Intercontinental Chicago

Chicago, USA

Virgin rating

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Perfect location for shopping on the world-famous Magnificent Mile with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

792 guest rooms. All with air-conditioning, HDTV, WiFi access*, bottled water, Keurig K-Classic coffee machine, iHome phone dock and speaker, Agraria Home™ bath amenities, bathrobes, mini-bar*, hairdryer, safe and iron and board. Classic Guest Rooms are 300 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Michael Jordan's Steak House (locally sourced ingredients, open for lunch and dinner). Center Court (buffet brucnch). ENO (wines and cheese from around the world) . Starbucks®. Room service*. Indoor swimming pool. 24-hour fitness centre*. Spa Intercontinental*. Laundry/dry-cleaning service*. Concierge. Valet parking $71 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3385)
  • Very good (1916)
  • Average (739)
  • Poor (312)
  • Terrible (214)
Image of the Tripadvisor rating Chicago Comfort

Aug 6, 2022 Bollysam

Intercontinental Brand has been in the forefront whenever we travel. Trust the brand and it’s quality! Location of this property was great! Was attending a conference across the street at Marriott. Was very convenient. Public areas need upgrade (Carpets etcc) Rooms at the Exex tower are better. We were moved from the Grand Tower to Exec Tower.… Read more
Intercontinental Brand has been in the forefront whenever we travel. Trust the brand and it’s quality! Location of this property was great! Was attending a conference across the street at Marriott. Was very convenient. Public areas need upgrade (Carpets etcc) Rooms at the Exex tower are better. We were moved from the Grand Tower to Exec Tower. Grand tower rooms needs work. Breakfast was good. Overall a good experience. Will come back for the location and for the brand. Love the IHG Boston property! Read less
Image of the Tripadvisor rating had to settle

Aug 6, 2022 losarig Miami, Florida

the room i chose in 3rd party, was not honored at time of check in, i had to settle for a king size four people, promise rollaway beds that later were unable to be provided, 3 calls 3 different stories, sleeping arrangements that were uncomfortable
Image of the Tripadvisor rating Just okay

Aug 6, 2022 AmericanPhotographer Prescott, Arizona

We have been staying at this hotel for a couple years now. Since the pandemic started, the quality and the hospitality went down hell. Rooms are good but very outdated. Food was very bad. As a diamond member, we rarely get great upgrades like we used to in the past.
Image of the Tripadvisor rating Exceptional Staff and Service

Aug 5, 2022 289brettk Seattle, Washington

The reason I am a Diamond Elite Ambassador is because of the exceptional level of service I consistently receive from IHG properties. Fredy and Mark are exceptional and exemplify the reason I continue to be loyal to this brand year after year. Thank you for taking my stay from great to amazing!
Image of the Tripadvisor rating Perfect place for friendversary

Aug 5, 2022 Heaven18666666 Chicago, Illinois

Had a wonderful time with old friends. Loved the breakfast, pool, workout room and our hotel room. Definitely recommend. Service was stellar. Great location for taking advantage of the many adventures Chicsgo offers