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Atlantis The Palm Competition

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Terms and conditions:

By entering the competition, entrants agree to be bound by these Terms & Conditions.

Atlantis The Palm Competition Terms & Conditions

Please read these Terms and Conditions carefully prior to participating in Atlantis The Palm Competition (the "competition"). By participating in the Competition each participant fully and unconditionally agrees to and accepts these Terms and Conditions.

1. Eligibility for Participation: The Competition is only open to individuals (referred to as "Participants") Participants must be (i) a resident of the United Kingdom and (ii) over 21 years of age. Participants can only enter the Competition once. Virgin Holidays and Atlantis The Palm employees and their immediate family are not permitted to enter the Competition.


2Access to Competition: The Participants enter the Competition by submitting valid contact details into the electronic data capture form https://www.virginholidays.co.uk/atlantis-leeds-event. A purchase or transaction is not required to participate or win. Virgin Holidays does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent through agents or third parties. Late or incomplete entries will not be accepted. Any entries with votes that are deemed to be manipulative will have the manipulative votes discounted from the overall vote total.


3. Participation Period: The Competition is open for participation from 09:00 GMT 12/05/2018 and will close at 17:00 on 13/05/2018. The winner of the Competition will be notified by email via Virgin Holidays, no later than 4 weeks after the closing date.

4. Winner is announced:  The winner will be notified via the email address submitted at time of entry.  If the winner cannot be contacted within 72 hours of the terms of the notification, a runner up will be selected and the original winner will forfeit any prize.

5. The Prize:

The prize consists of a 3 night stay in a deluxe room for 2 adults (over the age of 21) and 2 children (under the age of 12) on half board basis at the Atlantis The Palm Dubai Hotel in Dubai. Travel dates are valid from the 12th May 2018 until 12th May 2019. Blackout dates for travel are between:

20th October and 27th October 2018

22nd December 2018 until 5th January 2019  

20th May until 5th June 2019

Flights and transfers are not included in this prize. The prize is non-transferable, non-refundable and non-negotiable. Bookings are all subject to availability, and there are no cash alternatives. Standard Atlantis The Palm and Virgin Holidays standard terms and conditions apply. The prize cannot be used in conjunction with any other special offer, promotion or discount including the Frequent Virgin Club, Virgin Atlantic Flying Club and Tesco Clubcard.

6. Selecting winners:

The winning entry will be selected, at random, from the list of entrants.

7. Competition organizer: The Competition is being fulfilled by Atlantis The Palm Dubai, supported by Virgin Holidays.

8. Personal Data: By participating in the Competition the Participants hereby consent to the personal details provided by the Participants being processed by Virgin Holidays for the purpose of running and administering the Competition and for marketing purposes, where it has your consent to do so. This data will not be shared with 3rd parties unless otherwise expressed. Please see our Privacy Policy for further information.


9.  Virgin Holidays reserve the right to reject entries to the Competition: All entries that are deemed inappropriate and/or offensive will not be considered. Virgin Holidays reserve all rights to decide what is considered inappropriate and/or offensive.

10. Virgin Holidays is not responsible for any lost, late, misdirected, stolen, illegible or incomplete entries. If, for any reason, the Competition is not capable of running as planned, caused by any causes beyond the control of Virgin Holidays which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, Virgin Holidays reserves the right at its sole discretion to cancel, terminate, modify or suspend the Competition and/or select winners from all eligible entries received prior to the cancellation.

11. Virgin Holidays reserves the right to (i) withdraw the competition (ii) cancel or change the promotion, (iii) cancel or refuse any individual’s entry and (iv) amend these terms and conditions at any time if circumstances make this necessary.


12. Virgin Holidays reserves the right at its sole discretion to disqualify any Participant it finds to be tampering with the entry process or the operation of the Competition; to be acting in violation of these Terms and Conditions; or to be acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten, or harass any other person or contestant.


13. Virgin Holidays is not responsible for any incorrect or inaccurate information, caused by any of the equipment or programming associated with or utilized in the Competition or by any technical or human error which may occur in the processing of submissions in the Competition. Virgin Holidays is not responsible for any injury or damage to any Participant or to any computer related to or resulting from participating or downloading materials in connection with this Competition.

14. This Competition shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.

15. O­ffer valid for Virgin Holidays division of the Virgin Holidays group only, for definition visit virginholidays.co.uk/ourfamily. ATOL protected (2358) and ABTA (V2043).

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Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

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We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

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You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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