A relaxing and exclusive haven
This exclusive corner of the Yucatan Peninsula has its own stretch of stunning beach and offers a golf club, spa and fitness facilities, plus plenty of ways to relax and unwind. It’s close to the shops of Playa Del Carmen and offers superb dining and entertainment.
Hotels in Playacar
Essential information for Playacar
No, UK passport holders don't need a visa for Mexico. You'll just need to complete a tourist card on your flight to Cancun.
However, if you are travelling via the USA, then you will need to apply for an ESTA (Electronic System for Travel Authorisation (ESTA) no less than 72 hours prior to travelling.
You can easily wander around Playacar by foot. Take a leisurely wander along the beach to nearby Playa Del Carmen or a 5-minute cab ride. Once you reach Playa Del Carmen you can hop on one of the many inexpensive buses which will ferry you to Cancun and beyond.
Playacar Holidays: Discover Paradise in Mexico
Playacar, Mexico is a slice of paradise – with added class. This exclusive resort area is just south of the chic boutiques and lively bars of Playa del Carmen. Here, you can enjoy the culture and thrills of the Riviera Maya from a stylish private enclave – there will always be an empty sun-lounger, ice-cold drink and dazzling sea view waiting for you. Indeed, on holidays to Playacar’s all-inclusive hotels, you can dine like royalty, try every watersport under the Caribbean sun, splash about with the kids, opt for an adults-only retreat, visit a spa, tee off, dive in, work out or wind down. The choice is yours.
Known as the jewel of the Mayan Riviera, Playacar is the perfect destination to relax and unwind. Browse our Playacar hotels to book your getaway today.
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The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.
Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist.
Or dive right in to our 2021 holiday offers.
Due to the ongoing situation regarding COVID-19, the Foreign Commonwealth Office have advised against all but essential travel. Therefore, with known airline cancellations, the following holidays will not go ahead as planned:
We understand you may want to change your holiday plans. You can postpone your holiday to any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes.
For now, we do ask you not to contact us. As a priority, we are currently supporting those customers whose holidays have already been directly affected by cancellations. We will contact you as soon as we can, or if there are any further changes that could affect your holiday.
We know you’ll want to get this sorted as soon as possible, and we’re very grateful for your understanding.
Please look out for an email from us in the coming days and weeks with our latest advice. See our Covid-19 (Coronavirus) page for latest updates.
In line with the advice from the Foreign & Commonwealth Office UK, and known airline cancellations, all trips booked from June onwards are currently going ahead as planned.
As a priority, we are currently supporting those customers whose holidays have been directly affected by cancellations.
So, for now, we ask you not to contact us. Rest assured we are contacting all of our customers by email in departure date order to support them with options, and we will absolutely let you know if your situation changes.
If your remaining balance is due within two weeks, and you’d like to know what your options are, please log into Manage my Booking for further information.
Please look out for an email from us in the coming weeks. See our Covid-19 (Coronavirus) page for latest updates.
We are sending all affected customers a voucher by email that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too.
There’s no rush. You can redeem your holiday voucher on a new booking with us any time before 31 July 2020.
We know you’ll be wanting to get this sorted as soon as possible. So please look out for our email for more details of how to amend your holiday plans.
We're sending all affected customers a voucher by email that is valid for the full value of your cancelled holiday.
Rather than cancel, if you’d like to travel with us sometime in the future, we would still love to find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you).
If you'd prefer to cancel completely, we understand. We will refund you in full. We’re currently dealing with a huge volume of enquiries from our customers, including refund requests. Because of this, it’s likely it will take much longer than usual to process your refund. We’re very grateful for your continued patience, and we’ll work as quickly as we can to get to you.
We know you’ll be wanting to get this sorted as soon as possible. So please look out for our email for more details of how to amend your holiday plans.
No need to contact us. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.
You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.
Please bear in mind our wait times are currently longer than usual due to high demand.
Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.
No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.
Please bear in mind our wait times are currently longer than usual due to high demand.
If you’re abroad and your flight home has been cancelled please let us know, as relief flights will end soon.
Alternatively, call our UK Duty Office on +44 0344 472 9646 (option 3) to discuss your options for getting home.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist
Or dive right in to our 2021 holiday offers
Looking for inspiration? Explore our destinations and holiday types online and save your faves to your very own Wishlist
If you’re ready to book but can’t find the information you need on our website, just call our travel experts who will be happy to help.
To redeem your holiday voucher on a new booking with us, just give us a call and quote your old booking reference.
Important information: We are working hard to help all of our customers, particularly those already on holiday or due to travel in the next 72 hours.
If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 72 hours, please log into Manage my Booking to call or message us. You are our immediate priority.
