Holiday Inn Resort Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

This family resort sits on the edge of a half-mile stretch of white sand beach, a 15-minute drive from the lively resort of Montego Bay where you’ll find shops, restaurants and bars. Offering clean, simple accommodation at a good price, it’s great for families with suites spacious enough for everyone. If you’re part of a large family or group, some suites are also conveniently interconnected. Families will appreciate the kids' club, which will keep the little ones occupied. Adults have a dedicated pool, spa and an electronic casino for those feeling lucky.

Amenities

  • Kayaking
  • Snorkelling
  • Tennis
  • Babysitting service
  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Casino
  • Fitness Centre/Gym
  • Free Parking
  • Games Room

Where is it

Along a half mile stretch of coastline, a 15-minute drive from Downtown Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

518 rooms on 4 floors in 7 buildings each with 2 guest lifts. All with air-conditioning, balcony or patio, satellite TV, complimentary WiFi, clock/radio alarm, coffee maker, safe, hairdryer, iron and board. Standard Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Standard Rooms have tropical, garden or courtyard views.

All Inclusive of: all meals, snacks and local brand drinks, facilities, activities and children's programs as provided by the resort. Food options either include a la carte or buffet meal service, depending on the resort schedule. For certain specialty restaurants, as well as certain menu items in other restaurants, there is a moderate surcharge applied to those items / restaurants, which is not included in the daily rate. These items /restaurants are clearly marked, and items highlighted on all menus. Beverage selection includes house brands, as defined by the resort. The use of non-motorised sports is included (excluding floats). Refundable deposits may be required for equipment rentals. Airport transfers are not included.


Maximum 1 child, 11 years and under, is free per paying room. Second child (11 years and under, sharing a room with paying adults) will have an extra charge of USD 50 per child per night, payable locally. Additional children (regardless of age) or additional adult will incur the extra third person charge of USD 80 per night. 'Kids eat free' may be limited to specific outlets on the property. 

Superior Rooms as per Standard Rooms but with partial ocean views. Sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms as per Standard Rooms but with oceanfront views. Sleeping maximum 4 adults or 2 adults and 2 children.

1-Bedroom Suite has a separate living room and oceanfront views. Sleeping maximum 4 adults or 2 adults and 2 children.

Sorrento Restaurant (dinner; Italian fine dining; antipasto bar; elegant dress code). Portside Buffet restaurant (breakfast, lunch and dinner; buffet-style International cuisine). Sea Breeze (dinner; à la carte grilled specialities at the beach). Kenko Japanese Restaurant* (Teppanyaki à la carte. This restaurant is not part of the All-Inclusive plan. A premium charge of $20 per person (payable locally, subject to change) applies and children 12 and under eat free). Barefoot Bar & Grill (light lunch bites including hamburgers, hot dogs etc). De Terrace Restaurant (Jamaican à la carte; dress code applies) De Lobby Bar. Port Royal Pub/Lounge. Big Smaddy Bar (by adults-only pool). Reservations are required at à la carte restaurants.

2 swimming pools (1 freeform lagoon-style pool and 1 adults-only with a swim-up pool bar and whirlpool). Spa*. Salon*. Health and fitness centre. Recreation and sports court (for volleyball and basketball). Private beach with island. Snorkelling, kayaks and pedal boats. Tennis, table tennis, pool table and mini-golf. KidSpree™ Vacation Club (supervised activities for kids). Children's playground. Electronic casino* (over 18s only). Off-site water sports centre nearby* (not connected to hotel).

Self-service laundry room with washers and dryers*. Babysitting*. Concierge. Complimentary parking. Complimentary Internet access. Convenience Store. Newsstand. Gift shop. Cash machine. Unstaffed business centre*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-22 Dec

7 nights between 23 Dec '19-1 Jan.

* Denotes local charge.

Please note: child ages at this property up to and including 11 years.

Dress code: only elegant resort attire is permitted in the restaurants. Flip-Flops, t-shirts, shorts or bathing suits are not allowed.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1609)
  • Very good (1429)
  • Average (658)
  • Poor (238)
  • Terrible (229)
Image of the Tripadvisor rating Meet expectations if you have young kids

Jun 30, 2022 paolasN8297NJ

We loved the beach. I think if you have kids and want to be worry free in the ocean you should stay here. My son and daughter loved playing and feeding the fishes everyday. You do not need to pay for snorkeling when you have it rigth there it is beautiful. The food and service was average at the main restaurant. Italian restaurant was the best… Read more
We loved the beach. I think if you have kids and want to be worry free in the ocean you should stay here. My son and daughter loved playing and feeding the fishes everyday. You do not need to pay for snorkeling when you have it rigth there it is beautiful. The food and service was average at the main restaurant. Italian restaurant was the best and Japanese too but not air conditioner uff! Rooms are average. If you are looking for something on a budget for a family this is a good property, not too fancy not too bad, just normal. The 2 tours we did were fantastic. Dunn's river Falls and ride on horses on the beach, wow! Recommended ! Read less
Image of the Tripadvisor rating Value for money but busy

