Holiday Inn Resort Montego Bay

Montego Bay, Jamaica

Virgin rating

Standard Room
Double Room
Standard Double Room
Deluxe Room
Lobby
Kenko Restaurant
Terrace Restaurant
Standard Room
Double Room
Standard Double Room
Deluxe Room
Lobby
Kenko Restaurant
Terrace Restaurant

The hotel

This family resort sits on the edge of a half-mile stretch of white sand beach, a 15-minute drive from the lively resort of Montego Bay where you’ll find shops, restaurants and bars. Offering clean, simple accommodation at a good price, it’s great for families with suites spacious enough for everyone. If you’re part of a large family or group, some suites are also conveniently interconnected. Families will appreciate the kids' club, which will keep the little ones occupied. Adults have a dedicated pool, spa and an electronic casino for those feeling lucky.

Amenities

  • Kayaking
  • Snorkelling
  • Tennis
  • Babysitting service
  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Casino
  • Fitness Centre/Gym
  • Free Parking
  • Games Room

Where is it

Along a half mile stretch of coastline, a 15-minute drive from Downtown Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

518 rooms on 4 floors in 7 buildings each with 2 guest lifts. All with air-conditioning, balcony or patio, satellite TV, complimentary WiFi, clock/radio alarm, coffee maker, safe, hairdryer, iron and board. Standard Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Standard Rooms have tropical, garden or courtyard views.

All Inclusive of: all meals, snacks and local brand drinks, facilities, activities and children's programs as provided by the resort. Food options either include a la carte or buffet meal service, depending on the resort schedule. For certain specialty restaurants, as well as certain menu items in other restaurants, there is a moderate surcharge applied to those items / restaurants, which is not included in the daily rate. These items /restaurants are clearly marked, and items highlighted on all menus. Beverage selection includes house brands, as defined by the resort. The use of non-motorised sports is included (excluding floats). Refundable deposits may be required for equipment rentals. Airport transfers are not included.


Maximum 1 child, 11 years and under, is free per paying room. Second child (11 years and under, sharing a room with paying adults) will have an extra charge of USD 50 per child per night, payable locally. Additional children (regardless of age) or additional adult will incur the extra third person charge of USD 80 per night. 'Kids eat free' may be limited to specific outlets on the property. 

Superior Rooms as per Standard Rooms but with partial ocean views. Sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms as per Standard Rooms but with oceanfront views. Sleeping maximum 4 adults or 2 adults and 2 children.

1-Bedroom Suite has a separate living room and oceanfront views. Sleeping maximum 4 adults or 2 adults and 2 children.

Sorrento Restaurant (dinner; Italian fine dining; antipasto bar; elegant dress code). Portside Buffet restaurant (breakfast, lunch and dinner; buffet-style International cuisine). Sea Breeze (dinner; à la carte grilled specialities at the beach). Kenko Japanese Restaurant* (Teppanyaki à la carte. This restaurant is not part of the All-Inclusive plan. A premium charge of $20 per person (payable locally, subject to change) applies and children 12 and under eat free). Barefoot Bar & Grill (light lunch bites including hamburgers, hot dogs etc). De Terrace Restaurant (Jamaican à la carte; dress code applies) De Lobby Bar. Port Royal Pub/Lounge. Big Smaddy Bar (by adults-only pool). Reservations are required at à la carte restaurants.

2 swimming pools (1 freeform lagoon-style pool and 1 adults-only with a swim-up pool bar and whirlpool). Spa*. Salon*. Health and fitness centre. Recreation and sports court (for volleyball and basketball). Private beach with island. Snorkelling, kayaks and pedal boats. Tennis, table tennis, pool table and mini-golf. KidSpree™ Vacation Club (supervised activities for kids). Children's playground. Electronic casino* (over 18s only). Off-site water sports centre nearby* (not connected to hotel).

Self-service laundry room with washers and dryers*. Babysitting*. Concierge. Complimentary parking. Complimentary Internet access. Convenience Store. Newsstand. Gift shop. Cash machine. Unstaffed business centre*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-22 Dec

7 nights between 23 Dec '19-1 Jan.

* Denotes local charge.

Please note: child ages at this property up to and including 11 years.

