Jumeirah Zabeel Saray

Dubai Beach, Dubai

Virgin rating

Deluxe King Arabian Sea View Room
Junior Suite, Jumeirah Zabeel Saray, Dubai Beaches and Beyond, Middle East
Amala
The Rib Room Restaurant, Jumeirah Zabeel Saray, Dubai
Al Nafoorah Restaurant
Voda Bar Terrace
Imperium
C Club
Lagoon Residences
Grand Imperial Suite Terrace
Talise Ottoman Spa
Sinbad's Kids Club
The Avenue of Indulgence
Deluxe King Arabian Sea View Room
Junior Suite, Jumeirah Zabeel Saray, Dubai Beaches and Beyond, Middle East
Amala
The Rib Room Restaurant, Jumeirah Zabeel Saray, Dubai
Al Nafoorah Restaurant
Voda Bar Terrace
Imperium
C Club
Lagoon Residences
Grand Imperial Suite Terrace
Talise Ottoman Spa
Sinbad's Kids Club
The Avenue of Indulgence

The hotel

Indulge in a timeless culture of hospitality at Jumeirah Zabeel Saray. This spectacular beachside resort is located on the West Crescent of the exclusive Palm Jumeirah in Dubai and offers exhilarating views of the Arabian Gulf and Dubai’s impressive skyline. The hotel is lavishly decorated in an elegant style reminiscent of the magnificent Ottoman era and features spectacular hand-painted ceilings and murals, crafted marble, crystal chandeliers as well as art worthy of the finest galleries. The resort offers exquisite dining experiences, stunning guest rooms and an array of leisure activities. Guests can enjoy a day well spent at the 1km pristine beach or embark on a journey of the senses at the award-winning Talise Ottoman Spa, one of the largest, most opulent spas that the world has to offer. Jumeirah Zabeel Saray is an iconic destination that recreates the majesty of the Ottoman era whilst offering guests unforgettable moments that are luxurious yet intimate. Be it through dining, leisure, rejuvenation or relaxation, we constantly strive to provide guests with exceptional experiences that offer the perfect mix of imaginative and exhilarating activities. 

Amenities

  • Kayaking
  • Tennis
  • Water Skiing
  • Kids Club
  • Wheelchair access
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

Situated on the West Crescent of Palm Jumeirah, Jumeirah Zabeel Saray is a mere 45-minute drive from Dubai International Airport. The resort offers access to the business district, world-class golf courses, theme parks, shopping malls and traditional souks, while providing guests with a tranquil haven complemented  by views of the Arabian Gulf.

Hotel information

405 rooms and suites. All with air-conditioning balcony, 48” LCD TV with pay-per-view films, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Superior King Rooms are located on the 1st-2nd floors, with private balcony, partial views towards the Arabian Gulf and the resort, with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Half Board option: includes buffet breakfast at your property, plus a choice of lunch or dinner which is available on a dine-around basis at a selection of over 40 restaurants within the Jumeirah resorts: Madinat Jumeirah, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, and Jumeirah Emirates Towers. Transport is not included.

Please note: some restaurants require a supplement fee.

Drinks Package Options: drinks packages can now be added to both Bed & Breakfast and Half Board for a per person, per day fee. All guests in the room must be on the same package, (under 21 Package can be added for children sharing the room with adults).

Under 21's (non alcoholic) Drinks Package: local still and sparkling water, tea/coffee, soft beverages and Ice cream.

Dine around drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages.

Unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa and Zenzi Beach.

Premium unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still & sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa, Zenzi Beach and Pool & Beach.

Superior Double Rooms with 2 double beds, sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Deluxe King Arabian Sea View Rooms with Ottoman–themed furnishings and views of Dubai’s shoreline and skyline, and 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Deluxe Double Arabian Sea View Rooms with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Club King Rooms with sweeping palm views and Club Lounge access, with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Club Double Rooms feature Palm View with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Club Lounge benefits include:

  • A la carte option for breakfast (7:00am-11:30am)
  • All-day tea/coffee and soft drinks
  • Afternoon tea
  • Pre-dinner canapés, with select house beverages (6:00pm-8:00pm)
  • Suit pressing (including one complimentary suit/garment press per person per stay)
  • Complimentary WiFi in the lounge and in the room
  • Selection of International newspapers and magazines

Interconnecting rooms on request and can be booked at the time of booking.

Grand Deluxe Family Rooms with 2 bedrooms and 1 king-size bed, 2 single beds, sleeping maximum 3 adults, or 3 adults and 1 children (under 12 years), or 2 adults and 2 children.

