Chelsea Hotel

Toronto, Canada

Virgin rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1947)
  • Very good (3056)
  • Average (2410)
  • Poor (1116)
  • Terrible (793)
Image of the Tripadvisor rating Good but need to improve wifi range, lovely hotel though

May 17, 2024 Smilie_111_UK London, United Kingdom

Stayed here for 1 night, it is a huge hotel. Felt very welcome though, lots going on. Was given the choice of 2 rooms - and their locations explained. Wifi not available in all rooms so it was a slightly nicer view or better wifi. Hoping they can improve on this soon as I was expecting more from a big well-known city hotel ! The room was lovely… Read more
Stayed here for 1 night, it is a huge hotel. Felt very welcome though, lots going on. Was given the choice of 2 rooms - and their locations explained. Wifi not available in all rooms so it was a slightly nicer view or better wifi. Hoping they can improve on this soon as I was expecting more from a big well-known city hotel ! The room was lovely though. Modern, but with a homely feel. Happy to have stayed here for just the 1 night. Read less
Image of the Tripadvisor rating Last Minute Stay and check In

May 15, 2024 ellena8882024

We can't check in as if you don't have reservation. Need to book online or use the hotel house phone to have the reservation done.
Image of the Tripadvisor rating Clean and tidy business hotel

May 15, 2024 Jonahcardiff Cardiff, United Kingdom

We were booked here for 3 nights as part of a tour package. It feels more of a business hotel, however, rooms clean and tidy with tea and coffee facilities. We wouldn't have picked ourselves due to its location. A little far out if you don't use public transport.
Image of the Tripadvisor rating Pleasure

May 14, 2024 joycekent234

My stay was totally enjoyable, I felt I got the most value for my money looking forward to coming back in the summer
Image of the Tripadvisor rating Six night stay

May 14, 2024 dandda Aberdeen, United Kingdom

Nice hotel. Friendly, efficient and helpful staff. Fixed an issue we had with the safe quickly. Just needed new batteries. Easy to get to from the airport. The UP train is very easy to use. However, a taxi for the short journey from Union Station to the hotel cost us $25. The taxi to take us back to Union Station wanted $60! Finally accepted… Read more
Nice hotel. Friendly, efficient and helpful staff. Fixed an issue we had with the safe quickly. Just needed new batteries. Easy to get to from the airport. The UP train is very easy to use. However, a taxi for the short journey from Union Station to the hotel cost us $25. The taxi to take us back to Union Station wanted $60! Finally accepted $20 after a bit of bartering. Beware! Check in and check out very easy. We were directed to a particular set of elevators which were very quick and smooth. We were on the 20th floor and these bypassed the lower floors. Very efficient. Room was comfortable but could use another bedside table. Cleaned everyday, kept immaculate. The tea/coffee facilities were disposable cups and individual packages with sugar, stirrers etc in. Seemed wasteful so we bought mugs from IKEA (just across the street) and a small carton of half and half. Shops, malls and restaurants can sometimes be tricky to find the entryway and requires a bit of attention. Hotel is within walking distance of many tourist areas. We even walked to Casa Loma. Lots of eateries in the surrounding area. Lots of construction in the immediate area. Our room was facing the construction which started at 07.00 prompt. Didn’t bother us, because we don’t sleep late. Booked a day trip to Niagara Falls at the concierge desk. Ali was very helpful. Trip was good. Steve was our guide and bus driver. He provided us with lots of information about Toronto and the areas we passed through. You don’t get a lot of time at the stops, but we did have time to do the boat trip. Highly recommend doing that. Definitely a bucket list item. Read less