Dress code: only elegant resort attire is permitted in the restaurants. Flip-Flops, t-shirts, shorts or bathing suits are not allowed.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1897)
  • Very good (1581)
  • Average (773)
  • Poor (312)
  • Terrible (323)
Image of the Tripadvisor rating Nice, clean and a good area

May 1, 2024 TheReviewGiver Akumal, Mexico

The hotel was nice it was cleaned to a high standard. The staff are friendly but everyone is looking for a tip. The bars the breakfast buffet people in the shop not just in the hotel in Jamaica itself. Everywhere asks for tips if you spend $1 you’ll be asked for a tip. Something I didn’t know coming I find myself having to bring small cash to the… Read more
The hotel was nice it was cleaned to a high standard. The staff are friendly but everyone is looking for a tip. The bars the breakfast buffet people in the shop not just in the hotel in Jamaica itself. Everywhere asks for tips if you spend $1 you’ll be asked for a tip. Something I didn’t know coming I find myself having to bring small cash to the pool. The entertainment is good always have something on at night. Drinks are always cold the food by the pool is lovely burgers, grilled cheese sandwiches and hot dogs. The pool staff however in particular (lifeguards) are very rude. The pool is open until 6pm it’s signed everywhere around the pool. At 5:50 they blow a whistle for everyone to get out (fair enough) not giving out about 10 mins early but as my wife was walking towards the stairs to get out of the pool one lifeguard shouted at her telling her to get out now she replied I’m walking to the stairs to get out. Then a second lifeguard shouted at her again to get out and that she should have got out via a different route. Shouting what if it was an emergency? They threw signs down at 5:52pm and ran away from the pool obviously had something more important on. That’s the only negative experience we had with the staff there. The food in the buffet as with many buffets is average. The restaurants the Jamaican is nice with great service. The Italian always seems closed and the fish restaurant isn’t bad either but you have to book one day in advance. Rooms were very clean. One of the cheaper all inclusive resorts but it’s nice. Would recommend from my experience Read less
Image of the Tripadvisor rating Sherika took Awsome care of us through our our entire Stay

Apr 28, 2024 Maricela S

The bedroom was great best rest the Hospitality was Incredible they made me feel part of Family there’s no words to describe the Spectacular Food the Cleanliness Top of the World she attended us with a cheerful Smile Every Day can’t Stop boasting about our Fabulous Stay I Thank Yall for the Best Service and vacation Ever Luv YAll
Image of the Tripadvisor rating Real Jamaica!

Apr 27, 2024 jet777_10 London, United Kingdom

Travel to Jamaica frequently and stayed in 5 star hotels, with luxury hotel views, interiors etc. However, nothing compares to the Holiday Inn (Montego Bay). Stayed here three times, Rooms are basic but very clean (extremely important), the food is good with some real Jamaican cuisines as well as other options e.g. American style food. Choice for… Read more
Travel to Jamaica frequently and stayed in 5 star hotels, with luxury hotel views, interiors etc. However, nothing compares to the Holiday Inn (Montego Bay). Stayed here three times, Rooms are basic but very clean (extremely important), the food is good with some real Jamaican cuisines as well as other options e.g. American style food. Choice for all considering that I am quite fussy. Only two points the hotel need to consider, to have clear labelled signs for food items which contain peanuts considering a lot of nut allergy suffers, secondly the hotel need to have more maintenance resources to fix the lift which breaks down quite often (so if you don't like taking the stairs recommend you request the ground floor). Hotel entertainment is fantastic day time activities something for everyone, night time entertainment thoroughly enjoyable.....even have free shuttle service to Margaritaville for the younger crowd. One thing the Port Royal pub in the hotel, stays open until 2/3am but the DJ needs to consider that more than just AMERICANS (rolling my eyes) are staying in the hotel for example a couple times you would a request a song but would have to wait until he has played a lot of hideous American music. Also, even though the hotel plays tasteful reggae music throughout the day/night in the reception. The DJ in the pub needs to consider reducing the amount of explicit slack bashment played to help promote positivity of Jamaica. Overall great real Jamaican experience, 10 minutes from the airport, great location and most of all great staff. Looking forward to coming back January 2025. Read less
Image of the Tripadvisor rating Good value/location/ hospitality

