Hyatt Grand Central New York

Union Square, New York

Virgin rating

2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market
2 Bedroom Suite with City View
Deluxe King Room
Corner Suite
City View King Room
The Market

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3986)
  • Very good (4077)
  • Average (2706)
  • Poor (1507)
  • Terrible (1403)
Image of the Tripadvisor rating Comfortable and secure

Apr 26, 2024 Deens42 New Jersey

I stayed here overnight for business in April. The rooms were clean and comfortable. The hotel was secure and you could not enter with out showing your room key to a guard which made me feel safe. This is my second stay here and would continue to book.
Image of the Tripadvisor rating Much less than expected from a Hyatt

Apr 26, 2024 bryanthurston

Old wallpaper falling off the walls and an undeniable urine type odor in the bathroom. Left with no towels and washcloths after the first day. Bath Shower faucet is pretty but hard to use unless you are Hercules.
Image of the Tripadvisor rating Wonderful Hotel.

Apr 26, 2024 John P

We had a lovely stay in March. Room had a wonderful view up Lexington Avenue and the Brooklyn Bridge could be seen with binoculars. Room was a great size and was kept clean. Staff were very helpful and friendly. The location was perfect, next to GCT and views of the Chrysler Building when you walk away from the hotel. Stayed 5 nights and was given… Read more
We had a lovely stay in March. Room had a wonderful view up Lexington Avenue and the Brooklyn Bridge could be seen with binoculars. Room was a great size and was kept clean. Staff were very helpful and friendly. The location was perfect, next to GCT and views of the Chrysler Building when you walk away from the hotel. Stayed 5 nights and was given $15 a day to spend in the market (snacks, coffee etc.). You have to leave the hotel about $450 on you card on arrival as a retainer and they take the $46 a day local tax from it before you leave. This is all in the information you are given when booking. Dont forget local taxes added to everything you buy, count on an additional 10% should cover it. Read less
Image of the Tripadvisor rating Please read reviews first don’t not book city view

Apr 24, 2024 vicky N

Stayed here back in 2016 so decided it was the best hotel based on experience to re book when bringing family from the uk over. I can’t believe how much it had changed, I had emailed 2 weeks prior to request a kettle and travel cot in my room to which I was told this was not an issue and the items would be in room on arrival but they weren’t, when… Read more
Stayed here back in 2016 so decided it was the best hotel based on experience to re book when bringing family from the uk over. I can’t believe how much it had changed, I had emailed 2 weeks prior to request a kettle and travel cot in my room to which I was told this was not an issue and the items would be in room on arrival but they weren’t, when I popped down to reception to ask I was met by the same guy that checked us in with Question? Very rude but still no cot!! Another member of staff as you enter bar/restaurant area met with the word yes as if we were an inconvenience for spending money on drinks. Honestly I read some reviews before re booking who had mentioned this and I wish I had listened because honestly I’ve never stayed in a hotel any where where staff have been so rude and acting like guest are a inconvenience to them and it’s not even before anyone has spoken so it’s not like guests have been rude first. Room is ok don’t waste money on city view the noise form music outside grand central even from floor 31 keeps you awake till midnight it’s an actual joke I think times square would actually have been quieter. Such a very disappointing stay especially as I brought family for a first time visit and I was embarrassed for them.. I work for a travel agents back in uk and will not be recommending this hotel Read less
Image of the Tripadvisor rating Great Central Hotel

Apr 24, 2024 shazet2024 Norwich, United Kingdom

Just what we needed for our short visit easy for walking and subway users. Felt food and drink were over priced in market section.