Imperial One Bedroom Suites located on the highest floor of the resort with views of the entire resort with king-size bed and 1 rollaway bed, separate living/dining room and views of the Arabian Gulf, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites with 1 king-sized bed and 1 rollaway bed, separate living area, sea views from private balcony overlooking the Arabian Gulf or Palm Jumeirah Island, amenities by Asprey London and a complimentary basket of fruits upon arrival, sleeping maximum 3 adults or 2 adults and 1 child (under 12 years).

2-Bedroom Suites are spacious at 142 sq m, with a living and dining area, private balconies overlooking the Arabian Gulf and a sumptuous gift basket of seasonal fruits. The master bedroom has 1 king-size bed and the other bedroom has 2 double beds and a rollway bed, sleeping maximum 4 adults and 2 children, or 2 adults and 4 children.

Grand Imperial Suite, located on the Imperial floor, offers 310 sq m of living space with a private sauna, terrace, separate living and dining room and master bedroom with 1 king-size bed and rollaway bed, sleeping maximum 3 adults or 2 adults and 1 child.

Please note: children (12 years and under in winter and 15 years and under in summer) sharing existing bedding. Extra beds at a charge.

  • Booking Bonus: Book by 31 May '24 to receive up to 55% off your accommodation costs, plus a complimentary upgrade from Superior King to Deluxe King Sea View or Superior Family to Deluxe Family Sea View between 01 Nov '24–31 Mar '25. Terms and conditions apply. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

9 restaurants and bars: Imperium (International cuisine, all-day dining and weekend brunches), Zenzi Beach (South American cuisine), Al Nafoorah (Lebanese cuisine), Amala (Indian cuisine), Tori Tori (Contemporary Japanese sharing style Izakaya), Zabeel Social (casual American cuisine), Arcadia (outdoor country style kitchen), Sultan’s Lounge & Sultan’s Delights, Zaabaa (cigar lounge).

59 metre infinity swimming pool and 2 Jacuzzis. Talise Ottoman Spa* with indoor pool. There is also a snow room in which to cool off after the sauna/hammam. Fitness centre*. 2 tennis courts. Water sports* including water-skiing, paddle boarding, kayaking and pedal boats. Beach volleyball. Cinema (showing 4 films a day). Shopping arcade with 14 premium boutiques. Sindbad's Kids' Club* with kids' pool and playground. The Beach Shack (a social space for teens and older children with ping pong table and sport screens). Theatre.

Complimentary WiFi. Complimentary newspaper app. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 nights between 27 Dec-1 Jan.

No check outs on 31 Dec. Gala dinner supplement applies.

* Denotes local charge.

Please note: in relation to New Years Eve Gala bookings, please add to reservations a preference of restaurant, detailing guests name, arrival date and number of people along with any dietary requirements.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7472)
  • Very good (1156)
  • Average (526)
  • Poor (221)
  • Terrible (222)
Image of the Tripadvisor rating 🤩🤩🤩🤩🤩🤩

May 1, 2024 Monika K

Very nice and beautiful place.the service was fantastic.Room and bathroom just amazing.It is one of my favorite hotel where I always like to return.
Image of the Tripadvisor rating Not a 5*. Extremely disappointed.

Apr 30, 2024 neldog87 Manchester

I write this whilst still on the beach at Zabeel Saray. The only things about this hotel which would class as 5* are: Hotel lobby Concierge WhatsApp Staff This hotel in general is not 5*, and not a 5* experience. Whilst the room is decent, and bathroom great, we have old creaky laminate flooring rather than tiles, which beggars belief. Our… Read more
I write this whilst still on the beach at Zabeel Saray. The only things about this hotel which would class as 5* are: Hotel lobby Concierge WhatsApp Staff This hotel in general is not 5*, and not a 5* experience. Whilst the room is decent, and bathroom great, we have old creaky laminate flooring rather than tiles, which beggars belief. Our main gripe is that they sell day passes (A LOT of day passes). This means that you pay £600/pn for the privilege of using the hotel facilities, whilst outside guests pay roughly £40 for a day pass, which is fully redeemable via food & drink, meaning they get to use all the facilities you get to use for free (since you also have to pay for your drinks/food). They sell so many of these day passes that there is never ONE free spare sunlounger at the beach or around the pool. You have a constant stream of people with big back packs strolling in, desperate and arguing with staff to find them a sun bed. Not something you’d expect at a 5* resort. If you dare to relax on your holiday and have a lie-in, to wake up and find that there are no loungers available around the pool or on the beach, it’s tough luck. It’s a first come first serve basis, and you don’t have any priority over outside guests, even though you’ve paid £600/night, unless you complain, which again - you’re on holiday, you shouldn’t have to for basic amenities. Drink prices are extortionate. Around 25% more than any other 5* hotels in Dubai. You’re a captive audience on the edge of the palm. Zabeel team will reply stating that they have passed these comments onto management. Which will not change anything. You can see from previous reviews that this has been happening for years and nothing has changed. It WILL be the same when you come here. Would definitely not recommend. Read less
Image of the Tripadvisor rating Better hotels easily available

