The Ultimate Hollywood Experience
Go behind the scenes on the world-famous Studio Tour to explore real film sets where Hollywood movies are made. Then, face action head-on in heart-pounding rides, shows and attractions - including Fast and Furious - Supercharged - that put you inside some of the world’s most popular TV shows and movies.
And, from magical spells to magical creatures, from dark villains to daring heroes, it’s all here at The Wizarding World of Harry Potter™ at Universal Studios Hollywood.
The Wizarding World of Harry Potter™
From magical spells to magical creatures, from dark villains to daring heroes, it’s all here in The Wizarding World of Harry Potter™ at Universal Studios Hollywood. Explore the mysteries of Hogwarts™ castle, visit the shops of Hogsmeade™, and sample fare from some of the wizarding world’s best-known establishments. Plus experience pulse-pounding rides and attractions that transport you into a world of magical thrills and excitement.
Includes: Behind-The Scenes Tour of the Backlot - including Flash Flood Experience, The set of the War of the Worlds, King Kong 360 3D, Wisteria Lane, and Fast & Furious - Supercharged!
Climb aboard an unforgettable journey with imposing prehistoric creatures that first roamed the earth more than 65 million years ago in our epic adventure.
Discover the all-new multi-sensory attraction using state-of-the-art visual effects and cutting-edge technology, including the first-ever interior projection mapping, 360 surround sound audio and sweeping physical effects to engulf you in a world of adventure.
An immersive, next generation thrill ride blurring the line between fiction and reality. Fusing 3D HD media and flight simulation technology, this mind-blowing Transformers adventure puts you in the middle of the ultimate war zone. Prepare for the greatest battle you’ll ever ride!
If you dare, face heart-pounding special effects and unexpected twists at every turn as you escape the Mummy’s revenge in life-like horror. It WILL change you … forever!
The ride catapults guests at speeds up to 45 mph in virtual darkness.
Discover the exciting world of Illumination’s The Secret Life of Pets when you meet your favorite characters on the ride, The Secret Life of Pets: Off the Leash. Join Max, Duke, Gidget and Snowball on a journey through the streets of New York City as you get ready to be welcomed into your new home.
As well as these five, you can also add a whole host of other Universal Studios rides and attractions to your must-see list, including the virtual reality rollercoaster that is The Simpsons Ride™, joining Gru's latest scheme in Despicable Me Minion Mayhem, and Waterworld - Universal Studios #1 rated show.
Universal CityWalk
Catch a movie, dine in one of a host of famous eateries, or pick up some Universal merch as souveniers - it's all here in one place. Don’t miss the dancing water fountain display, and be sure to check out their events calendar for shows during your stay.
And even better, there's no admission fee, so you can keep popping back to visit all of your favourite places.
NOW OPEN: Delight your palate with fantastical fare at The Toothsome Chocolate Emporium & Savory Feast Kitchen, a new full-service restaurant and confectionery at Universal CityWalk, opening early 2023.
Hollywood Plus Pass
What could be more enjoyable than experiencing just one or two attractions? With this pass, you can select either three or five attractions from the list and have a blast during your LA holiday. These tickets are valid for seven days, so while you're enjoying the sun or relaxing at your hotel, you can plan your itinerary to include some fantastic experiences.
Tickets from £175pp - Book online with your Los Angeles trip today!
Unsurprisingly, there’s plenty of great family-friendly accommodation with easy access to Universal Studios. Our top picks to be right by the park are:
A Hollywood hangout with noteworthy neighbours, this LA bolthole’s just a block from the theme ride heaven of Universal Studios, and they even offer a complimentary shuttle if you're too tired to walk back after a day in the park!
Set in seven leafy acres, and with a 50-year tradition of serving guests, The Garland is relaxing, family friendly, and doesn’t skimp on style. As a Preferred Hotel Partner of Universal Studios Hollywood, you’re just a free shuttle ride from the parks, so don't forget to purchase your park tickets too for the ride(s) of your life!
HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s23)
© Nintendo. Nintendo trademarks are properties of Nintendo. Universal elements and all related indicia TM & © 2023 Universal Studios.
Jurassic World is a trademark and copyright of Universal Studios and Amblin Entertainment, Inc. Licensed by Universal Studios.
Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.
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We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
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Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .
or you can get in touch with our in-resort team during local opening hours
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Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us duty.office@virginholidays.com
If you are in the USA or Canada please email: USAreps@virginholidays.com.
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