Elara, a Hilton Grand Vacation Hotel-Center Strip

The Strip, Las Vegas

Virgin rating

The hotel

An all-studio suite tower slap bang in the middle of The Strip, Elara, a Hilton Grand Vacations Club offers Las Vegas visitors the height of luxury. Seamlessly connected to Planet Hollywood Resort and Casino, there is literally no end of entertainment, including fabulous Broadway-style shows in sumptuous theatre surrounds, lively bars serving delicious cocktails and sophisticated nightclubs pumping music out into the early hours! It’s also connected to the Miracle Mile shopping complex, good news indeed for those in need of retail therapy. Take time out to relax beside the swimming pool and order a drink from the bar & grill. There’s also a 24-hour state-of-the-art fitness centre to keep the body beautiful as well as the Planet Hollywood Spa by Mandara offering treatments such as a Japanese silk booster facial and Hawaiian Wave 4-handed massage! In-between swimming, gaming and relaxing, there are plenty of restaurants nearby to visit serving everything from gourmet sandwiches to delectable Japanese cuisine. Just a short walk from the hotel, Koi Las Vegas is very trendy indeed or head to Strip House for juicy steaks and delectable deserts including a 24-layer chocolate cake – well, this aint called Sin City for nothing!

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

On The Strip, in the heart of Las Vegas.

Hotel information

Over 1200 rooms on 52 floors. All with air-conditioning, floor-to-ceiling windows, flat screen LCD HD TV with premium channels, kitchenette or kitchen with high-end appliances, telephones, WiFi*, safe, bathrobes, hairdryer, iron and board. Studio Rooms with 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites, sleeping maximum 4 adults.

2 Bedroom Suites, sleeping maximum 6 adults.

Lobby Bar, Poolside Bar & Grill, Starbucks in lobby. Swimming pool with private cabanas for hire*. Fitness centre*. Connected to the Miracle Mile shopping complex and Planet Hollywood Resort & Casino. Room service*. Laundry/dry-cleaning service*. Complimentary self-parking. Valet parking* (payable locally, subject to change).

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - WiFi - DVD Now with unlimited movies - 2 Starbucks coffees or 2 16oz bottles of water per day - 1-800/local calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stay: 2 nights for Sat arrivals only.

*Denotes local charge.

Minimum check-in age of 18.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4748)
  • Very good (2283)
  • Average (712)
  • Poor (355)
  • Terrible (263)
Image of the Tripadvisor rating Clean, comfortable,modern & great location but noisy w/ annoying sewer gas smell in the master bath.

Jul 24, 2022 makinsey05 Canton, Georgia

Clean, comfortable,modern and a great location but noisy with a annoying sewer gas smell in the master bath. Elara is very conveniently located 1 block off “The Strip” at Harmon Ave. The facility is a 50+ story high rise with floor to glass ceilings in every room. The staff was friendly although a little slow at check in. My only complaint with… Read more
Clean, comfortable,modern and a great location but noisy with a annoying sewer gas smell in the master bath. Elara is very conveniently located 1 block off “The Strip” at Harmon Ave. The facility is a 50+ story high rise with floor to glass ceilings in every room. The staff was friendly although a little slow at check in. My only complaint with this resort is the amount of noise we experienced. Although we stayed on the 34th floor of the resort. We were constantly bombarded with traffic noise, especially sirens from emergency vehicles. Additionally, we experienced a nasty sewer gas smell in the master bath our entire stay. The front desk clerk acted surprised initially when we mentioned this issue. However after explaining we had read it in previous reviews he acknowledged that it was a recurring problem that almost all high rises in Las Vegas were experience. Again not sure I believe this as I have stayed at other high rises in the area and not experienced this problem. I will give the resort a 4 star rating as it has a lot going for it. However I would likely not stay here again due to the noise and sewer gas smell I mentioned earlier. Read less
Image of the Tripadvisor rating BULLYING, LIES, AND NON-DISCLOSURE OF INFORMATION — STAYING AT THE HILTON ELARA IS LIKE DEALING WITH THE MAFIA.

