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At a glance

  • Luxury Included®
  • All Butler Service Suites
  • Member of the Leading Small Hotels of the World
  • Exclusive and Luxurious Boutique Resort
  • All Suites with Ocean View

Hotel facilities

Bar

Internet Access

Sailing

Scuba

Swimming Pool

Tennis

Whirlpool

Wind Surfing

All Inclusive

Beach Holiday

Golf

Honeymoon

Ultra All Inclusive

Wedding

TripAdvisor Traveller Rating

4.5

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Sandals Royal Plantation, Ocho Rios, Jamaica

1 of 10 photos
WEATHER HERE

The most exquisite resort to ever call the Caribbean home, Sandals Royal Plantation, quite simply redefines luxurious island escapism. Sitting on a bluff overlooking, not 1, but 2 silky sand twin-cove beaches and the shimmering Caribbean, the intoxicating sanctuary grants each of its 74 sumptuous suites heart-stopping views of the ocean and exclusive Butler Service. Bask blissfully on spectacular glorious golden-sand coves, where you can spend countless hours soaking in the sunshine and sipping on 'mangosas' delivered by unobtrusive Beach Butlers or unwind with a relaxing treatment in the exclusive Red Lane® Spa*.

Where is it?

Situated just outside Ocho Rios, on the northern coast of Jamaica. Transfer time from Montego Bay airport: 1 hour 45 min.

Larger Map

Room information

74 suites with great ocean views and personal Butler Service. Orchid Oceanfront Butler Suites have ocean views, French balconies, custom-made mahogany furniture, air-conditioning, ceiling fans, plush robes, iron and ironing board, hair dryer, 32" cable TV, in-suite bar, free WiFi Internet access, CD player, king-size bed and 24-hour room service. All suites benefit from exclusive Butler Service.

Room Upgrade

Plantation Oceanfront Butler Suite - have four-poster mahogany king beds, includes a French balcony with views of the beach and ocean and exclusive Butler Service.

Great House Oceanfront Butler Suite - have extended lounge area, whirlpool and French balcony with fantastic views of the sea and exclusive Butler Service.

Royal Oceanfront One Bedroom Butler Suite - with balcony overlooking the ocean, bedroom, Roman Spa tub with whirlpool, marble shower and exclusive Butler Service.

Peacock Oceanfront Butler Suite - these large rooms feature king-size beds, sitting area, bathroom with Roman tub and separate walk in shower and spacious walkout balcony overlooking the ocean with exclusive Butler Service.

Honeymoon Oceanfront Verandah Butler Suite - with walk out verandah, huge marble bathroom with a whirlpool tub, tumble stone shower and exclusive Butler Service.

Governor General Oceanfront One Bedroom Butler Suites - feature fine, Jamaican antique furniture, a dining area, solid wood floors and large-screen TV. Suites have 2 large balconies, fantastic ocean views and exclusive Butler Service.

Prime Minister Oceanfront One Bedroom Butler Suites - are as above overlooking the idyllic west beach and tranquil cove.

Villa Plantana is a unique expansive villa comprising of 1-, 2- or 3-bedrooms complete with its own swimming pool. Expansive living and dining areas, creating a grand space that opens onto views of the ocean with exclusive Butler Service.

Eats and drinks

4 restaurants: Le Papillon, Jamaica’s finest French restaurant with the most exotic choice of seafood and meat dishes prepared by award wining chefs. The Terrace, fine à la carte dining under the stars with authentic Caribbean and Mediterranean fusion cuisine. The Royal Café offers hearty and light favourites with a Caribbean flair in a beachside setting. The Wobbly Peacock Pub, British-style pub serving pub fare menu. 2 full service bars serving premium brand drinks. C Bar*, the only caviar and Champagne bar in Jamaica, serving the finest Iranian and Russian caviar along with exclusive Champagne. Daily afternoon tea on the terrace with an assortment of scones and delicious pastries. 24-hour room service also available for all guests. Royal Beach Butler Service that brings full food and beverages right to your beach chair.

Fun and games

1 freshwater swimming pool, 1 outdoor Jacuzzi and 1 freshwater plunge pool. Red Lane® Spa*. Pool table, board games, day and night tennis (2 courts), tennis pro available. Aquatrikes, glass-bottom boat, kayaks, windsurfing, paddleboards, Hobie Cats and snorkelling. Scuba-diving (free for certified divers, fee applies to others). Free green fees and transfers to Sandals Golf & Country Club for all Sandals guests (caddies mandatory*).

Entertainment

Nightly entertainment with live music band, piano melodies and cocktail parties. The resort offers cigar rolling demonstrations, wine pairing/mixology demonstrations and cooking classes.

