Grand Hyatt San Francisco

Union Square, San Francisco

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: 100% non smoking hotel.

Please note:  Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2925)
  • Very good (2119)
  • Average (740)
  • Poor (262)
  • Terrible (197)
Image of the Tripadvisor rating Comfortable!

Jan 21, 2022 JonathonJohnny Hong Kong, China

Perfect location, it was nearby all of the sites I needed to visit during my stay. The facilities were clean and the staff were welcoming. I only wish there were more dining options inside the hotel; as I was trapped in my room for a while on a conference call & the front desk was unable to send me up any food I ordered via UberEats. Room service… Read more
Perfect location, it was nearby all of the sites I needed to visit during my stay. The facilities were clean and the staff were welcoming. I only wish there were more dining options inside the hotel; as I was trapped in my room for a while on a conference call & the front desk was unable to send me up any food I ordered via UberEats. Room service would have been a plus— small critique, there! Larger shower/bath tub area would be great too. Otherwise, great stay. 8 outta 10 for this Grand Hyatt location. Read less
Image of the Tripadvisor rating Beautiful and luxurious hotel!

Jan 18, 2022 causor2004

Beautiful hotel in the heart of San Francisco. Gorgeous views, clean and spacious suite. We did run into a mini problem on the day of check in, the room we requested, was not available til an hour after regular check in. Since we were staying for an event we needed the room early, so the staff was able to switch our room to a smaller suite but we… Read more
Beautiful hotel in the heart of San Francisco. Gorgeous views, clean and spacious suite. We did run into a mini problem on the day of check in, the room we requested, was not available til an hour after regular check in. Since we were staying for an event we needed the room early, so the staff was able to switch our room to a smaller suite but we made it work. Read less
Image of the Tripadvisor rating One outstanding employee, and a GM from hell

Jan 18, 2022 taramayorga Las Vegas, Nevada

This Hotel has one outstanding employee name Lyle and a GM that is less desirable to say the least. They need to work on some security issues with the front entrance , but the hotel is extremely clean and for San Francisco, the areas kept very clean around it.
Image of the Tripadvisor rating Fantastic

Jan 17, 2022 Voyage705837

Everyone at the hotel was friendly and helpful. The bartender was wonderful. The valets and bellmen were incredibly helpful. The entire hotel was very clean. We loved the night view from our room. We wanted some good Chinese food and do to a little shopping. Everything was close enough to walk.
Image of the Tripadvisor rating Good

Jan 15, 2022 hy002 Washington DC, District of Columbia

Good enough and I really enjoyed it. Also I will come next trip too. Service, cleanliness, value, location, sleep quality, rooms, etc everything is perfect and lovely. However, not serving breakfast and charging computer printing service is bad.