Marriott Marquis New York

Midtown, New York

The hotel

Bright lights, the city that never sleeps, and the most iconic skyline in the world. When you stay at the Marriott Marquis, you’re just steps away from it all. With New York’s only revolving restaurant, you can sip on a cocktail and watch the world go by below. Grab some food on the go from Starbucks® before heading out into the city. And when you need to get some down time from the urban jungle, head to your room or family suite for some rest and relaxation.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

On West 46th Street and Broadway, in New York's Times Square. A 10-minute walk to the Rockefeller Center, 15 minutes to the Empire State Building, 15 minutes to Central Park. Transfer time from John F. Kennedy International Airport: 55 minutes.

Hotel information

1966 rooms and suites. All with air-conditioning, TV, alarm clock, tea/coffee-making facilities, iron and board, hairdryer, and bathroom amenities. Marquis Deluxe Rooms are 385 sq ft and have 1 king-size bed or 2 double beds, plus sofa bed, sleeping maximum 4 adults or 2 adults and 3 children. 

Superior Rooms are 385 sq ft and have views of Times Square, with 1 king-size bed or 2 double beds, plus sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Premier Rooms are 480 sq ft and have 1 king-size bed plus sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Deluxe King/Double Suites are 727 sq ft, are on high floors, and have a separate living room, with 1 king-size bed or 2 double beds, plus sofa bed, sleeping maximum 5 adults or 2 adults and 4 children. 

Premier Suites are 722 sq ft and have a separate living and dining room, with 1 king-size bed plus sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Family Connector Rooms are 860 sq ft and are two connecting rooms. The first room has 1 king-size bed and the second room has 2 double beds, plus sofa bed, sleeping maximum 6 adults or 2 adults and 5 children. 

Family Deluxe Connector Rooms are as above, but are slightly larger at 890 sq ft. 

Family Suite Connector Rooms are 997 sq ft and have a separate living room, the first bedroom with 1 king-size bed, and the second bedroom with 2 double beds, plus sofa bed, sleeping maximum 7 adults or 2 adults and 6 children. 

The View Restaurant (NYC's only revolving restaurant, open for dinner and Sunday brunch). The View Lounge (revolving bar). Broadway Lounge & Terrace (open for dinner). Crossroads American Kitchen & Bar (American food, open for breakfast, lunch and dinner). Starbucks®. Fresh Bites (on the go). All-day in-room dining with Freshbites*. 24-hour fitness centre. Concierge. Complimentary WiFi in lobby and public areas. Valet parking $90 plus tax, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5970)
  • Very good (4589)
  • Average (1581)
  • Poor (598)
  • Terrible (470)
Image of the Tripadvisor rating Excellent stay, large room by NYC standards and fantastic location

Jan 21, 2022 maweberpa PA

This was our first time staying at the New York Marriott Marquis and I was quite worried based on the recent reviews. We had an excellent stay and will definitely stay here the next time we want to be close to the theater district. The room was well appointed and all the staff we interacted with were extremely friendly. We booked a renovated king… Read more
This was our first time staying at the New York Marriott Marquis and I was quite worried based on the recent reviews. We had an excellent stay and will definitely stay here the next time we want to be close to the theater district. The room was well appointed and all the staff we interacted with were extremely friendly. We booked a renovated king room under the AAA parking rate of $452/night including taxes, fees and valet parking (which is $80/day). There is also a $30 resort fee, which can be applied to meals in the hotel. The room is around 400 sq. feet and includes a sofa, refrigerator and single cup coffee maker. There are cheaper hotels in the area, but the rooms are half the size. For the size and amenities, we felt this was a good rate. We were on the 24th floor and had a partial view of time square. I thought the view was fine (we could see the GMA studio from our window) and I was glad we did not pay the extra $100/night for an upgraded view. Some of the restaurants were closed and the hours are limited for the open ones, but the meals we had at Revel & Rye were good. We also had a good experience with room service (items were brought within 15 minutes). We did not use the fitness center, but it appeared to be well equipped. The system they have for the elevators is really unique and works very well. The only issue is you can’t change your mind about going to the front desk/restaurant floor once you’ve already selected ground floor. We had initially only booked one night because we were so unsure about the hotel. Once we got to our room we quickly decided to add a 2nd. This is a great hotel and will definitely be our choice next time we’re in town for a show due to the room size and location. Read less
Image of the Tripadvisor rating This hotel gets better and better on every visit!

Jan 18, 2022 EmilyL95765 Richmond, Virginia

Fourth time at this Times Square hotel and it just gets better and better every time! The beds are comfortable, excellent pillows, clean rooms, yummy, hot breakfast, clean common areas. Covid safety measures in place! Security in place! Not a full house due to Covid as well as winter weather, but we enjoyed the first class service! All the… Read more
Fourth time at this Times Square hotel and it just gets better and better every time! The beds are comfortable, excellent pillows, clean rooms, yummy, hot breakfast, clean common areas. Covid safety measures in place! Security in place! Not a full house due to Covid as well as winter weather, but we enjoyed the first class service! All the staff was very helpful. So close to so many theaters it is the perfect location for visitors to NYC. My only complaint would be that they continue serving breakfast until 10am instead of 9:30. I look forward to my next trip. Read less
Image of the Tripadvisor rating Amazing surprise!