Jul 18, 2022 saamao

BULLYING, INTERRUPTING, TALKING OVER ME, IMMEDIATELY DISMISSING MY VALID COMPLAINTS AS “YOU CAN FEEL THE WAY YOU FEEL” - This is the experience I had with Alex, the director of Guest Services. If you’re contemplating purchasing a Hilton Grand Vacations deal, read this first. My dealings with staff have been full of lies, omissions, and… Read more
BULLYING, INTERRUPTING, TALKING OVER ME, IMMEDIATELY DISMISSING MY VALID COMPLAINTS AS “YOU CAN FEEL THE WAY YOU FEEL” - This is the experience I had with Alex, the director of Guest Services. If you’re contemplating purchasing a Hilton Grand Vacations deal, read this first. My dealings with staff have been full of lies, omissions, and anxiety. My last dealings with ALEX, director of Guest Services, has been downright DISRESPECTFUL, MISOGYNISTIC, AND DISMISSIVE. I’m sure that a man would not have been disrespected way that Alex spoke to me. Having my grievances dismissed as “feelings” and not valid facts are the very tropes of sexism and misogyny. MY GRIEVENCES STARTED WHEN: 1. I checked into a 2-bedroom suite, and received a nice, renovated 1-bedroom suite, with an un-renovated studio next door. There is a conjoining door in the middle of the room that they claim makes it a "2-bedroom suite." Like, NO - They are two separate, unrelated rooms! 2. There was hair in and around the bathtub, dust on the lamps and couches, and it felt unsanitary. 3. When I checked out, I believe that housekeeping took my expensive cream that I accidentally left in the room, as I was denied a late check out, and was rushed to get out at 10am. But it was never turned into security. After 4 days of complaints and broken promises, finally my complaints were forwarded to Alex, director of Guest Services. 1. He called me without conducting any research on the situation. He did not speak with his staff, nor did he read the almost 50-75 text messages that had occurred back and fourth. 2. Yet, from the beginning of the call, he was dismissive. He said, “I don’t understand what is the problem. You received a 2-bedroom suite. From our end, we did nothing wrong.” He couldn’t understand why I was upset. Meanwhile, I referred to the staff as liars, because no one had followed through with me. 3. He threatened to “Report” me, if I continue to call the staff liars. I thought, “Report me to whom, exactly?” Was he talking about reporting me to the Hilton Police or the Las Vegas Police? I had no idea, but in reality, I should have “reported” HIM. [Note: Isn’t it weird to take such offense at calling them liars? There must be some truth behind that, right?] 4. When I called the front desk the next day about my missing item, I was told to fill out a form for Lost and Found.  Then I said, "can I just come back to the hotel and check Lost and Found?"  They said, "Oh yeah, just go to the security desk."  I went back to the hotel, and they're like, "Oh, we don't have a security desk.  You have to call them." I texted Customer Service, and BRAD WAS WILLING TO HELP ME. He reached out to Housekeeping and was awaiting a response. But when I asked Alex about it the following day, he refused to take further action: “There is a procedure where you have to fill out a form. You are not privy to any employee discussions, and I won’t take further action on that.” How convenient, right? So GOD FORBID YOU LEAVE SOMETHING IN THE ROOM THAT IS NOT TURNED IN TO SECURITY. IF HOUSEKEEPING TAKES IT, THERE IS NO RECOURSE! Again - another broken promise, or LIE, in any definition. It has been one week since my stay, it is clear that based on my experience, nothing will be resolved. Customer grievances are not handled properly, from bottom to top. Not to mention, wouldn’t they want to actually do what they can to gain new paying customers? BY THE WAY: HOUSEKEEPING, WIFI, AND TRAVEL TO THE TIMESHARE PRESENTATION ARE NOT INCLUDED. IF HILTON PROMOTIONS CALLS YOU TO BOOK A 3-NIGHT GETAWAY AT ANY OF THEIR RESORTS, OR TRIES TO CONVINCE YOU TO BUY A TIMESHARE, TAKE THIS REVIEW INTO CONSIDERATION. By far the WORST travel I’ve ever experienced. I’VE HEARD SO MANY MORE POSITIVE THINGS ABOUT MARRIOTT. Read less
Image of the Tripadvisor rating A mixed bag.

Jul 16, 2022 russellt785 Prudhoe, United Kingdom

A mixed bag. Great location. Clean and modern. Well organised. Minor maintenance issues dealt with super fast. Good sized rooms with plenty of tech and well equipped kitchen. Pool v disappointing. When open it was a competition between various sound systems. So loud there was little chance of relaxation unless gangsta rap is your thing. … Read more
A mixed bag. Great location. Clean and modern. Well organised. Minor maintenance issues dealt with super fast. Good sized rooms with plenty of tech and well equipped kitchen. Pool v disappointing. When open it was a competition between various sound systems. So loud there was little chance of relaxation unless gangsta rap is your thing. Also too few beds or shade. Advertised 24 hours facilities often found closed. Reception v vague and lacking information. Endless up selling to the vacations (ponzi) scheme. Room v noisy as it faced into the car park. Our mandatory presentation was a waste of time and negatively affects the reputation of the Hilton brand imho. Read less
Image of the Tripadvisor rating Amazing Vacation

Jul 10, 2022 josefinat779 Bonita, California

Visiting Las Vegas is amazing. But visiting Vegas and staying at the Elara is a great vacation. We had beautiful views from our suite. The place was very clean. The staff were very welcoming and helpful.
Image of the Tripadvisor rating Avoid this place at all costs!!!!

Jul 10, 2022 kristofeLondon London, United Kingdom

Avoid at all costs. We stayed here for two nights over the weekend, one hour to check in as the front desk has no clue and put new starters on the check in! The bags didn’t arrived and when they did it was just one bag so we had to go down and get them ourselves. The rooms was not cleaned and we was not told this at check in based on apparently… Read more
Avoid at all costs. We stayed here for two nights over the weekend, one hour to check in as the front desk has no clue and put new starters on the check in! The bags didn’t arrived and when they did it was just one bag so we had to go down and get them ourselves. The rooms was not cleaned and we was not told this at check in based on apparently the member of staff being a new starter so they put her on the night shift!! I can not believe they have untrained staff in this hotel. The services was a no go and we then after all of the issues asked for a later checkout since we had so much time wasted because of their own incompetence and was declined even tho I know the hotel was only at 50% I will never stay here again this place need a full retaining in service standards. Don’t waste your time here guys. Read less