The Cove at Atlantis

Dining

Fish by Chef Jose Andreas (fresh seafood), Mosaic, (buffet restaurant with Mediterranean influenced cuisine), The Cove Pool Café and Bar (bistro tables and chaise lounge service). Guests also have the choice of 21 restaurants and 19 bars and lounges within the Atlantis resort. 24-hour room service*.

Entertainment

Atlantis Casino, Aura Nightclub featuring VIP seating and bottle service, Sea Glass lobby lounge, movie theatre and comedy club.

Fun and Games

Guests have full access to Aquaventure as well as 20 additional swimming areas. Exclusive access to The Cove Pools adults-only pool, with a live DJ spinning music, 3 main pools, 2 infinity pools, a plunge pool, 20 private cabanas* for rental and pool-side gaming. Each pool deck offers lounge chairs for sunbathing and complimentary beach towels. Mandara Spa*. Tom Weiskopf-designed 18-hole Championship golf course* is nearby. Non-motorised water sports, including snorkelling and scuba diving*. Atlantis Kids Adventures (3-12 years), CRUSH Teens Club (13-18 years), video games room and much more.

Handy Stuff

World-class duty-free, haute couture shopping. Babysitting*. Laundry/dry-cleaning service*.

Resort Fees

This hotel has resort fees that are included in the room rate (subject to change)

Resort Fees Information

Resort fee includes: - Access to Aquaventure, a one-of-a-kind 141-acre waterscape - WiFi in guest rooms and lobby areas for up to four devices per room - Access to the fitness centre: up-to two guests per day, per room - Fitness centre access entitles guests to complimentary use of the cardio studio, universal and free weights only (tennis, fitness classes, and personal training sessions are not included) - Two 12 oz bottles of water daily per room - In-room coffee and tea - Unlimited local phone calls - Access to the Atlantis Movie Theatre - Casino lessons - Resort shuttle service. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Additional Information

* Denotes local charge.

Please note: child ages at this property are up to and including 11 years. This is applicable to the breakfast only dining plan and room occupancies.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (1752)
Very good (911)
Average (428)
Poor (269)
Terrible (231)

The Staff is what makes this place so special.

Jan 24, 2020 Terese333 New Jersey

The property is beautiful, the restaurants are solid, the rooms are spacious. We especially love the adults-only vibe of The Cove, but we've found the kids' curfew at the restaurants, resort-wide, are not enforced. We've visited four times this year, and just about every time we've had a nuisance-y problem in our room (broken lamp, clogged sink,… Read more

The property is beautiful, the restaurants are solid, the rooms are spacious. We especially love the adults-only vibe of The Cove, but we've found the kids' curfew at the restaurants, resort-wide, are not enforced. We've visited four times this year, and just about every time we've had a nuisance-y problem in our room (broken lamp, clogged sink, perpetually running toilet fan, no hot water, broken safe, etc.) But we overlook all of that because the staff is positively fantastic! Feels like visiting old friends when we're there, and they are definitely the number one reason we keep going back. Darryl is an absolute gem, and we seek him out with every pass through the lobby area. He truly lights that place up with his warmth, friendliness, charm, and over all good vibes. My husband and I often wonder where his talent will take him next, but can't imagine a more perfect person for his job. I hope the Atlantis rewards him well for all he does. We also adore Lashunda at the Cove pool casino. She remembers us from visit to visit, and even knows our drink preferences! She is such a kind soul. Thereze at the Cove Pool is attentive and hard-working. She takes such good care of us! We missed her this trip, and the pool just wasn't the same without her. We hope to see her next time. Charlvas at Fish is such a customer-service oriented server. He sincerely wants his guests to enjoy their meal, and encourages feedback. We so appreciated his patience with our curiosity and enthusiasm about our dinner. Marisa at the Royal Casino is the perfect balance of friendliness and professionalism. Her positivity and bubbly disposition can make even the biggest losses feel like so much FUN! There's nothing better than a dealer with an engaging personality, especially one who knows her games inside and out. She was so kind and patient as she taught me the nuances of the game of craps. And Marciano at Cafe Martinique is an absolutely distinguished master of his profession. I really can't say enough about how special he makes our time with him feel. Dinner with him is so much more than a meal. Marciano hosts a seriously wonderful culinary experience, like only a seasoned professional can. During this visit, we ventured out to explore Baha Mar. It was nice enough, but we found there is just no comparison to the service we receive at the Atlantis. We've been home from our most recent trip for only a few days, and we're already missing our Atlantean friends. Can't wait to go back for another visit! Read less

Very Expensive for What It Is

Jan 21, 2020 368frankm Naperville, Illinois

We've been to Atlantis several times. The water features and family programs are very attractive. However, the last time we went we came away very disappointed. While the features were nice, the place is in serious need of updating and cleaning. Last year we went to Baha Mar and could not have been happier. It was outstanding. At the request… Read more

We've been to Atlantis several times. The water features and family programs are very attractive. However, the last time we went we came away very disappointed. While the features were nice, the place is in serious need of updating and cleaning. Last year we went to Baha Mar and could not have been happier. It was outstanding. At the request of our family we decided to give Atlantis another try. This time staying at the Cove and not the Royal Towers. Well, the conclusion is just the same if not more so. Far too expensive for what you get. The Cove is, like the Royal Towers, in desperate need of updating and cleaning. The decor is outdated and well worn. We decided to rent a cabana for the time we were staying so that we had a home base for the pools. What a mistake. They are costly and nothing more than a tent on a platform. The staff serving the cabana tried hard to be helpful and accommodating. It helped but just not worth it. The cabana was even more run down than the buildings. The cabinet was broken, the refrigerator didn't keep things cool, and the tent itself was broken. The cabana we had at Baha Mar eclipsed the cabana at Atlantis by factor of 10. Food at the restaurants was very good and so was service. However, overall we have to rate it a 2 given prices. Breakfast for five ran almost $200 for a simple buffet. Dinners cost 2 - 3 times that. On balance, not worth it at all. Bottom line, we won't be back. We've already decided our next visit to the Bahamas will be with another stay at Baha Mar. Read less

