Grand Hyatt Dubai

Dubai City, Dubai

Virgin rating

The hotel

This sleek edifice is a world of entertainment and dining, where luxe comfort meets five star cuisine. You're spoilt for choice with the dining options, which include everything from Italian classics to Singaporean favourites. Wox is fun, recreating the food-hawker stalls you find in Southeast Asia. This amazing leisure hotel also boasts stunning views of Dubai Creek. Within close Dubai Mall and the iconic Burj Khalifa, Grand Hyatt Dubai is the ideal starting point for any trip to this buzzing city - a destination in itself.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Close to the city centre, Grand Hyatt Dubai offers inner-city retreat with resort-style amenities. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

682 modern rooms and suites in 2 buildings. All with air-conditioning, satellite TV, complimentary WiFi access, telephone, tea/coffee-making facilities, mini-bar*, safe, iron and ironing board, bathrobes and hairdryer. Grand Room Downtown City View (39 sqm) have views of Dubai's skyline, with 1 king-size bed or 2 single beds (1 extra bed provided), sleeping maximum 2 adults and 2 children or 3 adults.

Half-Board option: includes lunch or dinner at The Collective by Market Café restaurant (International buffet). For any other outlet at Grand Hyatt Dubai there is a set menu that can be consumed in any of the following 7 outlets: Andiamo, Panini, Sushi, Peppercrab, Wox, iZ, Awtar.   

Half Board Dine Around option: includes lunch or dinner at The Collective by Market Café restaurant (International buffet). For any other outlet at Grand Hyatt Dubai, there is a set menu that can be consumed in any of the following 6 outlets: Andiamo, Panini, Wox, iZ, Tiger Jax and Primi by Panini.

Creek View Family Rooms (44 sqm) with views of Dubai Creek and parklands, with 1 king-size bed or 2 single beds (2 extra bed provided for children, chargeable for adults), sleeping maximum 3 adults or 2 adults and 2 children. 

Resort Room Downtown View (39 sqm) with 1 king-size bed or 2 single beds (1 extra bed provided for children), sleeping maximum 3 adults or 2 adults and 2 children.  

Resort Family Rooms (44 sqm) have views of Dubai Creek with 1 king-size bed or 2 single beds (2 extra beds provided for children), sleeping maximum 3 adults, or 2 adults and 2 children.  

Grand Deluxe Suites are larger and also offer resort benefits* with 2 king-size beds (2 extra beds provided for children, chargeable for adults), sleeping maximum 4 adults and 2 children.  

Grand Suites have a separate bedroom and living area and offer resort benefits* with 1 king-size bed (2 extra beds provided for children, chargeable for adults), sleeping maximum 3 adults, or 2 adults and 2 children.  


Please note: adult extra bed: 180cm x 90cm and child extra bed: 130cm x 70cm. 


*Resort benefits: complimentary breakfast, 6:00pm–8:00 pm dinner: selective menu at the dedicated venue, including unlimited house beverages, soft drinks and juices. Timings are subject to change. 

  • Booking Bonus: Book by 31 May '24 to receive up to 50% off the accommodation cost between 01 May '24–31 Oct '25.  

    Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

  • Booking Bonus: Book by 30 May '24 to receive a complimentary upgrade from Bed & Breakfast to Half Board+ when booking a Downtown View Room or a Deluxe Family Room between 01 May '24–31 Oct '25.  

    Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

11 restaurants: Panini (Italian cafe and deli), Awtar (Lebanese cuisine; open for dinner), Andiamo! (authentic Italian cuisine, open for lunch and dinner, large terrace with shisha), Peppercrab (Singaporean-seafood inspired restaurant; open for dinner), Wox (South East Asian noodle house; open for lunch and dinner), Sushi restaurant (open for lunch and dinner), iZ (Indian tandoor cuisine; open for lunch and dinner), The Collective; experiential destination restaurant, open for breakfast, lunch and dinner), Poolside Restaurant (light snacks: all-day dining), Tiger Jax (American sports bar, in the new multiplex). 2 Bars: Al Nakheel Lounge (light snacks and high tea: all-day dining). Cooz Jazz bar.

