Chelsea Hotel

Toronto, Canada

Virgin rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1944)
  • Very good (3053)
  • Average (2407)
  • Poor (1115)
  • Terrible (791)
Image of the Tripadvisor rating Chelsea needs a face lift

May 6, 2024 drmsctru Canada

The hotel needs to be renovated, as you can clearly see the scratches and scuffs on the walls, doors and the windows don't always open. The rooms still have carpet in them and they are often filthy. I had to ask for a room change, as the room didn't have heat and it was so small that I could almost touch the walls from side-to-side. The location… Read more
The hotel needs to be renovated, as you can clearly see the scratches and scuffs on the walls, doors and the windows don't always open. The rooms still have carpet in them and they are often filthy. I had to ask for a room change, as the room didn't have heat and it was so small that I could almost touch the walls from side-to-side. The location is absolutely the best, as it is right in the middle of downtown with so many restaurants and entertainment. The meeting rooms are also old and tired looking with the heating fans loud and noisy. The food and service were excellent. Read less
Image of the Tripadvisor rating Construction nearby and the noise at 7:03 am was not the best to wake up too after returning to the room at 1 AM the pre

May 6, 2024 acefar887376

Construction nearby and the noise at 7:03 am was not the best to wake up too after returning to the room at 1 AM
Image of the Tripadvisor rating Good Location-that’s where it ends!

May 4, 2024 B3achLov3r Ontario's Near North, Canada

The Chelsea is a very central location to many attractions. We got the room for a decent rate, however if we had to pay anymore I would choose another hotel. Our room was very tiny, like a roadside motel. Very old and in serious need of a good cleaning. Exposed pipes in bathroom and worn furniture. No mini fridge and only paper cups. The room was… Read more
The Chelsea is a very central location to many attractions. We got the room for a decent rate, however if we had to pay anymore I would choose another hotel. Our room was very tiny, like a roadside motel. Very old and in serious need of a good cleaning. Exposed pipes in bathroom and worn furniture. No mini fridge and only paper cups. The room was extremely warm and we needed to leave the small window open all night to cool off the room enough to sleep;unfortunately it was so noisy with the window open that sleep was still not possible. The bed which was supposedly a queen (barely a double) had also seen better days. Maybe there are better rooms and we were just unlucky. While the location was handy, I would caution not paying more than you would at a roadside motel for this old hotel which is in dire need of renovation and/or a good cleaning!! Read less
Image of the Tripadvisor rating Comfy bed

May 2, 2024 Inspire45327155344 Ashton-under-Lyne, United Kingdom

We stayed for 2 nights to see niagra falls ….beds were comfy but the room was tired needs updating and decorating. Also the noise from outside wasn’t blocked out very well and we were on the 20th floor! Wouldn’t return unless it has a makeover!
Image of the Tripadvisor rating Great Weekend

Apr 30, 2024 Pat-M-D-lake

Planned last weekend in April/24 to attend Blue Jays game. We made reservations at Chelsea Hotel in Toronto. Hotel we very busy, but we did not experience any issues. Our grandsons aged 7, 5 and 2 loved the pool and kids' play area. All the staff were very helpful and accommodating. We had breakfast and dinner at the Market Garden; great choices.… Read more
Planned last weekend in April/24 to attend Blue Jays game. We made reservations at Chelsea Hotel in Toronto. Hotel we very busy, but we did not experience any issues. Our grandsons aged 7, 5 and 2 loved the pool and kids' play area. All the staff were very helpful and accommodating. We had breakfast and dinner at the Market Garden; great choices. We would definitely stay again. Read less