Chelsea Hotel

Toronto, Canada

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Teen Club
  • Children's Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1675)
  • Very good (2867)
  • Average (2214)
  • Poor (957)
  • Terrible (585)
Image of the Tripadvisor rating disapointed

Dec 28, 2021 Robin B Toronto, Canada

This chain has a reputation for being fairly high end. It was average, Like a good Holiday Inn it was clean and comfortable but noting special. Longish wait to check in--could use more staff. I was there for my last cancer radiation so we splurged just down the street. Shouldn't have. Offering a bit of a discount for those in the area for… Read more
This chain has a reputation for being fairly high end. It was average, Like a good Holiday Inn it was clean and comfortable but noting special. Longish wait to check in--could use more staff. I was there for my last cancer radiation so we splurged just down the street. Shouldn't have. Offering a bit of a discount for those in the area for hosptal suff would have softened the blows. It is very convenient to hospital row and works ok for a one time celebration/treat. Ooverall it was meh. Won't bother again. Read less
Image of the Tripadvisor rating sad

Dec 21, 2021 stefpotts yyz

room dust layers on chair legs booby pins under chair so it had not been moved under bed fir balls and layer of dust on baseboard old furniture desk chair air was missing pieces back ripped cheap blac furniture really shows the wear holes in drapes black marks on the sheets nasty
Image of the Tripadvisor rating Exceeded My Expectations

Dec 17, 2021 Wander61482543189

Picked this hotel because of it's closeness to UHN. On checking in the front desk employee ANTHONY took the time and effort to find out why we were staying there and then modified out booking to give us an incredible value.
Image of the Tripadvisor rating Disgusting stay with blood on the comforter

Dec 13, 2021 KaitSh Sudbury, Canada

Absolutely would not recommend this hotel to anyone. When we arrived, our toilet was running and would not flush... the front desk told us they would contact maintenance and it took them 4 hours to come to our room to fix it. The man knocked for about 3 seconds and then CAME IN THE ROOM. Thank god we had just finished putting our clothes on. When… Read more
Absolutely would not recommend this hotel to anyone. When we arrived, our toilet was running and would not flush... the front desk told us they would contact maintenance and it took them 4 hours to come to our room to fix it. The man knocked for about 3 seconds and then CAME IN THE ROOM. Thank god we had just finished putting our clothes on. When we went to go to sleep, we noticed blood on the comforter which absolutely grossed us out and brought our attention to how uncleanly the room was with smear marks all over the head board that were not well cleaned up. One of the towels in the bathroom had (what looked like) mascara all over it (before we ever used it). Absolutely repulsive stay and the staff did not go out of their way to make us comfortable (didn't even switch us rooms). The ONLY part of this hotel we enjoyed was its close proximity to everything we wanted to do and it's convenient location to restaurants and entertainment. Read less
Image of the Tripadvisor rating Excellent stay during hospital visit

Dec 11, 2021 Shawn2244 Sault Ste. Marie, Canada

Whenever I have a hospital appointment downtown, I stay at the Chelsea. Always a pleasure. Great medical rate. Within walking distance of several hospitals including Hospital for Sick Children and St. Mike’s.