Handy stuff

Laundry Service*. SnapShots Photo Shop*. Gift shop. Free WiFi Internet access in all room categories and public areas with unrestricted number of connected devices.

Additional information

Please note: Please ensure you have adequate insurance to take part in adventurous activities.

DRESS CODE: Smart casual for dinner please. Gentlemen must have collared shirts, trousers and shoes.

*Denotes local charge.

Two people in love over 18 years only.

All Inclusive of

Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment – it’s all included.

Minimum stay

2 nights.

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Sandals Royal Plantation, Ocho Rios, Jamaica

  • What to Expect:
    • 5.0 Sleep Quality
    • 4.5 Location
    • 4.5 Rooms
    • 5.0 Service
    • 4.5 Value
    • 5.0 Cleanliness
  • Traveller Rating:
    • Excellent (1159)
    • Very Good (177)
    • Average (56)
    • Poor (24)
    • Terrible (13)

THE STAFF,THE STAFF,THE STAFF there is NOTHING else to say.the best resort year after year and it has EVERYTHING to do with the staff that the wife and i are SO HAPPY to call FAMILY. food was great...

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5 of 5 stars
Nov 26, 2014 - letsgoblue97 - linwood nj

THE STAFF,THE STAFF,THE STAFF there is NOTHING else to say.the best resort year after year and it has EVERYTHING to do with the staff that the wife and i are SO HAPPY to call FAMILY. food was great... Read more made new friends like always and saw some old ones.can't wait to go home again. Read less

3 of 5 stars
Nov 22, 2014 - allan190141 - Luton, United Kingdom

First the magic. Firstly, the staff. They are friendly, helpful and courteous and seem genuine in their desire to please. Most are hard working, especially the beach boys who worked extremely hard to... Read more clear the beach after an influx of seaweed. Secondly, the hotel grounds. They are beautifully maintained and the grounds staff obviously take a pride in their work. Thirdly, the food, particularly in the French restaurant. The menus are not extensive but the dishes are well cooked and beautifully presented. Finally, the Caribbean Sea. The water is warm and clear and although the beach is small it is swept daily and kept neat and tidy. There are adequate beach chairs and plenty of shade if desired. Now for the tragic. I have discussed these with the hotel managers so my comments will not come as a surprise. Firstly, the rooms. The rooms are well past their sell by date and desperately in need of refurbishment. I did not expect to find chipped bathtubs, mouldy grout and broken furniture in a so called luxury resort. A big disappointment. Secondly, the first night of our holiday was spent in a damp, smelly room ( even the bed linen was damp ), and even though hotel staff agreed it was unacceptable, there was no other room available for us. Apparently, the air conditioning unit was not working properly so damp air was being recirculated into the room. Accidents happen and we fully understand this, but surely it makes sense to keep just one room free for emergencies. My husband suffers from asthma, so insisting people we stayed in a damp room is a major health and safety issue. Mr Grant, the general manager, did his best to put things right the next day - and we thank him for his help - but I suspect the booking is outside of his control. I believe bookings are managed centrally so it is an issue Sandals need to address. Finally, the service is a bit hit and miss. It is excellent in the French restaurant but poor elsewhere. There does not appear to be an obvious chain of command and supervision is poor. Rarely did meals arrive together and we frequently had to ask for cutlery, glasses or water. At breakfast there was frequently a queue because tables were not cleared and laid up as soon as diners had finished, even though there were staff waiting around. Although the Sandals training programme is an excellent initiative, there was an over dependence on these trainees and they require more support from full time staff. Overall, in our opinion ( and I realise we are fortunate to have travelled widely), the Royal Plantation is not a luxury five star resort that it claims to be. At the best it is a four star resort that requires a considerable amount of money to be spent on bringing it back to its former glory. Read less

