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Visit Florida

Experience the real Florida using tips from the people who've been there – they've experienced the rides in the theme parks, been to the Everglades searching for alligators and relaxed on the miles and miles of white sandy beaches. Here are their tips to help you make the most of your adventure.

Florida uncovered

Our customers shared with us photos and videos of their favourite things about Florida. Take a look and see what Florida has to offer:

Naples

Visit Florida

Highly commended for its spectacular beaches, Naples offers something for everyone. Chill on the pier watching pelicans and anglers competing for fish, or take a dip in the safe Gulf of Mexico waters. The city also provides the perfect gateway to the nearby Everglades National Park, where you can go alligator-spotting, or why not visit Marco Island - voted by Trip Advisor as #1 Island in USA and #4 in the WORLD.

Our customer's top tips:

  • Visit Naples pier for spectacular sunsets and dolphin, stingray and pelican spotting. Tip from Teresa @badbrillo.
  • Enjoy the West Coast and feed the giraffes at Naples Zoo. Tip from @mrsacmby.
  • Thinking of getting married in Naples? Have your ceremony in the evening whilst the sun is setting on the beach at Naples Beach. Tip from Caroline Leah.

Fort Myers

Visit Florida

Fort Myers is popular with native Floridians, drawn to the seven-mile sandy beach in the resort town that's been dubbed the state's 'tropical - island getaway'. It's an ideal spot for nature-lovers – miles of mangrove swamps to kayak through, well-preserved parks to explore (such as Lovers Key State Park), and the barrier islands of Sanibel and Captiva, both renowned for their excellent beaches.

Our customer's top tips:

  • Visit Fort Myers beach at sunset – this was one of the highlights of our trip: stunning. Tip by Julie Chalmers.
  • Sanibel Island is roughly about 15 minutes' drive away-it's extremely pretty with miles of white sand. Tip by Toby's Proud Mummy Toys.
  • Take time out away from the theme parks to visit other places; Fort Myers Beach is a must. Tip by Robin Moseley.

Fort Lauderdale

Visit Florida

With intricate canals and waterways, it is also known as the 'Venice of America', and is a destination that sets sail with upscale shopping, fine dining, beautiful beaches and stunning sunsets. Take a tour on the inter-coastal waterways or head to the sun kissed, palm tree lined beachfront that has been attracting tourists for years.

Our customer's top tips:

  • If you travel to Fort Lauderdale beach in Jul/Aug you might be lucky enough to see the baby turtles hatching! Tip from Katherine McAlpine.
  • Visit a 'Drive in' movie at Fort Lauderdale, a fantastic experience. Tip from Kerry Webster.
  • Fort Lauderdale Jungle Queen Sunset bbq cruise is a must. Tip from Victoria Harrison.

Disney, Orlando

Visit Florida

With six Disney Parks, two exciting night-time entertainment districts, over 20 Disney Resort Hotels, a state-of-the-art sports complex and countless opportunities for dining, shopping, recreation and relaxation, it's easy to see why Walt Disney World Resort® is the holiday of your dreams. And these dreams can come true - just like magic.

Our customer's top tips:

  • Fireworks at Magic Kingdom are a must along with the electric parade. Disney at night is a whole new world. Tip from Claire McCarthy–Reid.
  • Book fast pass+ at the Disney parks. Walk straight in to all popular rides. Avoid queues and spend more time visiting Mickey and other characters! Tip from Joanne Webb.
  • Make the most of the park photographers to get shots of the whole family. Tip by Janine Pipe.

St Pete

Visit Florida

Only a 90-min drive from Orlando, St Pete Beach is an increasingly desirable holiday destination. With award winning beaches, a great selection of restaurants and an abundance of watersports and cruises available there's plenty to keep you busy.

Our customer's top tips:

  • Make sure you spend a day at St. Pete's beach - possibly the best beach in the world. Tip from Sara Ockwellsmith.
  • Best tip for seeing Dolphins: Clearwater beach boat ride and lovely inlet restaurants in St Petersburg Tip from @ActuallyMummy.
  • A must do, a glass of wine at sunset at the pier St. Petersburg. Tip from David Sharp.

Florida cruises

Visit Florida

Cruise & Stay holidays merge everything that rocks about a cruise with a fun-filled stay in an extraordinary place. You could be exploring the theme parks, amazing beaches and national parks of Florida one day, before sailing off into the sunset the next.

Our customer's top tips:

  • If you can try to take a trip on the Disney cruise line- you also meet all the characters close up. Tip from Alan Bull.
  • Why not spend a week exploring what Florida has to offer then the other on a cruise exploring the delights of the Caribbean. Your mojo would be rocking! Tip from Jennifer Mitchell.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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