UNICO 20 87

Riviera Maya, Cancun

Virgin rating

Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room
Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room

The hotel

Redefining the meaning of All Inclusive, UNICO 20°N 87°W offers the unexpected. An extensive choice of handpicked local adventures and excursions offer an up-close and personal experience of the local landscape. Relax by one of the 3 pools, take a stroll and a swing at one of the local Golf Clubs, or begin a journey of wellbeing with one of the signature spa treatments.

Amenities

  • Yoga
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, complimentary WiFi access, Bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar stocked for your preference per inventory, Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron, hairdryer, custom bathrobes and slippers, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, complimentary artisanal gift, and 24-hour room service. You also benefit from a local host to assist with everyday needs. 

Alcoba Rooms offer tropical or pool views, with an outdoor hydro spa tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

All Inclusive of: all meals, snacks and beverages, as well as access to the fitness centre with visiting instructor programme, daily and nightly events, and all sports and activities unless otherwise stated. 

PURE® Alcoba Rooms are accommodations specifically designed to promote a better night's sleep, especially for allergy sufferers. PURE rooms undergo an additional seven-step cleaning process on-top of the usual cleaning protocol to include an air-purification system and hypoallergenic encasements for the mattresses and pillows, with an outdoor hydro tub and 1 king-size bed, sleeping maximum 2 adults. 

Alcoba Ocean View Rooms offer views of the ocean from the private terrace, an outdoor hydro tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Alcoba Swim-Up Pool Rooms feature direct pool access from the balcony and elevated lounge chairs, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Estancia Suites offer tropical views with a hydro spa tub on the terrace as well as the bathroom, separate living area, and bedroom with 1 king-size bed, sleeping maximum 2 adults. 

Estancia 1-Bedroom Suites feature a large living room, ocean views from the terrace, outdoor hydro tub, and 1 king-size bed, sleeping maximum 2 adults. 

Estancia 2-Bedroom Suites are as above, with the addition of a second bedroom with 2 queen-size beds and a second outdoor hydro tub, sleeping maximum 6 adults. 

Mi Carisa (coastal Italian à la carte, open for breakfast and dinner). Cueva Siete (Mexican à la carte, open for dinner). Mura House (Japanese cuisine-teppanyaki and yakitori, open for dinner). 20.87 Restaurant (casual beachside restaurant open for breakfast, lunch, and dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (including cigar lounge, with live shows on Thursday and Saturday). Bar Balam (cocktail bar). La Botella* (wine store). Poolside and beachside service including snacks and beverages.

Live entertainment at the Palmera Lounge. Daily and nightly activities and events.

3 swimming pools. Poolside cabanas*. Fitness centre. Fitness classes, personal training sessions, meditation, and beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*. Range of experiences* including wine-tasting, mixology classes, and tequila tasting.

Complimentary WiFi access. 24-hour room service. Beauty salon* and barbers*.  Shops. Tours and adventures desk*. Laundry service*. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5154)
  • Very good (719)
  • Average (227)
  • Poor (90)
  • Terrible (107)
Image of the Tripadvisor rating Happy Anniversary at UNICO 2087

Apr 27, 2024 Bradford B

As always our experience at UNICO was wonderful. We were treated very special and we had two excellent butlers, Israel and Roger. I highly recommend them both. We also shared great conversations with Martha and Jessica of Legendary.
Image of the Tripadvisor rating Exceptional experience

Apr 27, 2024 DARIO E

The hotel's name says it all, Unico meaning Unique. It is unique in the excellent service that the entire staff of the hotel strives to provide to their guests. Their facilities are maintained to reflect the luxurious ambiance. Their restaurants serve exquisite culinary creations. Our assigned butlers Eduardo and Carlos are at the top of their… Read more
The hotel's name says it all, Unico meaning Unique. It is unique in the excellent service that the entire staff of the hotel strives to provide to their guests. Their facilities are maintained to reflect the luxurious ambiance. Their restaurants serve exquisite culinary creations. Our assigned butlers Eduardo and Carlos are at the top of their game. It was as if they could read our minds. Whenever we made a request, their reply was "It's already taken care of." We could not be more pampered by the extraordinary service that Eduardo and Carlos provided. The hotel is fortunate to have employees of their caliber. These are some of the additional employees that went above and beyond in providing service to us. Admin: Joanna Vidal Jessie Butlers: Eduardo Carlos Restaurant 20-87: Alejandra – Hostess Daniel – Captain Jesus – Waiter Junior – Waiter Felipe – Waiter Melissa – Waitress Lunch for members: Bestuniano – Chef and staff Restaurant Cueva 7: Chef Lula Sergio – Captain Jesus “Chuy” – Waiter Café Ines: Ingrid Beach & Pool Concierges: Maria – Beach Rosy – Pool Read less
Image of the Tripadvisor rating UNICO 20 87 is Amazing!