4 of 5 stars
Nov 22, 2014 - RastaBerry - Surrey, BC

Sandals Royal Plantation, November 1 - 10, 2014 This property is in the Ocho Rios area next to Sandals Grand Riviera. The setting is beautiful. Overall the experience was a mixed bag. The good... Read more . The staff is outstanding. O’Shayne is the best activity co-ordinator/host. Those colourful runners dance well. Junior is the finest bartender, period. I have to mention Sonjay, Kemar, Latoya,  Larkland, Coombs and Dowarge one of the finest maitre des. Richard and Sheldon our butlers, what can you say, they anticipated and attended to our every need. The food was amazing. The selection and quality were outstanding. The finest items were always on the menu. If shellfish is one of your favourites, you are in luck. Shrimp and lobster is available all day. The ackee and lobster was amazing, so was the lobster BLT. Drinks are top shelf, scotch lovers will love the 12 yr olds and the single malt. Sandals offers very decent house wines and an affordable selection of higher end wines. Entertainment was excellent. the evening continued at the Wobbly Peacock pub. The property has two beaches with fine white sand. Water sports are plentiful, the kayaks lack back support, this is unforgivable. The so-so. Service was very prompt in the first few days and somehow became slow and unpredictable after that. There seemed to be some confusion when you order at some meals and unexplainable delays follow. On one day the bars were short of Bombay Sapphire till late night. Bombay Sapphire is proudly displayed on Sandals website and additionally they tout “At Sandals you enjoy 24-hour drink availability!”. On that day they also were unable to serve the white zinfandel. It is true that there were plenty suitable alternative options. The property has been sold out for a very long time. Stocks and replenishments should have been sorted out. The property is also showing its age. It is a beautiful property that is well appointed. It is looking a bit tired. Fixtures are looking old, loosing some of the finish. Water pressure came and went becoming weaker at peak hours. It likely won't take much to refresh the property. FREE WIFI, FREE CALLS. You will see that on the Sandals website. At Royal Plantation, free wifi will make those accustomed to dial up speeds happy. Getting connected is a performance, the on screen registration for the WIFI is very unstable and calls to IT are required. If your stay exceeds one week, your connection will be lost, and incidentally your door key will stop working. You will need to call IT and go through the same process. The speed is sluggish, just barely above dial up speeds. You could pay about $ 15 dollars a day for DSL speeds, a weekly package is available. The ‘free’ calls claim is via the “Sandals Phone” app. If you have an iPhone the app will not function. You will be directed to use a different app that is not connected to Sandals. The WIFI speed makes those connections a hit and miss. Surprisingly, I was able to ‘Face Time’ on one occasion with a lot of interruptions. Sandals has a ‘packaged’ product. There is no latitude for anything outside the ‘package’. If that appeals to you, you will have an amazing time. If you are accustomed to the resort adapting to your needs, look elsewhere. This is the third Sandals we have visited, Sandals Whitehouse and Sandals Emerald Bay being the others. By and large the experience was similar. We have visited several resorts in Jamaica, we likely will not be returning to Royal Plantation. Read less

5 of 5 stars
Nov 20, 2014 - KellieC634 - Sarasota, Florida

Making this our 7th Sandals trip, we chose SRP, Wow! What a pleasant surprise. We were very impressed with the food. The room was very spacious and clean. The view of course, was to die for, and the... Read more service was impeccable! Our butlers, Sean and Fiona, were Fabulous, our beach butlers, Adrian and Cleon, were straight up entertaining and fun, and the wonderful bar staff, in every location on the property was on top of it, every night. The entertainment was great and the French restaurant was the best that we have been too, of all the Sandals. We loved the Wobbly Peacock with the best bartenders EVER, ORANE and DANIELLO!!! You can always make me smile! Chad , our water activity was first rate! Will be returning again and love the treatment, I will always feel like a Princess!! Read less