Jun 30, 2022 784debbiew

We arrived at 2 pm to find the room wasn't ready but we were given bands so we could get drinks. We were finally given our room about 3.30 pm. Room 5322 has a fantastic view. The room was spacious but, certainly the bathroom, looked very dated. The shower was very powerful but took quite some time to heat up. There is a hairdryer, iron and… Read more
We arrived at 2 pm to find the room wasn't ready but we were given bands so we could get drinks. We were finally given our room about 3.30 pm. Room 5322 has a fantastic view. The room was spacious but, certainly the bathroom, looked very dated. The shower was very powerful but took quite some time to heat up. There is a hairdryer, iron and ironing board, fridge, coffee maker (which we used to boil water to make tea) and a TV. Our AC unit was fabulous and constantly on but others we spoke to said their AC units were very noisy. The hotel got very, very busy with locals from Friday to Monday so queues for bars and restaurants were a little frustrating. The locals were all very friendly though. The hotel also has conference rooms so it can be very busy in the week too. There is a shortage if parasols around the pool and beach area but plenty of beds. We are by no means fussy eaters but the Food in the main restaurant is not great at all but you can book the day before, for either the Caribbean, Italian or seafood al la carte restaurants for free or pay a supplement of $30 each for the Japanese. The food in these restaurants was fabulous. There is also the Jerk Hut where you can get jerk pork or chicken and the burger bar. The burgers from this bar were lovely. Take USD as everything in the hotel is priced in US dollars. There is a lot of seaweed close to shore but the problem is more that its not particularly deep. The stretch of water between the island and the shore is clear though. If you happen to see Rupert out in the water, with what looks like a pedalo, selling his goods, go say hi to him, he's lovely. There is free use of canoes and they do free little trips out in the little catamaran. They sell drinks bottles in the shop on site for $22 each. If you go to the shops over the road you can get 2 for that price. The bar are happy to fill them up with iced water. It's lovely sitting by the shore watching the pelicans diving in for fish, the little sand crabs and all the fish. Read less
Image of the Tripadvisor rating The employees make this resort

Jun 28, 2022 Shane S Newport News, Virginia

This is definitely an older resort, we stayed in building 7. We did have a loud A/C unit but not as loud as some reviews suggest, the balcony door was cracked & there was space between where the door closed & the frame so we put a towel in the corner to try to prevent bugs. The safe was also broken & they tried to repair it several times, the… Read more
This is definitely an older resort, we stayed in building 7. We did have a loud A/C unit but not as loud as some reviews suggest, the balcony door was cracked & there was space between where the door closed & the frame so we put a towel in the corner to try to prevent bugs. The safe was also broken & they tried to repair it several times, the maintenance man said he'll speak with the front desk to get us moved, we didn't hear anything else so we didn't say anything, we wanted to avoid any issues. We booked the adults only section, which I do recommend. We were upgraded to VIP status, seemed almost like it was to maybe keep us safe or away from other guests. We are an LGBTQ couple & are aware that it is highly frowned upon in the country. When we were given our room & told it was a 2 bed room we did not say anything & never showed public affection. Unfortunately there are a lot of locals who stay here & we did get a few stares, making the stay very uncomfortable & we were worried about our safety. If you really would like drink it best to also buy your own bottle. The drinks are pretty weak. The food here is pretty good, we ate at the seafood & Italian restaurant. Not the best food but decent. The buffet is pretty sufficient. Now as for the Jerk Hut, we ate there EVERYDAY, it was delicious. The staff here are absolutely amazing, we have traveled abroad several time & have never been treated so well by the employees, The housekeeper was very personable & everyone at the VIP club room have to be the best hands down!!!!!!! I would love to see them again, they really seem to actually care & would help in anyway. I spent several hours there a day & they are very engaging, I was truly appreciative for all of them. The adults only beach is great, I did a lot of snorkeling & they have tons of beautiful sea life. Be sure to bring your water shoes, lots of sea urchins. It did rain most days but never a total wash out of a day. Read less
Image of the Tripadvisor rating Nice and Relaxing!

Jun 27, 2022 sharda3030 Rosemount, Minnesota

I very much enjoyed my time in Jamaica. The staff's were amazing, (Melissa P. housekeeping) is such a wonderful person. I wish they had more Caribbean flavored food and not so much blah food. Our shower did not drain very well, that was very disappointing even though the maintenance fella tried his best. I was a bit disappointed in the size and… Read more
I very much enjoyed my time in Jamaica. The staff's were amazing, (Melissa P. housekeeping) is such a wonderful person. I wish they had more Caribbean flavored food and not so much blah food. Our shower did not drain very well, that was very disappointing even though the maintenance fella tried his best. I was a bit disappointed in the size and quality of the room for being a Holiday Inn Resort. Nightly entertainment was FUN! I would not recommend the Sea Breeze restaurant.... Read less
Image of the Tripadvisor rating Good holiday 👍

Jun 26, 2022 Markyd_1981 Bishop Auckland, United Kingdom

Had a very enjoyable holiday. Food was very good from the main restaurant. A la carte restaurants- Japanese worth the extra charge. Very good. The Italian was very nice also. The Jamaican and the seafood were not as good but still a good idea to use between Friday-Sunday when the hotel is full. Room Sevice was hit and miss at times. Some days… Read more
Had a very enjoyable holiday. Food was very good from the main restaurant. A la carte restaurants- Japanese worth the extra charge. Very good. The Italian was very nice also. The Jamaican and the seafood were not as good but still a good idea to use between Friday-Sunday when the hotel is full. Room Sevice was hit and miss at times. Some days we didn’t get enough towels. But rooms where clean. Bars had a decent amount of choice just not enough staff on. 1 bar staff on each made long ques on most occasions. Staff where all polite and would do anything you asked them. Mango ice cream was unreal :) TUI rep was very helpful and worked tirelessly to help with any Qs. The Air con needs some TLC as it sounds like a tractor but overall really enjoyed it!! Would we go back ??? Yeah definitely Read less