Apr 25, 2024 Vacationer134943

A beautiful resort with a team of caring and dedicated staff who take care of your every need…and then focus on your wants!!! Our butlers, Israel and Roger, are “Simply the best, better than all the rest!” Quietly and unobtrusively, they took care of us behind the scenes and always found the most opportune times to pay us a visit to see if there… Read more
A beautiful resort with a team of caring and dedicated staff who take care of your every need…and then focus on your wants!!! Our butlers, Israel and Roger, are “Simply the best, better than all the rest!” Quietly and unobtrusively, they took care of us behind the scenes and always found the most opportune times to pay us a visit to see if there was anything we wanted or needed. Having them available took the worry and wonder out of what to do in our new environment. If nothing else, the beauty of knowing we had a spot at the pool was worth its weight in gold! Talk about going above and beyond…we discovered we had arrived without a piece of medical equipment. Roger came to our room, looked everything over, took pictures and tried to figure out a remedy by researching and contacting pharmacies. Although we couldn’t find a solution, it will always be ingrained in our hearts of how he did try! Thank you, Roger. This is just a snippet of the wonderful treatment we received from our butlers. Trust me when I say, “They are worth it!” We found the resort to be all we imagined. Clean, comfortable, fun, well staffed, and with delicious food and drinks. Be sure to try each restaurant’s signature drinks. I agree with the distinction of 5 Diamonds this hotel has received! Read less
Image of the Tripadvisor rating 10/10 Week!

Apr 24, 2024 Regan H

We had an amazing experience on our week long vacation, especially with the help of our butlers Alexander and Alejandro! Both were extremely helpful and could not have been more attentive or knowledgeable. Overall, I do not think our trip would have been the same without them! Could not recommend enough.
Image of the Tripadvisor rating One of the best vacations at Unico 20 87 Riveria Maya

Apr 23, 2024 SAG1234567 Nuevo Vallarta

The experience at Unico 20 87 is not like any other we have had. The service, decor, and restaurants are so refined. Our assistants/butlers Carlos and Eduardo Mena guided us through the perfect week. They were the most attentive assistants with dinners, car transfers for golf, setting up chairs at the pool and shows, and anything else we may… Read more
The experience at Unico 20 87 is not like any other we have had. The service, decor, and restaurants are so refined. Our assistants/butlers Carlos and Eduardo Mena guided us through the perfect week. They were the most attentive assistants with dinners, car transfers for golf, setting up chairs at the pool and shows, and anything else we may have required. They even surprised my husband with a birthday celebration! We loved the different cuisines offered, traditional Mexican, Japanese, Italian, and a steak house like grill. From the minute you step into the restaurants, hostesses like Diana and Margaret are ready to seat you at the best tables. Then waiters like Daniel, Henrry, Hosa, Miguel go above and beyond to serve and make your meal the best experience. The managers like Gustavo at grill 20 87 make you feel like family, always welcomed! The pool side service is just as good as the restaurants. Javier, Paul and Alexandos always have towels, food and drinks handy. The spa is another must to experience. I had the Harmony spa treatment and Perla gave one of the best massages I’ve ever had. Erica at the spa was so gracious helping me with my hydro experience. Susi was at the nail salon and gave a wonderful pedicure/manicure. Just a last note to add to our wonderful experience at Unico. Our last breakfast at Grill 20 87 Andrea was our waitress. We asked for pineapple juice instead of orange. Although it wasn’t available that morning, she went to another restaurant and had it freshly squeezed, wow was that a treat. That sums up the quality and how the people at Unico make you feel welcomed and loved! Read less