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Exclusive offer for Saga customers

Exclusive offer

Exclusive offer for Saga customers

We've teamed up with Saga to bring you a fantastic range of benefits when you book a Virgin Holiday.

Choose 2 out of the following 3 exclusive extras:

  • Free airport parking - for up to 16 days
  • Free airport lounge - start your holiday in style with access to our exclusive v-room lounge (other lounge options available at other airports)
  • Free airport hotel - turn up to the airport refreshed after an overnight stay at an airport hotel the night before you travel.

Rendezvous, St Lucia

Rendezvous, St Lucia

Have you considered the superb couples-only Rendezvous in St Lucia? This recently refurbished all- inclusive resort offers incredible value with all watersports including diving and waterskiing included! It boasts a lazy river pool with wading pools, a beautiful rockery garden and a lovely Spa in The Water Garden where couples can indulge in some well earned pampering. The new beachfront Malabar restaurant adds even further choice of excellent dining - all included of course.

How to claim

To claim your exclusive Saga benefits* call one of our experts on 0844 557 3918 or visit one of our stores and quote SAGA
* Please note these benefits are not available to customers that book online.

About us

Created in 1985, Virgin Holidays is an award-winning travel company offering bespoke travel experiences right across the globe. We’re passionate about creating perfect holidays, and giving reliably outstanding service, every step of the way. Whether you are looking for a USA city break, a relaxing Caribbean beach holiday or a touring holiday with a twist you can be sure you are in the safest of hands.

Terms and conditions

Saga customers are entitled to any two of the following three offers when booking their Virgin Holiday Package.

1. Free v-room entry at Manchester airport for all persons on the booking, entry is subject to availability and is for use up to 3 hours prior to scheduled flight departure. Entry excludes alcoholic beverages. 
Or
Free standard entry at No 1 Lounge at Heathrow, Gatwick or Manchester airports Entry is subject to availability and is valid on day of departure only.

2. Standard offsite airport parking at Gatwick, Heathrow or Manchester airport for the duration of your holiday up to a maximum of 16 days. 1 vehicle allocated per room in resort booked. (upgrading to other car parking options including meet and greet is not possible).

3. Free Airport Hotel (From selected list at Gatwick, Heathrow and Manchester) the night before you travel for all persons on the booking (based on basic room type with no option to pay to upgrade the room). The amount of rooms booked at the hotel will be consistent with the amount of rooms booked in your resort where possible.

Bookings must include flights from the UK plus accommodation. This offer is valid only for holidays departing within 11 months of the booking date. All offers are subject to availability and must be added to new bookings made at the time through either the dedicated promotions phone line on 0844 557 3918 or within our dedicated retail stores at (http://www.virginholidays.co.uk/contact-us/retail-stores) quoting ‘Saga’ . Offers are subject to change and cannot be used in conjunction with any other offer, promotion or discount unless specified. Offer valid for Virgin Holidays and Virgin Holidays Worldwide Journeys, and excludes all other divisions of the Virgin Holidays Group (Virgin Holiday Cruise), for definition visit virginholidays.co.uk/ourfamily.

All calls charged at 5p per minute at all times from a BT landline including VAT. Charges may vary from other networks or mobile networks. ATOL protected (2358) and ABTA (V2043).

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I'm currently on holiday

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I'm due to travel to a country that may have travel restrictions!

If you are booked to travel to one of the countries below today and tomorrow, please do not go to the airport - we will contact you.

Any customers travelling to one of these destinations in the next 15 days will be contacted at least 24 hours before departure to discuss options.


Destinations with current travel restrictions

  • All of USA and Canada
  • Jamaica
  • St Lucia
  • Dubai
  • Tel Aviv
  • South Africa
This applies to me, but I'm not departing in the next 15 days

My holiday destination doesn't have travel restrictions


Travelling before 30th April

If your holiday destination isn’t currently affected, but you would like to discuss your options, please complete our call back form and we will contact you within 7–10 days.

Request a callback


Travelling after 30th April

We ask that you don’t contact us at this time due to the dynamic situation and so we can support customers travelling in the imminent future. Continue to monitor our Covid-19 (Coronavius) travel updates page, our social media and the Foreign and Commonwealth travel advice page for latest advice.

Should your holiday destination become subject to travel restrictions, we will contact you at least 24 hours before departure to discuss your options.

Travelling to a destination with travel restrictions, but not in the next 15 days

If you're travelling to a destination with travel restrictions, but not in the next 15 days, please get in touch with us via WhatsApp or SMS.

Where would you like to go?

TESting of Com#4 ticket: COM#4 Request call back journey

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Where would you like to go?

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Design is here

How can we help?

Let’s get started. Please choose an option below.

Your holiday may be affected by the government’s travel restrictions

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - Our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Your holiday will not be going ahead as planned

Due to the ongoing situation regarding COVID-19, the Foreign & Commonwealth Office UK have advised against all but essential travel before 16 April 2020.

We’re flexible with your holiday plans

If you were due to travel before the end of May 2020, you can postpone your holiday to a later date or even choose a different destination instead.

You’re good to go


In line with the advice from the Foreign & Commonwealth Office UK, all trips booked from June onwards are unaffected.

Rebook your holiday


We’ve sent you a voucher that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too. 

But there’s no rush. To redeem your holiday voucher on a new booking with us, just give us a call any time before 31 July 2020 and quote your old booking reference.

Please bear in mind our wait times are currently longer than usual due to high demand.

We’re here when you need us


If you’d like to travel with us sometime in the future, just give us a call and we’ll find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you). 

If you'd prefer to simply cancel completely, we understand, and we will refund you in full. You'll just need to give us a call. Refunds will be successfully returned in approximately 45 days.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


No need to contact us. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

Change it up


You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

The choice is yours


No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.

Please bear in mind our wait times are currently longer than usual due to high demand.

Register yourself as away from home


If you’re abroad and your flight home has been cancelled please let us know, as relief flights will end soon.

Register as away from home

Alternatively, call our UK Duty Office on +44 0344 472 9646 (option 3) to discuss your options for getting home.

Book online


Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist

Or dive right in to our 2021 holiday offers

Help is at hand


Looking for inspiration? Explore our destinations and holiday types online and save your faves to your very own Wishlist

If you’re ready to book but can’t find the information you need on our website, just call our travel experts who will be happy to help.

To redeem your holiday voucher on a new booking with us, just give us a call and quote your old booking reference.