Bijou

Union Square, San Francisco

Virgin rating

The hotel

Just minutes from Union Square and the Downtown district’s endless shopping and dining options, this remodelled historic hotel is in a busy city spot. It's great for getting your sightseeing fix and, of course a bit of retail therapy. When you feel the need to escape it all, head to the elegant lounge bar for a cocktail or a craft beer — and maybe a tasty seafood dinner.

Amenities

  • Bar
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in San Francisco’s downtown and financial district, on the corner of Eddy and Mason Streets. Just moments from Union Square’s attractions, including the Westfield Shopping Center.

Hotel information

65 rooms. All with HDTV, WiFi, telephone, iron and board, and safe. Standard Rooms have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximim 4 adults. Please note that rooms have a fan, no air-conditioning. 

Gibson restaurant and bar (open for dinner and drinks, Tue–Sat). Welcome glass of wine at check in. In-room spa services. Dry cleaning*. Room service*. Complimentary WiFi. Parking*

This hotel has a resort fee of $29.11 plus tax per room, per day (payable locally, subject to change)

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (195)
  • Very good (371)
  • Average (238)
  • Poor (99)
  • Terrible (59)
Image of the Tripadvisor rating Awful worst hotel ever

Aug 4, 2022 Clare B Epsom, United Kingdom

Awful Worst hotel in my life I've stayed in EVER DO NOT STAY HERE Arrived. Lift wasn't working and trip advisor guests have said this has been going on since JUNE. we were on 5th floor 4 cases and were told after a 24 hour trip if we didn't like it we could have our money bk by mercedes. The room in 3 days was not cleaned once despite… Read more
Awful Worst hotel in my life I've stayed in EVER DO NOT STAY HERE Arrived. Lift wasn't working and trip advisor guests have said this has been going on since JUNE. we were on 5th floor 4 cases and were told after a 24 hour trip if we didn't like it we could have our money bk by mercedes. The room in 3 days was not cleaned once despite putting a note on door saying please clean. Was told they missed it....twice. don't have a clue what 30 dollers resort fee per night plus 250 dollers deposit was for.... Should have paid us to stay there on top of that bar was not open And 250 deposit you do not get bk for 5 Days 4 of us in a room we had zero room to swing a cat Stairs as lift broken dated and dirty and never cleaned Awful Thanks bijou for ruining our experience of San Francisco you should be made up that you ruin holidays for what???? Read less
Image of the Tripadvisor rating Poor hotel, very dated

Jul 29, 2022 Richard H Leeds, United Kingdom

When we found this hotel on here it looked lovely! We booked it for our stay in San Francisco and then when we turned up the fun began! The hotel had a homeless man in a tent living outside playing music from a boom box all night and day who the hotel knew by name so he had probably been there a while. The lift wasn’t working so for my heavily… Read more
When we found this hotel on here it looked lovely! We booked it for our stay in San Francisco and then when we turned up the fun began! The hotel had a homeless man in a tent living outside playing music from a boom box all night and day who the hotel knew by name so he had probably been there a while. The lift wasn’t working so for my heavily pregnant wife 2 flights of stairs did not help! When we opened the door to the room we found that the lights were missing from the light holdings, and we had no running water in the shower! We changed rooms and ended up on a room facing the street so were treated to 24 hour boom box music all night! A shocking stay avoid this hotel as it is dated and clearly needs some work doing to it. On the positive it is in a good location with most things 10 to 20 minutes walk away Read less
Image of the Tripadvisor rating Great hotel

Jul 6, 2022 Chelsealeigh1688

This hotel was very cute and the staff was friendly. Unfortunately when we visited the elevator was broken and we were on the fourth floor. Other than the broken elevator the hotel was excellent. The beds are extremely bouncy.
Image of the Tripadvisor rating Interesting Hotel (Bad Area)

Jun 20, 2022 ilan f

The hotel is clean, and overall comfortable. Staff is very nice. Unfortunately the elevator was broken during my visit and the hotel is located next to a halfway house in a bad part of town. The staff friendly, but did not feel super safe entering and leaving the hotel.
Image of the Tripadvisor rating A bit disappointing as a business option

Jun 18, 2022 GFMblast Cleveland Heights, Ohio

I was very disappointed in the stability of internet services and speed. This must be improved. Hot breakfast (eggs and bacon were good quality, but consistency 30 min late in coming out. Frequent shouting on street a distraction at night.