Beverly Hills Marriott

Beverly Hills, Los Angeles

Virgin rating

The hotel

You may feel quite the celebrity at this chic and funky Beverly Hills hotel. Grab one of the big round comfy sofas and relax by the heated outdoor pool or enjoy a bubbly dip in the whirlpool. The GREATROOM serves handcrafted cocktails and classic American food — and it’s up to you whether you eat in the restaurant, at the poolside lounge or on the patio. There’s even an outdoor fireplace to add a little extra cheer. And, when it’s time to hit the sack, your stylish room has plenty of thoughtful touches to wrap up your stay.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Close to all attractions including Rodeo Drive and the Beverly Centre shopping mall.

Hotel information

258 rooms. All with air-conditioning, flatscreen TV, WiFi*, iHome stereo system, mini-fridge, coffee maker, safe, hairdryer, iron and board. Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

The Great Room restaurant and bar (breakfast, lunch and dinner). Outdoor heated swimming pool and whirlpool. Fitness centre. Complimentary WiFi. Laundry/dry-cleaning facilities*. Limited room service*. Valet parking $51, plus tax per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (245)
  • Very good (219)
  • Average (104)
  • Poor (33)
  • Terrible (48)
Image of the Tripadvisor rating They Just Don’t Learn!!

Aug 3, 2022 KaiDC2

You would think that after a couple of years of Covid that when the hotel is finally getting full that the staff and the service should be up to speed. However this is not the case. There were no porters to help when I arrived with the suitcase. They used to have a very nice water urn with glasses etc. at the entry. They don’t have that anymore.… Read more
You would think that after a couple of years of Covid that when the hotel is finally getting full that the staff and the service should be up to speed. However this is not the case. There were no porters to help when I arrived with the suitcase. They used to have a very nice water urn with glasses etc. at the entry. They don’t have that anymore. They used to have glasses of champagne when you checked in they don’t have that anymore. They don’t provide newspapers anymore. The lounge used to have wine or some thing during cocktail hour. Now it has just, albeit , very good onion rings and french fries and taco chips but nothing else. Not even real glasses, cutlery or ice! When I asked what was happening they said it’s Covid. But seriously? Is that an excuse anymore? I don’t understand how this hotel could charge what they charge and consider themselves an upscale type of hotel with a service that is abysmal. Housekeeping did not clean my room until 4 pm The operators don’t answer the phones and they don’t provide anything to you. Get better service and value for your money elsewhere. This place has really gone down. The only good thing is the location. Read less
Image of the Tripadvisor rating Great Stay

Jul 16, 2022 420garyf Appleton, Wisconsin

Stayed July 11 - 15, 2022. Business stay. M Club open providing breakfast, mid day snacks, and lite dinner fair. Solid breakfast with options. Open 24 hr to grab drinks, yogurt, and fruit. Comfy bed, clean rooms. Great Valet service, very friendly and prompt. Attentive staff and helpful. Good follow up by management to ensure my stay went… Read more
Stayed July 11 - 15, 2022. Business stay. M Club open providing breakfast, mid day snacks, and lite dinner fair. Solid breakfast with options. Open 24 hr to grab drinks, yogurt, and fruit. Comfy bed, clean rooms. Great Valet service, very friendly and prompt. Attentive staff and helpful. Good follow up by management to ensure my stay went well. Read less
Image of the Tripadvisor rating Not Worth The Money!

Jun 17, 2022 ashero2016 Destin, Florida

First off. The hotel manager was NOT very nice. My AC broke on the first night and when I approached the manager she was not very sympathetic! No engineering on staff after hours so we were very uncomfortable the entire night. The sheets had stains on them and my room faced a wall! I spent 6 nights at the hotel and the best they could do was a… Read more
First off. The hotel manager was NOT very nice. My AC broke on the first night and when I approached the manager she was not very sympathetic! No engineering on staff after hours so we were very uncomfortable the entire night. The sheets had stains on them and my room faced a wall! I spent 6 nights at the hotel and the best they could do was a brick wall! They charged me for Valet even though I parked on the street (FYI Valet is $56 per night!!).In summary, find somewhere else to stay. Read less
Image of the Tripadvisor rating another lovely stay

Jun 9, 2022 westlinn Portland, Oregon

stayed here many times over the years. almost getting back to normal, elite lounge was open again. Bar and restaurant open again (bar was open only till 10pm while I was there, likely staffing issues). Everything else still the same. Happy friendly employees, will be back very soon!
Image of the Tripadvisor rating Okay But Not Great Stay

Jun 9, 2022 rwhitesf San Francisco, California

The hotel itself is tired and shows signs of wear. For example not all elevator buttons work. The rooms themselves lack sufficient drawer storage. The new wire-rim stand helped some but not enough (we've stayed at the hotel before). But what really stood out, in a not good way, was the downslide in basic services. We were on the sixth floor… Read more
The hotel itself is tired and shows signs of wear. For example not all elevator buttons work. The rooms themselves lack sufficient drawer storage. The new wire-rim stand helped some but not enough (we've stayed at the hotel before). But what really stood out, in a not good way, was the downslide in basic services. We were on the sixth floor and the elevator lobby had not been vaccumed for days despite the presence of crumbs all over the carpet. We did not get replacement coffee for our room after day two of our four-day stay and we were also shorted on towels, the last almost certainly the result of a "bean counter" mentality that wanted to provide the bare minimum. It took a call to the General Manager for me to get a call back from Lost and Found when I found that I may have left something in my room. You really got a sense of the hotel doing the bare minimum. The location remains great although the notion that anyone should pay $57 for parking is absurd (we found a way to deal with that, fortunately, but a way specific to us). So all in all I'd say that we had a pretty "meh" experience. I'd recommend the hotel based on location (and my wife would also add the pool) but that's about it. Wish I could be more positive as we really liked the hotel on our last stay, a year ago. But things seem to have gone downhill since then. Read less