trip during Christmas. 5th time here. This time during Covid. The sanitation efforts at the Resort were Exceptional. Bravo. I was very comfortable with the Staff's efforts to keep us all safe at all times. Service was GREAT, as always. Thanks Food was very good, considering limited restaurants. We will go back. Hopefully… Read more
Family trip during Christmas. 5th time here. This time during Covid. The sanitation efforts at the Resort were Exceptional. Bravo. I was very comfortable with the Staff's efforts to keep us all safe at all times. Service was GREAT, as always. Thanks Food was very good, considering limited restaurants. We will go back. Hopefully soon. Read less
Image of the Tripadvisor rating Excellent value

Jan 7, 2021 mooresy79 Toronto, Canada

The Holiday inn is a great place for a family vacation. The staff are amazing always helpful and friendly. Ki-Shaun the resort entertainment manager makes the resort what it is. Very entertaining and helpful beyond expectations. The resort is a bit dated but the beach and facilities are top notch. There is an adults only section a stretch of beach… Read more
The Holiday inn is a great place for a family vacation. The staff are amazing always helpful and friendly. Ki-Shaun the resort entertainment manager makes the resort what it is. Very entertaining and helpful beyond expectations. The resort is a bit dated but the beach and facilities are top notch. There is an adults only section a stretch of beach and pool. The food is very good. Overall for the price you can’t do better than the Holiday Inn Montego Bay. Thanks for having us and taking care of us in your wonderful country. Adam & Dara Read less