Westin New York Grand Central

Midtown, New York

Virgin rating

The hotel

Thanks to its amazing midtown Manhattan location, this brand spanking new Westin hotel places guests right at the action-packed heart of NYC with a full quota of modern amenities and features to ensure your stay is one to really remember.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access*, safe, one-cup coffee maker with Starbucks® coffee, Westin Heavenly Bed®, iron and board, mini-bar*, bathrobes and hairdryer. Traditional Rooms are 310 sq ft and offer picturesque views of the city with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium King Rooms are 350 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

THE LCL: Bar & Kitchen (open for breakfast, lunch and dinner). WestinWORKOUT® Fitness Studio. WiFi access*. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi in lobby and public areas. Babysitting service*. Valet parking $65 plus tax per day (payable locally; subject to change).

Resort fee includes:- A choice of one sit-down breakfast or one 'grab and go' breakfast per room per day - Two glasses of house wine, beer or select cocktails per day - $20.00 Dry Cleaning Credit per day (not accumulative) - Citi Bike pass for two, per day - Yoga class for one at local studio, per day - Enhanced WiFi access - Local, long distance and international calls from guest room. Resort fee and inclusions are subject to change and availability. 

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2547)
  • Very good (1956)
  • Average (685)
  • Poor (296)
  • Terrible (269)
Image of the Tripadvisor rating Pleasant stay!

May 11, 2024 MikeJet88 Washington DC, District of Columbia

I just completed an overnight stay at the Westin GCT and had a pleasant experience. From check-in to check-out, the staff were courteous and helpful. My Platinum Elite status was recognized at check-in, leading to an upgrade. The hotel is located just blocks from GCT and steps away from a variety of attractions, shops, and restaurants. The room… Read more
I just completed an overnight stay at the Westin GCT and had a pleasant experience. From check-in to check-out, the staff were courteous and helpful. My Platinum Elite status was recognized at check-in, leading to an upgrade. The hotel is located just blocks from GCT and steps away from a variety of attractions, shops, and restaurants. The room was comfortable with coffee/teamaker. Highly recommended! Read less
Image of the Tripadvisor rating Great location; consistent business experience

May 8, 2024 Ian M

Consistent experience; great location; fresh and clean. Have stayed here many time for various business trips and it’s the same no matter time of year or room I receive. Front desk staff and restaurant staff, especially Erica (front desk), are always welcoming and remember returning desks.
Image of the Tripadvisor rating Great location and Concierge Eve

May 5, 2024 DadLife1 United States

Nice hotel. Pros- Nice checkin by Mariama. We were hoping for an early check in but was not available which is totally understandable as it wasn’t 4pm. . She blocked us to a vacant room and asked HSK to rush it. Concierge Eve was a rockstar. She made a great dinner suggestion and even sent my son some fun coloring activities to do. She was… Read more
Nice hotel. Pros- Nice checkin by Mariama. We were hoping for an early check in but was not available which is totally understandable as it wasn’t 4pm. . She blocked us to a vacant room and asked HSK to rush it. Concierge Eve was a rockstar. She made a great dinner suggestion and even sent my son some fun coloring activities to do. She was always saying hello when we walked by. Such a kind soul. The gym was great. Loved the Peloton bikes, cold towels, and water machines. Room was super clean and HSK staff was so nice. We were in suite which was very comfortable. Little bit of a line for breakfast but it moved fast and the staff never stopped smiling. The nighttime HSK (maybe Rick) helped set up our sofa bed. Super kind. Bell staff really worked hard to secure taxis. Great location for Subway. Cons- The app was not very good. Never was able to get mobile key or order from it. Highly recommend this hotel. Read less
Image of the Tripadvisor rating 5* from start to finish

May 3, 2024 david c

I have travelled the world with my partner as a singer/entertainer on cruise ships. We now travel for pleasure since retirement. This hotel is the best we've ever stayed at in New York. What made this experience extra special was Thomas behind reception, from when we arrived to when we left. A first class gentleman through and through, he made us… Read more
I have travelled the world with my partner as a singer/entertainer on cruise ships. We now travel for pleasure since retirement. This hotel is the best we've ever stayed at in New York. What made this experience extra special was Thomas behind reception, from when we arrived to when we left. A first class gentleman through and through, he made us feel so welcome, we will definitely return, and recommend this hotel wherever we go. Thank you Pamela and Dave Read less
Image of the Tripadvisor rating Thanks Mariama

May 3, 2024 Andrew H

Awesome service. Great room and stellar experience. Shout out to Mariama for accommodating us for an early check in and being super helpful.