Apr 24, 2024 RichIe1099

I just spent 1 week at this Resort for a family reunion. I must say it was just splendid. Met some wonderful staff. Special kudos goes out to some wonderful servers whenever we dined and certainly remember their names. * Amelia Gayle *Shawn *Natalie *Ricardo *Rohan ( at the Terrace restaurant) *Desmond (who was so accommodating at the… Read more
I just spent 1 week at this Resort for a family reunion. I must say it was just splendid. Met some wonderful staff. Special kudos goes out to some wonderful servers whenever we dined and certainly remember their names. * Amelia Gayle *Shawn *Natalie *Ricardo *Rohan ( at the Terrace restaurant) *Desmond (who was so accommodating at the JerkHut) What wonderful and cheerful employees. We sincerely want to recognize them and trust IHG do too. Thanks for a memorable stay. The location is just perfect. Beachfront, extremely close to MBJ airport, downtown Mobay and the market. Highly recommended if you are looking for a great all inclusive resort with good value. Thank you. Kind regards, Richard Read less
Image of the Tripadvisor rating Falling “IN LOVE” over & over again!!!!!

Apr 23, 2024 Paul A

My husband and I have only been back home in NH for 10 days since our 32nd vacation at Holiday Inn Montego Bay “Our Home Away From Home”. A day has not gone by that we have not reminisced about something special that touched us while we were there for those magical 2 weeks! Every single day was so special for us. You would think that after 32… Read more
My husband and I have only been back home in NH for 10 days since our 32nd vacation at Holiday Inn Montego Bay “Our Home Away From Home”. A day has not gone by that we have not reminisced about something special that touched us while we were there for those magical 2 weeks! Every single day was so special for us. You would think that after 32 vacations in the same place, there could be no new surprises. We continue to fall “IN LOVE” with this place over and over again. It has our hearts❤️❤️ There are constant changes each time we visit. Just to name a few (but NOT just a few) during this visit was our beautiful oceanfront room greeted us with some fresh paint, 2 new bedroom chairs to relax in, a new full-length mirror on bedroom closet doors and beautiful new white billowing curtains on our sliders onto our amazing oceanfront balcony (Oh, my heart!!!)……brought me joy every day!!!!! WELCOME HOME🌴🌴 AND for all of you that have been concerned about the elevators……there are 2 new elevators in Bldg. 7 (to be used by Bldg 6 & 7). We called them “Cadillac Elevators”! Top of the line and smooooth!! Constant changes and upgrades🙂 What DOES NOT CHANGE EVER is the wonderful staff, old friends and beautiful, caring Jamaican people who make this such a joy to always come HOME to❤️. The beautiful (inside and out) General Manager, Miss Wimsome is the leader of this wonderful staff! Imagine how happy we were when we saw her in the lobby the day we arrived. Beautiful smile & hug got our vacay off to an awesome start!! From the girls in the VIP check-in who always “Welcome us Home” with smiles to everyone else….porters, bartenders, waitstaff & chefs, shoppe keepers, lifeguards, beach tenders, gardeners, chambermaids, etc. etc., it is so welcoming! I received 12 hugs within the first hour of arrival and it continued every day after that! AND everyone remembers our names, which just “blows us away”!! It’s no wonder we are IN LOVE with this special place. we have traveled ALOT in the past 30 years and we have had many lovely, fun, special vacations, BUT Holiday Inn is now “IT” for us. We can fly non_stop, (4 1/2 hrs.), and HIR is only 15 minutes away from Sangster Airport once we land. When we arrive we are greeted and “taken care of” for the whole time we are there ane treated like family❤️ You can read some of our Trip Advisor Reviews from past reviews in detail of amenities, fabulous restaurants, great bars, the gorgeous beaches and warm, clear water. It only continues to improve. Do not hesitate to book a vacation at this very special GEM!! We guarantee you will fall IN LOVE with it as we have. and of course being a guest there makes you feel so. very spoiled and special that you feel the LOVE every day. SIMPLE HINT…….Treat everyone as you would like to be treated! SMILES, HUGS, TIP the hard work that is done for your JOY!!🥰 Until September when we will return again again!! Always something to look forward to!! To Winsome and our friends, the staff…..”We miss you ALL”! Thank you for making us feel the like family!!❤️❤️ Sending LOVE until next time❤️❤️Paul & Sheila Read less