Intercontinental Chicago

Chicago, USA

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Perfect location for shopping on the world-famous Magnificent Mile with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

792 guest rooms. All with air-conditioning, HDTV, WiFi access*, bottled water, Keurig K-Classic coffee machine, iHome phone dock and speaker, Agraria Home™ bath amenities, bathrobes, mini-bar*, hairdryer, safe and iron and board. Classic Guest Rooms are 300 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Michael Jordan's Steak House (locally sourced ingredients, open for lunch and dinner). Center Court (buffet brucnch). ENO (wines and cheese from around the world) . Starbucks®. Room service*. Indoor swimming pool. 24-hour fitness centre*. Spa Intercontinental*. Laundry/dry-cleaning service*. Concierge. Valet parking $71 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3252)
  • Very good (1878)
  • Average (715)
  • Poor (302)
  • Terrible (203)
Image of the Tripadvisor rating Super Hotel

Jan 20, 2022 leanneg741 Bloomington, Indiana

Really enjoyed our stay here. The location is perfect, close to shopping, good restaurants and sightseeing. The beds and pillows are super comfortable. Breakfast was delicious with a great selection I’d highly recommend. Staff always helpful and friendly. Will visit again for sure.
Image of the Tripadvisor rating Weekend on Mag Mile

Jan 19, 2022 ajgd2022 Freeport, Illinois

Intercontinental Chicago never disappoints, great amenities and staff make it a pleasure to stay every time. Easy walk to great shopping, pubs, and restaurants, including MJ's steakhouse onsite. Guest suites are the largest and best appointed for the price in this area.
Image of the Tripadvisor rating Beautiful hotel with amazing staff and a great location!

Jan 18, 2022 ChristopherDF96

Amazing staff, clean and cozy rooms! Great location a handful of places are within walking distance. Beautiful hotel , will definitely have to stay here again in the future whenever we are in Chicago!
Image of the Tripadvisor rating Good hotel, Not so great staff

Jan 15, 2022 rasingh2004 Los Angeles, California

The hotel itself is great. But, the hotel is understaffed and I waited 30 minutes to both check in and check out. The hotel also wasn’t able to provide us with the room we booked, and did not offer to refund the $15 per night resort charge given the issue. Eva the manager, was equally unwilling to help us so although I like the property itself, I… Read more
The hotel itself is great. But, the hotel is understaffed and I waited 30 minutes to both check in and check out. The hotel also wasn’t able to provide us with the room we booked, and did not offer to refund the $15 per night resort charge given the issue. Eva the manager, was equally unwilling to help us so although I like the property itself, I would not stay here again. Read less
Image of the Tripadvisor rating Chicago January 2022

Jan 14, 2022 audraw626

The location of the hotel was Great. Within walking distance to lots of wonderful restaurants, shopping, the river walk, Navy Pier, Millennium Park. We were able to check in early and a late check out was no problem! It was a wonderful trip and the hotel helped make it such a great trip.