Apr 28, 2024 jprees2024

Stayed for 11 nights. Start with the positives, the children enjoyed the pool and the sunshine. Lifeguards at the pool are attentive and alert, which is not something I've often seen at hotels before. Negatives, upon check in you are asked for £1000 to cover both tourist tax (not a problem, had this many times before) but also £800 of it is to… Read more
Stayed for 11 nights. Start with the positives, the children enjoyed the pool and the sunshine. Lifeguards at the pool are attentive and alert, which is not something I've often seen at hotels before. Negatives, upon check in you are asked for £1000 to cover both tourist tax (not a problem, had this many times before) but also £800 of it is to cover your potential spend. Never had to pay in advance for food and drinks previously, but as we were likely to owe this at the end we didn't mind as paying it up front as the end result is the same. Food is at best 4* quality, often mislabelled as the wrong meats or vegetarian options when containing meat. Glasses not replaced in rooms unless asked, likewise with towels. Upon checkout I made sure with the staff that we had cleared our account to which they agreed that we owed another £100 or so, which was then paid. Once arriving home the hotel have taken a further £1300 with no explanation. I've tried to explain that they have taken the payment twice but are uncooperative and unresponsive. Best avoided. We went to the Waldorf for a Princess Brunch. I'd highly recommend staying there over this and also their brunch experience. Read less
Image of the Tripadvisor rating This hotel is amazing!

Apr 27, 2024 Meridian Kung F... H Mauritius

Simply the best hotel we have ever stayed in! Opulent, impeccable service and incredibly friendly staff that make you feel like you are the only guests in the hotel. The food is also just excellent. For breakfast I visited the “ healthy station” every day as it was perfect for me, fresh fruit prepared in front of you by a smiling happy staff… Read more
Simply the best hotel we have ever stayed in! Opulent, impeccable service and incredibly friendly staff that make you feel like you are the only guests in the hotel. The food is also just excellent. For breakfast I visited the “ healthy station” every day as it was perfect for me, fresh fruit prepared in front of you by a smiling happy staff member. There are ample high quality breakfast selections available for you to enjoy whilst seated looking out to the beautiful gardens. Lunch: We used the pool service and the quality was excellent, served to your sun bed in a sealed container with proper cutlery and napkins Dinner: Choose from one of about 5 high end dining experiences from Indian, Japanese, Arabic to name a few. All the serving staff are excellent and friendly. The pool: We had a raised double bed on the edge of the pool every day and it was fantastic! No struggling for beds whatsoever. Complimentary iced water all day & sun block also. The pool manager Michael was superb and attended to us every day by topping up our water, laying out our towels and making sure all was 5*. He was brilliant and really enhanced our experience. The room: Outstanding! Samud our room attendant and his colleague Karen were also 5*. Samud was there every day to make sure the room was perfect in every way. He also left us a beautiful towel display on our anniversary which was a lovely touch. He was always happy and extremely polite & friendly. In summary, we loved it ! Will be back as often as we can. A beautiful hotel. Read less
Image of the Tripadvisor rating Great stay

Apr 26, 2024 Hiba_ch3

Had an amazing stay at this beautiful hotel for 9 days. Out of all the hotels I have been to in Dubai, it is definitely one of the most stunning and homely. Couldn't fault the interior and ambience. Despite travelling through the disruptive weather conditions, the check in process was very easy and quick. They were also happy to upgrade our room… Read more
Had an amazing stay at this beautiful hotel for 9 days. Out of all the hotels I have been to in Dubai, it is definitely one of the most stunning and homely. Couldn't fault the interior and ambience. Despite travelling through the disruptive weather conditions, the check in process was very easy and quick. They were also happy to upgrade our room which was a plus. We also had an amazing room service cleaner Bahaa who always generously topped up our amenities knowing we were a large group. The guys around at breakfast were so helpful, and also made sure we received anything we needed regardless of how busy it was. Although it was such a beautiful hotel, there were a few cons: Firstly, the rooms are extremely dark and the little lighting that is provided hardly worked, there were always a few lights that would not turn on. We also encountered minor issues with the bathroom however they were fixed as soon as I reported them. Secondly, the service received from the outdoor staff was pretty disappointing as they were inconsistent with the service they delivered. For example, some days doors would be opened for us when leaving a taxi, and others we wouldn't be greeted in any way at all. In terms of food, it was pretty satisfactory and freshly prepared however, it became quite repetitive especially the breakfast buffet. Overall, we still enjoyed our stay here. Read less