3 temperature-controlled swimming pools, including a large freeform pool and a toddlers’ pool. 24-hour indoor lap pool. Award-winning spa* with 10 en-suite treatment rooms. 24-hour gym*, whirlpool, steam room and sauna. 325 metre jogging track. Kids’ club* with educational and sports activities, PlayStation® games and films. Hair salon*. Shopping gallery. Brand new multiplex*, with kids club, sports bar, Italian eatery, a games arcade and a bowling alley.

Laundry service*. Babysitting*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 30 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7145)
  • Very good (1444)
  • Average (334)
  • Poor (149)
  • Terrible (214)
Image of the Tripadvisor rating Amazing and greatest staff

May 18, 2024 amr953

If you stay there once they remember you forever You feel like home If you call for any service it happens in few minutes
Image of the Tripadvisor rating Top Top Quality Throughout

May 18, 2024 Robert W

Once again all round excellent in every category. In Dubai I will always stay here if it is my choice, I stay or visit many quality hotels around the world and this is reliably one of if not the best. As soon as I walk into that towering, forested, cool, marble clad lobby I immediately start to relax, always there is a warm welcome. The time was… Read more
Once again all round excellent in every category. In Dubai I will always stay here if it is my choice, I stay or visit many quality hotels around the world and this is reliably one of if not the best. As soon as I walk into that towering, forested, cool, marble clad lobby I immediately start to relax, always there is a warm welcome. The time was 7.00 am, and I was stressed after an unusual airport failure and was suddenly needing somewhere to stay another night, I was a walk-in, with no booking but was warmly greeted and within ten minutes I was found a room, available and ready plus two complimentary breakfasts! Everything worked in the room (623), the garden view very pleasant and the breakfasts superb, without fail pleasant and helpful staff, congratulations, Uhmm have to say though, as someone has already mentioned, the peacocks are a mistake, that many birds in that small space should not be allowed, from high level human pampering to animal cruelty, it jars the senses, please get rid of that blot. Otherwise 5-star plus.... Read less
Image of the Tripadvisor rating Bon Voyage breakfast cake

May 18, 2024 jadelunny Nottingham, United Kingdom

I had to stay in Dubai for one night for business and chose the Grand Hyatt as it’s the most affordable five star hotel near the airport. When I arrived the staff were instantly welcoming and I got a free room upgrade for the night and a late checkout for no additional cost. I arrived at 4am and was leaving at 11pm so the receptionist extended my… Read more
I had to stay in Dubai for one night for business and chose the Grand Hyatt as it’s the most affordable five star hotel near the airport. When I arrived the staff were instantly welcoming and I got a free room upgrade for the night and a late checkout for no additional cost. I arrived at 4am and was leaving at 11pm so the receptionist extended my checkout until 2pm so I had more time to sleep and refresh, and said I was of course welcome to use the hotel facilities such as the pool until I left for the airport. At breakfast they had a great selection of food including a crepe making station, waffles, eggs, bread pudding as well as the usual pastries, ham and cheese etc. Every member of staff that passed my table asked if the food was ok and if I was enjoying my stay and you could tell they take pride in their job. I told one man that I would be leaving tonight and he was so shocked and said next time I’ll have to stay longer, even just four days to fully appreciate the whole hotel. He came back a few minutes later with a Bon Voyage cake and a card from Claris, Sri, Manoj, Surbi, Aira and Kajol which said “see you soon” I would 100% recommend purely for the absolutely fantastic service. The beds are also really comfortable, everywhere is spotlessly clean and it felt so safe. Read less
Image of the Tripadvisor rating Grand Hyatt Dubai couldn’t provide the room that I booked and confirmed a week before our arrival date.

May 17, 2024 miante2024 Male

Grand Hyatt Dubai couldn’t provide the room that I booked and confirmed a week before our arrival date. I made the reservation through Booking.com so I tried to notify them but they failed to reply any of my message. During my stay I came across others who were having the same issue with the rooms so it must be a norm for the hotel.
Image of the Tripadvisor rating Grand Hyatt Hotel, Dubai

May 17, 2024 jcaddle1955

Facilities including gym, spa, dining/food were excellent. Attention to detail by staff and managers interaction to resolve minor issues were dealt with efficiently and courtesly.