Iberostar Grand Packard

Havana, Cuba

Double Sea View
Double Superior
Biscuit Restaurant
Clipper Restaurant
Spanish Restaurant
Cigar Lounge
A video preview image
Double Sea View
Double Superior
Biscuit Restaurant
Clipper Restaurant
Spanish Restaurant
Cigar Lounge

The hotel

Bringing the ultra-modern to the ultra-historic heart of Havana, the new Iberostar Grand Packard is a polished diamond in Cuba’s gorgeous colonial capital. It comes with urban luxuries like a fitness centre, super-chic drinking and dining spaces, and a luxurious al fresco infinity pool, featuring sunken sun loungers for added decadence. The hotel’s showstopper, the rooftop pool caps the colonial-style façade of the lower hotel floors and is backed by the contemporary glazed structure of the upper hotel – with stunning sea views, which also take in passing vintage American cars on the street below.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Centrally located on the Paseo de Prado, a 5-minute walk from Parque Central. Transfer time from Havana Airport: 40 minutes.

Hotel information

321 rooms and suites. All with air-conditioning, satellite TV, WiFi access, tea/coffee-making facilities, mini-bar* and safe. Deluxe rooms enjoy views to the inner courtyard and the city to Genios, have 1 double bed, or twin beds, sleeping maximum 2 adults.

Spacious Deluxe Premium rooms are suitable for maximum 3 adults or 2 adults and 2 children. Rooms have views to Genios or Prado street, a breakfast area with a table and wooden chairs, a terrace and 1 double bed, or twin beds.

Deluxe Prado rooms have city views, 1 double bed, or twin beds, sleeping maximum 2 adults.

Deluxe Premium Prado rooms are spacious and enjoy views of Prado Avenue, 1 double bed, or twin beds, sleeping maximum 2 adults.

Deluxe Atlantic rooms have sea views, 1 double bed, or twin beds, sleeping maximum 2 adults.

Cosmos Level:

Enjoy VIP amenities and access to private Cosmos Level facilities when booking a Cosmos Level room.

Cosmos Deluxe rooms, located on floor 10, have views to the inner courtyard, 1 double bed, or twin beds, sleeping maximum 2 adults.

Cosmos Deluxe Prado rooms, located on floor 10, overlook Prado Avenue, with 1 double bed, or twin beds, sleeping maximum 2 adults.

Cosmos Deluxe Atlantic rooms, located on the last floor and floor 10, have sea views and overlook the entrance of Havana bay, with 1 double bed, or twin beds, sleeping maximum 2 adults.

A range of suites are also available. 

4 restaurants; Clipper Restaurant (breakfast buffet restaurant, Cuban and international cuisine), Biscuit Restaurant (local and Spanish cuisines), Tradiciones Restaurant (slow-cooked specialities), Spanish Restaurant. Executive Breakfast (exclusively for Cosmos Level guests). 2 bars. Cigar Lounge. 24-hour room service*.

Live shows and DJ sessions.

Pool on the sixth floor. Spa*. Fitness centre with classes.

Cosmos Level - offering you additional premium services including private check-in, superior rooms, exclusive areas within the resort and and discounts on spa services and restaurants. Complimentary WiFi.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (457)
  • Very good (67)
  • Average (26)
  • Poor (15)
  • Terrible (23)
Image of the Tripadvisor rating What a Hotel!

Mar 13, 2020 ClaireB172 London, United Kingdom

We went to the Iberostar Grand Packard and had a lovely experience! Hotel room was spacious and location superb! Our spa treatments at Spa sensations with Yaset and Roy were great and would definitely be worth a visit.
Image of the Tripadvisor rating Great Hotel in Havana

Mar 12, 2020 BlueTrek_28 Milan, Italy

My room was big, clean and very nice. Very good breakfasts that I enjoyed a lot. The common areas are nice, spacious and comfortable and the pool located at the 6th floor has a beautiful and scenic view. The hotel is located in an amazing position: walking distance from the Malecon , Plaza Vieja, Plaza de la Catedral and Capitolio. A real great… Read more
My room was big, clean and very nice. Very good breakfasts that I enjoyed a lot. The common areas are nice, spacious and comfortable and the pool located at the 6th floor has a beautiful and scenic view. The hotel is located in an amazing position: walking distance from the Malecon , Plaza Vieja, Plaza de la Catedral and Capitolio. A real great place where to stay for a visit to Havana. Read less
Image of the Tripadvisor rating Excellent

Mar 12, 2020 U2221ARjoelb

We were based 8 days in the Grand Packard hotel. It was a great experience. The hotel rooms and facilities are excellent, as is its location in Havana. Most importantly, it was the staff who made this stay extra special. There were a few initial quirks on arrival, but from the moment Maritza in the management team took control - the experience… Read more
We were based 8 days in the Grand Packard hotel. It was a great experience. The hotel rooms and facilities are excellent, as is its location in Havana. Most importantly, it was the staff who made this stay extra special. There were a few initial quirks on arrival, but from the moment Maritza in the management team took control - the experience became outstanding. The staff were excellent: Odalis our butler went out of her way to ensure that our every request was anticipated and met, housekeeping was meticulous and Pavel the efficient and friendly concierge was most helpful. Good hotels can always be found - but it is the management and staff who make a hotel outstanding Read less
Image of the Tripadvisor rating Great!!

Mar 5, 2020 Meander48712

Daily and Carlos were very professional and kind with us. They were very helpfull with us. Thanks a lot for everything!!! it was amazing and perfect experience, we will come back very soon to enjoy the view !
Image of the Tripadvisor rating Big disappointment—no warmth in decor and cavernously empty

Mar 2, 2020 atoni511 Gatineau, Canada

No one around and everything greatly overpriced—Staff were professional but since there were barely any guests, there were too many staff hanging around with nothing to do. Breakfast buffet and service reasonably good for Cuba. Only lobby bar/ pool bistro and tapa bar were open for overpriced appetizer type food—other restaurants were closed… Read more
No one around and everything greatly overpriced—Staff were professional but since there were barely any guests, there were too many staff hanging around with nothing to do. Breakfast buffet and service reasonably good for Cuba. Only lobby bar/ pool bistro and tapa bar were open for overpriced appetizer type food—other restaurants were closed (even the buffet at night) so no place to eat well in the evening if you had to stay in (like I did because my spouse had food poisoning). The tapa restaurant was empty and about 8 people at the pool bistro at night. The 6th floor room was not well cleaned—bathroom, ceiling stains and bedside tables stained ??? New hotel?? And they seem to overuse the same rooms instead of offering an upgrade while hotel is under-utilised. We ran out of hot water every afternoon/evening from about 3:00 pm. Large brand new 5 star in the Grand category???? Spouse enjoyed the steam room but I could not use the pool—lack of sun exposure and depth of pool left it freezing at about 60 F or 14 C. So this was a disappointment Read less