Fairfield Inn & Suites by Marriott Penn Station

Midtown, New York

The hotel

If you’ve come to New York to explore, you’ve come to the right place – the entrance to Penn Station is less than 100 yards from the Fairfield’s front door! Alternatively, you can walk to all main attractions, of which there are numerous nearby. A great place to base yourself, the Fairfield offers modern, well-equipped accommodation and deluxe amenities. A unique feature is the Rooftop Observatory with unobstructed views of Midtown Manhattan – grab a drink from the bar, kickback and simply soak up the vibe surrounding you. A complimentary hot breakfast gets each day off to a perfect start and for lunch and dinner there are eateries galore just a stone’s throw away. Guest satisfaction is of the utmost important to staff ensuring a happy atmosphere all round!

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

On West 33rd Street, within walking distance of Penn Station and Madison Square Garden. Also nearby are Macy’s and Times Square. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

239 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, tea/coffee maker, safe, hairdryer, iron and board. Standard Rooms are 230 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Standard Double Rooms are 225-255 sq ft with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary hot breakfast available. Skyline Lounge & Bar (rooftop bar, open seasonally). Fitness centre. Complimentary WiFi. Coin laundry*. 24-hour reception*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

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One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (942)
  • Very good (685)
  • Average (169)
  • Poor (47)
  • Terrible (32)
Image of the Tripadvisor rating Daughters 21st birthday stay.

Jan 17, 2022 Karen S Ballymena, United Kingdom

Absolutely brilliant hotel, we stayed in room 1702, it was a lovely room, serviced everyday, the hotel breakfast was lovely, the guy Role in the breakfast area in the morning was so sweet, also the guy who took our bags today 17/01/2022 to put in the luggage room before 2, was so so friendly, hotel is in such a good location, we loved every minute… Read more
Absolutely brilliant hotel, we stayed in room 1702, it was a lovely room, serviced everyday, the hotel breakfast was lovely, the guy Role in the breakfast area in the morning was so sweet, also the guy who took our bags today 17/01/2022 to put in the luggage room before 2, was so so friendly, hotel is in such a good location, we loved every minute of our stay, really can't wait to come again, thank you so much. Read less
Image of the Tripadvisor rating Loved the Fairfield Inn!

Jan 1, 2022 Gautam R Laurel, Maryland

Excellent hotel to explore NYC! Driving here was Easy - only a couple minutes from the Lincoln Tunnel. Easy, convenient parking right next to the hotel. The rooms are new and have everything you need, including complimentary coffee. For the first time since the start of the pandemic, there was housekeeping service during our stay! Yay! The… Read more
Excellent hotel to explore NYC! Driving here was Easy - only a couple minutes from the Lincoln Tunnel. Easy, convenient parking right next to the hotel. The rooms are new and have everything you need, including complimentary coffee. For the first time since the start of the pandemic, there was housekeeping service during our stay! Yay! The complimentary breakfast was fabulous. Breakfast sandwiches, bacon, sausages, cereal, bagels, and muffins. The hotel is < 1 block from Penn Station, and easy access to all the metro stops in the city. We found the front desk staff helpful. The view from the roof was nice as well. We arrived at 11:30, and one of our 3 rooms was ready, and they let us check in and store our luggage there. Read less
Image of the Tripadvisor rating Problem with visit. Need help

Dec 6, 2021 Phishflyer32

Has a few issues with my visit. Staying again end of year and need manager to call me. I’ve called twice and still no call back. I am a platinum member and would expect more. Please contact me at your earliest convenience
Image of the Tripadvisor rating Great Location, Terrible Customer Service

Nov 23, 2021 nancy182017 Columbia, Maryland

We recently booked for weekend of November 14 as great location when coming into the city on Amtrak. Two hours before arrival, we received an email from the hotel that we were relocated to Holiday Inn Express. This was a decent hotel but definitely a downgrade, much smaller, not a King room as requested. We had reservations for weekend for two… Read more
We recently booked for weekend of November 14 as great location when coming into the city on Amtrak. Two hours before arrival, we received an email from the hotel that we were relocated to Holiday Inn Express. This was a decent hotel but definitely a downgrade, much smaller, not a King room as requested. We had reservations for weekend for two nights we made months ago. The next day we headed out to breakfast and came back to the hotel to get ready for a broadway show. We found we were locked out of our room including all of our belongings and medications. The front desk at Holiday Inn Express stated our relocation was for only one night. In the initial email we were never told this was for one night. We were forced two hours before a matinee to grab a cab and relocate back to Fairfield Inn with limited time to get ready for the show. We spoke to the manager who agreed we were never informed the relocation was for one night and then went on to give a multitude of excuses. I advised the combination of being relocated and downgraded and then locked out of a room was totally unacceptable! I contacted Customer Care and gave extensive details. We were reimbursed for both nights but I still wanted to discuss this terrible experience prior to ever using Marriott again. I did get a call back from a hotel manager, the same one who sent the unprofessional email about the relocation and he also just gave ridiculous excuses and did not even appear to have all of the correct information about this debacle. I am still waiting for a response from customer care but told it may take an additional ten days? Just wondering if they have a great deal of complaints to deal with. I am very disappointed in Marriott's customer service and lack of decent response. A reimbursement is only the beginning as they need to know that this is unacceptable all around. Read less
Image of the Tripadvisor rating Clean, easy and friendly

Nov 18, 2021 509charlye Hertfordshire, United Kingdom

This hotel is everything you need in NY. It’s clean and staff are friendly and helpful. The location is great. Breakfast was decent. As a few others had said it’s a bit strange you can’t eat in the breakfast lounge and have to eat in the lobby or in your room but I was always down for breakfast for about 7am and there was plenty of seating. The… Read more
This hotel is everything you need in NY. It’s clean and staff are friendly and helpful. The location is great. Breakfast was decent. As a few others had said it’s a bit strange you can’t eat in the breakfast lounge and have to eat in the lobby or in your room but I was always down for breakfast for about 7am and there was plenty of seating. The downside is the elevators (again as others had said) there was always at least 1 out of order. We was only on the 5th floor so a lot of the time we would just walk down but it’s a long walk up! Overall, very pleasant stay. Read less