Sheraton Boston

Boston, USA

Virgin rating

Traditional Room
MARKET
Premium Room
MARKET
Executive Room Sofa Bed
Traditional Room
MARKET
Premium Room
MARKET
Executive Room Sofa Bed

The hotel

Putting you right in the historic heart of the Back Bay neighbourhood, the Sheraton Boston is in the perfect spot to explore this walkable city. You can enjoy good food and cocktails at the SideBar and there’s even pool and gym facilities to retreat back to after a day of adventure. Step out the front doors and you’ll find some of the best bits of the city within a few minutes’ walk – from Boston Common and Public Gardens to the latest sightseeing attraction, View Boston with unbeatable 360 views over the twinkling skyline. There's also not one but two conveniently connected malls so you can shop to your heart's content.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool
  • Close to City Centre

Where is it

Centrally-located in the heart of Boston's Back Bay neighborhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center and the Copley Place Mall. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

1,220 rooms and suites on 29 floors. All with air-conditioning, TV, tea/coffee-making facilities, complimentary bottled water, mini-fridge, bathrobes, complimentary WiFi access, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer. 

Traditional Rooms are 240 sq ft with 1 king-size bed, 1 queen-size bed, or 2 double beds, sleeping maximum 4 people.

Deluxe Rooms are in the south tower and are 390 sq ft, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Premium Rooms are 228 sq ft and have views of the Charles River, with 1 king-size bed or 1 queen-size bed, sleeping maximum 2 people. 

Executive Deluxe Rooms are 350 sq ft and have 1 king-size bed plus sofa bed, sleeping maximum 3 people. 

Sidebar & Grille (casual dining and cocktails, open for breakfast and dinner). MARKET (grab-and-go food for breakfast, lunch and dinner). 

Indoor swimming pool with outdoor deck and retractable roof. 24-hour fitness centre. 

Complimentary WiFi in lobby and public areas. Self parking $55 plus tax, per day (payable locally, subject to change). Laundry/dry-cleaning services*. Concierge. Local restaurant delivery service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: one person must be 21 years or over in the room to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1300)
  • Very good (1251)
  • Average (553)
  • Poor (163)
  • Terrible (201)
Image of the Tripadvisor rating Stay elsewhere

May 1, 2024 joe_LCSW Pittsburgh, Pennsylvania

DON’T STAY HERE, unless you have money to burn. First the good. There are allot of reviews mentioning the need for updates. I did not encounter this. I found the facility well decorated and clean. I stayed here 5 days for a conference. And got a discounted of $350 (yes, that’s a discounted price!). That’s the theme here. You pay for EVERYTHING… Read more
DON’T STAY HERE, unless you have money to burn. First the good. There are allot of reviews mentioning the need for updates. I did not encounter this. I found the facility well decorated and clean. I stayed here 5 days for a conference. And got a discounted of $350 (yes, that’s a discounted price!). That’s the theme here. You pay for EVERYTHING here. $70/day for parking! (That was $350 for me). They charge a $50/day non-refundable convenience fee. That fee is for “the convenience of using our facilities.” So whether you use the gym, pool or whatever, you must pay $50/day. (That’s another $250 for my stay.) I had something delivered by Amazon. $12 “for retrieving the package.” Are you as angry as me yet? I will never stay here again. I’m hoping you don’t stay here at all. Read less
Image of the Tripadvisor rating Fantastic place to stay in Boston!

May 1, 2024 UtahManAmI Salt Lake City, Utah

I really appreciated that the front desk staff allowed me to check in early before my conference. This was a huge convenience! They were also very welcoming and informative. This is a really nice hotel with great amenities. I took advantage of the convenience store a few times to get some basic necessities that I had forgotten. It is also a… Read more
I really appreciated that the front desk staff allowed me to check in early before my conference. This was a huge convenience! They were also very welcoming and informative. This is a really nice hotel with great amenities. I took advantage of the convenience store a few times to get some basic necessities that I had forgotten. It is also a short walk away from the Hynes Convention Center where my conference was held. Easy to get to the convention center and pretty much anywhere else in downtown Boston with the subway stations nearby and the blue bikes in the area. Read less
Image of the Tripadvisor rating Great Stay & Staff Service!

Apr 24, 2024 Kristyna K

Stayed for a show going on in Boston! Hotel was in an ideal location for me to walk to restaurants in the area and the venue, which is get if you don't want the stress of driving through Boston. Room was clean and check-in was a breeze! Adam at the Front Desk was super friendly and gave me really good tips on finding tickets for shows in the area!… Read more
Stayed for a show going on in Boston! Hotel was in an ideal location for me to walk to restaurants in the area and the venue, which is get if you don't want the stress of driving through Boston. Room was clean and check-in was a breeze! Adam at the Front Desk was super friendly and gave me really good tips on finding tickets for shows in the area! Great representative of the hotel - super friendly and definitely started off my stay on a great note! Read less
Image of the Tripadvisor rating Cancelled trip, hotel still charged my CC, say they will provide a refund, but never actually do it.

Apr 8, 2024 Christopher E

Traveled with children so looked for hotel with good reviews on their pool. Booked this hotel based on these reviews. Day before trip received an email from Front Office Manager stating the pool would be closed during my stay. I called, spoke to the front desk to cancel. They accepted this late cancelation without fees because it was their… Read more
Traveled with children so looked for hotel with good reviews on their pool. Booked this hotel based on these reviews. Day before trip received an email from Front Office Manager stating the pool would be closed during my stay. I called, spoke to the front desk to cancel. They accepted this late cancelation without fees because it was their fault. I went to another hotel. Upon arriving back home, discovered the hotel still charged me for the stay. When I call or email them for a refund, they approve of the refund, however, after several months, they still have not given me a refund. Read less
Image of the Tripadvisor rating Pristine Rooms, Excellent City Views

Mar 31, 2024 SammyMmoja Nairobi, Kenya

The rooms were neat and tidy. The views of Boston from the room encouraged me to visit the city and enjoy it. The easy access to the Prudential Center Mall allows you to have fine dining. Though it's a wonderful hotel, it is in need of modernisation.