Experience the real Florida using tips from the people who've been there – they've experienced the rides in the theme parks, been to the Everglades searching for alligators and relaxed on the miles and miles of white sandy beaches. Here are their tips to help you make the most of your adventure.
Our customers shared with us photos and videos of their favourite things about Florida. Take a look and see what Florida has to offer:
Highly commended for its spectacular beaches, Naples offers something for everyone. Chill on the pier watching pelicans and anglers competing for fish, or take a dip in the safe Gulf of Mexico waters. The city also provides the perfect gateway to the nearby Everglades National Park, where you can go alligator-spotting, or why not visit Marco Island - voted by Trip Advisor as #1 Island in USA and #4 in the WORLD.
Fort Myers is popular with native Floridians, drawn to the seven-mile sandy beach in the resort town that's been dubbed the state's 'tropical - island getaway'. It's an ideal spot for nature-lovers – miles of mangrove swamps to kayak through, well-preserved parks to explore (such as Lovers Key State Park), and the barrier islands of Sanibel and Captiva, both renowned for their excellent beaches.
With intricate canals and waterways, it is also known as the 'Venice of America', and is a destination that sets sail with upscale shopping, fine dining, beautiful beaches and stunning sunsets. Take a tour on the inter-coastal waterways or head to the sun kissed, palm tree lined beachfront that has been attracting tourists for years.
With six Disney Parks, two exciting night-time entertainment districts, over 20 Disney Resort Hotels, a state-of-the-art sports complex and countless opportunities for dining, shopping, recreation and relaxation, it's easy to see why Walt Disney World Resort® is the holiday of your dreams. And these dreams can come true - just like magic.
Only a 90-min drive from Orlando, St Pete Beach is an increasingly desirable holiday destination. With award winning beaches, a great selection of restaurants and an abundance of watersports and cruises available there's plenty to keep you busy.
Cruise & Stay holidays merge everything that rocks about a cruise with a fun-filled stay in an extraordinary place. You could be exploring the theme parks, amazing beaches and national parks of Florida one day, before sailing off into the sunset the next.
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Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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