4 of 5 stars
Nov 18, 2014 - akman75 - Charlotte, North Carolina

My wife and I just got back about a week ago from SRP. We did have a great time. But there were some negative things that we mostly overlooked due to the good things that SRP does so right. First... Read more off, if you're coming to Jamaica I would highly recommend doing Club Mobay. You get to pass all the long lines and get access to a great lounge. We didn't take part so we got to watch everyone else pass us by. It was very hot in the terminal and took us I would say about 60-75 minutes to get from the airplane to the Sandals lounge. Once there it was great. The bus ride from the airport is at least 90 mins depending on traffic and how fast your driver wants to go. We had a great driver named Udon. Talked the whole way and he was a very safe driver. Not nearly as bad as some of the other drivers speeding past us in the pouring rain. We were only in the van with one other couple and when asked we all decided to skip the half way stop so we could get to the resort sooner. Once we arrived, we were greeted with a warm towel and glass of champagne. Our butlers, Kenroy and Neil, weren't available when we got there though so that was a minor negative. The other staff member that did greet us walked us to our room and gave us our phone to reach out to the butler when we wanted. Kenroy did stop by our room in about 30-45 mins after our arrival which was nice. He is a bright spot at SRP. I can still hear his laugh. Our room was very nice. Very clean and the beds were very comfortable. The water pressure in the shower was nonexistent. So that was a minor negative. We ordered room service when we got there around 530 and it took about 45 mins to get service. That was about the norm for ordering in your room. Breakfast was much better as you could schedule a 30 minute window for them to bring you breakfast in the morning. You're able to hang a slip on the door with your order. We ventured out to the Wobbly Peacock the first night. This is by far the best bar and the only one at night. That was kind of a negative. I know the resort is intimate and small, but having at least two options a night would be nice. Orane, Jose (you got your vest yet?) Combs, and Junior were amazing and so much fun to be around. We always told them to surprise us when ordering a drink and they always did. We rarely got the same drink twice in a night. Really wish they would open up the bar on the beach at night so people could sit out and enjoy the sound of the waves. Our first morning had a minor issue in our room. One of the sinks was backed up when the water was turned on. They were in our room for over 2 hours fixing it. We called before we had a chance to get ready so we were stuck in our room until after 1015 on our anniversary day. So it was very aggravating. The hotel did respond with a generous $100 hotel credit that we could have used at the gift shop or the spa. So that positive helped overcome that small negative. We didn't really use our butlers a lot while on property. My wife and I are pretty independent so the only real time we used them aside for asking for in room bar replacements, was lunch next to the pool on our last day. Neil and Kenroy would call daily to make sure we didn't need anything, but as I said, we didn't use them that much. One thing to note, is you are allowed to tip on site. Its a little uncomfortable because all the official literature states you don't have to tip, but dealing with the room service and waiters and waitresses, it seems like they are expecting a tip. I wish Sandals would make it more clear as to whether guests are allowed to tip or expected to tip. I hate feeling cheap and hated the staff possibly thinking we were when we didn't know we were even allowed to tip. We kind of figured it out on our own after some awkward moments. Staying at the SRP you are allowed to go next door to Grand Riviera. If you are going to go next door I would highly recommend using the shuttle. You are able to walk next door depending how high the tide is, but even if its low, you have to walk past locals selling their goods and they can get a little aggressive and rude at times. Just something to consider. On Jamaica night at the resort, there are other locals that are selling items that we did end up buying from. But even after we bought an item, another person was telling us to buy more. We thought that was a little rude, but a nice no thank you, and we just kept walking. The beaches there are pretty small but quiet and nice to relax at. The ladies from that spa attack you every morning. It was to the point of being annoying. We would get asked multiple times a day from the same people. I wish Sandals would stop harassing people when they're relaxing on the beach or by the pool about the Spa. They should just sit up in the lobby and do it there. When people are on the beach, they don't want to talk about the Spa. We did end up using the Spa which was nice, but stopping the Spa staff onslaught is definitely something I think SRP could improve upon. The resort itself was very very clean. There are a LOT of stairs on site. Get ready to climb if you want to go down to the beach. One thing to consider if you're not good with stairs or have bad knees. The site is in dire need of a facelift. The main deck near the hot tubs and and main pool could use a power wash as the wood looks very old. We actually found a 2 inch long screw just laying on the deck. Lucking for us we didn't step on it. One of the bathrooms near the Wobbly Peacock had a broken faucet knob that laid there for 4 days. There was also a lot of little ants crawling all over the place. They were very tiny but after calling a staff member over to show them the trail they were leaving up the wall by the hot tub, one of the guys stuck his finger in the path and said, see they don't bite. Well that is great they don't bite, but that is gross to look at while staying at a 5 star resort while relaxing in the hot tub. The next day they were gone, but I still saw them in other areas of the main deck. My wife did get bit by a sand flea on our last night and we actually called the nurse because it swelled up really badly. They gave her some cream to put on it and apologized. Its a big property but that is another area I think SRP could improve upon is getting all the bugs out of the main areas. The food here was amazing. We loved Le Pappilon which was great for our anniversary dinner. The resort is very heavy in seafood offerings. So if you're like my wife, you could struggle at times to find something unless you ask for something off menu. The Terrace is where we did our breakfast most mornings. Its a buffet so thats nice, but you're also allowed to order off a menu as well. The service there was very spotty. We actually waited for over a half hour for french toast and eggs benedict. When we asked where our food was, they amazingly had it right away but it was cold. So one would assume they forgot and it just sat on the counter in the back. If you go to the buffet, I would recommend just getting the buffet that way you won't be upset with long wait times for your food. Even the dinner at the Terrace was spotty. The international food night was good there but again mainly seafood. The Italian night was there, but there was no meatballs, alfredo, lasagna, garlic bread or most of the items we in America would call "itallian food". The food they did have was good, but those staples would have been nice. Jamaica night was the best food. The lobster was amazing as well as the jerk chicken. Overall this resort is great. It is VERY small. I am a little more looking for something to do at night more so than my wife but we still managed to have fun. Like I said before there is only one bar at night to go sit at to have some drinks. Its nice you can go next door, but we didn't do so that much. The main pool at Grand Riviera was completely gutted while we were at SRP. So that led to it being more crowded on the beach side. I am sure we'll end up back at SRP some day. This was my first stay at a Sandals, so we might try another resort next to have that to compare SRP to. I already miss that clear blue water and the sound of the waves. Read less

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