Jan 16, 2022 EvelynWilliams205 Atlanta, Georgia

More than expected!! Great hotel in Great spot in the heart of New York. Nice and clean rooms and kind and gentle staff. Thanks for the amazing service. Hope we have stayed longer. We will definitely visit again.
Image of the Tripadvisor rating Theater District Convenience

Jan 15, 2022 703deenap Long Island

We decided to stay here last minute, as we were coming in to see a show and did not feel like driving home. The Marriott seemed like the easiest option. While I have been inside this hotel numerous times, I have never stayed here. I was very pleasantly surprised with the room. It was a nice size for NYC. The lighting was very good for a hotel room… Read more
We decided to stay here last minute, as we were coming in to see a show and did not feel like driving home. The Marriott seemed like the easiest option. While I have been inside this hotel numerous times, I have never stayed here. I was very pleasantly surprised with the room. It was a nice size for NYC. The lighting was very good for a hotel room and it was very clean. A small, but very nice feature was that the outdoor weather conditions showed up on the thermostat. I was expecting a barren room with no soap or towels, based on previous reviews, so I was thrilled to see these items. Sad, how my expectations have changed during Covid! The elevator system in the hotel is very fun. You scan your room key, hit a button telling them where you want to go and then are assigned to an elevator. We only had to share an elevator with another group one time. The staff at the hotel is the problem. They are not welcoming and no efforts were made to make us feel like valued guests. When we checked in, they did not explain anything about amenities, restaurants, the gym, etc. Upon returning to the hotel around 11pm, we wanted some bottles of water. I was told “you can try the gift shop but it’s closed,” and the man walked away. Finally I asked the front desk and they gave me 2 tiny bottles of water. No smile, no “no problem” nothing- just begrudgingly handed them over. In the morning we wanted room service but the menu was too limited and they blamed Covid. I then asked for a later checkout and the lady on the phone from the front desk shouted into the phone “you can have an extra hour.” Not really the way to keep loyal Bonvoy members, especially as it was clear the hotel was largely empty. We were told to call for our car 45minutes before we needed it(which is an insane amount of time even for the city.) it took 1hr15 minutes for the car to arrive. We stood there waiting for it, well because we could not get a later check out time. If you are going to take so long to get my car, you might consider letting me keep the hotel room for a bit longer. Overall this is a solid choice if you want to stay in the theater district. However, there are plenty of other options and I would be curious to see if their staffs are friendlier than the staff at the Marriott. Perhaps I will find out next time I need to stay in the area. Read less
Image of the Tripadvisor rating Bad management tanking this place -- ugh!

Jan 10, 2022 6530bx4 Plesant Prairie, WI

This was once a nice, friendly hotel which was a respite on Times Square. Not just for lodging for also for meetings and a place for dinner in between Broadway shows. Helpful staff directed guests at all levels. Not any more. The current management -- which should be canned -- is tanking this place into the toilet. They have forgotten that… Read more
This was once a nice, friendly hotel which was a respite on Times Square. Not just for lodging for also for meetings and a place for dinner in between Broadway shows. Helpful staff directed guests at all levels. Not any more. The current management -- which should be canned -- is tanking this place into the toilet. They have forgotten that this is the HOSPITALITY industry. The heart and soul of this place has been gutted to the point where it's no better than a Holiday Inn in Muscatine -- and likely worse. The absence of hospitality was missing from the moment we walked into the door. No, we don't mind the Covid protocols but to say the staff acted like, "We're doing you a favor by being here" would be untrue -- they were worse than that. Nothing was done to be welcoming. Nothing. It was exactly the opposite. To understand how bad this is you need to balance that with how good it once was. And, as noted, that is the problem. We used to enjoy the Saturday night dinner between shows and the prime rib and other specials. No more. Now it's the overpriced "Revel and Rye" which if I compared it to a Denny's would be an affront to Denny's. The once classy 8th floor restaurant and lounge has been turned into a noisy and garish establishment that is more like an old Holiday Inn somewhere other than New York -- well, worse than that. This is the Marriott Marquis in Manhattan and should act like Manhattan, not Muscatine. The blaring attempt to be some type of disco was eclipsed only by the paucity of menu options. There aren't any healthy choices on this menu and only just one choice of an overpriced burger. (They do serve a gargantuan side of fries with a Lilliputian cup of ketchup. They could cut the former in half and double the latter.) That's right -- just one hamburger and nothing to write home about. The prime rib and other specials are gone. The service and dessert were both good but that doesn't make up for how the incompetent management decimated a once good place. Whatever class and elegance that existed in the past is gone and replaced by something so bad that it's indescribable. They would be better off leasing the space to a Shake Shack or something like that. The management -- incompetent, inhospitable and useless -- needs to go. From the top on down they are ruining a once great place to the extent that Marriott should revoke the franchise. Maybe they could bring in some people from Muscatine to run the place. At least they might understand what hospitality means. The people there now don't. Read less