Haven Riviera Cancun Resort and Spa

Riviera Cancun, Mexico

Virgin rating

The hotel

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Tennis
  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa

Where is it

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults. All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-out Garden View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Romance Junior Suite Partial Ocean View rooms feature a spacious balcony with your own private whirlpool. Perfect for enjoying romantic in room dining and celebrating special moments. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-Out Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

*PURE ® Wellness suites undergo a thorough seven-step process with state-of-the-art technology intended to trap and eliminate viruses, bacteria, and airborne particles while minimising the presence of potential irritants.

Olios restaurant (Mediterranean). Agua Bendita restaurant (Mexican). Satsu restaurant (Asian fusion). Vora Mar restaurant (Trattoria). Tahania restaurant (International cuisine, exclusively for Serenity guests). Vistas restaurant (a la carte - breakfast/lunch, exclusively for Serenity guests). Flavours restaurant (variety of food stations, relaxed dining). Mistral snack bar. Moet Corner.* Limes bar. Mocaccino café. Haven Bar. Vistas Pool Bar. Docks Pool Bar.

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Hobie cats*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4608)
  • Very good (883)
  • Average (363)
  • Poor (153)
  • Terrible (140)
Image of the Tripadvisor rating Nice Staff

Apr 29, 2024 U8999ECkeithb

Just returned from the Haven. Generally good everywhere. The three staff members that were really outstanding were Gabi, our butler, Degner (pool concierge),and Omah (beach waiter). All three of these people gave their utmost in providing an excellent service and are exceptionally nice human beings. Thank you very much.
Image of the Tripadvisor rating Beautiful resort

Apr 28, 2024 Shelby C Cincinnati, Ohio

The resort was extremely beautiful and well kept. Honestly the best food at the resort was at the Flavours buffet. Great things there! Specialty restaurants were okay. The main pool is nice but just has one bar and bartender. It’s also two levels and is awkward to get from one to the other. The circle pool is nice but verrrry quiet. Overall I’d… Read more
The resort was extremely beautiful and well kept. Honestly the best food at the resort was at the Flavours buffet. Great things there! Specialty restaurants were okay. The main pool is nice but just has one bar and bartender. It’s also two levels and is awkward to get from one to the other. The circle pool is nice but verrrry quiet. Overall I’d say the resort is nice but quiet and low key. Read less
Image of the Tripadvisor rating Fantastic relaxing experience

Apr 28, 2024 Jhilligoss7156 Davenport, Iowa

This place was amazing! Checking in was quick and easy. The staff was very pleasant and accommodating. Our butler was the best! I will definitely be going back!
Image of the Tripadvisor rating Haven riviera

Apr 28, 2024 matt322129

Second time staying here. We love the pools, staff, and food. The only “con” is that the seaweed makes getting in the water difficult. They work hard to try and clear it so you can walk on the beach, but if you are a beach junky and love time in the water more than the pools you will be a bit disappointed. That said, they make up for it with… Read more
Second time staying here. We love the pools, staff, and food. The only “con” is that the seaweed makes getting in the water difficult. They work hard to try and clear it so you can walk on the beach, but if you are a beach junky and love time in the water more than the pools you will be a bit disappointed. That said, they make up for it with multiple huge pools, great wait staff, and exceptional cleaning services. We would see staff cleaning from sunrise to well after sunset non stop working hard to make the resort tidy. Wonderful experience both times! Best resort south of the main hotel zone. Read less
Image of the Tripadvisor rating We felt like treasured family!

Apr 27, 2024 Deborah G

All of the staff were helpful and so friendly. Luis was our waiter at breakfasts and he was amazing. So attentive and helpful. Hugo, the evening manager at Flavour buffet restaurant was incredibly welcoming and helpful and attentive. The cool herbal scented cloths and ice cold flavored water when we arrived was the perfect way to start our… Read more
All of the staff were helpful and so friendly. Luis was our waiter at breakfasts and he was amazing. So attentive and helpful. Hugo, the evening manager at Flavour buffet restaurant was incredibly welcoming and helpful and attentive. The cool herbal scented cloths and ice cold flavored water when we arrived was the perfect way to start our vacation! Read less