Huge Disappointment

Jan 20, 2020 TrozDDS New York City, New York

I booked this room through Marriot Bonvoy. I’ve been here twice before and stayed at the Reef where I had a full kitchen and brought meals from home and stocked the fridge as well. Upon booking the Marriot agent (which is supposedly a direct line for Atlantis) told me because of my platinum status I would have club access and or breakfast. I then… Read more

I booked this room through Marriot Bonvoy. I’ve been here twice before and stayed at the Reef where I had a full kitchen and brought meals from home and stocked the fridge as well. Upon booking the Marriot agent (which is supposedly a direct line for Atlantis) told me because of my platinum status I would have club access and or breakfast. I then chose to stay at the Cove for those perks. I therefore came without snacks and breakfast items and didn’t stop at the supermarket for my kids. Upon check in I was told I had no perks and that the hotel is not “fully Marriot”. They then Told me I was upgraded to a deluxe room which was not the truth since my reservation was for a deluxe room. I showed them this on my phone. Meanwhile deluxe means high floor and they gave me a room on floor 5. They told me to call Marriot myself and work it out. Marriot tried to help me out but the Cove managers and staff had zero interest to try and work with me and didn’t have any experience with customer care. The manager on on call attempted to help me but when she saw Marriot was difficult to contact and work with she just gave up. They also were not knowledgeable of the catering services and even the number of tennis courts. The concierge told me there were 2 courts when I called from NY. meanwhile the website said six and they indeed have six. Basically all the perks which I confirmed multiple times with Marriot were not fulfilled and no attempt was made to try and help me somewhat. Besides the let down the hotel is supposed to be the nicest of all the hotels on Atlantis property. Meanwhile there is no hot tub. Which adult only pool doesn’t have a hot tub??? The Cove pool barely gets any sun the building itself blocks it. The rooms are run down. Housekeeping is not on par I had to call daily for different items omitted in my service. My kids had fun but the WiFi is spotty so it is hard to stay in touch which is challenging. Everything is so expensive. A daiquiri is $35. I have never heard of such a high price for a daiquiri. They literally get you on everything. The one major great perk is the hotel is now serving kosher foods and fulfilling dietary needs. Kudos to Alexis Bonoby and Bill for arranging and running a wonderful kosher program. And for Rabbi Weinfeld and Rabbi Bluming’s for making it all so easy. Will consider coming back only for the dietary needs but the hotel needs an entire remodel, the shuttles need to be more often and new, and most importantly the staff needs to be trained in customer service. If coming to the bahamas try Baha Mar. A shout out to Troy at the tennis center who was honest and advised me properly and to Van the pro, for his good attitude, fun and skills Read less

perfect vk

Jan 14, 2020 josephilardi92 New York City, New York

im not sure why ppl continue to complain on these reviews about this place... ie- the staff are rude, rooms are old, bed sucks, room service sucks, problem with getting water and towels.... idk if everyone is just stuck up rich buttholes that are used to getting gods treatment or what but this is my 4th time back and i have ZERO COMPLAINTS.… Read more

im not sure why ppl continue to complain on these reviews about this place... ie- the staff are rude, rooms are old, bed sucks, room service sucks, problem with getting water and towels.... idk if everyone is just stuck up rich buttholes that are used to getting gods treatment or what but this is my 4th time back and i have ZERO COMPLAINTS. everything was perfect from check in to check out. room was cleaned quickly, bottles of water (up to 4) were on time every day... slept like a baby.. room was clean..staff were awesome and full of energy and super helpful when you have questions. only dislike was the dumb 15% mandatory tip and 12% vat per purchase but 85% of the islands good are imported so just suck it up. will def be back. Read less

expensive but worth the difference with different hotels in atlantis

Jan 7, 2020 PATSNN Toronto, Canada

This was our first trip to Atlantis and initially i had booked the beach towers but because of so so reviews we switched to the cove which is more expensive. Looking back it was the right decision. The staff here is very attentive and the rooms and views are amazing. On our way back, in the airport we met an older couple who stayed at Beach… Read more

This was our first trip to Atlantis and initially i had booked the beach towers but because of so so reviews we switched to the cove which is more expensive. Looking back it was the right decision. The staff here is very attentive and the rooms and views are amazing. On our way back, in the airport we met an older couple who stayed at Beach towers who said only 1 elevator was working and they had to climb many stories to get to their room with luggage. When we went inside the Royal towers, you notice the smokey smell from adjacent casino which is also not good so i am glad we did not stay there as well. To save cost you can do all the activities in 2 days. If you are planning to attend the Junkanoo parade then Hilton Nassau would be a better location for one night. The beach at the cove is nice and it is soft sand with no rocks so we did not need our water shoes. Also no one is harassing you to buy things which was a pleasant surprise! Nobu was a good restaurant and we would go back. We had breakfast one day in Mosaic but did not see any fresh juices or exotic fruits such a papaya or mango which is found on the island. Atlantis could also use a juice bar which would be very popular for those of us who want a health conscious meal. There is also no specific vegetarian restaurant as well which is needed. Going back home, I would recommend coming 3 hours earlier to the airport as there were long lines for checkin, security and US immigration. Have fun on your trip!! Read less

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